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The CEOAwards

Qualityby Heart

AHMCKick-Off Event

T h e O f f i c i a l N e w s l e t t e r

February 2016Issue 1 Vol. 3

Editor-in-ChiefAndres M. Licaros, Jr.

Associate EditorsSharon Hernandez

Noli B. Garcia

Editorial StaffAlbert Henoguin

Kris Cheryl YabesRonaldo Yacat, Jr.

Ana Maria JimenezRonnie Buenaventura

Sarah Jemah CristobalMarivic Romualdez

Orlando TorresLeilani Joy IgartaPinky Demaisip

Nicolo Andrei AñonuevoVictor Peria

Contributing WritersDr. Aina Retizos Sales-Diaz

Dr. Saturnino Javier Dr. Paul Nierva Shiela Lopez

Kristine Joy Palacpac Jonathan Ateinza

Michael Runas Caren Jane Junsay

Photo CreditsGlenn Yosores

Albert Henoguin

SecretariatPrecious Bautista Rodel Morales, Jr.

I Am Asian is the official newsletter of the Asian Hospital and Medical Center. The term “I Am Asian” embodies the new paradigms defining the organization — its aspirations, commitment, sense of pride, uniqueness and intrinsic character. The newsletter reflects this philosophy and provides insights on what it means to be part of the Asian Hospital family.

Contents

2 In My Humble Opinion3 Greater than a Handshake7 Who Owns the Shadow 8 The CEO Awards – On Its 2nd Year9 Winner’sProfile-HeartStation10 Winner’sProfile-Facilities11 Asian Christmas Celebration 13 SpokenWord-InaSeasonofJoyandFun13 TheGiftofGratitude14 Quality By Heart 15 2015 Storyboard Exhibit and

CompetitionOfficialEntries16 2015 Quality Celebration Winners17 MatterofHeartCampaign18 NewServices21 AtLife’sEnd…ANewBeginning22 TheObamaAssignment:Opportunityfor

Service,CallofDutyorUselessProtocol?23 Health Corner24 CSRWatch25 News & Events26 TheAHMCKick-OffEvent

If you have ever faced the possibility of death, as I once stared at my own when I was 16...you would know what it means to live each day as if it is your last. In that moment still etched in my memory, I began to pursue my dreams— “Swinging for the Fences”.

I have always faced my own fears and doubts for as far as I can remember.

Like a charging bull or a wounded tiger, I learned early in life that to survive and succeed it will take a minimum amount of courage and ability. That it does not matter losing a few skirmishes so long as you can learn from those failures.

A true warrior always fights to win. You can never entertain doubt or the fear of losing. In my most unforgiving minute I did not allow failure to be an option—then I knew that just like my great grandfather—I was born to succeed!

I was six when I delivered the valedictory speech on behalf of my kindergarten class in the summer of 1965. My baptism of fire in overcoming fear.

Babe Ruth hit the second homerun at the Rizal Memorial Coliseum in 1934. The first was from Lou Gehrig—both legends of American baseball, New Yorkers who didn’t only know how to win...but win BIG!

One hundred years ago, Albert Einstein predicted that it was possible to hear the sound of gravity rippling from the merging of two blackholes some 1.3 billion light-years away from earth. While we can see the universe, he was sure we can listen to it too. Many doubted his theory if not completely believed the opposite.

Then it happened one September in 2015...when the strongest indication that this is possible was registered on the LIGO(Laser Interferometer Gravitational-Wave Observatory). Last January 2016, it was confirmed by a crisp bleeping sound captured at the research facility in Livingston, Louisiana.

The call of our times is openness, the courage to share the finest of one’s ideas, the freedom to accept others as better and not just as equals. This forms the foundation of any organization dreaming of making it into the select league of companies that can ride the wave of sustainable growth to create value.

Healthcare needs a new breed of Leaders. Ones who can lead from behind because they are secure of themselves. Leaders who will take charge when the roads seem all uphill—Leaders who can swing for the fences!

There is Strength in Diversity. We can view things from different perspectives yet agree to collaborate towards a common Goal. Rising from adversity, staying focused on the Goal no matter how disheartened we are—often defines exceptional performance. In science ,in sports, more so in real life.

Swinging for the Fences

Healthcare needs a new breed of Leaders. Ones who can lead from behind because they are secure of themselves. Leaders who will take charge when the roads seem all uphill—Leaders who can swing for the fences!

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By : Noli B. Garcia

Greater than a Handshake Defining One’s Commitment to Asian Hospital

Big things can begin with a handshake. World history shows the importance of a simple handshake in bringing peace between tribes, kingdoms, and countries. Blockbuster business deals have materialized because of a good handshake. Indeed, the handshake can seal covenants and lead to amazing results. Let us cite some of the important handshakes in modern history—Ronald Reagan and Mikhail Gorbachev which paved the way for ending the Cold War; Bill Gates and Paul Allen which led to the creation of a business empire.

For the past centuries, the handshake has been a symbol of greeting, friendship, goodwill, gratitude, the start or completion of an agreement. A handshake might be a simple gesture but it can be more meaningful than the eloquent speeches. It captures our consciousness, stays etched in our memory.

There are many kinds of handshakes but nothing beats the “Handshake of Commitment”. It conveys trust, good faith, and equality. When two or more parties agree to embark on a joint enterprise, they shake hands as a sign of good faith. When agreements or covenants are forged, there are handshakes to show that the parties involved are willing to give their commitment to fulfill what was agreed upon.

But what is commitment? It can mean that someone is devoted to a relationship; that a person who agrees to perform a task will never give up, despite obstacles and challenges, until the job will have been done. There is also a commitment to a set of values and standards, to a set of personal and professional principles that cannot be swayed. In today’s work environment, there are several pressures and temptations to alter one’s ethical beliefs.

Vince Lombardi, the famous coach who led a successful American rugby team to three straight and a total of five National Football League championships in seven years, knew the importance of commitment. He said, “Individual commitment to a group effort – that makes a team work, a company work, a society work, a civilization work.”

Howard Schultz, Chairman and CEO of Starbucks, echoed, “When you’re surrounded by people who share a passionate commitment around a common purpose, anything is possible.”

Indeed, in every successful organization, every member must put his or her individual commitment. It starts with the leaders. People will not respect or follow the uncommitted leader. Every member of the team may have different goals and responsibilities but it is the individual’s commitment to the common purpose that gets the job done.

Here at Asian Hospital and Medical Center, we begin the year shaking the hands of our leaders and colleagues. This is not a simple gesture of salutation. Rather it is the “Handshake of Commitment” that symbolizes our willingness to renew, strengthen our resolve to make things happen the way it should happen.

What is your commitment to Asian Hospital? Let us listen to the voices of our leaders, staff, and doctors.

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“I commit to keep my value for work unchanged and my value for change at work every moment of 2016 that God wills me to enjoy. As I look forward to JCI re- accreditation, I am aware of the greater challenges. I am facing them with confidence and high spirit together with the whole nursing services team.”

Carol Buhain Director-Nursing Services

VoicesofOurStaff“I am committed to be a better employee rendering quality service to our patients. I am committed to help, inspire, comfort, and laugh with our patients every working day. I will never let them feel alone.”

