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HURRICANE IRMA RESOURCE GUIDE Table of Contents

FLORIDA 2

GEORGIA 6

PUERTO RICO 8

PUERTO RICO (SPANISH) 10

SOUTH CAROLINA 13

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Irma Resource Guide- Florida

Additional Resources

The Florida State Emergency Response Team is making regular updates can be located here which also includes a link to the National Hurricane Center http://www.nhc.noaa.gov/ and the National Weather Service http://www.nws.noaa.gov/os/hurricane/index.shtml that is being updated and regulated throughout the day.

If you are in a life-threatening emergency due to Hurricane Irma, please call 9-1-1 and trained emergency rescue professionals will be able to assist you further.

Red Cross

Red Cross Disaster Relieve and Recovery Services is a great resource for finding an open shelter, reconnecting with family members and what to do post-emergency recovery. Please go to the link here or connect with your local chapters at:

American Red Cross on W Main St Social & Welfare Service 3310 W Main St, Tampa, FL · (813) 348-4820 American Red Cross on Missouri Ave Social & Welfare Service 5744 Missouri Ave, New Port Richey, FL · (727) 848-8354 American Red Cross on Edwinola Way Social & Welfare Service 14235 Edwinola Way, Dade City, FL · (352) 523-1801 American Red Cross on Cedar St Social & Welfare Service 1700 Cedar St, Rockledge, FL · (321) 636-1585 American Red Cross on NE Hernando Ave Social Service 310 NE Hernando Ave, Lake City, FL · (386) 752-0650 American Red Cross on 59th St W Social & Welfare Service 2905 59th St W, Bradenton, FL · (941) 792-8686

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American Red Cross on Cantu Ct Social & Welfare Service 2001 Cantu Ct, Sarasota, FL · (941) 379-9300 American Red Cross on Northbrooke Plaza Dr Social & Welfare Service 2610 Northbrooke Plaza Dr, Naples, FL · (239) 596-6868 American Red Cross on W State Road 434 Social & Welfare Service 705 W State Road 434, Longwood, FL · (407) 332-8200 American Red Cross on NW 6th St Social & Welfare Service 1425 NW 6th St, Gainesville, FL · (352) 376-4669 Red Cross health and mental health volunteers travel to disaster sites to help people cope. Health workers can provide first aid treatment for injuries, monitor the well-being of people staying in Red Cross shelters, and replace prescription medications or eyeglasses. Other workers specialize in providing emotional support and helping people to cope after a disaster.

You can contact the Mental Health Line by texting the word TALKWITHUS to 66746.

Crisis Lines

Bartow Peace River Center 1-877-822-5205 Cocoa Crisis Center of Brevard County 321-632-6688 Daytona Beach ACT- A Human Services Corp 1-800-539-4228 De Funiak Springs C.O.P.E Center Hotline 855-892-4357 or 1-800-955-8770 Fort Lauderdale First Call for Help 954-537-0211 Fort Meyers Ruth Cooper Center 239-275-4242 Gainesville Alachua County Community Support Services 325-264-6789 Jacksonville United Way 221 904-632-0600 or 1-800-346-6185 Key West Helpline, Inc. 305-269-4357 Lantana Center for Information & Crisis Services 561-383-1111 Largo 2-1-1 Tampa Bay Cares 727-562-7542 or 727-562-1534 Lecanto The Centers 352-726-7155 Maitland Central Florida Helpline 407-740-7477 Miami

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Switchboard of Miami 305-358-4357 Ocala 24 Hour Crisis Line 352-629-9595 Orlando LifeLine of Central Florida 407-425-2624 Pensacola Pensacola Help Line 850-438-1617 Pinellas Park Personal Enrichment Services 727-791-3131 St. Petersburg Pinellas Cares Family Resources 727-344-5555 Tallahassee 2-1-1 Big Bend 850-224-6333 Tampa 2-1-1- & Hotline Services 813-234-1234 Tampa Helpline 813-251-4000 Tavares The Connection Helpline 352-483-2800 Vero Beach St. Lucie Crisis Line 772-562-2000 Veterans Crisis Line 1-800-273-8255 Mental and Behavioral Health Assistance can also be found here for tips on learning and coping with stress, helping children cope, health professionals all surrounding hurricane preparedness: https://www.phe.gov/emergency/naturaldisasters/Pages/hurricane.aspx or by calling 800-232-4636.

