human factors design and observation charts

54
Human factors design and observation charts Melany Christofidis Dr Andrew Hill Associate Professor Mark Horswill Associate Professor Marcus Watson

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Melany Christofidis, PhD/MBBS Scholar, School of Psychology, The University of Queensland delivered this presentation at the 2013 Managing the Deteriorating Patient conference. The management of patients in clinical deterioration has become a chief concern for Australian hospitals, with a patient’s potential for deterioration existing in every hospital ward and health service across the country. This annual event focusses on improving education for staff caring for these patients, and improving the policies and protocols in place to maintain patient safety. For more information, please visit the event website: www.healthcareconferences.com.au/deterioratingpatients

TRANSCRIPT

Page 1: Human factors design and observation charts

Human factors

design and observation charts

Melany Christofidis

Dr Andrew Hill Associate Professor Mark Horswill

Associate Professor Marcus Watson

Page 2: Human factors design and observation charts

Paper-based observation charts are the principal means of recording and monitoring vital signs

(Preece et al., 2012).

However, observations are not always correctly recorded or appropriately acted upon

(Chatterjee et al., 2005).

Page 3: Human factors design and observation charts

Poor chart design may contribute to these failures.

In Australia (and elsewhere), charts are typically designed by hospital staff at individual institutions or individual area health service level

(Preece et al., 2012).

Page 4: Human factors design and observation charts

There have been recent efforts to improve the design of observation

charts using

evidence-based approaches

(Chatterjee et al., 2005; Mitchell et al., 2010; Preece et al., 2012).

The ADDS charts, developed from

a human factors perspective, explicitly aim to facilitate the recognition of patient deterioration in a

user-friendly manner (Horswill et al., 2010).

Page 5: Human factors design and observation charts

All information required to use the system is included on one page.

Page 6: Human factors design and observation charts

Extraneous material

is on the outside of the chart.

Essential material

is on the inside of the chart.

Page 7: Human factors design and observation charts

Vital signs are presented separately

rather than as overlapping plots,

to reduce the likelihood of deterioration being obscured by visual clutter.

Page 8: Human factors design and observation charts

Each vital sign is presented graphically, rather than numerically, so

that users don’t have to mentally visualise the observations to see physiological trends.

Page 9: Human factors design and observation charts

In single and multiple parameter colour coded

track-and-trigger systems,

visual cues

are used to remind users of the criteria for abnormal

observations, eliminating the need for them to memorise

this information.

Page 10: Human factors design and observation charts

Early warning scores are

grouped together

to facilitate quick and accurate addition and recognition,

rather than separated underneath each

corresponding vital sign.

Page 11: Human factors design and observation charts

In an experimental study, novices and experienced health

professionals made fewer errors and responded more quickly when

using the new

user-friendly ADDS charts versus four existing

designs, suggesting that variability in chart design quality had a

substantial impact on performance

(Preece et al., 2012).

However,

previous experience with a particular chart design was not

controlled for.

Page 12: Human factors design and observation charts

Study 1

Christofidis MJ, Hill A, Horswill MS, & Watson MO (2013). A human factors approach to observation chart design can trump health professionals’ prior chart experience. Resuscitation 84, 657-665.

Page 13: Human factors design and observation charts

This study examined whether experienced health professionals recognised patient deterioration more

accurately and efficiently with novel charts that

were designed to be more

user-friendly,

when compared with observation charts that

they had

long term experience with.

Page 14: Human factors design and observation charts

“User friendly”

1. ADDS chart Without Systolic Blood Pressure Table

2. ADDS chart With Systolic Blood Pressure Table

Six charts were presented to participants:

Page 15: Human factors design and observation charts

“Well designed” 4. Single parameter

track-and-trigger chart 3. Multiple parameter track-and-trigger chart

Page 16: Human factors design and observation charts

“Average design” “Poorly designed”

5. No track-and-trigger graphical chart

6. No track-and-trigger numerical chart

Page 17: Human factors design and observation charts

Participants included (1) health professionals highly

experienced in using the

multiple parameter track-and-trigger chart,

Page 18: Human factors design and observation charts

and (2) health professionals highly experienced in using a

no track-and-trigger graphical

chart.

Page 19: Human factors design and observation charts

Each participant was presented with cases of de-identified patient data randomly

assigned to all six chart designs.

In each trial, the participant was required to specify whether all of the observations were

normal or whether any of the observations were abnormal.

Page 20: Human factors design and observation charts

0

5

10

15

20

25

30

Resp

on

se t

ime (

secon

ds)

a

d bd

c

No

track-and-

trigger

numerical

chart

Multiple parameter track-and-trigger chart

experienced participants

e bc

ADDS

chart

with

systolic

blood

pressure

table

ADDS

chart

without

systolic

blood

pressure

table

Multiple

parameter

track-and-

trigger

chart

Single

parameter

track-and-

trigger

chart

No

track-and-

trigger

graphical

chart

No track-and-trigger graphical chart

experienced participants

b a

c d

a a

ADDS

chart

with

systolic

blood

pressure

table

ADDS

chart

without

systolic

blood

pressure

table

Multiple

parameter

track-and-

trigger

chart

Single

parameter

track-and-

trigger

chart

No

track-and-

trigger

graphical

chart

No

track-and-

trigger

numerical

chart

Both chart experience groups responded more quickly when

using a version of the ADDS chart versus the other designs, including the charts participants were highly experienced in using.

Page 21: Human factors design and observation charts

0

5

10

15

20

25

30

35

40

45

50

Perc

en

tag

e e

rro

rs

a a

d

d

b

c

a

a

b

c cd

bd

No track-and-trigger graphical chart

experienced participants

Multiple parameter track-and-trigger chart

experienced participants

ADDS

chart

with

systolic

blood

pressure

table

ADDS

chart

without

systolic

blood

pressure

table

ADDS

chart

without

systolic

blood

pressure

table

ADDS

chart

with

systolic

blood

pressure

table

Multiple

parameter

track-and-

trigger

chart

Multiple

parameter

track-and-

trigger

chart

Single

parameter

track-and-

trigger

chart

Single

parameter

track-and-

trigger

chart

No

track-and-

trigger

graphical

chart

No

track-and-

trigger

graphical

chart

No

track-and-

trigger

numerical

chart

No

track-and-

trigger

numerical

chart

Both groups also made fewer errors when using the ADDS charts

versus the other designs.

Page 22: Human factors design and observation charts

the multiple parameter track-and-trigger chart

yielded 1.6 times as

many errors by the multiple parameter track-and-

trigger chart group;

and the no track-and-trigger graphical chart

yielded 5.4 times as

many errors by the no track-and-trigger graphical

chart group.

Compared with the best performing ADDS chart,

Page 23: Human factors design and observation charts

Conclusions

These results suggest that the advantages of human

factors designed charts may outweigh potential negative

effects that can be associated with

chart user transfer.

Rather than disadvantage staff, the findings suggest

that the implementation of a well-designed chart may

actually advantage health professionals,

regardless of their prior chart experience.