Ma. Monica Paronable Radiation Therapist—Conquer C Center

“I am committed to give my best, be the best and continue to provide the special brand of Asian care, as we all continue to innovate, excel and bring comfort to our patients.”

Frances Anne Reyes Supervisor—Admission Section

“I am committed to see patients get better whenever they come to us for Rehab sessions.”

Emilcor Madrid Department of Physical Medicine and Rehabilitation

“My commitment to Asian Hospital: ensure that we understand the nature of our work and responsibilities; giving special focus on operational and quality management processes; establishing good rapport with my colleagues; maintaining high level of professionalism towards patients and co-workers.”

Edsel Altar Nuclear Medicine

“I will stay committed to Asian Hospital and will

never stop doing my best and living the values of

the organization even if people do not give credit

to my efforts.”

Ma. Annarie Paculan

Dep’t. of Physical Medicine and Rehabilitation

“My commitment to Asian Hospital is to work to maintain and improve the standards of care that I would want my family to receive. We must also always find new ways for us to deliver the level of service that will delight our patients and those that care for them. My mother is a golf-playing 80 year-old undergoing hemodialysis at Asian Hospital for the last six and a half years. I want to be comfortable with the thought, that when I take her to Asian Hospital she is receiving the best possible medical care that is to allow her to continue to pursue her passion.”

Dr. Anton JavellanaDirector – Informatics

“My commitment to AHMC is to continuously motivate and craft new leaders who share the same passion as the Management’s, in providing excellent quality service and genuine care and smiles to each patient.”

Hennesy MirandaDirector-Corporate Affairs

“AHMC Ancillary Team commits to provide a world class , personalized value based care in an empathic and compassionate manner, making every patient’s experience here impressive and cost-effective.”

Dr. Shirard AdivisoDirector-Ancillary Services

“I am committed to actively participate in all the Hospital initiatives and to commit the whole HR Group for staff development and talent management.”

Aimee MartinezDirector—Human Resources Department

VoicesofOurLeaders

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“I am committed to always give a smile no matter what’s the situation; to continue to learn; and always show empathy and understanding to members of our team and to our patients.”

Emman Serra Department of Radiology

“I am committed to always maintain the cleanliness of the hospital areas assigned to me and always remain polite to all the people I meet inside the Hospital.”

Gilbert Madrid Housekeeping Services

“I am committed to love my work, and do my duties with happiness I want to do a great job whenever I change the beddings and keep the patient rooms always clean, specially the toilet, at all times.”

Maria Victoria Rey Housekeeping Services

“My commitment is to share my knowledge, always fulfill my responsibilities as a Supervisor, and support all the projects of Asian Hospital without hesitation, and at the quickest possible time.”

Abet Temple Housekeeping Services

“My commitment to Asian Hospital is to always remain courteous, respectful to all the doctors, employees and patients of the Hospital; and to always see to it that my areas are clean, hygienic, looking good and can make the people happy.”

Jovelyn Lantigue Housekeeping Services

“I dedicate myself in maintaining the quality healthcare provided by the Conquer C Center by keeping pinpoint accuracy of our radiation oncology equipment like TomoTherapy and Brachytherapy.”

Gregorio Guevarra, Medical Physicist Asian Cancer Institute

“My commitment is to broaden my knowledge about hospital policies so I can educate patients about it. I also resolve to avoid mistakes with regards to duties and to exert extra effort and time in my work.”

Roshian Villafuerte Admission Section

“I promise to render compassion and kindness to all our patients without expecting anything in return; to give a warm smile and make our patients happy.”

Benedict Gerardino Admission Section

“My commitment is to be proactive in setting goals, both big and small; to be productive, with a sense of urgency; to always have a positive work attitude.”

Genevieve Dela Pena Philhealth Business Office

“I wholeheartedly commit myself to Asian Hospital’s aspirations and living its core values. I will always show our brand of care to our patients and co-workers.”

Grace Allen Sta. Ana Heart Station

“I am committed to further improve

my competency through training

and seminars so I can provide our

doctors with high quality diagnostic

images.”

Justin Oliver Tomas

Department of Radiology

“I am committed to the Rehab

Team where every one works

like a family. I will always do

what is right for our patients

and for the team; in our work

it’s always team effort.”

Jenia Abarico

Department of Physical Medicine

and Rehabilitation

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The philosopher Jean-Paul Sartre said , “Commitment is an act, not a word.” This was echoed by the Olympic marathon champion Haile Gebrselassie when he revealed his winning and world record- breaking strategy, “Once you have the commitment, you need the discipline and hard work to get you there.”

While the “Handshake of Commitment” can point us to the right path, it is not enough. Without action, commitment remains an empty word, a fancy term used by daydreamers. Commitment must be coupled with hard work and discipline.

As we start 2016 with our individual commitments, as we shake the hands of our co-workers and leaders, let us remember there is something far greater than just a handshake. As we journey, let us keep in mind the words of a wise man: “Some dream of worthy accomplishments, while others stay awake and do them.”

VoicesofOurDoctors

“I commit myself to meet and exceed the expectations of my patients by providing excellent specialty ORL-HNS services as well as contribute to the financial viability and sustainability of AHMC which continues to nurture its relationship with the medical and non-medical staff.”

Dr. Manuel Villegas Jr. Consultant—Department of Otorhinolaryngology (ENT)

“I am committed: to participate actively in the conduct of training for Internal Medicine and hopefully for Cardiology; to observe more strictly the various hospital policies that would lead to the improvement of the quality and safety of our services; to enhance utilization of ancillary services.”

Dr. Nelson AbelardoCardiologist—Heart Station

“Asian Hospital and Medical Center is committed to deliver world class service in the different fields of medicine. As such, I am committed to keep-up with this standard encouraging our consultant staff to join me in providing exemplary , compassionate service of the highest quality in the field of otorhinolaryngology and head and neck surgery.”

Dr. Josefino Hernandez Chairman—Department of Otorhinolaryngology (ENT)

“I remain committed to Asian Hospital by being on time for my clinic hours, keeping consistent in participating in all Department meetings, and being proactively involved with well-being and safety promotion.”

Dr. Paul Nierva Consultant—Department of Occupational

and FamilyMedicine

“Our commitment at the Hearing Unit is to be professional at all times and provide accurate hearing tests to our patients.”

Dr. Ernesto Manas Consultant—Department of Otorhinolaryngology (ENT)

“I am committed to be one with the Team in achieving the ultimate goals of Asian Hospital.”

Dr. Jose Gabriel Consultant—Department of Occupational

and Family Medicine

“My commitment is to give my very best in caring for my patient’s cardiovascular and total well-being at all times.”

Dr. Juan Dionisio Foronda Cardiologist—Department of Medicine

“I am committed to submit official results within 24 hours even it means putting in the extra hours.”

Dr. Leanne Zaniega Peripheral Vascular

“My commitment is to provide efficient, timely healthcare service to all our Emergency patients with utmost patience and respect.”

Dr. Rhoderick Tiongson Emergency Department

“My commitment is to provide excellent service to patients with good teamwork, respectful attitude, integrity, and caring for every patient’s rights.”

