i 16 patent # 7,627,110 it’s not an app for wireless phones
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i 16 Patent # 7,627,110 It’s not an App for wireless phones It’s an Intelligent Keypad for any phone device Makes the Keypad multi-functional, 2-way and easier to use, 69 years after its invention 2 billion keypads in U.S., 6-8 billion worldwide. Turn Speakers On - PowerPoint PPT PresentationTRANSCRIPT
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i16 Patent #7,627,110
It’s not an App for wireless phones
It’s an Intelligent Keypad for any phone device
Makes the Keypad multi-functional, 2-way and easier to use, 69 years after its invention
2 billion keypads in U.S., 6-8 billion worldwide
Centralia Systems Inc. 3905 Inverness Ln Plano, TX 75075John Mow - Inventor 972-967-5181 [email protected]
Turn Speakers OnPress any key to start – thank you
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The Intelligent Keypad
Centralia Systems Inc.Unleashing the intelligence of the
telephoneEvery Phone... Every Softphone…Every Keypad… Every IVR… Every Call Center… Every Answering Machine
On land, in the air and in the cloud…
25% of Keypad not used
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The Telephone Keypad (invented in 1941) only emits dual tones- one of the most widespread sounds of contemporary planet earth
There are actually 16 tones in the specification 0-9, *, #, A,B,C,D But, all Telephones only use 12 of them – 9 for the alphabet However, all Telephone Systems accept all 16 tones Using all 16 creates a ~80% increase in alphabet signaling
functionality
68 Years Without Any Changes
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Finally, from Dumb to Smart
There are 2+ billion “dumb keypads” in America So let’s create an Intelligent Keypad It provides 2-way data communications for the user It’ll upgrade all telephone device & system interactions Patent Issued December 1, 2009
Revamp the dumb keypad
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What it is…
First the 10-Button Keypad
1960’s
Then the 12-Button Keypad
1970’s
The Telephone Keypad – Unchanged since 1960’s
Technology left the Keypad behind!
1 2 3
4 5 6
7 8 9
0
1 2ABC 3DEF
4GHI 5JKL 6MNO
7PQRS 8TUV 9WXYZ
* 0 #
and still used today
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The Mandate
ABCD tones aren’t used in PSTN dialing (maybe someday…)
Primary enhancements of the Intelligent Keypad 1. Relabel the keys2. Advertising capabilities 3. Speedy multi-function menus 4. Instant Messaging responses
An Interactive Keypad
A new standard
Fax
SMS
Login
1 2ABC 3DEF
4GHI 5JKL 6MNO
7PQRS 8TUV 9WXYZ
* 0 #
ABCD
The whole world is going “soft” and “smart”
∴Think on these points Change the world with an intelligent keypad Change how voice response systems respond with text
messaging Extend the existing infrastructure life of networks Create an opportunity for new intellectual property.
This patent has been awarded. No waiting, no legal issues.
Differentiate yourself from the crowd of other phone devices, then license it to them.
Change the telephony world - unlimited functionality…
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The Gravitational Pull in the U.S.
Over 170M landline and 275M wireless subscribers
Over 125M high speed Internet lines 500M-600M telephone numbers in use Average household has 3-4 phones Portable household phones increasing Wireless replacing home phones Household & corporate VOIP increasing
System
Figures lie and liars figure…not in this case!