Page 24: Human factors design and observation charts

Study 2

Christofidis MJ, Hill A, Horswill MS, Watson MO (in press). Observation charts with overlapping blood pressure and heart rate graphs do not yield the performance advantage that health professionals assume: an experimental study. Journal of Advanced Nursing.

Page 25: Human factors design and observation charts

Many health professionals report that they

(a) prefer and (b) find it easier to detect deterioration

when blood pressure and heart rate are plotted together on the same graph

rather than separate (Preece et al., 2010)

Page 26: Human factors design and observation charts

One justification is the use of a visual cue called the ‘Seagull Sign’ to detect

physiological abnormalities

Page 27: Human factors design and observation charts

The Seagull Sign occurs when heart rate and systolic blood pressure are presented as overlapping plots on the same graph using the same axes:

If heart rate is ever observed plotted above

systolic blood pressure at the same time,

then this is a cue that the patient may require attention (Compass, 2011).

Page 28: Human factors design and observation charts

Health professionals’ perception of the Seagull Sign as a practically useful tool may be partially explained by the memorable nature of the metaphor that it represents;

just as it is abnormal for a patient’s heart rate observation to be plotted above a systolic

blood pressure observation, it is abnormal for a

seagull (represented by a ‘v’) to defy gravity by defecating (represented

by a dot) upwards.

Page 29: Human factors design and observation charts

This study empirically evaluated the

effectiveness of the Seagull Sign and its impact in the presence or absence of an integrated colour track-and-trigger system.

Four observation chart designs were created for comparison.

Page 30: Human factors design and observation charts

Cases of de-identified patient data (with and without Seagull Signs) were randomly

assigned to the four chart designs.

(1) Clinicians trained and experienced in the Seagull Sign,

(2) novices trained in the Seagull Sign, and

(3) untrained novices were required to assess observations recorded on

the charts and judge whether they were physiologically normal or abnormal.

Page 31: Human factors design and observation charts

0

2

4

6

8

10

12

14

Integrated colour

track-and-trigger

system

No track-and-trigger

system

Integrated colour

track-and-trigger

system

No track-and-trigger

system

Res

po

nse

tim

e (s

eco

nd

s)

Overlapping BP and HR graphs (Seagull Sign could occur)

Separate BP and HR graphs

(B) Seagull Sign 'available' only cases

and Seagull Sign trained participants

(A) All cases and participants

Over all patient cases, all groups responded faster in classifying abnormal

observations when blood pressure and heart rate were presented on separate graphs (rather than overlapping plots on the same graph), irrespective of the presence or

absence of a colour track-and-trigger system.

Page 32: Human factors design and observation charts

0

2

4

6

8

10

12

14

Integrated colour

track-and-trigger

system

No track-and-trigger

system

Integrated colour

track-and-trigger

system

No track-and-trigger

system

Res

po

nse

tim

e (s

eco

nd

s)

Overlapping BP and HR graphs (Seagull Sign could occur)

Separate BP and HR graphs

(B) Seagull Sign 'available' only cases

and Seagull Sign trained participants

(A) All cases and participants

However, the effect was greater when such a system was present.

This effect was also demonstrated when considering only Seagull Sign ‘available’ cases and only those participants who reported actively searching for the Seagull Sign during

the experiment.

Page 33: Human factors design and observation charts

0

5

10

15

20

25

30

Integrated colour

track-and-trigger

system

No track-and-trigger

system

Integrated colour

track-and-trigger

system

No track-and-trigger

system

Per

cen

tag

e er

rors

Overlapping BP and HR graphs (Seagull Sign could occur)

Separate BP and HR graphs

(A) All cases and participants (B) Seagull Sign 'available' only cases

and Seagull Sign trained participants

Participants also made fewer errors when blood pressure and heart rate

were presented on separate graphs. Especially in the presence of a track-and-trigger system.

Page 34: Human factors design and observation charts

The overlapping plots required for the Seagull Sign created visual clutter,

impeding recognition of patient deterioration (Wickens & Carswell, 1995);

even for nurses experienced in the Seagull Sign.

Page 35: Human factors design and observation charts

Conclusions

Contrary to

culturally supported belief

(Darby et al., 2012),

the findings suggest that charts should be designed so

that blood pressure and heart rate observations are

plotted separately, precluding use of the Seagull

Sign.

Demonstrates the dangers of relying on

opinion-based evidence

to determine the efficacy of a system.

Page 36: Human factors design and observation charts

Study 3

A systematic evaluation of the impact of observation chart design features on the detection of patient deterioration

Page 37: Human factors design and observation charts

This study systematically compared (1) track-and-trigger system-type; (2) data-recording format; and (3) scoring-row

placement.

Which chart features improve user performance?

Page 38: Human factors design and observation charts

Novice chart users were required to assess observations recorded on

the eight observation chart designs, and judge whether they were physiologically normal or abnormal.

Cases of de-identified patient data were randomly assigned to

eight chart designs which varied on the aforementioned dimensions.

Page 39: Human factors design and observation charts

Charts with

integrated colour

track-and-trigger systems outperformed charts without such integration

(i.e., tabular track-and-trigger

systems). 0

5

10

15

20

Res

po

nse

tim

e (s

econ

ds)

Drawn dot data-recording format Written number data-recording format

Scores

Res

pon

se t

ime

(sec

on

ds)

(a)

(b)

0

2

4

6

8

10

12

14

16

18

20 Integrated colour track-and-trigger system

Tabular track-and-trigger system

Scores

0

2

4

6

8

10

12

14

16

18

20

Per

cen

tage

erro

rs

Drawn dot data-recording format Written number data-recording format

Scores

Scores provided

Per

cen

tage

erro

rs

)

(a)

(b)

0

2

4

6

8

10

12

14

16

18

Grouped scoring-rows Separate scoring-rows

Integrated colour track-and-trigger system Tabular track-and-trigger system

Scoring-row placement

0

2

4

6

8

10

12

14

16

18

20 Integrated colour track-and-trigger system

Tabular track-and-trigger system

Scores

Per

cen

tage

erro

rs

(c)

Page 40: Human factors design and observation charts

Charts with

drawn dot observations

outperformed charts with

written number observations.

0

5

10

15

20

Res

pon

se t

ime

(sec

on

ds)

Drawn dot data-recording format Written number data-recording format

Scores

Res

pon

se t

ime

(sec

on

ds)

(a)

(b)

0

2

4

6

8

10

12

14

16

18

20 Integrated colour track-and-trigger system

Tabular track-and-trigger system

Scores

0

2

4

6

8

10

12

14

16

18

20

Per

cen

tage

erro

rs

Drawn dot data-recording format Written number data-recording format

Scores

Scores provided

Per

cen

tag

e er

rors

)

(a)

(b)

0

2

4

6

8

10

12

14

16

18

Grouped scoring-rows Separate scoring-rows

Integrated colour track-and-trigger system Tabular track-and-trigger system

Scoring-row placement

0

2

4

6

8

10

12

14

16

18

20 Integrated colour track-and-trigger system

Tabular track-and-trigger system

Scores P

erce

nta

ge

erro

rs

(c)

Page 41: Human factors design and observation charts

No significant difference

between grouped early warning scores rows

and separate early

warning scores.