FEMA

Disaster Assistance Hotline: 1-866-526-8300 and choose option 3 To apply for FEMA assistance, go online to https://www.disasterassistance.gov/ or call (800) 621-3362/TTY (800) 462-7585 during standard hours of operation (7 a.m. to 11 p.m.) Eastern Time 7 days a week

Documents you may need:

Social Security Number

Address of the location where the damage occurred (pre-disaster address)

Current mailing address

Current telephone numbers

Insurance information

Total household annual income

Routing and account number for your checking or saving account (this allows FEMA to directly transfer disaster assistance funds into your account.

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Local Food Banks

Please see the Feeding Florida Food Bank link https://www.feedingflorida.org/florida-food-banks/directory or call 855-352-3663 to find a local food bank in your area.

Shelters

There is a link to a list of shelters that are open at the time for Hurricane Irma and will be

updated throughout the duration of the storm, call your nearest Red Cross Chapter or go to

http://www.redcross.org/get-help/disaster-relief-and-recovery-services/find-an-open-shelter

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Irma Resource Guide- Georgia

Additional Resources

The Georgia Emergency Management & Homeland Security Agent is making regular updates can be located here which also includes a link to the National Hurricane Center http://www.nhc.noaa.gov/ and the National Weather Service http://www.nws.noaa.gov/os/hurricane/index.shtml that is being updated and regulated throughout the day.

If you are in a life-threatening emergency due to Hurricane Irma, please call 9-1-1 and trained emergency rescue professionals will be able to assist you further.

Red Cross

Red Cross Disaster Relieve and Recovery Services is a great resource for finding an open shelter, reconnecting with family members and what to do post-emergency recovery. Please go to the link here or connect with your local chapters at:

Metropolitan Atlanta 1955 Monroe Drive, Atlanta, GA (404) 876-3302 Augusta Area 1322 Ellis Street, Augusta, GA (706) 724-8481 Central Midwest Georgia 770 Greison Trail, Suite G, Newnan, GA 30265 (706) 253-2056 900 Dallis Street, Suite C, La Grange, GA (706) 884-5818 Northeast Georgia 490 Pulaski Street, Athens, GA 30606 (706) 353-1645 675 White Sulphur Road #230, Gainesville, GA (770) 532-8453 133 Samaritan Drive #616, Cumming GA (678) 947-9900 Northwest Georgia 112 John Maddox Dr. NW, Rome, GA (844) 536-6226 309 Court Street, Calhoun, GA 30701 South Georgia 509 N. Patterson Street, Valdosta, GA (229) 242-7404 Southeast & Coastal Georgia 41 Park of Commerce Way, Building #200, Savannah, GA (912) 651-5300 Southwest Georgia 1509 Crawford Street, Americus, GA (229) 436-4845 West Central Georgia 6501 Veterans Parkway, Suite 3B, Columbus, GA (706) 323-5614 2311 Highway 441 South, Dublin, GA 31021 (478) 275-1754 Red Cross health and mental health volunteers travel to disaster sites to help people cope. Health workers can provide first aid treatment for injuries, monitor the well-being of people staying in Red Cross shelters, and replace prescription medications or eyeglasses. Other workers specialize in providing emotional support and helping people to cope after a disaster.

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Crisis Lines

Turning Point Center 1-800-342-1075 Georgia Crisis and Access Line 1-800-715-4225 Veterans Crisis Line 1-800-273-8255 Aime Crisis Intervention 404-941-9350 Fulton County Crisis Intervention 404-730-1608 Well Spring Living 404-767-6603 NAMI Georgia 770-408-0625

Mental and Behavioral Health Assistance can also be found here for tips on learning and coping with stress, helping children cope, health professionals all surrounding hurricane preparedness: https://www.phe.gov/emergency/naturaldisasters/Pages/hurricane.aspx or by calling 800-232-4636.

