hyland software state of the union – databank kansas city ugm
TRANSCRIPT
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Hyland Software State of the Union – DataBank Kansas City UGM
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Be a greatcompany
for all of ourstakeholders
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Hyland Software’s corporate strategy is to focus on our customers first, and always.
Corporate Strategy at Hyland SoftwareStrategically Focused on Our Customers
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Our GOAL is be the dominant
independent company in the ECM
market with the best portfolio of
products, solutions, and services.
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Exclusively focused on Enterprise Content Management
20 years experience
A recognized leadero Market shareo Product innovationo Customer service
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One of the world’s best-selling ECM software applications
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OnBase Solution Framework
Capture Process Access Integrate Measure Store
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What’s New at Hyland Software?
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Key Personnel Changes
Bill Priemer – new CEO
Ed McQuiston – new VP of Global Sales
Bill Kavanaugh – new Director of US Channel
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11,400 Customers in 65 Countries
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Leaderin the Gartner Magic Quadrant
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1,600 Employees
London, UK
São Paulo, Brazil
Tokyo, JapanAndover, MA
Irvine, CALincoln, NE
Charlotte, NC
HQ: Westlake, Ohio
Tampa, FL
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A National Top Workplace
At #18, Hyland was the highest ranked among all tech companies.
The largest ever survey of US companies: polled over one million employees from 872 large firms.
Scores based on factors including leadership, corporate values, training and employee benefits.
www.topworkplaces.com
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About Hyland Software
$238M2012 annual revenue
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About Hyland Software
DataBank
Platinum PartnerDiamond Support
Partner
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GrowthStrategies
Focus on Industry Solutions
Continuously Innovate
Extend our Global Reach
Expand our Partner Ecosystem
Acquire Complementary Companies
Deliver Exceptional Customer Care
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Focus on
INDUSTRY SOLUTIONS
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4,300 customers
1,200 customers
500 customers
1,200 customers
3000 customers
400 customers
BanksCredit UnionsInvestments
StateCountyLocal
UniversitiesCommunity
Colleges
HospitalsHome HealthOutpatient & Ambulatory
ManufacturersDistributors
RetailersLogistics
P&CLife
Health
ReportsCheck Imaging
Signature CardsLoan
Processing
Social ServicesFinance &
AdministrationCourts & Justice
Public Works
AdmissionsEnrollmentTranscripts
Financial AidDevelopment
AdministrativeClinicalEMR
IntegrationHIM
Patient Financials
ERP IntegrationPayables
ReceivablesContracts
HR
New BusinessUnderwriting
ClaimsCorrespondence
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Continuously
INNOVATE
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Investment in Research and Development(As a percentage of annual revenue)
15%
Hyland Software
11.5%Industry Average
30% more than theindustry average*
*Based on the FY2011 annual reports for EMC, IBM, OpenText, Microsoft and Oracle
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6,000CUSTOMER DRIVEN ENHANCEMENTS
SINCE 2009
Customer-Driven Development at Hyland SoftwareFunctionality You Can Use
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100% of R&D committed to OnBase
No outsourced development
One product tester for every developer
Research and Development at Hyland SoftwareKeeping Your Solution Viable
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COMING SOON…..
OnBase 13
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Current Product Priorities
Enterprise Requirements
Usability
Mobility
Advanced Capture
Case Management
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OnBase offers the broadest range of deployment and licensing options
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• Cleveland, OH
• Atlanta, GA
• Andover, MA
• Ashburn, VA
• London
• Amsterdam
• Sydney
• Tokyo, Japan
OnBase Online: 8 Data Centers in 4 Continents
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Extend our
GLOBALReach
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Why Go Global?
Global leadership aspirations
>50% of the market
Global Customers
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Expand our
PARTNEREcosystem
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2009, 2010, & 2011 Best Channel Vendor &Best Channel Product
by Business Solutions magazine
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ACQUIRE Companies with complementary technologies and expertise
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Recent Acquisitions
SIRE Technologies
Enterprise Consulting Partners
AnyDoc
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Deliver exceptional
Customer Care
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Customer-driven software enhancements
Technical Support
Training
OnBase Community
Net Promoter Score
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Community of OnBase Professionals at Hyland Software
Empowering a Community, One User at a Time
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Community of OnBase Professionals at Hyland Software
Empowering a Community, One User at a Time
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OTTC 2013September 15-20, Las Vegas, Nevada
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98%OF ONBASE CUSTOMERS RENEW MAINTENANCE
EACH YEAR
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“Hyland's corporate commitment to its customers as well as its employees, make it one of the top
companies in the industry, as well as the country.”
“I am really amazed at how quick OnBase is to expand it's services into other needed areas within our
industry.”
“You have no idea how much the decision helped our company to automate our processes. Worth every
penny.”
“Your software is the only one that has met all of my expectations and more.”
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Questions?