Hurricane Response, Preparedness, and Lessons Learned

High Island

Platforms

Magnolia Platform

Green Canyon

Platforms

Alliance Refinery

Lake Charles Refinery

Excel Paralubes

Lake Charles Coke Terminal

Lake Charles Pipeline Co.

Clifton Ridge Marine Terminal

Pecan Grove Marine Terminal

Gulf Coast Lubes PlantSep

24

200

5

2:00

AM

Corporate

CMST Manager

See Specific CMST BU Org Chart

Deputy CMST Manager

See Specific CMST BU Org Chart

Safety Function Lead

Information Function Lead

Legal Function Lead

Human Resource Function Lead

See Specific CMST BU Org Chart

Security Function Lead

Government Affairs Function

Lead

Planning Lead Business Interruption Lead

See Specific CMST BU Org Chart

Logistics Lead Finance Function LeadOperations Lead

See Specific CMST BU Org Chart

Situation Unit Resource Unit

Communications Unit

Additional support personnel and services are provided through

the IS FSP

Documentation Unit

Environmental Function Lead

Medical Function Lead

Procurement Function Lead

Risk Management/Corp.

Insurance Function Lead

Aviation Function Lead

DE&O Function Lead

Crisis Advisor

Corporate HSE Chief of Staff

Corporate HSE

Claims Function Lead

Call Center Coordinators

Information Systems Function

Lead

Travel Function Lead

Crisis Management Support Team

Staff Chart Updated 07/07/2005 (rev. 22)

Support Resources

Positions staffed by the affected business

Positions staffed by the CMST (Core CMST)

Positions staffed by Functional Support Plan Resources

Lessons Learned

• Opportunities for improvement broken down and summarized in 4 categories– Process Improvement – Information

Management and Direction– Organization – Design and Integration– Infrastructure – Facilities and Technology– Training and Skills - Functional Capability

Lessons Learned

• Process Improvements– Use phased ramp-up of crisis management

team based on situation– Develop and follow robust documentation

process– Develop and use an action item tracking

process– Assure situation briefing are given to all

involved people– Stay in process

Lessons Learned

• Organization– Integrate all levels of response into a single

organization (One Plan)– Train personnel on different roles and

responsibilities– Drill the emergency response organization

Lessons Learned

• Infrastructure– Identify remote operations centers in

advance of event– Improve availability of emergency response

plans in EOC– Develop and communicate response

objectives to entire team quickly– Utilize networked software to provide equal

access to all information by all team members

– Develop and implement de-mob checklists for emergency response teams

Lessons Learned

• Training and Skills– Provide training on software used to capture

and manage information– Train business units on setting objectives

and directing the team– Keep training content current and provide in

a timely manner.

Upstream

Upstream Actions

• Hurricane Preparation and Evacuation procedures updated based on hurricane experience

• Performance study conducted on Gulf of Mexico Magnolia Platform

• Equipment modification completed on Magnolia Platform

• Each new Louisiana inland water platform design is now evaluated from a risk/benefit basis to build at a height equal to the 100 year flood level

Magnolia Platform

• The Magnolia field was discovered in 1999 (1st production 2004) and is located 165 miles south of the Louisiana coastline in Garden Banks blocks 783 and 784. Magnolia is located in almost 4,700 feet of water.

• Magnolia had no major equipment failures – and that was in spite of Hurricane Rita’s eye wall passing within 25 miles of the facility.

Equipment Changes on Magnolia Platform

• Gulf of Mexico platforms have installed storm latches to all doors to prevent doors being blown open resulting in water/wind damage to the interior.

• Also installed wind diffusers for the Auxiliary Generators to prevent overheating & shutdowns caused by hurricane force winds.

Magnolia Platform Performance Study

• Study conducted by an external engineering group (Houston Offshore Engineering)

• Study assumed Magnolia Platform exposed to a direct hit by a “Rita” type hurricane

• Conclusion of the study was that even though environmental conditions were significantly higher than design criteria

• Platform would withstand storm without loss of integrity– No over tensions of tendons– No periods of tendons going slack

• Highest wave crest would be one foot below bottom of deck

Downstream

ConocoPhillips Alliance RefineryHurricane Katrina

ConocoPhillips Alliance RefineryHurricane Katrina

ConocoPhillips Lake Charles RefineryHurricane Rita

ConocoPhillips Lake Charles RefineryHurricane Rita

Downstream Actions

• Conduct annual hurricane plan drills before season commences

• Conduct audits during season to verify level of preparedness

• Setup dedicated employee storm communication hotline• Load hurricane plans in Incident Action Plan software

(same as used by IMAT)• Identify, dedicate on site response equipment for use at

any of the Gulf Coast facilities• Remove critical electric motors prior to storm

Gulf Coast Recovery Equipment Plan

• Gulf Coast recovery equipment identified at the end of 1st quarter

• Identified recovery equipment is procured in 2nd quarter • Equipment will be housed and maintained at Sweeny

Refinery• Transportation is charged with moving equipment

• Permits to allow transport of equipment will be filed prior to storm

• Proper equipment to unload portable equipment at site will be identified

• One hurricane plan coordinator will be designated for Gulf Coast region

Refinery Specific Actions

• Lake Charles Refinery• Upgrade overhead electrical system in tank farm

area (5 year plan)• Evaluating options to reduce water intrusion in

selected sub stations.

• Sweeny Refinery• Manage hurricane response equipment for the

Gulf Coast area• Pursuing agreements with local maintenance

contractor to provide housing repair assistance

Refinery Specific Actions

• Alliance Refinery• Operations Control and Maintenance Field Office

buildings upgraded to withstand 200 MPH winds• Mississippi River levee evaluated

– Corp of Engineers allow a levee height of 16 feet and will not permit any height increases

– Height of levee at 2 points of washout during Katrina were 14 feet in height due to pipe way crossing

– Discussions underway with the Corp to allow increase in height to 16 feet

• Project approved to increase water pump off capability

• All future motor control centers and instrument buildings will be elevated to protect from rising water

• Instrument upgrade project is open architecture which allows easy replacement in the event of damage

• Decision and Risk Analysis currently underway to develop best protection scenario for the refinery