Page 42: Human factors design and observation charts

Human factors guided chart

design can have a substantial impact on the decision accuracy

and response times of novice chart users’ abilities to recognise abnormal patient observations.

We recommend the use of

integrated colour

track-and-trigger systems and

drawn dot observations

on future chart designs.

Conclusions

Page 43: Human factors design and observation charts

Study 4

Less is more: The effect of track-and-trigger system design on chart users’ calculations of early warning scores

Page 44: Human factors design and observation charts

Actions Required

Total ADDS Score 1–3

Record observations at least once

every 4 hours

Carry out appropriate interventions

as prescribed

Manage fever, pain or distress

Review O2 delivery

Consider informing Team Leader

Total ADDS Score 4 – 5

Ward doctor to review patient

within 30 minutes

Request review, and note on the

back of this form

Notify Team Leader

Record observations at least once

every 30 minutes

If patient must leave ward area,

Nurse must accompany patient

Total ADDS Score 6 – 7

Registrar to review patient within

30 minutes

Request review, and note on the

back of this form

Registrar to ensure consultant is

Ward doctor to attend

If patient must leave ward area,

Intern and Nurse must accompany

patient

Total ADDS Score 8

Consider MET call

Registrar to review patient within

10 minutes

Request review, and note on the

back of this form

Registrar to ensure Consultant is

If patient must leave ward

area, Registrar and Nurse must

accompany patient

Date

Time

Respiratory

Rate(breaths / min)

37 3736 36

31–35 31–35

21–30 21–30

9–20 9–20

5–8 5–8

4 4

O2 Flow Rate(L / min)

> 5 > 51–5 1–5< 1 < 1

O2 Saturation(%)

93 9390–92 90–92

85–89 85–89 Circle the column showing the patient’s usual systolic BP

84 84 190s 180s 170s 160s 150s 140s 130s 120s 110s 100s 90s 80s

Blood

Pressure

(mmHg)

Write 200 Write 200 0 0 1 1 2 2 2 3 3 4 5 5

Sc

ore

cu

rren

t systo

lic B

P u

sin

g c

ircle

d c

olu

mn

190s 190s 0 0 0 1 1 1 2 2 3 3 4 4

180s 180s 0 0 0 0 0 1 1 2 2 3 3 4

170s 170s 1 0 0 0 0 1 1 2 2 3 3 3

160s 160s 1 1 0 0 0 0 0 1 1 2 2 2

150s 150s 1 1 1 0 0 0 0 0 1 1 2 2

140s 140s 2 1 1 1 0 0 0 0 0 1 1 1

130s 130s 2 2 1 1 0 0 0 0 0 0 0 1

120s 120s 2 2 2 1 1 0 0 0 0 0 0 0

110s 110s 3 2 2 2 1 1 0 0 0 0 0 0

100s 100s 3 3 3 2 2 2 1 1 0 0 0 0

90s 90s 4 3 3 3 2 2 2 2 1 1 0 0

80s 80s 1 0

70s 70s

MET CallIf systolic BP 200,

write value in box

60s 60s

50s 50s

40s 40s

Heart Rate(beats / min)

Write 140 Write 140130s 130s

120s 120s

110s 110s

100s 100s

90s 90s

80s 80s

70s 70s

60s 60s

If heart rate 140,

write value in box

50s 50s

40s 40s

30s 30s

Temperature(C)

38.6 38.638–38.5 38–38.5

36.1–37.9 36.1–37.9

35.1–36 35.1–36

34.1–35 34.1–35

34 34

4 Hour Urine

Output

(mL)

800 800120–799 120–799

80–119 80–119

79 79

ConsciousnessIf necessary, wake

patient before scoring

Alert Alert

Voice Voice

Pain Pain

Unresp. Unresp.

Increased pain

ADDS

Scores

Respiratory Rate

ADDS

Scores

O2 Flow Rate

O2 Saturation

Systolic BP

Heart Rate

Temperature

4 Hour Urine Output

Consciousness

TOTAL ADDS

Score 0

Score 1

Score 2

Score 3

4 4 4 4 Score 4

5 5 5 5 Score 5

MET call

If any observation is in a shaded area, add

up the Total ADDS Score and take action.

Adult Deterioration Detection

System (ADDS)

Medical Emergency

Team (MET) call if:

Any observation is in a purple area

Airway threat

Respiratory or cardiac arrest

New drop in O2 saturation < 90%

Sudden fall in level of consciousness

Seizure

You are seriously worried about the

criteria

Usual systolic BP: Signature:

URN:

Family name:

Given names:

M F

134

Early warning scores allow health professionals to recognise when

a patient’s condition deteriorates and when additional intervention is required

Page 45: Human factors design and observation charts

Actions Required

Total ADDS Score 1–3

Record observations at least once

every 4 hours

Carry out appropriate interventions

as prescribed

Manage fever, pain or distress

Review O2 delivery

Consider informing Team Leader

Total ADDS Score 4 – 5

Ward doctor to review patient

within 30 minutes

Request review, and note on the

back of this form

Notify Team Leader

Record observations at least once

every 30 minutes

If patient must leave ward area,

Nurse must accompany patient

Total ADDS Score 6 – 7

Registrar to review patient within

30 minutes

Request review, and note on the

back of this form

Registrar to ensure consultant is

Ward doctor to attend

If patient must leave ward area,

Intern and Nurse must accompany

patient

Total ADDS Score 8

Consider MET call

Registrar to review patient within

10 minutes

Request review, and note on the

back of this form

Registrar to ensure Consultant is

If patient must leave ward

area, Registrar and Nurse must

accompany patient

Date

Time

Respiratory

Rate(breaths / min)

37 3736 36

31–35 31–35

21–30 21–30

9–20 9–20

5–8 5–8

4 4

O2 Flow Rate(L / min)

> 5 > 51–5 1–5< 1 < 1

O2 Saturation(%)

93 9390–92 90–92

85–89 85–89 Circle the column showing the patient’s usual systolic BP

84 84 190s 180s 170s 160s 150s 140s 130s 120s 110s 100s 90s 80s

Blood

Pressure

(mmHg)

Write 200 Write 200 0 0 1 1 2 2 2 3 3 4 5 5

Sc

ore

cu

rren

t systo

lic B

P u

sin

g c

ircle

d c

olu

mn

190s 190s 0 0 0 1 1 1 2 2 3 3 4 4

180s 180s 0 0 0 0 0 1 1 2 2 3 3 4

170s 170s 1 0 0 0 0 1 1 2 2 3 3 3

160s 160s 1 1 0 0 0 0 0 1 1 2 2 2

150s 150s 1 1 1 0 0 0 0 0 1 1 2 2

140s 140s 2 1 1 1 0 0 0 0 0 1 1 1

130s 130s 2 2 1 1 0 0 0 0 0 0 0 1

120s 120s 2 2 2 1 1 0 0 0 0 0 0 0

110s 110s 3 2 2 2 1 1 0 0 0 0 0 0

100s 100s 3 3 3 2 2 2 1 1 0 0 0 0

90s 90s 4 3 3 3 2 2 2 2 1 1 0 0

80s 80s 1 0

70s 70s

MET CallIf systolic BP 200,

write value in box

60s 60s

50s 50s

40s 40s

Heart Rate(beats / min)

Write 140 Write 140130s 130s

120s 120s

110s 110s

100s 100s

90s 90s

80s 80s

70s 70s

60s 60s

If heart rate 140,

write value in box

50s 50s

40s 40s

30s 30s

Temperature(C)

38.6 38.638–38.5 38–38.5

36.1–37.9 36.1–37.9

35.1–36 35.1–36

34.1–35 34.1–35

34 34

4 Hour Urine

Output

(mL)

800 800120–799 120–799

80–119 80–119

79 79

ConsciousnessIf necessary, wake

patient before scoring

Alert Alert

Voice Voice

Pain Pain

Unresp. Unresp.