Dr. Elisa Patricia Cornelio Ultrasonologist

Center for Women’s Health

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By : Noli B. Garcia

Who Owns the Shadow? Embracing Opportunities, Expanding Possibilities

A businessman needed to travel across a remote desert and the only means available was a camel. He approached the camel’s owner and haggled over the hiring fee. After lengthy bargaining , the camel’s owner eventually agreed to guide the businessman across the barren land .

At the break of dawn, they started the journey . The businessman whistled contentedly as he sat on top of the camel while the animal’s owner , holding a rope tied to the camel’s nose, walked nimbly across the barren sands . During the first five hours, the trip went well. The temperature was just right , the humidity was tolerable. But when they reached the middle of the desert it was noon and the heat was scorching like an oven. They had to stop and shield themselves from the torrid sun. There was no rock, no plant, no object that could give them cover. The only protection from the unforgiving sun was the shadow of the camel. Unfortunately the shadow could shield only one person.

The businessman went under the animal’s shadow but the camel’s owner pushed him away. “ I own the camel and thus I own its shadow,” the camel’s owner said. But the businessman angrily responded , “ I hired the camel for the trip, thus I own its shadow!”

The camel’s owner, enterprising as he was, made a proposal, “You want the shadow? I can sell it to you for two pieces of silver.” The businessman stared with menacing eyes and replied,“ I hired the camel and that included its shadow. But if you want it, I can sell it to you for half what you’re offering—just one piece of silver.” Thus, they argued and argued, each one claiming ownership, each one trying to maximize what they could get out of a shadow.

Who owns the shadow? Is it the man who hired the camel? Or is it the owner of the camel? For the past centuries, legal minds have been debating about it. So now, who really owns the shadow? Well—it does not really matter. What matters is the essence of the tale.

Moral of the story: If someone can see business opportunity in a camel’s shadow, one can certainly find more opportunities in tangible, more important matters such as healthcare. Opportunities are like grasses; they are everywhere. One only has to open the eyes and expand the mind.

TheNew“GoldRush”–EmbracingOpportunities

In 2014, Filipinos spent 225 billion pesos for their health needs. This represents a growth of 14.5% over 2013 expenditure levels and confirms the increasing importance of health issues among Filipinos. This trend is expected to continue in the coming years. Many analysts agree that the healthcare industry in the Philippines is a gold mine filled with opportunities. There’s a new “gold rush” to extract the gold. Big investors and conglomerates are maneuvering, acquiring or building new healthcare facilities in strategic areas to maximize opportunities. Alliances and alignments are being formed to cover as much ground as possible.

Likewise , the improvement in universal health coverage, thru PhilHealth, is helping drive health sector growth in the country. With the government’s commitment to increase the coverage of its health insurance program, positive effects are being felt throughout the domestic health sector. The Z Health benefit package is an example of this opportunity area.

Leading hospitals around the world are giving special focus on Preventive Care, Patient Education and Training. Hence there are increased investments in diagnostic and monitoring facilities. The Philippines is expected to follow this trend. There is also a growing trend towards establishing centers of excellence, a shift from primary care to specialty care. There are many, new innovative ideas in the field of healthcare that points to a brilliant future. The wheels of transformation are in motion. A new world, as far as healthcare is concerned could be realized within the next few years. There is excitement in the air.

ExpandingPossibilities

While the opportunities abound, the challenges loom large. An industry expert said, “To attain success, we need to find and explore the right niches by building innovative healthcare business models. The keys lie in determining where to invest time and resources, how to provide value for consumers.”

Indeed, healthcare industry players have to address many challenges posed by medical and scientific advancement, social , economic and market dynamics. Affordability and accessibility are major concerns. Optimization of resources is a perennial issue. Patient empowerment poses new demands on policies and procedures. Better clinical outcomes and patient safety require unrelenting vigilance.

Asian Hospital and Medical Center has its eyes wide open. It is continuously embracing every opportunity and searching for new possibilities to transform Total Quality of Care and Patient Experience. In 2015, the Asian Cancer Institute and the Brain Wellness Center were established to address the needs of the communities we serve. In 2016 and the years to come, there will be further expansion of facilities, more centers of excellence will rise to transform management of cardiovascular, neurological problems and other illnesses.

The horizon is teeming with opportunities and possibilities. If one can find hidden treasures in trivial things like a shadow, we can certainly find far bigger opportunities in more important matters like healthcare!

In this light , Asian Hospital is gearing up for the full drive in 2016 with a reverberating battle cry—Optimize Today to Maximize Tomorrow.

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The Chief Executive Officer (CEO) Award aims to recognize the units or departments that advocate and champion Asian Hospital’s five Core Values namely : Fairness, Integrity, Teamwork, Excellence, and Respect (FITER). Likewise, it also aims to emphasize the commitment of AHMC to continue to transform its services to its customers and patients.

In 2014, The CEO Awards was held during the AHMC Christmas Party at Filinvest The Tent. Two (2) Departments won the said awards namely Rehabilitation and Physical Medicine and Human Resources Department.

In 2015, on its second year, Two (2) departments also received the prestigious recognition which was awarded during the Tambayan sa Asian held last December 15, 2015 at AHMC Tower 2 Grounds. The winners underwent the process of selection which included the following:

• Nomination

• Essay Writing

• CEO Awards Checklist

• CEO Awards Interview

The previous winners had the turnover of the much coveted trophies to the new awardees. To inspire them more, the winners received a cash reward worth Php 50,000.

The CEO Awards – On Its 2nd YearBy Rodel Morales, Jr.

And the deserving Winners for the CEO Award 2015 were:

Facilities Planning and Management Heart Station

Congratulations to the winners!

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Winner’s ProfileHEART STATION - CEO AWARDEE 2O15

By Kristine Joy R. Palacpac, RN

Life at Asian couldn’t get any sweeter for the Heart Station team as we emerged victorious after being chosen as one of the recipients of the prestigious CEO Award for 2015. What a perfect Christmas gift this has brought to each and every person in the unit after the announcement was made at the “Tambayan sa Asian” event held last Dec 15, 2015.

It has been our second nomination for two years in a row, and just like the very beautiful Pia Wurtzbach who braved through three Binibining Pilipinas pageants just to bring home the Miss Universe 2015 crown, we did not stop in fulfilling our goal.

To be nominated was already a great honor, but to be awarded with the iconic trophy from our very own CEO was indeed both heartwarming and overwhelming. We knew that all of the nominees were equally deserving to become the winner. But as the saying by the famous Paulo Coelho goes, “If you want something, the universe conspires in helping you achieve it.” We worked hard for this and dedicated ourselves in serving our patients the best way we could. We are truly ecstatic, because all our hardwork paid off. Amidst the challenges we faced, we poured our best to show everyone that we embody the core values of Asian Hospital which are Fairness, Integrity, Teamwork, Excellence and Respect.

The CEO Award is given to a unit which best personifies the I AM ASIAN core values. What then do these core values mean to us? These are simply the values that we hold on to which forms a foundation on how we perform and conduct ourselves. Gaining this recognition inspires us to continuously improve ourselves, live up to these values and serve as a role model for everyone.

FAIRNESS (‘Pantay-pantay na Pagtingin, Patas at Walang Kinikilingan’)We give quality service to everyone regardless of age, gender, race and social status. Everyone who walks in to inquire of our service or to have a procedure is treated and accommodated fairly by our staff. Every person is a VIP (very important person). Each person receives the rightful care that he/she deserves.