FEMA Disaster Assistance Hotline: 1-866-526-8300 and choose option 3 To apply for FEMA assistance, go online to https://www.disasterassistance.gov/ or call (800) 621-3362/TTY (800) 462-7585 during standard hours of operation (7 a.m. to 11 p.m.) Eastern Time 7 days a week Documents you may need: Social Security Number Address of the location where the damage occurred (pre-disaster address) Current mailing address Current telephone numbers Insurance information Total household annual income Routing and account number for your checking or saving account (this allows FEMA to directly transfer disaster assistance funds into your account.

Local Food Banks

For a complete list of food banks in your area, please go to http://www.foodbanks.net/state/ga.html and enter in the area in which you are located.

Shelters

There is a link to a list of shelters that are open at the time for Hurricane Irma and will be

updated throughout the duration of the storm http://www.redcross.org/get-help/disaster-relief-

and-recovery-services/find-an-open-shelter

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Irma Resource Guide- Puerto Rico We have compiled this guide to the resources available to you during and after the storm. Since

the path of Hurricane Irma can rapidly change, please stay up to date on its progress. Your

State Emergency Response Team is making regular updates, which can be located here, and

additional information is being updated throughout the day by the National Hurricane

Center http://www.nhc.noaa.gov/ and the National Weather Service at

http://www.nws.noaa.gov/os/hurricane/index.shtml.

Local services will be strained during, and after, the hurricane hits your area, so planning ahead

to avoid problems if possible is your best approach. If you do find yourself in a life-threatening

emergency due to Hurricane Irma, please call 9-1-1 and trained emergency rescue

professionals will be able to assist you further.

Additional Resources CBS Puerto Rico updates can be located here which also includes a link to the National Hurricane Center http://www.nhc.noaa.gov/ and the National Weather Service http://www.nws.noaa.gov/os/hurricane/index.shtml that is being updated and regulated throughout the day. If you are in a life-threatening emergency due to Hurricane Irma, please call 9-1-1 and trained emergency rescue professionals will be able to assist you further. Headquarters of the Police of Puerto Rico 787-343-2020 or 787-793-1234 Firefighters of Puerto Rico 787-343-2330 Red Cross Red Cross Disaster Relieve and Recovery Services is a great resource for finding an open shelter, reconnecting with family members and what to do post-emergency recovery. Please go to the link here or connect with your local chapters at: Puerto Rico Chapter Medical Center Grounds - Red Cross Build San Juan, PR, 00935 Phone: 787-758-8150/ 787-729-9400/ 787-729-9401/ 787-729-9402/ 787-729-9403/ 787-729-9404/ 787-729-9405 Red Cross health and mental health volunteers travel to disaster sites to help people cope. Health workers can provide first aid treatment for injuries, monitor the well-being of people staying in Red Cross shelters, and replace prescription medications or eyeglasses. Other workers specialize in providing emotional support and helping people to cope after a disaster. You can contact the Mental Health Line by texting the word TALKWITHUS to 66746.

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Crisis Lines Counseling Line 787-303-2773 Direct Connection to DACO 866-520-DACO or 866-520-3226 Emergency and Disaster Management 787-724-0100 Veterans Crisis Line 1-800-273-8255 Mental and Behavioral Health Assistance can also be found here for tips on learning and coping with stress, helping children cope, health professionals all surrounding hurricane preparedness: https://www.phe.gov/emergency/naturaldisasters/Pages/hurricane.aspx or by calling 800-232-4636. FEMA Disaster Assistance Hotline: 1-866-526-8300 and choose option 3 To apply for FEMA assistance, go online to https://www.disasterassistance.gov/ or call (800) 621-3362/TTY (800) 462-7585 during standard hours of operation (7 a.m. to 11 p.m.) Eastern Time 7 days a week Documents you may need: Social Security Number Address of the location where the damage occurred (pre-disaster address) Current mailing address Current telephone numbers Insurance information Total household annual income Routing and account number for your checking or saving account (this allows FEMA to directly transfer disaster assistance funds into your account. Local Food/Clothing/Blood Banks The U.S. Department of Housing and Urban Development has a site with resources available here or see below for a list of food banks and clothing resources available. Food Bank of Puerto Rico 787-740-3663 Bill's Kitchen 787-723-3065 Centro de Ayuda Social 787-781-3695 Fondita de Jesús 787-724-4051 Ministerio Ayuda al Necesitado, 787-737-0271 Clothing Centro de Ayuda Social 787-781-3695 Fondita de Jesús 787-724-4051 Local Blood Banks San Juan Blood Bank 787-759-7979 Medical Center Blood Bank 787-758-8150 Arecibo Blood Bank 787-878-8304 Western Regional Blood Bank 787-832-3112 Southern Regional Blood Bank 787-843-0101

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Shelters For shelters in your area, please click on the link here to find an open shelter near you or call your Red Cross Chapter at 787-758-8150 for additional assistance.