Increased pain

ADDS

Scores

Respiratory Rate

ADDS

Scores

O2 Flow Rate

O2 Saturation

Systolic BP

Heart Rate

Temperature

4 Hour Urine Output

Consciousness

TOTAL ADDS

Score 0

Score 1

Score 2

Score 3

4 4 4 4 Score 4

5 5 5 5 Score 5

MET call

If any observation is in a shaded area, add

up the Total ADDS Score and take action.

Adult Deterioration Detection

System (ADDS)

Medical Emergency

Team (MET) call if:

Any observation is in a purple area

Airway threat

Respiratory or cardiac arrest

New drop in O2 saturation < 90%

Sudden fall in level of consciousness

Seizure

You are seriously worried about the

criteria

Usual systolic BP: Signature:

URN:

Family name:

Given names:

M F

134

Early warning scores are susceptible to human error: (1) users must

accurately collect and record raw vital sign data

Page 46: Human factors design and observation charts

Actions Required

Total ADDS Score 1–3

Record observations at least once

every 4 hours

Carry out appropriate interventions

as prescribed

Manage fever, pain or distress

Review O2 delivery

Consider informing Team Leader

Total ADDS Score 4 – 5

Ward doctor to review patient

within 30 minutes

Request review, and note on the

back of this form

Notify Team Leader

Record observations at least once

every 30 minutes

If patient must leave ward area,

Nurse must accompany patient

Total ADDS Score 6 – 7

Registrar to review patient within

30 minutes

Request review, and note on the

back of this form

Registrar to ensure consultant is

Ward doctor to attend

If patient must leave ward area,

Intern and Nurse must accompany

patient

Total ADDS Score 8

Consider MET call

Registrar to review patient within

10 minutes

Request review, and note on the

back of this form

Registrar to ensure Consultant is

If patient must leave ward

area, Registrar and Nurse must

accompany patient

Date

Time

Respiratory

Rate(breaths / min)

37 3736 36

31–35 31–35

21–30 21–30

9–20 9–20

5–8 5–8

4 4

O2 Flow Rate(L / min)

> 5 > 51–5 1–5< 1 < 1

O2 Saturation(%)

93 9390–92 90–92

85–89 85–89 Circle the column showing the patient’s usual systolic BP

84 84 190s 180s 170s 160s 150s 140s 130s 120s 110s 100s 90s 80s

Blood

Pressure

(mmHg)

Write 200 Write 200 0 0 1 1 2 2 2 3 3 4 5 5

Sc

ore

cu

rren

t systo

lic B

P u

sin

g c

ircle

d c

olu

mn

190s 190s 0 0 0 1 1 1 2 2 3 3 4 4

180s 180s 0 0 0 0 0 1 1 2 2 3 3 4

170s 170s 1 0 0 0 0 1 1 2 2 3 3 3

160s 160s 1 1 0 0 0 0 0 1 1 2 2 2

150s 150s 1 1 1 0 0 0 0 0 1 1 2 2

140s 140s 2 1 1 1 0 0 0 0 0 1 1 1

130s 130s 2 2 1 1 0 0 0 0 0 0 0 1

120s 120s 2 2 2 1 1 0 0 0 0 0 0 0

110s 110s 3 2 2 2 1 1 0 0 0 0 0 0

100s 100s 3 3 3 2 2 2 1 1 0 0 0 0

90s 90s 4 3 3 3 2 2 2 2 1 1 0 0

80s 80s 1 0

70s 70s

MET CallIf systolic BP 200,

write value in box

60s 60s

50s 50s

40s 40s

Heart Rate(beats / min)

Write 140 Write 140130s 130s

120s 120s

110s 110s

100s 100s

90s 90s

80s 80s

70s 70s

60s 60s

If heart rate 140,

write value in box

50s 50s

40s 40s

30s 30s

Temperature(C)

38.6 38.638–38.5 38–38.5

36.1–37.9 36.1–37.9

35.1–36 35.1–36

34.1–35 34.1–35

34 34

4 Hour Urine

Output

(mL)

800 800120–799 120–799

80–119 80–119

79 79

ConsciousnessIf necessary, wake

patient before scoring

Alert Alert

Voice Voice

Pain Pain

Unresp. Unresp.

Increased pain

ADDS

Scores

Respiratory Rate

ADDS

Scores

O2 Flow Rate

O2 Saturation

Systolic BP

Heart Rate

Temperature

4 Hour Urine Output

Consciousness

TOTAL ADDS

Score 0

Score 1

Score 2

Score 3

4 4 4 4 Score 4

5 5 5 5 Score 5

MET call

If any observation is in a shaded area, add

up the Total ADDS Score and take action.

Adult Deterioration Detection

System (ADDS)

Medical Emergency

Team (MET) call if:

Any observation is in a purple area

Airway threat

Respiratory or cardiac arrest

New drop in O2 saturation < 90%

Sudden fall in level of consciousness

Seizure

You are seriously worried about the

criteria

Usual systolic BP: Signature:

URN:

Family name:

Given names:

M F

134

Early warning scores are susceptible to human error: (2) users must

correctly determine an individual vital sign score for each observation

Page 47: Human factors design and observation charts

Actions Required

Total ADDS Score 1–3

Record observations at least once

every 4 hours

Carry out appropriate interventions

as prescribed

Manage fever, pain or distress

Review O2 delivery

Consider informing Team Leader

Total ADDS Score 4 – 5

Ward doctor to review patient

within 30 minutes

Request review, and note on the

back of this form

Notify Team Leader

Record observations at least once

every 30 minutes

If patient must leave ward area,

Nurse must accompany patient

Total ADDS Score 6 – 7

Registrar to review patient within

30 minutes

Request review, and note on the

back of this form

Registrar to ensure consultant is

Ward doctor to attend

If patient must leave ward area,

Intern and Nurse must accompany

patient

Total ADDS Score 8

Consider MET call

Registrar to review patient within

10 minutes

Request review, and note on the

back of this form

Registrar to ensure Consultant is

If patient must leave ward

area, Registrar and Nurse must

accompany patient

Date

Time

Respiratory

Rate(breaths / min)