INTEGRITY (‘Paninindigan, Katapatan ng Loob, Pagpapakatotoo at Pagkamatuwid’)We uphold ourselves in consistently following ethical and moral standards all the time. We value honesty and take full responsibility for all our actions. We believe that in order to gain the trust and confidence of our patients, we must be able to communicate with

them, make up for our shortcomings and just be truthful in all our transactions. We should deliver what we promise and admit any wrongdoing that we have done. Patient complaints are inevitable but how we handle and resolve them are what matters most.

TEAMWORK (‘Pagmamalasakit, Bayanihan at Pagkakaisa’)We treat everyone like a family and we work as a team, recognizing everyone’s potential and appreciating everyone’s contribution in the unit. No organization succeeds without unity and teamwork. We constantly help and support one another may it be in our daily routines or even in quality project improvements. We set aside our differences towards the achievement of our goals. Indeed, together everyone achieves more.

EXCELLENCE (‘Kahusayan’)We endeavor to be excellent in what we do. We develop our potentials to the fullest and aim to give our best in everything. We believe that perfection may not be attainable but striving for perfection makes one excellent. To be excellent is also having the right attitude, to having faith that we are capable of doing and making things happen. We pride ourselves on being proactive, involving our team in any project or activity that would showcase our talents and be of great value to the hospital.

RESPECT (‘Paggalang’)We treat everyone, patients and co-staff with respect, and exhibit professionalism at all times. A cordial professional relationship among doctors and staff is always maintained to gain a conducive working environment for everyone. Every person in the unit is listened to and is encouraged to give suggestions and opinions. Despite our differences, we acknowledge and respect every person’s individuality.

The bottom line of everything is if we love our work and care for our institution, these core values would just come out effortlessly on each one of us. Going to work and caring for patients would be something you will look forward to everyday. May we be motivated and inspired more to deliver what we promise. TOGETHER let us strive to make a difference in other people’s lives and commit ourselves to giving service the ASIAN way!

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Winner’s ProfileFacilities Planning and Management- CEO AWARDEE 2015

By Shiela Lopez

There will always be the supporting crew who serves and works behind the scene to make things happen. This is where the Facilities Planning and Management (FPM) team comes to play as part of the Strategic Support Services group. FPM consists of Eight (8) sections namely Plant Operations, Building Maintenance, Bio-Medical, Safety, Housekeeping, Facilities Infrastructure, Parking Operations, and Project Management. We make sure that all are working accordingly within the stated Hospital operational standards. Going 24/7 on the job, rain or shine, it’s a thankless vocation of on-call duty that literally and figuratively never sleeps.

FPM has been working behind the scenes to the Hospital’s frontliners without expecting any pat on the back. We just toil to accomplish tasks at hand. Then, the inevitable happened. We got word that FPM was nominated for the 2015 CEO awards.

It is a known fact that we only thrive on the technical know-how in performing assigned duties which we do best. The essentials of writing essays and defending it took us out of our comfort zone. But just the same, as a faithful soldier would do, we obliged and accepted the challenge.

Despite the nature of our job description that is under pressure most of the time, we were able to sneak in writing the essay into our busy calendars. It was unexpectedly a breeze during the essay writing itself since the question of incorporating the Core values into our daily routine was answered in a straightforward approach. The gist of the essay states that we practice OPEN COMMUNICATION among its team members and rubs off to other departments as it cascades from the superiors to their subordinates.

Everybody, regardless of what position may be has the privilege to be heard is FAIRNESS. While maintaining an open avenue to admit one’s mistakes, be humble enough to embrace it and have the enthusiasm to correct it, is INTEGRITY-personified. Awareness among the group would trigger others to act with GEM “go extra mile” to assist a colleague is characterized by TEAMWORK. With communication, limitless ideas flow among the group, thus striving for EXCELLENCE which reflects the commitment to continuously improve our respective craft. And lastly, RESPECT is evident thru welcoming whatever changes may come our way and accept it without any inhibitions.

During the Christmas Party, the FPM personnel present at the event eagerly waited for the announcement of CEO Awards 2015 winner. We did not expect it, but then the announcement came. “And the winner is Facilities Planning and Management!” Trying to keep our composure, our Director Mr. Novy Sun alongside the FPM group calmly accepted the award but could not contain the overwhelming emotions in the end. It was a surreal moment for all of us during that rainy night, as if it had poured on us enormous blessings. Indeed, it was a storybook year-ender with a blast.

Forever grateful to the Management and Staff of AHMC for the trust and confidence bestowed upon us. This award shall undoubtedly serve as a motivation to bring all that we are to a higher and wider stage of our professional service in the years ahead.

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By Jem Cristobal

Asian Christmas Celebration

As the joy and excitement of the yuletide season continued to build up, Asian Hospital held its week-long Christmas celebration from December 14-18, 2015. The Conference Facilities was filled with the sweet aroma of brewed coffee and bibingka which welcomed the hospital personnel who attended the Christmas mass. ATM machines in the Lower Ground floor of the hospital were also a blockbuster hit with its long lines due to the much awaited credit of 2015 Performance Incentive Bonus. All hospital personnel, including the MOB Secretaries were given a Christmas Brunch that day.

The next day, December 15th, was the highlight of the week which was the “Tambayan sa Asian.” Colorful food trucks, different food carts, sumptuous Roasted Calf, Lechon and cool lights surrounded the Tower 2 Grounds. The entertainment of different hospital personnel talents, the CEO Award Announcement and the “happy hour” made the chill and cool vibes of the party more exciting.

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Early the next morning, push carts per department were filled with Asian holiday grocery pack and baskets, mason jars and customized doughnuts. The laughter of the employees’ kids echoed at the Conference Facilities during “Pasko Para sa Bata”. Simultaneously, Asian Hospital gave back to the community by visiting Marillac Hills which was spearheaded by Asian Charities.

To end the week with a blast, December 18 was the #waittheresmore wherein employees were given gift certificates and a lunch treat. During the long week celebration, Gift Certificates, gadgets and vacation package gifts were also raffled off to the employees.

At the end of the celebration everybody agreed, “ Iba talaga ang Pasko sa Asian!”

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Spoken Word - In a Season of Joy and Fun

The Gift of GratitudeChristmas Party for Cancer Patients

The Asian Cancer Institute (ACI) held a simple but heartwarming Christmas Party for its cancer patients and their families on December 14, 2015. About 80 patients of the Conquer C Center, Breast Center, and Infusion Unit attended . The event was a gesture of gratitude to patients for giving ACI the opportunity to care and serve them. The cancer patients on the other hand voiced their appreciation and gratitude to the staff of ACI for their support, warmth, and taking care of them like they were part of the family. It was a potluck party , and everybody brought their food to be shared to everyone. It was a season of sharing, a season of gratitude for whatever one had. In sickness or in health, there is something to be grateful for.