Guía de recursos para el huracán Irma - Puerto Rico

Recursos adicionales Las actualizaciones de CBS Puerto Rico se encuentran aquí, donde también se incluye un enlace al Centro Nacional de Huracanes http://www.nhc.noaa.gov/ y al Servicio Nacional de Meteorología http://www.nws.noaa.gov/os/hurricane/index.shtml que se está actualizando y regulando durante el transcurso del día. Si se encuentra en una situación de emergencia que pone en peligro su vida debido al huracán Irma, llame al 9-1-1 y profesionales de rescates de emergencia capacitados podrán brindarle asistencia adicional. Cuartel general de la Policía de Puerto Rico 787-343-2020 o 787-793-1234 Cuerpo de Bomberos de Puerto Rico 787-343-2330 Cruz Roja Los servicios de Ayuda y Recuperación de la Cruz Roja son un gran recurso para encontrar un refugio abierto, reconectar con familiares y obtener información sobre cómo recuperarse después de la emergencia. Visite el enlace aquí o contáctese con sus capítulos locales en: Capítulo de Puerto Rico Centro Médico - Edificio de la Cruz Roja San Juan, PR, 00935 Teléfono: 787-758-8150/ 787-729-9400/ 787-729-9401/ 787-729-9402/ 787-729-9403/ 787-729-9404/ 787-729-9405 Los voluntarios de salud física y salud mental de la Cruz Roja viajan a los lugares del desastre para ayudar a las personas a sobrellevar su situación. Los trabajadores de salud pueden proveer tratamiento de primeros auxilios para heridas, monitorear el bienestar de personas alojadas en los refugios de la Cruz Roja, y sustituir medicamentos o espejuelos recetados. Otros trabajadores se especializan en proveer apoyo emocional y ayudar a las personas a sobrellevar su situación después del desastre. Puede contactarse con la Línea de Salud Mental enviando un mensaje de texto con la palabra TALKWITHUS al 66746. Líneas de crisis Línea de asesoramiento 787-303-2773 Línea directa a DACO 866-520-DACO o 866-520-3226 Manejo de emergencias y desastres 787-724-0100

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Línea de crisis para veteranos 1-800-273-8255 Además puede encontrar Asistencia de salud mental y salud del comportamiento aquí y obtener información relacionada con huracanes como sugerencias sobre cómo aprender a sobrellevar el estrés, ayuda para que los niños sobrelleven la situación, e información sobre profesionales de la salud: https://www.phe.gov/emergency/naturaldisasters/Pages/hurricane.aspx o llame al 800-232-4636. FEMA Línea directa de asistencia para desastres: 1-866-526-8300, opción 3 Para solicitar asistencia de FEMA, visite la página de Internet https://www.disasterassistance.gov o llame al (800) 621-3362/TTY (800) 462-7585 durante las horas habituales de operación (de 7 a.m. a 11 p.m., hora del este), los 7 días de la semana. Documentos que puede necesitar: Número de Seguro Social Dirección del lugar donde se produjo el daño (dirección previa al desastre) Dirección postal actual Números de teléfono actuales Información de seguros Ingreso anual total del hogar Número de ruta y número de cuenta de su cuenta de cheques o de ahorros (esto permite que FEMA transfiera directamente los fondos de asistencia para desastres en su cuenta). Alimentos/Ropa/Bancos de sangre locales El Departamento de Vivienda y Desarrollo Urbano de los Estados Unidos tiene una página de Internet con recursos disponibles aquí. A continuación se encuentra también una lista de bancos de comida y recursos de ropa disponibles. Banco de alimentos de Puerto Rico 787-740-3663 Bill’s Kitchen 787-723-3065 Centro de Ayuda Social 787-781-3695 Fondita de Jesús 787-724-4051 Ministerio Ayuda al Necesitado 787-737-0271 Ropa Centro de Ayuda Social 787-781-3695 Fondita de Jesús 787-724-4051 Bancos de sangre locales Banco de sangre de San Juan 787-759-7979 Banco de sangre del Centro Médico 787-758-8150 Banco de sangre local de Arecibo 787-878-8304 Banco de sangre de la región oeste 787-832-3112 Banco de sangre de la región sur 787-843-0101

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Refugios Para encontrar refugios en su zona, haga clic aquí en el enlace para encontrar un refugio abierto cerca de usted o llame al capítulo de la Cruz Roja al 787-758-8150 para obtener asistencia adicional.