37 3736 36

31–35 31–35

21–30 21–30

9–20 9–20

5–8 5–8

4 4

O2 Flow Rate(L / min)

> 5 > 51–5 1–5< 1 < 1

O2 Saturation(%)

93 9390–92 90–92

85–89 85–89 Circle the column showing the patient’s usual systolic BP

84 84 190s 180s 170s 160s 150s 140s 130s 120s 110s 100s 90s 80s

Blood

Pressure

(mmHg)

Write 200 Write 200 0 0 1 1 2 2 2 3 3 4 5 5

Sc

ore

cu

rren

t systo

lic B

P u

sin

g c

ircle

d c

olu

mn

190s 190s 0 0 0 1 1 1 2 2 3 3 4 4

180s 180s 0 0 0 0 0 1 1 2 2 3 3 4

170s 170s 1 0 0 0 0 1 1 2 2 3 3 3

160s 160s 1 1 0 0 0 0 0 1 1 2 2 2

150s 150s 1 1 1 0 0 0 0 0 1 1 2 2

140s 140s 2 1 1 1 0 0 0 0 0 1 1 1

130s 130s 2 2 1 1 0 0 0 0 0 0 0 1

120s 120s 2 2 2 1 1 0 0 0 0 0 0 0

110s 110s 3 2 2 2 1 1 0 0 0 0 0 0

100s 100s 3 3 3 2 2 2 1 1 0 0 0 0

90s 90s 4 3 3 3 2 2 2 2 1 1 0 0

80s 80s 1 0

70s 70s

MET CallIf systolic BP 200,

write value in box

60s 60s

50s 50s

40s 40s

Heart Rate(beats / min)

Write 140 Write 140130s 130s

120s 120s

110s 110s

100s 100s

90s 90s

80s 80s

70s 70s

60s 60s

If heart rate 140,

write value in box

50s 50s

40s 40s

30s 30s

Temperature(C)

38.6 38.638–38.5 38–38.5

36.1–37.9 36.1–37.9

35.1–36 35.1–36

34.1–35 34.1–35

34 34

4 Hour Urine

Output

(mL)

800 800120–799 120–799

80–119 80–119

79 79

ConsciousnessIf necessary, wake

patient before scoring

Alert Alert

Voice Voice

Pain Pain

Unresp. Unresp.

Increased pain

ADDS

Scores

Respiratory Rate

ADDS

Scores

O2 Flow Rate

O2 Saturation

Systolic BP

Heart Rate

Temperature

4 Hour Urine Output

Consciousness

TOTAL ADDS

Score 0

Score 1

Score 2

Score 3

4 4 4 4 Score 4

5 5 5 5 Score 5

MET call

If any observation is in a shaded area, add

up the Total ADDS Score and take action.

Adult Deterioration Detection

System (ADDS)

Medical Emergency

Team (MET) call if:

Any observation is in a purple area

Airway threat

Respiratory or cardiac arrest

New drop in O2 saturation < 90%

Sudden fall in level of consciousness

Seizure

You are seriously worried about the

criteria

Usual systolic BP: Signature:

URN:

Family name:

Given names:

M F

134

Early warning scores are susceptible to human error: (2) users must

correctly sum the individual vital sign scores to form an overall early warning score

Page 48: Human factors design and observation charts

Actions Required

Total ADDS Score 1–3

Record observations at least once

every 4 hours

Carry out appropriate interventions

as prescribed

Manage fever, pain or distress

Review O2 delivery

Consider informing Team Leader

Total ADDS Score 4 – 5

Ward doctor to review patient

within 30 minutes

Request review, and note on the

back of this form

Notify Team Leader

Record observations at least once

every 30 minutes

If patient must leave ward area,

Nurse must accompany patient

Total ADDS Score 6 – 7

Registrar to review patient within

30 minutes

Request review, and note on the

back of this form

Registrar to ensure consultant is

Ward doctor to attend

If patient must leave ward area,

Intern and Nurse must accompany

patient

Total ADDS Score 8

Consider MET call

Registrar to review patient within

10 minutes

Request review, and note on the

back of this form

Registrar to ensure Consultant is

If patient must leave ward

area, Registrar and Nurse must

accompany patient

Date

Time

Respiratory

Rate(breaths / min)

37 3736 36

31–35 31–35

21–30 21–30

9–20 9–20

5–8 5–8

4 4

O2 Flow Rate(L / min)

> 5 > 51–5 1–5< 1 < 1

O2 Saturation(%)

93 9390–92 90–92

85–89 85–89 Circle the column showing the patient’s usual systolic BP

84 84 190s 180s 170s 160s 150s 140s 130s 120s 110s 100s 90s 80s

Blood

Pressure

(mmHg)

Write 200 Write 200 0 0 1 1 2 2 2 3 3 4 5 5

Sc

ore

cu

rren

t systo

lic B

P u

sin

g c

ircle

d c

olu

mn

190s 190s 0 0 0 1 1 1 2 2 3 3 4 4

180s 180s 0 0 0 0 0 1 1 2 2 3 3 4

170s 170s 1 0 0 0 0 1 1 2 2 3 3 3

160s 160s 1 1 0 0 0 0 0 1 1 2 2 2

150s 150s 1 1 1 0 0 0 0 0 1 1 2 2

140s 140s 2 1 1 1 0 0 0 0 0 1 1 1

130s 130s 2 2 1 1 0 0 0 0 0 0 0 1

120s 120s 2 2 2 1 1 0 0 0 0 0 0 0

110s 110s 3 2 2 2 1 1 0 0 0 0 0 0

100s 100s 3 3 3 2 2 2 1 1 0 0 0 0

90s 90s 4 3 3 3 2 2 2 2 1 1 0 0

80s 80s 1 0

70s 70s

MET CallIf systolic BP 200,

write value in box

60s 60s

50s 50s

40s 40s

Heart Rate(beats / min)

Write 140 Write 140130s 130s

120s 120s

110s 110s

100s 100s

90s 90s

80s 80s

70s 70s

60s 60s

If heart rate 140,

write value in box

50s 50s

40s 40s

30s 30s

Temperature(C)

38.6 38.638–38.5 38–38.5

36.1–37.9 36.1–37.9

35.1–36 35.1–36

34.1–35 34.1–35

34 34

4 Hour Urine

Output

(mL)

800 800120–799 120–799

80–119 80–119

79 79

ConsciousnessIf necessary, wake

patient before scoring

Alert Alert

Voice Voice

Pain Pain

Unresp. Unresp.

Increased pain

ADDS

Scores

Respiratory Rate

ADDS

Scores

O2 Flow Rate

O2 Saturation

Systolic BP

Heart Rate

Temperature

4 Hour Urine Output

Consciousness

TOTAL ADDS

Score 0

Score 1

Score 2

Score 3

4 4 4 4 Score 4

5 5 5 5 Score 5

MET call

If any observation is in a shaded area, add

up the Total ADDS Score and take action.

