hubzero talk - april 14, 2010
DESCRIPTION
Technology Stewardship strategies in the context of an open source science platform. http://hubzero.org/hubbub2010TRANSCRIPT
1
J O H N D A V I D S M I T H
Coaching communities, their leaders and their sponsors
about technologies, politics and learning
Technology Stewardship: Listening, Interacting
and Leading
04.2010 Learning Alliances
L E A R N I N G A L L I A N C E S
• Help or coach?• Configure?• Select?
T E C H N O L O G Y S T E W A R D S H I P D E F I N E D
CommunityExperience
TechnologyExperience
Daily support
Select
Configure
Increasing the learning capability of a community…
HubZero
Y O U R G R A N D C H A L L E N G E
604.2010 Learning Alliances
Te c h S T E W A R D S H I P
L I S T E N I N G
L E A D E R S H I P
An example of stewardshipExample:Technology stewardshipat an annual meeting of
non-profit leaders
Technologystewardshipin practice
C H I E F C H A N G E A G E N T F A C E T
Community launch Tool choice, acquisition,
introduction, replacement and integration
Continual software maintenance
C H I E F E T H N O G R A P H E RF A C E T
Understanding community culture Patterns of participation and interaction Outsider and insider perspectives Tool use conventions, neglect, and mix Appetite for change Memory practices
Seeing the ordinary as strange
C H I E F B O T T L E W A S H E R F A C E T
Daily life Do myriad technology chores Support events, new people, tool integration Spread good practice Support skunk-works Mentoring other tech stewards
Importance of being involved
Key concept:Focus on your community’s
digital habitat
Y O U R C O M M U N I T Y ’ SD I G I T A L H A B I T A T
Includes many platforms Is more than the “official” habitat Is the totality of tools and how they’re used Is invisible without
using the tools as vantage point being aware of what a tool might hide
Won’t stop evolving as your community evolves as technology resources evolve
Key concept:technical AND social skills–
to increase learning capabilities
C O N T E X T
Learn at work “Update” a report? Practice working
and writing at adistance – for 5+ years
T H E L O G I C
Change and variance ofTechnologiesCommunities Interactions of the two
Observing our own communities and practices
I N P R A C T I C E
Done collectively? Part time? Insider vs. outsider? Your background
Technology? Facilitation? Science? Others?
Key concept:Learn by doing – as we go
H O W D O W E L E A R N ?
It’s not as easy as it sounds…
LISTENING
F O R W H A T ?
COMMUNITY – Who’s present? Influential? New? Absent?
DOMAIN – The main topic? The group identity? Known puzzles?
PRACTICE – Legitimate practice? What’s proof? How do people gather?
COMMUNITY
DOMAIN PRACTICE
Learningcapability
Applies to individual hubs and Hubzero?
W H E R E ?
Where are the listening posts?
Email lists, forums and chats Web analytics Twitter hashtags Google alerts Coffee — real or virtual
H O W W E L L ?
Listening and its absence Been listened to? Asked the right questions?
Evidence of listening Getting the meaning of it Note taking for later
Community needs with technology implications
L
… meetings
… relationships
… community cultivation
… access to expertise
… projects
… context
… individual participation
… content publishing
… open-ended conversation
Community activities
oriented to …
Digital Habitats, Chapter 6© 2009 Wenger, White, and Smith
Listening for orientations…
L
… meetings
… relationships
… community cultivation
… access to expertise
… projects
… context
… individual participation
… content publishing
… open-ended conversation
Community activities
oriented to …
Digital Habitats, Chapter 6© 2009 Wenger, White, and Smith
NW NP Leadership group
L
… meetings
… relationships
… community cultivation
… access to expertise
… projects
… context
… individual participation
… content publishing
… open-ended conversation
Community activities
oriented to …
Digital Habitats, Chapter 6© 2009 Wenger, White, and Smith
HUBzero orientations?
P O L A R I T I E S – M A P P I N G T H E H A B I T A T
Synchronous Asynchronous
Phone
Phone
Phone
Participation Reification
Individual Group
P O L A R I T I E S – M A P P I N G T H E H A B I T A T
Synchronous Asynchronous
Phone
Phone
Phone
Voice-mail
Recordings
Phone Bridge
Participation Reification
Individual Group
T E C H N O L O G Y L A N D S C A P E
Skype example
Polarities in 3 dimensions
Tool vs. platform
Tool affordance vs. social use
phone
alerts
transcripts
videoSkype?
Tech landscape, Chapter 4, p 60
chats
Recognizing & supportingtech stewardship work
T E C H S T E W A R D S H I P I S N E E D E D
Technical Social Interactions Many hubs and an emerging tech steward
community
“Community-sized” challenges:
Why call it leadership?
By identifying technologies that serve community needs we
enhance learning capabilities
A L E A R N I N G A G E N D A
Guiding platform evolution Hub platform races digital habitat Leveraging positive deviance A hub: a community service or a
community of practice?
A L E A R N I N G A G E N D A
Coordinating levels of stewardship Morphing a project into a community Limits of “eating own dog food” Understanding stewardship
Key concept:your learning agenda matters
37
C O N C L U S I O N
04.2010 Learning Alliances
Te c h S T E W A R D S H I P : s e r v i n g c o m m u n i t y i n q u i r y
L I S T E N I N G :u n d e r s t a n d i n g w h a t ’ s w o r k i n g
L E A D E R S H I P :f u r t h e r e n a b l i n g l e a r n i n g c a p a b i l i ti e s
O U R C O N V E R S A T I O N C O N T I N U E S
Today’s talk, coffee, lunchUpcoming HUB clinicsTechnologyForCommunities.comCPsquare.org/wiki Twibes, etc.Tech steward communities of
practice
Take notes!Save screen-shots!
COMPARE!
P H O T OC R E D I T S
http://www.flickr.com/photos/32099449@N00/424284363 doing dishes http://www.flickr.com/photos/tranchis/3708549622/ bullhorn love http://www.flickr.com/photos/slworking/539250589/sizes/o/in/photostream/ Kitchen renovation http://www.flickr.com/photos/8490322@N08/1510205578 Refrigerator contents http://www.flickr.com/photos/chaimzvi/12380818/sizes/l/ renovation remodel http://www.flickr.com/photos/8462762@N07/2314400543 listener http://www.flickr.com/photos/39388148@N04/4443414548 chemical plant http://www.flickr.com/photos/stephenliveshere/425100210/ green phone http://www.flickr.com/photos/williamhook/2431704208/ iPhone http://www.flickr.com/photos/49767059@N00/290427121 stethoscope http://www.flickr.com/photos/82312837@N00/1133303891 bw 50’s worker http://www.flickr.com/photos/thomashawk/200447754/sizes/m/ car hood ornament http://www.flickr.com/photos/82312837@N00/2183919173 boys on playground
4104.2010 Learning Alliances
J O H N D A V I D S M I T H
503. 963. [email protected]
http://LearningAlliances.netSkype and Twitter: smithjd
L E A R N I N G A L L I A N C E S
Questions?Comments?