Business Intelligence Analyst

Date Revised: 04/25/2019

JOB DESCRIPTION

Job title: Business Intelligence Analyst

Job Category: Exempt

PCLS: 30010

Salary Grade: H

Summary and Distinguishing Characteristics

Incumbents in the Business Intelligence Analyst series directly advance the data-informed mission of Utah State University through learning, discovery, and engagement. Incumbents evaluate the business and end user data requirements in the context of data science best practices, and develop analytical and reporting tools to address those needs. Incumbents also write code to extract data from multiple databases and create applications which integrate data from multiple sources to aid decision making.

Reporting and Supervisory Responsibilities

The Business Intelligence Analyst reports to a Director, Manager, or Department Head.

Typical Functions

1. Meets with end users to determine data needs.2. Collects, analyzes, interprets, and summarizes data in preparation for generation of statistical

and analytical reports.3. Collaborates with Database Administrator to maintain computerized collection and tracking of

relevant data.4. Maintains appropriate records of research methods and results.5. Collaborates with Programmer/Analyst to design and develop specific reports for collection,

tracking, and reporting of data, as appropriate. 6. May write code to create views and extract data from multiple databases.7. Creates applications to integrate data from multiple sources.8. Supports the office and campus community by developing and maintaining a data warehouse

for complex data analysis.9. May provide training on Tableau and other data science programs for the education of the

campus community.10. Creates data visualizations and dashboards.11. Serves on committees as requested.

Knowledge, Skills, and Abilities

1. Records maintenance skills.

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Business Intelligence Analyst

Date Revised: 04/25/2019

JOB DESCRIPTION

2. Business Intelligence skills.3. Ability to gather and analyze statistical data and generate reports.4. Ability to design and implement systems necessary to collect, maintain, and analyze data.5. Knowledge of SQL and Tableau or other data science and visualization tools.6. Ability to write custom queries using SQL.7. Ability to utilize statistical computer software.8. Strong technical skills, attention to detail, and drive to innovate. 9. Ability to maintain confidentiality.

Fundamental Abilities

Within the scope and complexity of each position’s responsibilities, each incumbent is expected to possess and demonstrate the following abilities:

1. Communicating : Communicates effectively both verbally and in writing. 2. Problem solving : Analyzes information and evaluates results to select the best solution and solve

problems. Acts professionally when encountering customers who at times may be frustrated or threatening.

3. Monitoring : Measures performance of self; makes improvements and takes appropriate corrective action.

4. Critical Thinking : Uses logic and reasoning to identify solutions and approaches to problems.5. Team Building : Works to create a team-based environment. Constantly demonstrates

cooperative behavior with colleagues, supervisors, and customers.6. Active Listening : Gives full attention to what other people are saying, taking time to understand

the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

7. Service Orientation : Actively looks for ways to help people.8. Conflict Resolution : Acts professionally when encountering customers who, at times, may be

frustrated.

Core Characteristics

As representatives of Utah State University and primary contributors to its mission, all employees are expected to demonstrate the following characteristics:

1. Take initiative.2. Maintain confidentiality. 3. Be accountable.4. A commitment to ethical behavior.5. Be honest and trustworthy.6. A strong work ethic.

7. Be inquisitive. 8. Be detail oriented.9. Be self-motivated.10. Manage multiple tasks quickly and

efficiently. 11. Work well in a team environment.

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Business Intelligence Analyst

Date Revised: 04/25/2019

JOB DESCRIPTION

12. A commitment to the improvement of USU.

Minimum Qualifications

A Bachelor’s degree in a related field and two years of experience required.

Work Environment and Physical Requirements

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

Disclaimer

This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to the position.

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