By Jonathan Atienza a.k.a. “Atan”

Sa Lahat ng pumunta Kamusta Bata o matanda, may ngipin man o wala Lalaki, babae, tibo o bakla Payat man o mataba, Tuwid man o KubaSa lahat ng mga single at nagiisa Sa lahat ng taken, may jowa at may asawa Sa lahat ng mga niloko at sa lahat ng umaasa Sa lahat ng pumunta KamustaMga Sir Ma’am Pasko na Ang lamig na ng hangin sa umaga Mas maganda kung ikaw ang kasama Ang kumukuti-kutitap na ilaw sa gabi Mas Maningning kapag ikaw ang katabiPasko na Ikaw naman ang mag lambing kay darling Ikaw na ang maglinis, maglaba at magsaing Steady ka lang kasi ako na ang maghahain Pinagluto kita ng paborito mong pagkain Maling, laing, daing at matamis na saging Punong puno yan ng pagmamahal kasi sa puso ko nanggalingPasko na Sa mga nakaduty, Special kayo, of course Ung Day magiging 6A, late pa ung ka endorse Pero pag-uwi may pamilya na naghihintay Napapawi ang lumbay Mga Kapatid, Asawa, Anak, si Inay at Itay Damay mo na ang kapitbahay at si bantay

Pasko na! Sa mga ninong at ninang na di nakikita Sa mga inaanak na di rin nakilala Sa mga inaanak na tuwing pasko lang nakakaalala. Ok lang yan, basta tandaan Ang importante ay mahalaga Pasko na Pasko araw-araw, Naniniwala na ako sa Forever Wish kita kay santa, wish na magkasama tayo together Yung yakap mo, un ang aking namimiss Dito ka sakin tabi, halika na at magkape Dahil ang pait nawawala sa ngiti mong matamisPasko na Salamat sa Blessing Salamat sa Regalo Salamat sa Natanggap koAnd rememberJust Always Pray At Night Forget Love and Study Hard Book Before Boys Go to East, Go to West At least you’re the Best I have a Pen, my Pen is BlueI have a Friend, my Friend is YouWhen the Sun is lilisan, Doon sa kabundukanDon’t forget Kaibigan, Atan ang pangalan.

A light-hearted poem delivered during the Asian Christmas Party, “Tambayan Sa Asian“ on December 15, 2015. Let us relish it just for laughter and fun!

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Quality By Heart AHMC Quality Celebration 2015

By Michael P. Runas

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The 2015 AHMC Annual Quality Celebration last September 28 - October 2, 2015 showcased the talents of Asian Hospital—the staff, employees and all the people sharing a common goal towards the next “Gold Seal” in 2016. Further, the quality celebration demonstrated that although the JCI Accreditation is a serious business, preparation can also be fun and exciting. The theme, “Quality by Heart” enjoins everyone to sustain excellence wholeheartedly.

The summary of activities during the annual quality celebration are as follows:

Day 1 (September 28, 2015)

On the spot slogan and poster making contest was held in the morning with the theme, “I Support a Drug Free Working Environment”, which was won by Luigi Karl Egenias of PHS. Exhibition games were held at the Palms in the afternoon to commence the AHMC Palaro.

Day 2 (September 29, 2015)

Our very own President, Mr. Andres Licaros Jr. and Chief Quality Officer, Dr. Jose Acuin opened the 2nd day activities by strengthening their commitment to quality scribbled on a ball that were placed in the commitment tower. Spreading commitment always starts with AHMC’s leaders. The Magnet Nursing Awards was launched at the same time and would be the platform for quality nursing care provided by Asian Hospital in the future.

The Quality Improvement Project Competition followed shortly on day 2 of the celebration. Twenty-nine (29) story boards, an unusual swell of the number of participants, were presented at the lobby for the appreciation of staff, patients and visitors alike who then contributed to the selection of winners along with judges Dr. John Añonuevo, Dr. Miguel Mendoza, Dr. Joven Tanchuco, Dr. Corazon Ngelangel, Ms. Grace Aba, Mr. Edgar Edralin and Mr. Reggie Vallente.

The project entitled, “Code Me Maybe” represented by Cesar Marc Arada of Critical Care Services bagged the grand prize. The people’s choice award was won by the IPC and Housekeeping team with project title, “Improving Environmental Cleaning of High-Touch Patient Areas with the use of Fluorescence Marking”. The best quality improvement idea was brought home by Perioperative Services represented by Junnibeth Agustin with project title, “Improving Operating Room Efficiency by Reducing Surgical Delays”.

Day 3 (September 30, 2015)

The Patient/Family Education (PFE) film festival continued for another day due to popular demand. Film viewers enjoyed all the entries and again the sumptuous popcorn treats. In the end, the Admission’s Department entry received the highest accolade. The film was directed by Romar Centones and Maria Belinda Kiocho. Ronnah Lee Benlot took home the best actress award for “Inday’s First”.

Day 4 (October 1, 2015)

The AHMC’s version of “Amazing Race + Survivor” aka JCI Games was the acme of the day’s activity.The10 (ten) teams consisting of 3 members (including: MD, RN, and Ancillary staff) collaborated to win the highly-coveted sole team survivor. The JCI games were designed to showcase the challenging standards of JCI. The teams had to pass the tasks of each pit stop in which 1 to 2 teams were eliminated and others moved on to the next rounds. The teams hurdled handover communication, collaboration of care, mastering abbreviations, bundles of care relay, pipes and marbles relay depicting heijunka principle to explain patient flow, fall henyo and fire extinguishing competition. The power of team collaboration cannot be overemphasized as reason for excelling in any endeavor whether in real life or in clinical setting.

Day 5 (October 2, 2015)

Managers and leaders attended the final session of the learning series with the CEO- Food for Thought. The session emphasized various management styles, methods of improvement, and selling ideas to name a few. The night brought party fever to the opening of the JCI Street Party at Tower 2 grounds. Delectable treats and street foods complemented the mood. Recognition and awarding of winners during the weeklong celebration wowed the audience as well. The Cardiac Cath Lab team took home #mnmyasianhoody award during the night.

To cap the night, Dr. Acuin formalized the launch of the JCI compliance year by sharing inspirational thoughts and reminiscing the success of Asian Hospital during the first JCI hurdle in 2013.

The annual quality week is truly a celebration of the dedicated men and women of Asian; it was crafted to stimulate the minds and delight the hearts of all participants. Everyone should imbibe the spirit of unity as we journey onwards to JCI compliance.

From left – Chief Medical Officer Dr. Joven Tanchuco, AHMC President and CEO Mr. Andres Licaros Jr. , Chief Finance Officer Ms. Grace Aba, Nursing Director Ms. Carol Buhain.