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Irma Resource Guide- South Carolina

Additional Resources

The South Carolina Emergency Management Division is making regular updates can be located here which also includes a link to the National Hurricane Center http://www.nhc.noaa.gov/ and the National Weather Service http://www.nws.noaa.gov/os/hurricane/index.shtml that is being updated and regulated throughout the day.

If you are in a life-threatening emergency due to Hurricane Irma, please call 9-1-1 and trained emergency rescue professionals will be able to assist you further.

Red Cross

Red Cross Disaster Relieve and Recovery Services is a great resource for finding an open shelter, reconnecting with family members and what to do post-emergency recovery. Please go to the link here or connect with your local chapters at:

Lowcountry SC 2424 –A City Hall Lane, North Charleston, SC 843-764-2323 21 Brendan Lane, Bluffton, SC 843-757-7437 104 Screven Street, Georgetown, SC 843-546-5422 Central SC 2751 Bull Street, Columbia, SC 803-540-1200 1314 Pine Log Road, Aiken, SC 803-641-4152 (no address) Fort Jackson 803-751-6516 200 Miller Road, Sumter, SC 803-775-2363 Northern SC 200 Piedmont Boulevard, Rock Hill, SC 803-329-6575 Eastern SC 3531 Pampas Drive, Myrtle Beach, SC 843-477-0020 1601-A West Lucas Street, Florence, SC 843-662-8121 Upstate SC 940 Grove Road, Greenville, SC 864-271-8222 907 N. Main Street, Suite #14, Anderson, SC 864-225-8666

Red Cross health and mental health volunteers travel to disaster sites to help people cope. Health workers can provide first aid treatment for injuries, monitor the well-being of people staying in Red Cross shelters, and replace prescription medications or eyeglasses. Other workers specialize in providing emotional support and helping people to cope after a disaster.

Crisis Lines

Aiken County Help Line 803-648-9900 Anderson Crisis Ministries 864-226-0297 or 864-868-4878 Columbia Crisis Intervention 803-790-4357 or 877-892-9211 Gaffney Crisis Help Line 864-487-4357

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Greenville Crisis Line 864-271-8888 Spartanburg Crisis Line 864-582-1100 North Charleston Crisis Hotline 843-774-4357 or 800-922-2283 Veterans Crisis Line 1-800-273-8255

Mental and Behavioral Health Assistance can also be found here for tips on learning and coping with stress, helping children cope, health professionals all surrounding hurricane preparedness: https://www.phe.gov/emergency/naturaldisasters/Pages/hurricane.aspx or by calling 800-232-4636.

FEMA

Disaster Assistance Hotline: 1-866-526-8300 and choose option 3

To apply for FEMA assistance, go online to https://www.disasterassistance.gov/ or call (800) 621-3362/TTY (800) 462-7585 during standard hours of operation (7 a.m. to 11 p.m.) Eastern Time 7 days a week

Documents you may need:

Social Security Number

Address of the location where the damage occurred (pre-disaster address)

Current mailing address

Current telephone numbers

Insurance information

Total household annual income

Routing and account number for your checking or saving account (this allows FEMA to directly transfer disaster assistance funds into your account.

Local Food Banks

To find a food bank near you, go to http://www.feedingamerica.org/find-your-local-foodbank/ or call:

Low County Food Bank 843-747-8146 Harvest Hope Food Bank 803-254-4432

Shelters

There is a link to a list of shelters that are open at the time for Hurricane Irma and will be

updated throughout the duration of the storm, call your nearest Red Cross Chapter or go to

http://www.redcross.org/get-help/disaster-relief-and-recovery-services/find-an-open-shelter