Huawei India CSR Report

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  • HUAWEI MAITREE SCHOLARSHIPHUAWEI MAITREE SCHOLARSHIP

    Enriching Through

    Life Communications

    Huawei India Corporate Social Responsibility Report 2011

  • About This Report

    This report is the first Corporate Social Responsibility (CSR) report released by Huawei Telecommunications (India) Co. Pvt. Ltd (hereinafter referred to as 'Huawei India', the 'Company', or 'We'). The report uses 'Huawei' to refer specifically to Huawei as a global entity.

    The aim of this report is to strengthen the mutual understanding and communication between stakeholders and Huawei India, and provide information about the company's socially responsible initiatives and activities with regard to environmental protection, bridging the digital divide, managing the supply chain, looking after our people, and supporting the local communities in which we operate. This report includes Huawei India's key initiatives since the inception of its operations in 1999. As the company's commitment to CSR evolves, we will continuously optimize and enhance the level of detail in each subsequent CSR report.

  • Contents

    Message from the CEO

    Huawei Vision, Mission and Core Values

    Huawei India CSR Strategy

    Huawei India CSR Highlights

    Environmental Protection

    Bridging the Digital Divide

    Supply Chain CSR

    Caring for Employees

    Community Support

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    23 Business Code of Conduct

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    About Huawei

    About Huawei

    Huawei is one of the world's leading providers of ICT solutions, with a footprint spanning 140 countries and revenues of USD 28 billion in 2010. With a significant presence in Carrier Network, Enterprise Business, Device Business and other business, Huawei provides cutting-edge, next generation solutions in the domains of Information, Communications and Technology.

    Huawei began its India operations in 1999. Today, with a pan-India presence, and partnerships with every telecom service provider and other key stakeholders, Huawei has contributed significantly to the growth of the Indian ICT industry. Huawei's largest overseas R&D centre is located in Bangalore, and the company employs over 6,000 engineers and managers in the country. Working closely with its customers, Huawei India is committed to enriching lives through communication.

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    Message from the CEO

    Max YangCEO, Huawei India

    Message from the CEO

    Globally, the market for ICT solutions is a rapidly growing one. But, perhaps, the pace of growth, change and innovation is most pronounced in countries like India, where almost every month witnesses a demand for new solutions, services, applications and equipment. Consequently, we drive ourselves to innovate constantly and adopt an end-to-end approach in the ICT solutions that we provide.

    We believe that an enterprise can survive, sustain its growth, and contribute to society only if it consistently aligns its core values and operational responsibilities with its social responsibilities. At Huawei India, we strive to respond to need gaps, both in the regions where we operate and within the organization, thereby establishing ourselves as a responsive organization, besides being a responsible one. As such, we are firmly committed to creating a win-win industry ecosystem that promotes the sustainable development of the economy, society and environment.

    We are a technology company. Hence, the use or promotion of technology is integral to most of our CSR programs. Huawei India's CSR strategy includes initiatives to protect the environment by developing a wide range of green solutions; to attempt to bridge the digital divide in India by giving less privileged children a chance to learn how to use computers and access the information highway; to provide best-in-class technical and leadership training to our suppliers; to foster a stimulating work and learning culture for our employees; and to support local communities through educational scholarships, disaster relief efforts, and numerous other activities.

    The promotion of a safe and healthy environment is at the heart of everything we do. Indeed, we are convinced that sound environment, health and safety (EHS) systems are the way of the future. So, whether through solutions for reducing carbon emission, or stringent guidelines for suppliers to work in safe environments and comply with all CSR requirements, or an advanced Health and Safety management system for our employees, we work hard to ensure that EHS becomes intrinsic to our operations and ethos.

    Working closely with our valued partners, we envisage a future of meaningful and enduring contributions to the world we live in. As we evolve as a company, we will continue to build upon our commitment to enrich lives and empower communities.

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    Vision

    Mission

    Core Values

    Customers First

    Openness and Initiative

    Huawei Vision, Mission and Core Values

    Huawei Vision, Mission and Core Values

    To focus on our customers' market challenges and needs by providing excellent communications network solutions and services in order to consistently create maximum value for customers.

    To enrich life through communications.

    Huawei exists to serve customers whose demand is the driving force behind our development. We continuously create long term value for customers by being responsive to their needs and requirements. We measure our work against how much value we bring to customers because we can only succeed through our customers' success.

    Dedication

    We win customers' respect and trust primarily through dedication. It includes every effort we make to create value for customers and to improve our capabilities. We value employees' contributions and reward them accordingly.

    Continuous Improvement

    Continuous improvement is required for us to become better partners for our customers, improve our company and grow as individuals. This process requires that we actively listen and learn in order to improve.

    Driven by customer needs, we passionately pursue customer-centric innovations in an open manner. We believe that business success is the ultimate measure of the value of any technology, product, solution or process improvement.

    Integrity

    Teamwork

    Integrity is our most valuable asset. It drives us to behave honestly and keep our promises, and, thus, win our customers' trust and respect.

    We can only succeed through teamwork. By working closely in both good times and bad, we lay the foundation for successful cross-cultural collaboration, streamlined inter-departmental cooperation and efficient processes.

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    Customer First

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    Openness & Initiatives

    Ded

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    Team

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    Core Values

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    CSR Strategy

    CSR Strategy Environmental protection Community

    supportBridging the digital divide

    Supply chain CSR

    Caring for employees

    CSR Strategy

    Huawei India CSR Strategy

    To build an excellent CSR management system, operate with integrity, promote a harmonious business ecosystem, ensure sustainable

    development of the company, and provide benefits to our customers and society.

