hybris presents OmniCommerce™

The Future of Commerce … Today.

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YOUR CUSTOMERS – BUSINESS AND CONSUMER – ARE

> fi ckle, demanding, social, mobile > multi-ethnic, global > always connected

YOUR CONSUMERS CHOOSE

> brand over channel > experience over brand

YOUR BUSINESS CUSTOMERS FACE INCREASED PRESSURE

> from traditional and non-traditional competitors – globally > for innovation and better margins

HYBRIS OMNICOMMERCE IS THE FUTURE OF COMMERCE. TODAY.

Only hybris delivers MANUFACTURERS and DISTRIBUTORS the business functions they need with the world-class customer experience they expect.

Only hybris delivers RETAILERS and eTAILERS the commerce functionality rated “leader” by both major analyst fi rms with the best agility for limitless innovation.

Only hybris delivers TELCOS a commerce platform specifi cally designed to help sell more phones, plans, and cloud services both on the web and in the store.

Only hybris delivers PUBLISHERS of books, magazines, software, games, and online services a top-rated selling platform with features specifi cally for their needs.

> Beyond multi-, beyond cross-The future of commerce is digital and physical converging seamlessly

> Brands are more than productsThe future of commerce is differentiated by service

> From importer to retailer to consumerFrom manufacturer to distributor to business – The future of commerce is lifecycle commerce

> Optimized for where the customeris standing The future of commerce is localized

> Without regard to bordersThe future of commerce is global

> When customers own the brandThe future of commerce is social

> Any device, anywhere, always on The future of commerce is everywhere

YOU want a single view of THEM. THEY want a single view of YOU.You think of it as multi-channel. They think of it as

ONE EXPERIENCE

Selling VehiclesPhysical Digital

OneExperience

ChannelCentric

Comm

erce Differentiation

Omni-Commerce

Multi/Cross-Channel

Traditional

OmniCommerceTM Maturity Model

- Store/branch- Catalog/Flyer- Sales Reps

- Website- Mobile- Kiosk

- BOPIS- Endless aisle- Customer linkage

- Service- Lifecycle- Localized- Global- Social

Evolving

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POSStore / counter

Sales associate

Marketing / merchandiser

Customer

Suppliers

Call center

Mobile

Television

Online store

Gaming

CRM

Merch planning

Various ERP

BIG DATA

Unstructured

Social

CSR

Warehouse

Content delivery

Customer Data

Order, etc.

Product

Choice of deployment model → Traditional license on-premise→ hybris Managed Services→ hybris OnDemand, pay as you grow

Built-in order management→ Buy online, pickup in store→ Cross-location inventory visibility→ Multi-tender payment types

Built-in Master Data Management / PIM→ Engineered for speed of the internet→ Cross-channel, unstructured data→ Rated “hot product” by Ventana Research

Architected to be future proof→ Big data support→ Inherently global→ Flexible, extensible, scalable

hybris OmniCommerce™ delivers state-of-the-art MASTER DATA MANAGEMENT and unifi ed MULTI-CHANNEL COMMERCE processes that drive the future of commerce

Natively multi-multi→ Multi-channel across any touchpoint or device→ Multi-site maximizes branding fl exibility→ Multi-language, multi-currency for global

commerce

State-of-the-art user experience→ Built-in web content management→ Integrated with Adobe Experience Manager→ Integrated with Bazaarvoice

Unique features for telcos & publishers→ Subscription catalog and capture→ Dynamic bundling & eligibility→ Guided selling eases complex decisions

Comprehensive commerce functionality→ Rated “leader” by Gartner→ Rated “leader” by Forrester→ Among top 2 or 3 platforms in the world

Comprehensive B2B selling functionality→ Multiple & custom catalogs and price lists→ Cost center accounting, permissions, quotes→ Complex processes: standing orders, POs, etc.

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HYBRIS IS THE LAST COMMERCE PLATFORM YOU WILL EVER NEED

THE ONLY COMMERCE SUITE BUILT ON A SINGLE STACK

> Better functionality > Lower development costs > Consistent user experience > Better performance & effi ciency (fewer servers)

> Easier maintenance & upgrades

OPTIMUM USE OF OPEN STANDARDS

> Much wider availability of resources > Much lower TCO

FRESH, MODERN, SOA IMPLEMENTATION

> Leveraging 15 years’ commerce experience

A MODERN, COMPONENTIZED SERVICE-ORIENTED ARCHITECTURE

> Enables much faster implementation > Adapts more easily to differentiating processes, enabling innovation and competitive advantage

> Prevents zombies – version upgrades are easier, faster, much lower cost.

> Supports rapid evolution – even major enhancements don’t require re-platforming

> Enables snap-in of alternative compo-nents – e.g. Endeca for search, Adobe for WCMS

PROVEN TO SCALE FOR THE WORLD’S BIGGEST SITES

> >10 million products > >10,000 page views / second

hybris was founded in 1997 with a simple mission: to create superbly engineered commerce solutions. We have grown to over 400 customers, over 200 partners and operations in 15 countries. We are now by far the fastest-growing major commerce platform company – our compound annual growth rate since 2009 is 83%.

More importantly, as demonstrated by our employee-survey heat map, we have main-tained a culture that is unique among enterprise software leaders – enthusiastic, open-minded, ambitious, committed, responsible, creative, fun, friendly, fl exible and passionate. Most of all, we’re innovative. And our culture and policies are always focused on you – the customer.

hybris is built on open standards

Traditional commerce solutions

> Limited extensibility > Limited fl exibility > Vendor dependency

The hybris advantage > Modular > Service-oriented

architecture > Built for extensibility

and fl exibility > Shorter time to market > Based on standard

technologies

Green fi eld development > High cost > High risk > Long time to market

hybris helps businesses on every continent sell more goods, services and digital content through every touchpoint, channel and device. hybris delivers “OmniCommerce™”: state-of-the-art master data management and unifi ed commerce processes that give a business a single view of its customers, products and orders, and its customers a single view of the business. hybris’ OmniCommerce software is built on a single platform, based on open standards, that is agile to support limitless innovation, effi cient to drive the best TCO, and scalable and extensible to be the last commerce platform companies will ever need. Both principal industry analyst fi rms rank hybris as a “leader” and list its commerce platform among the top two or three in the market.

The same software is available on-premise, on-demand and managed hosted, giving merchants of all sizes maximum fl exibility. Over 400 companies have chosen hybris, including global B2B brands W.W.Grainger, Thomson Reuters, 3M, Houghton-Miffl in Harcourt and Thermo Fisher Scientifi c as well as consumer brands Waterstones, Starbucks, Bridgestone, P&G, Toys R Us, Levi’s, Nikon, Galeries Lafayette, Nespresso and Lufthansa. hybris has operations in 15 countries around the globe. hybris is the future of commerce™.

For more information visit www.hybris.com or contact sales@hybris.com.

hybris sales locations around the globe