2015 Storyboard Exhibit and Competition Official Entries

Quality Improvement Project

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Radio Frequency Identification Device A Futuristic Approach to Hand Hygiene Compliance Monitoring By Jose Paulo Flor

Shopping Towards Hand Hygiene Compliance Improvement By Jose Paulo Flor and Melissa Villamor

Don’t Say I Didn’t Warn You! Improving Hand Hygiene Compliance through Feedback Method By Jose Paulo Flor

Where Microorganisms Thrive By Infection Prevention and Control Committee

Improving Environmental Cleaning of High-Touch Patient Areas with the Use of Fluorescence Marking By Nico Añonuevo, Argel Sayoto, VJ de Roxas, JP Flor, Marco Bautista, Jose Temple, and Marvin Dellagas

Transforming your Voice into Actions By Rodel Morales Jr., Irene Natividad, and Jemah Cristobal

MOTTAINAI By Liza Sta.Maria and Cheerie Maranan

Mission Possible By Patricia Audrey Bismonte, Iluminada Leonora Fernandez, Abigail Naynes, and Rechelle Reodica

Mission: Pain Scale Zero Effect of Standardized Treatment on Pain Improvement for Patients with Myofascial Pain Syndrome By Carla Barundia and Faith Punzalan

Improving Lead-time of Arterial Blood Gas results-Paperless Process By James Olaivar, Mike Montales, Guia Apelo, Darwin Guiruela, Lorraine Cabal, and Sherryl Elijan

Improving Laboratory Efficiency through “Leanformatics” By Marinel Iglesia

Beating Zero Inventory Management Improvement Process By Monique Anog, Vilma Hatud, Myleen Bathan, Kent Vibora, Loy Gonzales, and Reynard Paco

Reducing Door-to-Balloon Time by Using Lean Six Sigma Methodology By Red Cabrera, Ana Galang, and Innah Magallanes

Code Me Maybe Effectiveness of Rapid Response Team on Death and Pulseless Arrest Rates By Cesar Marc Arada

Taking Care of Mr. Bean’s Lifeline: Zeroing Dialysis Central Line Associated Blood Stream Infection By Tirso Enriquez Jr. and Lovely Corbilla

Make Me Move Venous Thromboembolism (VTE) Prophylaxis in the Intensive Care Units By Freddie Cabaylo Jr.

Sore No More! Pressure Ulcer Surveillance in the Hospital By Kathryn Joyce Roa

Only the Best Comes from the Breast By Maureen Arriola

Out with the Old, Go for the 2nd Gold By Patient Chart Checkers

2015 Quality Celebration Winners

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Quality Improvement Project CHAMPIONCode Me Maybe Effectiveness of Rapid Response Team on Death and Pulseless Arrest RatesBy Cesar Marc Arada

Critical Care and Emergency Services

Best Quality Improvement Idea Improving Operating Room Efficiency by Reducing Surgical DelaysBy Junnibeh Agustin

Peri-Operative Services

People’s Choice AwardQuality Improvement Project Improving Environmental Cleaning of High-Touch Patient Areas with the Use of Fluorescence MarkingBy Nico Añonuevo, Argel Sayoto, VJ de Roxas, JP Flor,

Marco Bautista, Jose Temple, and Marvin Dellagas IPC and Housekeeping Department

On the spot slogan and poster making contestAvoid Drugs that Make your Life Stop! Work Hard and Aim to be the Top!By Luigi Karl Egenias

Pharmacy Department

Patient/Family Education (PFE) Film Festival Best FilmInday’s FirstBy Admission Department

Matter of Heart CampaignAsian Hospital Joins the Thrust of World Health Organization (WHO)

By Nicolo Andrei Añonuevo

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October 2015 marked an important milestone as the World Health Organization (WHO) celebrated ten years of hand hygiene program called Clean Care is Safer Care. With this, WHO encouraged participation of healthcare organizations around the world by using the Social Media. In today’s fast, growing digital stage, the social media becomes an effective way of communication and knowledge dissemination. Thus, the WHO launched the Matter of Heart Campaign headed by Professor Didier Pittet, the Lead Adviser of Clean Care is Safer Care Program designed to create further awareness of the importance of hand hygiene in preventing Healthcare Associated Infections (HAIs).

Asian Hospital and Medical Center (AHMC) , spearheaded by the Infection Prevention and Control Committee (IPCC) has been supporting WHO since the start of the campaign. The last active participation was on May 5th this year during the Hand Sanitizing Relay. For the Matter of Heart Campaign, the IPCC in close coordination with the Marketing Department handling the official social media accounts and website of AHMC , created a program wherein photos of hospital staff from clinical and non-clinical and headed by the Management Committee were taken forming a heart with the hands. These photos were posted on-line for public awareness.

New ServicesPacemaker and Syncope Services—Moving Toward the Future

By: Caren Jane “CJ” D. Junsay, R.N.

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The Pacemaker and Syncope Services was formally launched and blessed by our officiating chaplain, Rev. Fr. Alfredo Biong on November 12, 2015. Dr. Benjamin Luna acknowledged the launching of the Pacemaker and Syncope Services was an important milestone in the transformation of the Cardiac Center to Asian CardioVascular Institute in the near future.

Dr. Shirard Adiviso - Director of Ancillary Services, Dr. Benjamin G. Luna Jr. - Section Head for Cardiology, Dr. Anthony B. King Jr. - Cardiac Rhythm Specialist and Section Head for Pacemaker and Syncope Services, Dr. Paul Quetua – Electrophysiologist, Dr. Juan Antonio Javellana – Director of Medical Informatics, Ms. Sharon Hernandez – Chief Support Officer , Ms. Hennesy Miranda - Director of Corporate Affairs graced the ribbon-cutting ceremony spearheaded by our very own Senior Manager for Cardiac Center, Mr. Albert Henoguin.

Arrhythmia Consultation, Implantable Cardioverter Defibrillator (ICD) and Pacemaker Interrogation are the forefront of the Cardiac Center’s outpatient services under the medical expertise of Dr. Anthony B. King Jr. and his team of Electrophysiologists and Interventionists - Dr. Luigi Segundo, Dr. Paul Quetua and Dr. Giselle Gervacio.

Arrhythmia consultation is indicated for patients with presenting symptoms like palpitations, fast and irregular heartbeats, syncope and exercise intolerance while the ICD and Pacemaker Interrogation is done to check the programming of the device and confirm that the battery and wires are functioning appropriately and for how long it will last on the body with an aid of a wand, a communicator device used by the doctor.

Adding to this is another breakthrough in non-invasive diagnostic services at the Heart Station. Patients with unexplained fainting spells (syncope) can now avail of the Tilt Table Test.

The Tilt Table Test is a medical procedure used to diagnose syncope. Patients with symptoms of dizziness or lightheadedness with or without loss of consciousness are good candidates for this. The patient is strapped to a tilt table lying flat then tilted completely to an angle of 80 degrees to provoke the symptoms. The Staff Nurse will be recording his heart rhythm (ECG), heart rate, blood pressure and symptoms every minute. The procedure takes about 45 minutes to an hour.

If you have inquiries on the procedural services and cost, you may call these numbers at (02) 771-9000 local 5748 or direct line at (02) 876-5748. Heart Station is located in the 4th floor, Lifestyle Medicine Center, Tower 1.

New Services

Chrys Two Center Opens Its Doors The Asian Cancer Institute’s (ACI) Support and Integrative ServicesOn October 23, 2015, the Chrys Two Center (Supportive and Integrative Care) of the Asian Cancer Institute opened its services located at the Upper Ground Floor, Tower 2. The soft launch also featured a Photo Exhibit aptly called TOGETHER WE CAN showcasing a memory trail of Supportive Care at Asian through the years. It was followed by a commemorative activity called HONORING THROUGH REMEMBERING 2015, which in the words of Dr. Rumalie Corvera, “it’s the time to remember our patients and loved ones we have cared for.” The event was a heartfelt moment of fellowship and sharing.