    CSR Mission

    As a member of the United Nations Global Compact, Huawei strives to create a win-win industry ecosystem that promotes the sustainable development of the economy, society and environment. At Huawei India, we are committed to becoming a truly sustainable organization and meeting the triple 'P' bottom line (people, planet, profit). In order to fulfill this commitment, our activities are focused on key business sustainability parameters.

    Environmental protection: Huawei India actively communicates with customers on energy conservation and environmental protection. We closely collaborate with enterprises across the value chain to build environment-friendly networks, and promote the sustainable development of the industry in order to achieve our objective: 'Green Communications, Green Huawei, and Green World'. We have successfully implemented an ISO 14001:2004-compl iant Environmental Management System, taken proactive measures to make our offices and facilities more environment-friendly, undertaken initiatives to estimate our carbon emission levels, and are continually devising new strategies to reduce our carbon footprint.

    Bridging the digital divide: Huawei India provides customized solutions that enable people in different regions to access information. We help underdeveloped regions nurture talent and form effective education systems using ICT, and improve regional technology to promote communications.

    Supply chain CSR: Huawei India has established close ties with its suppliers to strengthen CSR management in order to gain its customers' confidence, enable the company to take appropriate action to ensure CSR compliance, and improve the CSR risk control of suppliers. We are in the process of implementing a social accountability management system in accordance with SA 8000:2008 standards, which will help us to address issues such as child labor, or forced labor, in our supply chain. We also regularly assess every link in our supply chain in order to ensure compliance with Environment, Health and Safety and Sustainability requirements.

    Caring for employees: Huawei India attaches great importance to its employees' growth, health and safety. We value employees' contributions and make every effort to ensure that employees' personal growth is realized alongside the company's success. We have successfully implemented an OHSAS 18001:2007-compliant Health and Safety Management System, and are strongly committed to provide a safe and comfortable working environment for all our employees. We have also instituted an SA 8000 management system that ensures conformity with the best labor standards, the payment of fair wages, and non-discriminatory working hours.

    Community support: Huawei India believes strongly in 'giving back' to society. We support communities in the areas where we operate by insisting on local operations and contributing to local welfare, education, and disaster relief efforts.

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    Environmental Protection

    Green Solutions

    Bridging the Digital Divide

    E-Hope

    Supply Chain CSR

    Supplier Training Programs

    CSR Highlights

    Huawei India CSR Highlights

    Huawei India's supplier training programs are among the best in the industry. They include comprehensive on-site training programs, classroom teaching sessions to educate suppliers about new products, customized courses for each of the company's products, special programs that train suppliers to expand their offerings and grow their competencies, leadership training programs to enhance the skills of suppliers' team leaders, and many others. Huawei India's emphasis on continuous learning and betterment and its genuine desire to help its suppliers grow, has helped the company build enduring relationships with its suppliers.

    Launched in 2010, Huawei India's E-Hope initiative aims to equip less privileged schoolchildren with basic technical knowledge and access to the latest information, technology and computer systems. By providing computers to schools and promoting equal access to connectivity, the program will contribute significantly to narrowing the gap between the digital 'haves' and 'have-nots'. E-Hope is being rolled out in phases: it intends to reach out to about 100,000 children annually, and to create a knowledge network of 1,000 schools within the next two to three years.

    Huawei India's green site solutions encompass a variety of initiatives that stem from (a) innovative measures to reduce power consumption and minimize carbon emissions for the company's operations and products; (b) relentless efforts to ensure that every link in the company's supply chain and every part of its manufacturing process use environment-friendly techniques.

    Community Support

    The Maitree Scholarship Program

    Launched in early 2011, Huawei India's Maitree Scholarship Program offers 10 scholarships annually to Indian undergraduate and postgraduate students who have already secured admission to institutions of higher education in China. The scholarship scheme aims to build a platform for the exchange of ideas between the two nations and foster a closer understanding of each others' culture and society.

    Caring for Employees

    The Environment, Health and Safety Program

    The health, safety and well-being of our people mean a lot to us. Huawei India has successfully implemented an OHSAS 18001:2007-compliant Health and Safety Management system. Fully committed to providing a safe working environment for our employees, we regularly conduct health checks, and safety and emergency preparedness training sessions at work.

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    Energy Effciency and Carbon Emission

    Wireless Central Office Broadband and Transport

    Environmental Protection

    Environmental Protection

    Our three product areas

    Wireless

    Broadband and Transport

    Central Office

    At Huawei India, we realize that the industrial consumption of energy is on an upward trend. In such a context, energy saving and emission reduction measures become imperative.

    'Environmental protection' is one of Huawei India's fundamental strategies for corporate development. We communicate with customers about energy saving and environmental protection and closely collaborate with enterprises across the industry chain to build energy-efficient telecom networks. We actively promote the sustainable development of the industry, thereby realizing Huawei's 'Green Communications, Green Huawei, and Green World' vision.

    As a result of Huawei India's green initiatives, the company reduced direct CO2 emission by more than 30% in 2008 and 2009. Huawei's record of reducing its carbon footprint has only improved since. Further, we have achieved a significant and highly encouraging 'resource reduction rate' (a key green performance indicator) due to our combined efficiencies with respect to energy, materials and space.

    The 'green' debate within the ICT industry may be about 'more than energy consumption', but we believe that it is mostly about energy consumption. Approximately 85% of an operator's carbon footprint comes from network operations, the majority of which are related to the power consumption of products in service. Indeed, 75% of a product's carbon footprint is generated during its 'in service' period. Consequently, Huawei India's primary strategic focus with respect to green products is the reduction of raw power consumption. Our power efficiency initiatives are making a positive difference to each of our three product areas :

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    Environmental Protection

    A Multi-faceted Approach to Green Product Efforts

    Lifecycle Product Management

    Power Efficiency Highlights

    WIRELESS Next-generation BTS design : Huawei India's

    high-density BTS designs...