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Transforming the Telephone
Multi-Function Keys
1 2 3 Maila e i o
4 5 6 Faxn bc df gh
7 8 9 Logint jk lm np
* 0 # Backrs uv wx xz
Dynamically Re-Label the KeysMost Used Letters
on Single KeysText Commands
Changeable Menu Keys
Voice Mail
o
Textinggh
Angie Cell
pq
Office
xz
10
1 2 3 Aa e i o
4 5 6 Bn bc df gh
7 8 9 Ct jk lm np
* 0 # Drs uv wx xz
Dynamic relabeling of the keypad The 6 most frequently used texting
letters on single keys – a,e,i,o,n,t 2 letters on each of the 10
remaining keys ~80% increase in alphabet keys 25-30% increase in speed for non-
geek texting…(older age groups)
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Transforming the Telephone
4th Column Buttons
LCD or Softkeys on Hard Phones
1 2 3 Logina e i o
4 5 6 Backn bc df gh
7 8 9 PINt jk lm pq
* 0 # Agentrs uv wx yz
4th Column Keys on Softphones
Any Label / Symbol
1 2 3 Address Booka e i o
4 5 6 Missed Callsn bc df gh
7 8 9t jk lm
* 0 #rs uv wx yz
pq
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Advertising on POTS & Softphones
Unlimited Advertising Possibilities
1 2 3a e i
4 5 6n bc df
7 8 9t jk lm
* 0 #rs uv wx
Pizza Hut $4.99o
T-Bones $5.99gh
Cleaners Pickup
pq
Generic Drugs
yz
$2.25/Gallono
$1.99/12
gh
10% Off Clothes
pq
2 Months Free
yz
User can press key to dial
Opt-in AdvertisingFree phone
upgrades Quicker
penetration
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Advertising on Softphones
Opportunity Displays
Open Creativity for new applications
Softphones Have
UnlimitedDisplay
Potential
1 2 3a e i
4 5 6n bc df
7 8 9t jk lm
* 0 #rs uv wx
Tax Time - Talk directly with a friendly H&R Block agent now
o
Free TouristT-Shirt Today
Onlygh
xzWhite SaleNow thru
Sunday
np
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Easy to Read Commands when Calling a Computer
Enhance the Primary Usages
System
Call Centers IVR Voice Mail
Visual menu options Fewer voice instructions Quicker sessions Fewer agent requests Superior service after 40 years of
monotonous dialog
Boring!
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Dialing an IVR System
o
gh
np
1 2 3a e i
4 5 6n bc df
7 8 9t jk lm
* 0 #rs uv wx yz
BankIVR
1-800-555-9999 + A
4 Menu Labels
“B1234567”
4 New Labels
Bank
B
C
D
Agent
Back
Checking
Savings
Agent
Login
Loans
Stop Payment .
.
.
.
.
.
.
.
.
Speed Dial
1 2 3a e i
4 5 6n bc df
7 8 9t jk lm
* 0 #rs uv wx
ogh
np
yZ
The IVR recognizes the Intelligent Keypad and respondsYour upward finger movement shifts the options to 5-8
Existing Account 1
Transfer Funds 2
Card Services 3
Auto Loan App 4
Personal Loan App 5
6
Para Espanol 7
Customer Services 8
Existing Account 1
Transfer Funds 2
3
Auto Loan App 4
Personal Loan App 5
Stop Payment 6
Para Espanol 7
Customer Services 8
Calling Your BankThe 8 options appear on the menu
The Intelligent Keypad sends the selection to the IVR. You saved time and your session wasn’t monotonous and frustrating…
You select “Customer Services”
Welcome to the 1st World Bank of Texas. Blah, Blah, Blah…
Please listen carefully as some of our menu items have changed.
To reach Existing Account information Press 1
To transfer funds, Press 2
To reach card services Press 3
To apply for an auto loan Press 4
To apply for a personal loan Press 5
To stop payments on a check Press 6
Para Español Mark siete
For customer services Press 8
To repeat this menu Press *
Existing Account 1
Transfer Funds 2
Card Services 3
Auto Loan App 4
Personal Loan App 5
Stop Payment 6
Para Espanol 7
Customer Services 8
Read & Select
0 10 20 30 40 50Seconds
Time Line Chart
Audio Banking Instructions:
Intelligent Keypad
Which method would you prefer?
5-7 Seconds 50 Seconds
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The Intelligent Keypadwill affect
Every telephone device in the world
The speed of interactive intelligence
Every IVR / Call Center system in the world
Creation of undreamed of new advertising features
Differentiation from the crowd that sells the same thing you used to
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All In Perfect Alignment…
Strategy
Brand StrategyProduct Strategy
Market StrategySales Strategy
Support Strategy
All in with “Your Business Strategy”
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Strategic Benefits :Set telephone
standardsDifferentiate your
products Boost Customer
LoyaltyMarket needs and
wants this from you!
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Economic Benefits:Adverti$ing
Licen$ingBillion$ & Billion$ of
New $ervice Revenue$
Transform the World