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  • HUAWEI MAITREE SCHOLARSHIPHUAWEI MAITREE SCHOLARSHIP

    Enriching Through

    Life Communications

    Huawei India Corporate Social Responsibility Report 2011

  • About This Report

    This report is the first Corporate Social Responsibility (CSR) report released by Huawei Telecommunications (India) Co. Pvt. Ltd (hereinafter referred to as 'Huawei India', the 'Company', or 'We'). The report uses 'Huawei' to refer specifically to Huawei as a global entity.

    The aim of this report is to strengthen the mutual understanding and communication between stakeholders and Huawei India, and provide information about the company's socially responsible initiatives and activities with regard to environmental protection, bridging the digital divide, managing the supply chain, looking after our people, and supporting the local communities in which we operate. This report includes Huawei India's key initiatives since the inception of its operations in 1999. As the company's commitment to CSR evolves, we will continuously optimize and enhance the level of detail in each subsequent CSR report.

  • Contents

    Message from the CEO

    Huawei Vision, Mission and Core Values

    Huawei India CSR Strategy

    Huawei India CSR Highlights

    Environmental Protection

    Bridging the Digital Divide

    Supply Chain CSR

    Caring for Employees

    Community Support

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    23 Business Code of Conduct

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    About Huawei

    About Huawei

    Huawei is one of the world's leading providers of ICT solutions, with a footprint spanning 140 countries and revenues of USD 28 billion in 2010. With a significant presence in Carrier Network, Enterprise Business, Device Business and other business, Huawei provides cutting-edge, next generation solutions in the domains of Information, Communications and Technology.

    Huawei began its India operations in 1999. Today, with a pan-India presence, and partnerships with every telecom service provider and other key stakeholders, Huawei has contributed significantly to the growth of the Indian ICT industry. Huawei's largest overseas R&D centre is located in Bangalore, and the company employs over 6,000 engineers and managers in the country. Working closely with its customers, Huawei India is committed to enriching lives through communication.

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    Message from the CEO

    Max YangCEO, Huawei India

    Message from the CEO

    Globally, the market for ICT solutions is a rapidly growing one. But, perhaps, the pace of growth, change and innovation is most pronounced in countries like India, where almost every month witnesses a demand for new solutions, services, applications and equipment. Consequently, we drive ourselves to innovate constantly and adopt an end-to-end approach in the ICT solutions that we provide.

    We believe that an enterprise can survive, sustain its growth, and contribute to society only if it consistently aligns its core values and operational responsibilities with its social responsibilities. At Huawei India, we strive to respond to need gaps, both in the regions where we operate and within the organization, thereby establishing ourselves as a responsive organization, besides being a responsible one. As such, we are firmly committed to creating a win-win industry ecosystem that promotes the sustainable development of the economy, society and environment.

    We are a technology company. Hence, the use or promotion of technology is integral to most of our CSR programs. Huawei India's CSR strategy includes initiatives to protect the environment by developing a wide range of green solutions; to attempt to bridge the digital divide in India by giving less privileged children a chance to learn how to use computers and access the information highway; to provide best-in-class technical and leadership training to our suppliers; to foster a stimulating work and learning culture for our employees; and to support local communities through educational scholarships, disaster relief efforts, and numerous other activities.

    The promotion of a safe and healthy environment is at the heart of everything we do. Indeed, we are convinced that sound environment, health and safety (EHS) systems are the way of the future. So, whether through solutions for reducing carbon emission, or stringent guidelines for suppliers to work in safe environments and comply with all CSR requirements, or an advanced Health and Safety management system for our employees, we work hard to ensure that EHS becomes intrinsic to our operations and ethos.

    Working closely with our valued partners, we envisage a future of meaningful and enduring contributions to the world we live in. As we evolve as a company, we will continue to build upon our commitment to enrich lives and empower communities.

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    Vision

    Mission

    Core Values

    Customers First

    Openness and Initiative

    Huawei Vision, Mission and Core Values

    Huawei Vision, Mission and Core Values

    To focus on our customers' market challenges and needs by providing excellent communications network solutions and services in order to consistently create maximum value for customers.

    To enrich life through communications.

    Huawei exists to serve customers whose demand is the driving force behind our development. We continuously create long term value for customers by being responsive to their needs and requirements. We measure our work against how much value we bring to customers because we can only succeed through our customers' success.

    Dedication

    We win customers' respect and trust primarily through dedication. It includes every effort we make to create value for customers and to improve our capabilities. We value employees' contributions and reward them accordingly.

    Continuous Improvement

    Continuous improvement is required for us to become better partners for our customers, improve our company and grow as individuals. This process requires that we actively listen and learn in order to improve.

    Driven by customer needs, we passionately pursue customer-centric innovations in an open manner. We believe that business success is the ultimate measure of the value of any technology, product, solution or process improvement.

    Integrity

    Teamwork

    Integrity is our most valuable asset. It drives us to behave honestly and keep our promises, and, thus, win our customers' trust and respect.

    We can only succeed through teamwork. By working closely in both good times and bad, we lay the foundation for successful cross-cultural collaboration, streamlined inter-departmental cooperation and efficient processes.

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    Customer First

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    Openness & Initiatives

    Ded

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    Team

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    Core Values

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    CSR Strategy

    CSR Strategy Environmental protection Community

    supportBridging the digital divide

    Supply chain CSR

    Caring for employees

    CSR Strategy

    Huawei India CSR Strategy

    To build an excellent CSR management system, operate with integrity, promote a harmonious business ecosystem, ensure sustainable

    development of the company, and provide benefits to our customers and society.

    CSR Mission

    As a member of the United Nations Global Compact, Huawei strives to create a win-win industry ecosystem that promotes the sustainable development of the economy, society and environment. At Huawei India, we are committed to becoming a truly sustainable organization and meeting the triple 'P' bottom line (people, planet, profit). In order to fulfill this commitment, our activities are focused on key business sustainability parameters.

    Environmental protection: Huawei India actively communicates with customers on energy conservation and environmental protection. We closely collaborate with enterprises across the value chain to build environment-friendly networks, and promote the sustainable development of the industry in order to achieve our objective: 'Green Communications, Green Huawei, and Green World'. We have successfully implemented an ISO 14001:2004-compl iant Environmental Management System, taken proactive measures to make our offices and facilities more environment-friendly, undertaken initiatives to estimate our carbon emission levels, and are continually devising new strategies to reduce our carbon footprint.

    Bridging the digital divide: Huawei India provides customized solutions that enable people in different regions to access information. We help underdeveloped regions nurture talent and form effective education systems using ICT, and improve regional technology to promote communications.

    Supply chain CSR: Huawei India has established close ties with its suppliers to strengthen CSR management in order to gain its customers' confidence, enable the company to take appropriate action to ensure CSR compliance, and improve the CSR risk control of suppliers. We are in the process of implementing a social accountability management system in accordance with SA 8000:2008 standards, which will help us to address issues such as child labor, or forced

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