Adult Deterioration Detection

System (ADDS)

Medical Emergency

Team (MET) call if:

Any observation is in a purple area

Airway threat

Respiratory or cardiac arrest

New drop in O2 saturation < 90%

Sudden fall in level of consciousness

Seizure

You are seriously worried about the

criteria

Usual systolic BP: Signature:

URN:

Family name:

Given names:

M F

134

Inaccuracies at any of these steps could influence the early warning score and the

effectiveness of the clinical response.

Page 49: Human factors design and observation charts

Actions Required

Total ADDS Score 1–3

Record observations at least once

every 4 hours

Carry out appropriate interventions

as prescribed

Manage fever, pain or distress

Review O2 delivery

Consider informing Team Leader

Total ADDS Score 4 – 5

Ward doctor to review patient

within 30 minutes

Request review, and note on the

back of this form

Notify Team Leader

Record observations at least once

every 30 minutes

If patient must leave ward area,

Nurse must accompany patient

Total ADDS Score 6 – 7

Registrar to review patient within

30 minutes

Request review, and note on the

back of this form

Registrar to ensure consultant is

Ward doctor to attend

If patient must leave ward area,

Intern and Nurse must accompany

patient

Total ADDS Score 8

Consider MET call

Registrar to review patient within

10 minutes

Request review, and note on the

back of this form

Registrar to ensure Consultant is

If patient must leave ward

area, Registrar and Nurse must

accompany patient

Date

Time

Respiratory

Rate(breaths / min)

37 3736 36

31–35 31–35

21–30 21–30

9–20 9–20

5–8 5–8

4 4

O2 Flow Rate(L / min)

> 5 > 51–5 1–5< 1 < 1

O2 Saturation(%)

93 9390–92 90–92

85–89 85–89 Circle the column showing the patient’s usual systolic BP

84 84 190s 180s 170s 160s 150s 140s 130s 120s 110s 100s 90s 80s

Blood

Pressure

(mmHg)

Write 200 Write 200 0 0 1 1 2 2 2 3 3 4 5 5

Sc

ore

cu

rren

t systo

lic B

P u

sin

g c

ircle

d c

olu

mn

190s 190s 0 0 0 1 1 1 2 2 3 3 4 4

180s 180s 0 0 0 0 0 1 1 2 2 3 3 4

170s 170s 1 0 0 0 0 1 1 2 2 3 3 3

160s 160s 1 1 0 0 0 0 0 1 1 2 2 2

150s 150s 1 1 1 0 0 0 0 0 1 1 2 2

140s 140s 2 1 1 1 0 0 0 0 0 1 1 1

130s 130s 2 2 1 1 0 0 0 0 0 0 0 1

120s 120s 2 2 2 1 1 0 0 0 0 0 0 0

110s 110s 3 2 2 2 1 1 0 0 0 0 0 0

100s 100s 3 3 3 2 2 2 1 1 0 0 0 0

90s 90s 4 3 3 3 2 2 2 2 1 1 0 0

80s 80s 1 0

70s 70s

MET CallIf systolic BP 200,

write value in box

60s 60s

50s 50s

40s 40s

Heart Rate(beats / min)

Write 140 Write 140130s 130s

120s 120s

110s 110s

100s 100s

90s 90s

80s 80s

70s 70s

60s 60s

If heart rate 140,

write value in box

50s 50s

40s 40s

30s 30s

Temperature(C)

38.6 38.638–38.5 38–38.5

36.1–37.9 36.1–37.9

35.1–36 35.1–36

34.1–35 34.1–35

34 34

4 Hour Urine

Output

(mL)

800 800120–799 120–799

80–119 80–119

79 79

ConsciousnessIf necessary, wake

patient before scoring

Alert Alert

Voice Voice

Pain Pain

Unresp. Unresp.

Increased pain

ADDS

Scores

Respiratory Rate

ADDS

Scores

O2 Flow Rate

O2 Saturation

Systolic BP

Heart Rate

Temperature

4 Hour Urine Output

Consciousness

TOTAL ADDS

Score 0

Score 1

Score 2

Score 3

4 4 4 4 Score 4

5 5 5 5 Score 5

MET call

If any observation is in a shaded area, add

up the Total ADDS Score and take action.

Adult Deterioration Detection

System (ADDS)

Medical Emergency

Team (MET) call if:

Any observation is in a purple area

Airway threat

Respiratory or cardiac arrest

New drop in O2 saturation < 90%

Sudden fall in level of consciousness

Seizure

You are seriously worried about the

criteria

Usual systolic BP: Signature:

URN:

Family name:

Given names:

M F

134

Circle the column showing the patient’s usual systolic BP

190s 180s 170s 160s 150s 140s 130s 120s 110s 100s 90s 80s

0 0 1 1 2 2 2 3 3 4 5 5

Sc

ore

cu

rren

t systo

lic B

P u

sin

g c

ircle

d c

olu

mn

0 0 0 1 1 1 2 2 3 3 4 4

0 0 0 0 0 1 1 2 2 3 3 4

1 0 0 0 0 1 1 2 2 3 3 3

1 1 0 0 0 0 0 1 1 2 2 2

1 1 1 0 0 0 0 0 1 1 2 2

2 1 1 1 0 0 0 0 0 1 1 1

2 2 1 1 0 0 0 0 0 0 0 1

2 2 2 1 1 0 0 0 0 0 0 0

3 2 2 2 1 1 0 0 0 0 0 0

3 3 3 2 2 2 1 1 0 0 0 0

4 3 3 3 2 2 2 2 1 1 0 0

1 0

MET Call

Actions Required

Total ADDS Score 1–3

Record observations at least once

every 4 hours

Carry out appropriate interventions

as prescribed

Manage fever, pain or distress

Review O2 delivery

Consider informing Team Leader

Total ADDS Score 4 – 5

Ward doctor to review patient

within 30 minutes

Request review, and note on the

back of this form

Notify Team Leader

Record observations at least once

every 30 minutes

If patient must leave ward area,

Nurse must accompany patient

Total ADDS Score 6 – 7

Registrar to review patient within

30 minutes

Request review, and note on the

back of this form

Registrar to ensure consultant is

Ward doctor to attend

If patient must leave ward area,

Intern and Nurse must accompany

patient

Total ADDS Score 8

Consider MET call

Registrar to review patient within

10 minutes

Request review, and note on the

back of this form

Registrar to ensure Consultant is

If patient must leave ward

area, Registrar and Nurse must

accompany patient

Date

Time

Respiratory

Rate(breaths / min)

37 3736 36

31–35 31–35

21–30 21–30

9–20 9–20

5–8 5–8

4 4

Respiratory Rate

O2 Flow Rate(L / min)

> 5 > 5

1–5 1–5

< 1 < 1

O2 Flow Rate

O2 Saturation(%)

93 9390–92 90–92

85–89 85–89

84 84

O2 Saturation

Blood

Pressure(mmHg)

Write 200 Write 200190s 190s

180s 180s

170s 170s

160s 160s

150s 150s

140s 140s

130s 130s

120s 120s

110s 110s

100s 100s

90s 90s

80s 80s

70s 70s

If systolic BP 200,

write value in box

60s 60s

50s 50s

40s 40s

Systolic BP

Heart Rate(beats / min)

Write 140 Write 140130s 130s

120s 120s

110s 110s

100s 100s

90s 90s

80s 80s

70s 70s

60s 60s

If heart rate 140,

write value in box

50s 50s

40s 40s

30s 30s

Heart Rate

Temperature(C)

38.6 38.638–38.5 38–38.5

36.1–37.9 36.1–37.9

35.1–36 35.1–36

34.1–35 34.1–35

34 34

Temperature

4 Hour Urine

Output(mL)

800 800120–799 120–799

80–119 80–119

79 79

4 Hour Urine Output

ConsciousnessIf necessary, wake

patient before scoring

Alert Alert

Voice Voice

Pain Pain

Unresp. Unresp.