The Chrys Two Center offers the following services : Counseling and Psycho-Oncology, Nutritional Therapy, Rehabilitative Medicine, Pain Management, Palliative Medicine and Hospice Care, Home Care, Integrative Medicine, Supportive Oncodermatology, Preventive Care, Spiritual Care and Bioethical Guidance.For more information and appointments, please contact: 0917-2430132.

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State-of-the Art Brachytherapy Services Now Available at Conquer C Center The Conquer C Center of the Asian Cancer Institute (ACI) has the latest top-of-the line version of Saginova Brachytherapy machine with a cobalt source and capable of High Dose Rate.

Brachytherapy is a form of radiation therapy which involves the placement of radioactive sources directly in a tumor or body cavity. It may be given as interstitial therapy (implanted in catheters or directly into the tissue), intracavitary therapy (placed in body cavities), or intraluminal therapy (placed in an airway or blood vessel). Brachytherapy may be used as part of a treatment plan involving external beam radiation therapy and other modalities such as surgery or chemotherapy, or it may be delivered independently as the sole treatment.

For more information, please call 876-5842

New Services

This integrated and patient-centered facility offers a holistic program for general brain health and various brain disorders from prevention to early recognition and management. It caters to “worried-well” clients, as well as patients with impairments. It aims to provide a place to improve brain health, maximize cognitive potentials, decrease the risk of brain disorders and manage brain health .

The Brain Wellness Center provides the following services: Diagnostic Packages

• Memory Screen Panel - a set of blood tests routinely tested for patients with memory complaints

• Vascular Risk Screening - a set of blood tests to assess the risk of developing vascular illnesses

• Neurocognitive Screening - a set of cognitive and memory tests designed to give an overview of which cognitive domains of the brain are most affected

• Neuroimaging - MRI Dementia Screening Protocol

• Comprehensive Screening Package - All of the above with EEG and follow-up basic Psychological Tests in 6 months

Therapeutic Packages (available soon)

A multi-disciplinary, person-centered, needs-based approach in managing patients with memory loss and Dementia. It will have group and individual sessions addressing different aspects of an individual’s memory and well-being.

• Memory Wellness Management Solo Package

• Memory Wellness Management Group Package

For more information, please call (632) 771-9000 local 8444 or email bwc@asianhospital.com

Bolstering Cancer Awareness ActivitiesIn line with Asian Hospital’s Cancer Awareness Campaigns, the Asian Cancer Institute, spearheaded by Dr. Aldine Basa of the Breast Center, conducted a Cancer Lay Forum called “In the Pink of Health” on October 17, 2015 that provided valuable information about what every woman should know regarding Breast Cancer (signs, symptoms, preventive measures and available treatment). Breast specialists and oncologists gave valuable lectures on this very timely and relevant topic.

To further strengthen this drive, a photo exhibit of breast cancer survivors called “My Woman, My Hero” was opened to the public for the entire month of October 2015.

The main underlying theme of the activities was Breast Cancer is common but highly treatable when diagnosed early.

Brain Wellness Center

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Dr. Aina Retizos-Sales Diazis a consultant OB-Gyne Oncologist at Asian Hospital and Medical Center

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At Life’s End… A New Beginning

Each of us has witnessed the three events in the life cycle of man. As an obstetrician, I have seen the joy of being born and giving birth. As an oncologist, I have witnessed the anguish of dying. I hope I could shed a little light to the latter.

When our loved one is nearing his or her death or what we call end of life, everything slows down for him and eventually stops. We can’t stop what’s going to happen but as a loved one, we want to know what will happen and what we can do when it happens. Talking about the end of life is not easy and we expect different reactions and responses from the different family members and caregivers. There is no perfect reaction and no best response. This becomes a problem if we expect the others to respond in the same manner as we do.

When the end of life comes, seldom do we encounter our loved one saying he has done everything, or he is at peace with his life and with everyone. For the one dying, completing his “business” would mean finishing his last will and testament, resolving conflicts, appeasing discouragements and limitations, evaluating beliefs and values, analyzing life and asking for forgiveness. A dying person lacks the energy and the capability to speak. So, the loved one or caregiver talks on this person’s behalf or sounds off the patient’s attributes and achievements.

When we are with the dying, we often think of what to say. “This is my chance to say things before you die. .. or I may have hurt you… or I wish I have made you more proud of me… or You have done so much for me… or Thank you.. or I just want to be with you.“ Comforting words that stress love and hope are better shared early.

Caring for someone facing death brings about anxiety. And , the best present we can offer our loved one is to let him see that his loved ones and caregivers are in harmony while taking care of him. Admitting to others our fears, feelings, concerns and mistakes may help lower this anxiety.

REVIEWING LIFE - Remembering the good and the hard times together will strengthen ourselves for whatever will happen. By doing this, we become closer together. As we reminisce the past, the time spent with our dying loved one may be used to make new memories like listening to music and watching television together.

Death is not merely a medical or a physical event. It is also a spiritual event. Despite religious and spiritual practices, the patient reflects on his life and shows hope. Asking him what happens after could be accepted by some and cause anxiety for the others. However, finding courage to answer questions like: “What will happen when I die, what are my fears and what are my resources for support?” and reflecting on them could bring promise and harmony that we can die with.

MENTAL CHANGES - When we expect detachment from our loved ones, there is an intense desire to communicate with them and savor every moment with them. However, our loved ones create a “wall”. Withdrawal happens when the person becomes less responsive to having guests and communicating with them.

Confusion happens when the dying would jumble details, he may not recognize a family member or a care giver, or where he is or what circa he is in. They sleep more and become unaware of the existence of time. The body metabolism slows down, and the brain becomes less oxygenated. If the patient is disoriented but still amiable, it is better not to remind him of reality. If he exhibits fear, gentle consoling would help. Guests and voyaging could be suspected if they are agitated. They whisper to themselves and even try to get out of their beds. Sometimes, even people who died pay them a visit. Later, he undergoes deep slumber called Coma. It is important to presume that he can hear you. Saying encouraging words would help.

PHYSICAL CHANGES – Many physical developments may happen as the end of life nears. Loss of bladder and bowel control or incontinence is one example. This may mean maintaining the person’s self-respect, confidentiality and personal hygiene. Ability to tolerate the food and fluid declines. In the Filipino family, providing food is a way to show the patient the love of his family. So as the patient gives up his craving for food, we become heartbroken because we can’t show our love for them. An intravenous line or a feeding tube will help to support life. Digestive and excretory systems are also slow causing problems and complications. This plus some medications could lead to dry mouth and lips. Giving ice chips, sips of liquids and candies will help. Changes in Breathing could be slower or faster, deeper or shallower, or irregular. As breathing becomes more difficult, the heart’s pumping becomes slower and later, the lungs will be flooded with fluid. Dry eyes can be seen if the eyes remain partly open. Blinking reflex is less. Fever not only signifies infection, but more often than not it signifies the failing ability of the brain to regulate the body’s temperature. Giving paracetamol and applying cool blankets may help. When death nears and circulation slows down, the extremities are cooler, to touch and the skin becomes blanched and mottled. A warm sponge bath may be soothing to the patient. As the body’s metabolism goes down, the patient’s electrolytes may be abnormal causing twitching and seizures. These are involuntary muscle movements that are not painful.

