human capital trends 2015

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Human Capital Trends 2015 Canadian perspectives on the new world of work

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Human Capital Trends 2015 Canadian perspectives on the new world of work

LEADERSHIPTREND

LEADERSHIP

of Canadian leaders consider

leadership an important or very

important business concern.

agree it’s the most

pressing priority.

think their organization

is ready or very ready to

address the challenge.

(The good news: that’s up

from 20% in 2014).

90%54%

33%

The challenge

A persistent problem: fostering leaders at all levels

Given the increasingly complex business environment,

organizations see the effective development of leaders

as an ongoing challenge.

LEADERSHIP

The opportunity

Propel business strategy and agility by deepening bench strength

• Identify and develop leaders at the middle management level; succession

planning is not just a top team exercise. Ensure the CEO and board

oversees this process to drive its effectiveness and impact.

• Accelerate the development of high-potential talent.

• Play to leaders’ strengths by targeting individual growth opportunities

and capabilities that are critical to the business strategy.

• Provide developing leaders with opportunities to “audition” for future

roles, such as secondment into another business and other stretch roles.

LEADERSHIP

CULTURE AND ENGAGEMENT

TREND

CULTURE AND ENGAGEMENT

of Canadian corporate leaders

agree this is an important or

very important trend.

believe their organization is

at least somewhat ready to

address this trend.

That’s a marked upswing from

2014, when only 74% of

leaders felt somewhat prepared.

86%89%

The challenge

Connecting culture to business performance

Leaders must be adept at aligning the

organization’s culture to its appetite for risk

and business objectives. Getting this right can

significantly improve business performance.

CULTURE AND ENGAGEMENT

The opportunity

Reach from the top: cultivate the right environment

• Be crystal clear about the culture the organization wants, its purpose, its

impact and core values. Ensure all leaders are part of forming this culture.

• Enable leaders to demonstrate the values and behaviours needed to create a

positive climate and drive business performance.

• Be deliberate about building engagement. Create spaces and forums to bring

people together to build relationships and connection to the organization.

• Implement tools and frameworks to understand and measure culture and

engagement at regular intervals.

CULTURE AND ENGAGEMENT

WORKFORCE CAPABILITY

TREND

WORKFORCE CAPABILITY

of HR and business leaders agree

workforce capability is an important

or very important trend to watch.

of leaders are at least somewhat

ready to address the challenge —

up from 73% in 2014.

believe, however, that Canadian

organizations are not effectively

adapting to access skills in

different places.

80%85%

49%

The challenge

Tapping into the open talent economy

The evolving workplace is changing how talent

is accessed and managed, with more companies

planning to increase their use of on-demand workers

from more locations. HR must understand what skills

are – and will be – needed, and where to find them.

WORKFORCE CAPABILITY

The opportunity

Redefining how talent is found and deployed

• Use talent analytics to remove the “gut feel” from

decision-making about future talent needs.

• Mine data (internal and external) to identify the best talent

pools to fit the organization’s needs.

• Identify future skill needs today in order to better understand

how to train employees and develop alternative talent pipelines.

• If you find potential, hire it.

• Redesign work to allow for the use of on-demand and virtual

workers, regardless of a physical presence.

WORKFORCE CAPABILITY

REINVENTING HRTREND

REINVENTING HR

of Canadian business leaders

agree this is an important or

very important concern.

feel their organization

is ready or very ready to

do something about it.

of leaders rate the

capabilities of their HR and

talent programs as excellent.

81%29%

7%

The challenge

Makeover time: let go to move forward

HR must fundamentally change the services it

provides and how it delivers them. Closely aligning

with business objectives, HR needs to focus on

meeting the needs of its customers and driving the

talent experience.

REINVENTING HR

The opportunity

Focus on achieving high-impact business results

• Rethink the HR service model, raise expertise and retool capabilities.

• Expect HR to understand business drivers and anticipate needs, as

well as to embrace technology, talent analytics and other new tools

that support the organization’s goals.

• Identify new core responsibilities for HR, keeping a sharp focus on

finding and enabling the talent that the business needs to thrive.

• Drop non-core (e.g. transactional) responsibilities by automating

operations, providing 24/7 self-service for employees and

implementing shared services.

REINVENTING HR

Read the full reportHuman capital trends 2015: Canadian perspectives on the new world of work

www.deloitte.ca © Deloitte LLP and affiliated entities.Designed and produced by the Deloitte Design Studio, Canada. 15-2797V

Contacts

Heather Stockton

+1 416 601 6483

[email protected]

Karen Pastakia

+1 416 601 5286

[email protected]