hurley sustainable urb
Post on 21-Oct-2014
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Groups make decisions that lead in a new direction.
Individuals change behavior.
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newsletter
email newsletter
charrette
workshop
hotline
radio spotopen house
appreciative inquiry
asset mapping
open space technology
asset mapping
town hall
press release
website
online social networking
citizen surveypublic hearing
stakeholder interview
focus group
deliberative dialogue
world café
study circlefuture search
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Image Credit: DPZ
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Arnstein’s Ladder of Citizen Participation
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Understand the Complexity of the Decision . . .
less complex more complex
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Type of Decision
Routine Controversial
Technical Decision Values-Based Decision
Known, accepted values
Values in conflict
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Stakeholder Characteristics
Known, easy to identify Unkown, hard to identify
Small number Large number
Homogenous Diverse
Equal power and resources
Unbalanced power and resources
Important stakeholders have power
Important stakeholders outside power structure
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Decision Phase / Implementation Issues
Decision already made
Decision needs to be made
Single entity can implement
Implementation requires multi-party collaboration
Implementation Stage
Goal Setting, Idea Generation, Selection of Alternatives
People generally agree the sponsor
has the right to act.
Legitimacy of sponsor action is in question.
Sponsor has legal authority to make
decision.
Sponsor needs others to take legal action.
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. . . to Choose the Right Type of Public Involvement
Understand the Complexity of the Decision . . .
less complex more complex
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Uni-Directional Communication
newsletter
website
recorded hotline
press release
Purpose: Inform, Educate Feedback Loops: Minimal or None
radio spot
public hearing?
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Bi-Directional Communication
workshop
public hearing?open house
Purpose: Generate Ideas, Solicit Feedback
charrette?
Feedback Loops: Some
citizen survey
live hotline
focus groupstakeholder interview
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Multi-Directional Communication
charrette? deliberative dialogue
social networkin
g
open space technology
future search
asset mapping
world café
Purpose: Develop Collaborative Action Feedback Loops: Many
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So what?
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Assessment Tool
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Decision Analysis for Sustainability
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Many Hands . . . The Only Way
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One Question . . .
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