Consciousness

Increased pain

TOTAL ADDS

Score 0

Score 1

Score 2

Score 3

4 4 4 4 Score 4

5 5 5 5 Score 5

MET call

If any observation is in a shaded area, add

up the Total ADDS Score and take action.

Adult Deterioration Detection

System (ADDS)

Medical Emergency

Team (MET) call if:

Any observation is in a purple area

Airway threat

Respiratory or cardiac arrest

New drop in O2 saturation < 90%

Sudden fall in level of consciousness

Seizure

You are seriously worried about the

criteria

Usual systolic BP: Signature:

URN:

Family name:

Given names:

M F

134

Actions Required

Total ADDS Score 1–3

Record observations at least once

every 4 hours

Carry out appropriate interventions

as prescribed

Manage fever, pain or distress

Review O2 delivery

Consider informing Team Leader

Total ADDS Score 4 – 5

Ward doctor to review patient

within 30 minutes

Request review, and note on the

back of this form

Notify Team Leader

Record observations at least once

every 30 minutes

If patient must leave ward area,

Nurse must accompany patient

Total ADDS Score 6 – 7

Registrar to review patient within

30 minutes

Request review, and note on the

back of this form

Registrar to ensure consultant is

Ward doctor to attend

If patient must leave ward area,

Intern and Nurse must accompany

patient

Total ADDS Score 8

Consider MET call

Registrar to review patient within

10 minutes

Request review, and note on the

back of this form

Registrar to ensure Consultant is

If patient must leave ward

area, Registrar and Nurse must

accompany patient

Date

Time

Respiratory

Rate

(breaths / min)

37 3736 36

31–35 31–35

21–30 21–30

9–20 9–20

5–8 5–8

4 4

O2 Flow Rate(L / min)

> 5 > 5

1–5 1–5< 1 < 1

O2 Saturation

(%)

93 9390–92 90–92

85–89 85–89 Circle the column showing the patient’s usual systolic BP

84 84 190s 180s 170s 160s 150s 140s 130s 120s 110s 100s 90s 80s

Blood

Pressure

(mmHg)

Write 200 Write 200 0 0 1 1 2 2 2 3 3 4 5 5

Sco

re c

urre

nt s

ysto

lic B

P u

sin

g c

ircle

d c

olu

mn

190s 190s 0 0 0 1 1 1 2 2 3 3 4 4

180s 180s 0 0 0 0 0 1 1 2 2 3 3 4

170s 170s 1 0 0 0 0 1 1 2 2 3 3 3

160s 160s 1 1 0 0 0 0 0 1 1 2 2 2

150s 150s 1 1 1 0 0 0 0 0 1 1 2 2

140s 140s 2 1 1 1 0 0 0 0 0 1 1 1

130s 130s 2 2 1 1 0 0 0 0 0 0 0 1

120s 120s 2 2 2 1 1 0 0 0 0 0 0 0

110s 110s 3 2 2 2 1 1 0 0 0 0 0 0

100s 100s 3 3 3 2 2 2 1 1 0 0 0 0

90s 90s 4 3 3 3 2 2 2 2 1 1 0 0

80s 80s 1 0

70s 70s

MET CallIf systolic BP 200,

write value in box

60s 60s

50s 50s

40s 40s

Heart Rate(beats / min)

Write 140 Write 140130s 130s

120s 120s

110s 110s

100s 100s

90s 90s

80s 80s

70s 70s

60s 60s

If heart rate 140,

write value in box

50s 50s

40s 40s

30s 30s

Temperature

(C)

38.6 38.638–38.5 38–38.5

36.1–37.9 36.1–37.9

35.1–36 35.1–36

34.1–35 34.1–35

34 34

4 Hour Urine

Output(mL)

800 800120–799 120–799

80–119 80–119

79 79

ConsciousnessIf necessary, wake

patient before scoring

Alert Alert

Voice Voice

Pain Pain

Unresp. Unresp.

Increased pain

TOTAL ADDS

Score 0

Score 1

Score 2

Score 3

4 4 4 4 Score 4

5 5 5 5 Score 5

MET call

If any observation is in a shaded area, add

up the Total ADDS Score and take action.

Adult Deterioration Detection

System (ADDS)

Medical Emergency

Team (MET) call if:

Any observation is in a purple area

Airway threat

Respiratory or cardiac arrest

New drop in O2 saturation < 90%

Sudden fall in level of consciousness

Seizure

You are seriously worried about the

criteria

Usual systolic BP: Signature:

URN:

Family name:

Given names:

M F

134

Rows for recording individual vital sign scores were either:

1. Grouped 2. Separated 3. Excluded

Page 50: Human factors design and observation charts

Cases of de-identified patient data were randomly assigned to the

three chart designs

Novice chart users were required to record the appropriate

scores for each set of observations, consecutively from one time point to the next (18 time-points per chart design)

Page 51: Human factors design and observation charts

Participants recorded scores

significantly faster using

no rows than separate rows

(and significantly faster to separate rows compared with grouped rows)

Actions Required

Total ADDS Score 1–3

Record observations at least once

every 4 hours

Carry out appropriate interventions

as prescribed

Manage fever, pain or distress

Review O2 delivery

Consider informing Team Leader

Total ADDS Score 4 – 5

Ward doctor to review patient

within 30 minutes

Request review, and note on the

back of this form

Notify Team Leader

Record observations at least once

every 30 minutes

If patient must leave ward area,

Nurse must accompany patient

Total ADDS Score 6 – 7

Registrar to review patient within

30 minutes

Request review, and note on the

back of this form

Registrar to ensure consultant is

Ward doctor to attend

If patient must leave ward area,

Intern and Nurse must accompany

patient

Total ADDS Score 8

Consider MET call

Registrar to review patient within

10 minutes

Request review, and note on the

back of this form

Registrar to ensure Consultant is

If patient must leave ward

area, Registrar and Nurse must

accompany patient

Date

Time

Respiratory

Rate

(breaths / min)

37 3736 36

31–35 31–35

21–30 21–30

9–20 9–20

5–8 5–8

4 4

O2 Flow Rate(L / min)

> 5 > 5

1–5 1–5< 1 < 1

O2 Saturation

(%)

93 9390–92 90–92

85–89 85–89 Circle the column showing the patient’s usual systolic BP

84 84 190s 180s 170s 160s 150s 140s 130s 120s 110s 100s 90s 80s

Blood

Pressure

(mmHg)

