hugo minney, minney.org ltd email [email protected], tel 07786 961837 benefits and case for investment...
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Hugo Minney, Minney.org LtdEmail [email protected], tel 07786 961837
Benefits and Case for Investment in the Public & Voluntary Sector
Hugo Minney PhDMinney.org ltd
Hugo Minney, Minney.org LtdEmail [email protected], tel 07786 961837
Different culture:Commercial vs National
• Look after our customers
• Now• Options to manage
demand• Reward and
punishment• Volumes
• Look after everyone• Cradle to grave• Few options – statutory
services• Few options for reward,
no failure possible• Volumes – hmm
volumes
Hugo Minney, Minney.org LtdEmail [email protected], tel 07786 961837
The state of the nation – what people are saying
We have to change
We have to change
If we’re still delivering care the way we do today, every
able person will be occupied looking after the less able ‘Securing our Future Health’ Wanless 2002
“public sector commissioners
don’t know how to buy” ‘Commissioning Innovation’ Skills
for Care 2008
“Raw Capitalism is dead” Hank Paulson quoted in Time Magazine
Sept 29 2008
Hugo Minney, Minney.org LtdEmail [email protected], tel 07786 961837
Priorities
• Investment in necessary services• Investment in innovation to
– Reduce onwards costs– Reduce future problems– Improve quality of life and contribution
Hugo Minney, Minney.org LtdEmail [email protected], tel 07786 961837
Looking for investment – sometimes it’s right under your
nose!
Hugo Minney, Minney.org LtdEmail [email protected], tel 07786 961837
Hugo Minney, Minney.org LtdEmail [email protected], tel 07786 961837
Preparing your caseparallel streams of work
Plan
MonitorReview
Clarity – what you do
Evidence – show
Added value
Quality
Context – understand how it fits
Know your
audience (s)
Clearly outline why someone will buy it (don’t assume they know)
Clearly outline why someone will buy it (don’t assume they know)
MarketingTelephoneMail shotsBrochuresContact list
Market Research
PresentationWhatWhyHowQuestions
Review
Hugo Minney, Minney.org LtdEmail [email protected], tel 07786 961837
Identifying Benefits that commissioners will understand
• Follow the money• Why are you doing it• What was the gap• What do users say• What do commissioners say• What do staff say
Hugo Minney, Minney.org LtdEmail [email protected], tel 07786 961837
Case Studies
• ECP• Tees Valley Wildlife Trust• Gateshead Crossroads
Hugo Minney, Minney.org LtdEmail [email protected], tel 07786 961837
Issues arising• Workforce
– Regulation, new roles, new types of worker/ new ways of working
– Individual budgets, multiple employers, how can you audit?
– Planning for the future• Evaluation
– Governance issues– Competence– Reporting in a credible way
• Focus
Hugo Minney, Minney.org LtdEmail [email protected], tel 07786 961837
Further Reading• Unit costs in health & social care 2006 – complied by Lesley Curtis & Ann
Netten (www.pssru.ac.uk)• The new NHS a Guide – Alison Talbot-Smith & Allyson M Pollock (Routledge
2006)• Introductory Guide to NHS Finance (Healthcare Finance Management
Association 2006)• The New Performance Framework for Local Authorities and Local Authority
Partnerships: Single Set of National Indicators (Local Government 2007 - http://www.communities.gov.uk/publications/localgovernment/nationalindicator )
• Statistics without tears – Derek Rowntree (Penguin 1981)• Doing your research project – Judith Bell (Open University Press 1999)• Hypnotic Writing – Joe Vitale (John Wiley & Sons 2007)• The Snakes and Ladders of Effective Commissioning – Findings from the CSIP
London Commissioning Learning events, Nov 2007 – Mar 2008 (CSIP 2008)• Commissioning Innovation and For Innovators seeking sustainable funding
(Skills for Care 2008)