Write 200 Write 200 0 0 1 1 2 2 2 3 3 4 5 5

Sco

re c

urre

nt s

ysto

lic B

P u

sin

g c

ircle

d c

olu

mn

190s 190s 0 0 0 1 1 1 2 2 3 3 4 4

180s 180s 0 0 0 0 0 1 1 2 2 3 3 4

170s 170s 1 0 0 0 0 1 1 2 2 3 3 3

160s 160s 1 1 0 0 0 0 0 1 1 2 2 2

150s 150s 1 1 1 0 0 0 0 0 1 1 2 2

140s 140s 2 1 1 1 0 0 0 0 0 1 1 1

130s 130s 2 2 1 1 0 0 0 0 0 0 0 1

120s 120s 2 2 2 1 1 0 0 0 0 0 0 0

110s 110s 3 2 2 2 1 1 0 0 0 0 0 0

100s 100s 3 3 3 2 2 2 1 1 0 0 0 0

90s 90s 4 3 3 3 2 2 2 2 1 1 0 0

80s 80s 1 0

70s 70s

MET CallIf systolic BP 200,

write value in box

60s 60s

50s 50s

40s 40s

Heart Rate(beats / min)

Write 140 Write 140130s 130s

120s 120s

110s 110s

100s 100s

90s 90s

80s 80s

70s 70s

60s 60s

If heart rate 140,

write value in box

50s 50s

40s 40s

30s 30s

Temperature

(C)

38.6 38.638–38.5 38–38.5

36.1–37.9 36.1–37.9

35.1–36 35.1–36

34.1–35 34.1–35

34 34

4 Hour Urine

Output(mL)

800 800120–799 120–799

80–119 80–119

79 79

ConsciousnessIf necessary, wake

patient before scoring

Alert Alert

Voice Voice

Pain Pain

Unresp. Unresp.

Increased pain

TOTAL ADDS

Score 0

Score 1

Score 2

Score 3

4 4 4 4 Score 4

5 5 5 5 Score 5

MET call

If any observation is in a shaded area, add

up the Total ADDS Score and take action.

Adult Deterioration Detection

System (ADDS)

Medical Emergency

Team (MET) call if:

Any observation is in a purple area

Airway threat

Respiratory or cardiac arrest

New drop in O2 saturation < 90%

Sudden fall in level of consciousness

Seizure

You are seriously worried about the

criteria

Usual systolic BP: Signature:

URN:

Family name:

Given names:

M F

134

0

5

10

15

20

25

Grouped rows Separate rows No rows

Resp

on

se t

ime

(sec

on

ds)

Individual vital sign score row placement

Page 52: Human factors design and observation charts

Actions Required

Total ADDS Score 1–3

Record observations at least once

every 4 hours

Carry out appropriate interventions

as prescribed

Manage fever, pain or distress

Review O2 delivery

Consider informing Team Leader

Total ADDS Score 4 – 5

Ward doctor to review patient

within 30 minutes

Request review, and note on the

back of this form

Notify Team Leader

Record observations at least once

every 30 minutes

If patient must leave ward area,

Nurse must accompany patient

Total ADDS Score 6 – 7

Registrar to review patient within

30 minutes

Request review, and note on the

back of this form

Registrar to ensure consultant is

Ward doctor to attend

If patient must leave ward area,

Intern and Nurse must accompany

patient

Total ADDS Score 8

Consider MET call

Registrar to review patient within

10 minutes

Request review, and note on the

back of this form

Registrar to ensure Consultant is

If patient must leave ward

area, Registrar and Nurse must

accompany patient

Date

Time

Respiratory

Rate

(breaths / min)

37 3736 36

31–35 31–35

21–30 21–30

9–20 9–20

5–8 5–8

4 4

O2 Flow Rate(L / min)

> 5 > 5

1–5 1–5< 1 < 1

O2 Saturation

(%)

93 9390–92 90–92

85–89 85–89 Circle the column showing the patient’s usual systolic BP

84 84 190s 180s 170s 160s 150s 140s 130s 120s 110s 100s 90s 80s

Blood

Pressure

(mmHg)

Write 200 Write 200 0 0 1 1 2 2 2 3 3 4 5 5

Sco

re c

urre

nt s

ysto

lic B

P u

sin

g c

ircle

d c

olu

mn

190s 190s 0 0 0 1 1 1 2 2 3 3 4 4

180s 180s 0 0 0 0 0 1 1 2 2 3 3 4

170s 170s 1 0 0 0 0 1 1 2 2 3 3 3

160s 160s 1 1 0 0 0 0 0 1 1 2 2 2

150s 150s 1 1 1 0 0 0 0 0 1 1 2 2

140s 140s 2 1 1 1 0 0 0 0 0 1 1 1

130s 130s 2 2 1 1 0 0 0 0 0 0 0 1

120s 120s 2 2 2 1 1 0 0 0 0 0 0 0

110s 110s 3 2 2 2 1 1 0 0 0 0 0 0

100s 100s 3 3 3 2 2 2 1 1 0 0 0 0

90s 90s 4 3 3 3 2 2 2 2 1 1 0 0

80s 80s 1 0

70s 70s

MET CallIf systolic BP 200,

write value in box

60s 60s

50s 50s

40s 40s

Heart Rate(beats / min)

Write 140 Write 140130s 130s

120s 120s

110s 110s

100s 100s

90s 90s

80s 80s

70s 70s

60s 60s

If heart rate 140,

write value in box

50s 50s

40s 40s

30s 30s

Temperature

(C)

38.6 38.638–38.5 38–38.5

36.1–37.9 36.1–37.9

35.1–36 35.1–36

34.1–35 34.1–35

34 34

4 Hour Urine

Output(mL)

800 800120–799 120–799

80–119 80–119

79 79

ConsciousnessIf necessary, wake

patient before scoring

Alert Alert

Voice Voice

Pain Pain

Unresp. Unresp.

Increased pain

TOTAL ADDS

Score 0

Score 1

Score 2

Score 3

4 4 4 4 Score 4

5 5 5 5 Score 5

MET call

If any observation is in a shaded area, add

up the Total ADDS Score and take action.

Adult Deterioration Detection

System (ADDS)

Medical Emergency

Team (MET) call if:

Any observation is in a purple area

Airway threat

Respiratory or cardiac arrest

New drop in O2 saturation < 90%

Sudden fall in level of consciousness

Seizure

You are seriously worried about the

criteria

Usual systolic BP: Signature:

URN:

Family name:

Given names:

M F

134

0

1

2

3

4

5

6

7

8

9

Grouped rows Separate rows No rows

Perc

en

tag

e of

err

ors

Individual vital sign score row placement

Participants made significantly

fewer errors using charts with no rows compared to when rows

were grouped or separate

Page 53: Human factors design and observation charts

Conclusions

Less is more:

integrated colour track-and-trigger systems may

benefit from the

exclusion of individual vital sign

score rows

Page 54: Human factors design and observation charts

Questions

Please email [email protected] for further details.