When the breathing slows down and the heart stops… we still are in a riddle, not knowing how to solve this puzzle since part of us could not comprehend what’s happening or we could not accept this transition yet… It is a normal reaction… As the“ being gone” sinks in, we act and grieve… Remember that as family members and caregivers we should act in harmony as we bid our loved one goodbye. More than that, it helps to remember that life’s end means a passage to a greater beginning.

By : Aina Retizos – Sales Diaz, MD

“There are only three events in a man’s life: birth, life and death; he is not conscious of being born, he dies in pain and he forgets to live.” - Jeane de la Bruyere

Reflections

Dr. Saturnino Javieris a consultant Cardiologist , specializing in Interventional Cardiology at the Asian Hospital and Medical Center

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The Obama Assignment: Opportunity for Service, Call of Duty or Useless Protocol?

Four or five months ago, I received a call asking me if I was willing to accept an assignment as physician for the forthcoming Asia Pacific Economic Cooperation (APEC) Summit in November 2015. My instant reply was. “Yes of course, I will take it.”

Fast forward to several weeks later, I attended the briefing/orientation for the medical personnel assigned to provide assistance to the visiting APEC leaders and delegates. It was then that I realized the scope of responsibilities involved with the task I accepted.

My assignment? I was designated to be the close-in physician for the President of the United States, Barack Hussein Obama II. It dawned on me that if, heaven forbid, President Obama had a stroke or a heart attack, I would be at the forefront of his medical response team in the Philippines.

Really, now?

Certainly, I had my fair share of medical emergencies in the past – including heart attacks and strokes. The ONLY difference? (Call it the only extremely vital difference.) This assignment now involves the world’s most powerful leader, the leader of the worlds’ largest democracy and the prime target for assassination by some of the world’s most vicious terrorist networks.

What is the chance that I will even be able to hold Obama’s arm for blood pressure determination? Or insert an intravenous line on his arm? Or even subject him to a coronary angiogram? What is the likelihood that a physician of a developing Third World country will be able to render direct medical care to a president whose security force must have been through decades of enhanced and improved security precautions, advanced medical preparations and surveillance systems brought about undoubtedly by a John F. Kennedy assassination in 1963 and a Ronald Reagan assassination attempt in 1981.

I would dare venture that the possibility is infinitesimally low, if not absolutely, zero.

I already accepted that Obama would surely have his own contingent to provide him the most advanced medical and surgical care possible. I was certain he had a fully equipped medical facility in his ship docked nearby in Manila Bay that could handle any type of medical or surgical emergency. I would think that the U.S. Navy’s Arleigh Burke-class USS Fitzgerald which arrived in Manila before his arrival would likewise have

the medical capability to attend to the US president if there was a need.

It has been reported that the U.S. President’s plane (Air Force One) has a fully functional operating room and a full stock pharmacy. It has been touted that the presidential limousine or “The Beast” has a refrigerator that is fully stocked with the president’s blood type. It is well known that the U.S. President’s medical team (a special component of the White House Unit) travels ahead of the contingent to determine the accessibility of any medical facility within 20 minutes of a critical situation needing it. (He reportedly flew in with six doctors from the White House during his state visit to the UK in 2011.)

For almost five days, I was holed up in Hotel Sofitel to stand by for the U.S. President. With a nurse and an ambulance driver, we patiently waited for any task on hand as deemed by the Presidential Security Group – since the ambulance was supposed to be part of Obama’s convoy.

Therefore, was this APEC assignment a useless endeavor, a waste of time, a squander of resources? I dare say no. Every one should embrace the invitation as a patriotic duty whenever DOH asks for medical and paramedical personnel for important engagements.

Consider me a protocol-mandated counterpart of the visiting dignitary’s medical team, a necessary accessorial medical professional from the host government or a perfunctory medical provision for a visiting head of state as with all the other 20 leaders? Without any tinge of sadness, insult or insecurity, I consider myself the back-up of a back-up of a back-up.

Whether or not, by any figment of imagination, I would be ‘blessed’ with the singular opportunity to render medical service to Obama, my team remained ready to do the job – as we hoped for the best and prepared for the worst.

By: Saturnino P. Javier, MD, FPCP, FPCC, FACC

Dr. Paul Nierva is a Consultant at Asian Hospital and Medical Center, with specialty in Occupational and Family Medicine.

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Health CornerWhat’s New in Wellness?

by: Paul T. Nierva, M.D.

Recently, “a system of 10 hospitals that provide care for a metropolitan area of 2 million people committed its organization to excellence both in treating patients and in supporting its roughly 9,700 employees.”

According to the 2015 report of the Corporate Health and Wellness Association, Inc., those 9,700 employees “challenged and encouraged their colleagues in various nutrition, wellness, and physical activities.” And the collective results were a staggering 287,455,680 steps taken, 678 pounds lost, and exercise of more than 15,000 hours, all in a six-month time frame; translating to a cost savings of more than $52,000 to the company’s medical plan.

Clearly, the global trend of establishing a metrics-based Wellness Program in any business entity, proves to be not only financially rewarding, but actually a delight to customers. Why? As people become more healthy, they are more productive; which accords positive interface with the job and to clients – giving happiness and satisfaction.

Imagine if all business establishments, not just hospitals truly invested in the WELL-BEING of people, perhaps, no one would get sick and everybody would be saving a lot of money. However, the reality is that only 46% of companies in Asia offer health promotion programs to employees.

According to a 2012 study by the Ateneo de Manila University School of Government, the Philippines’ “health care delivery system is favorably biased to managing illness rather than encouraging wellness. Our health financing structure overwhelmingly subsidizes diagnosis and treatment of health problems rather than looking after individuals and families to keep them well over the life cycle.”

Therefore, Senate Bill #3489 or “The Healthy Workforce Act” hopes to catalyse a change of mindset in every individual, as it is geared towards the use of “effective worksite policies and programs to reduce health risks and improve quality of life” as it “encourages businesses to educate and motivate their employees to take their health seriously.”

However, for this cultural change to materialize, a concerted effort between the powers that be and the individual, must happen. Fortunately, one multinational

firm has implemented its global policy on Fitness Tracking of its employees in the Philippines. Management engages its workforce on a voluntary basis, to take part in peer competition,which is incentivised. Technology such as Fitbit@ and Jawbone@wristbands are provided for the participants, which monitor sleep quality, calories burned, healthy food logging, physical activity measurement. What happens is that the activities become purposefully meaningful as co-workers see the progress of one another through the centralized dashboard where all activities are logged. And their goal is to surpass 300,000,000 steps in six months.

While the novelty of fitness trackers slowly become available to the market, there are no limitations to optimizing one’s health. The key is to keep moving, literally. Go for a 30 minute brisk walk before going to work, walk with a purpose, engage in standing and walking meetings in the office, use the stairs instead of the elevator, eat an apple rather than a doughnut, adjust the workstation to suit one’s anthropometrics, and the list goes on. Make it fun by encouraging even just one person to do the same health activity with you, then compare your results after a given time frame.

So, what’s new in wellness? “Individualize wellness, because productive people are experts themselves in their lifestyles. Decide on which health activity is best self-efficacious.” “Know your health status. Improve your health status. Enjoy your rewards.” These are the key ingredients in being able to transition to what has now superseded wellness -- WELL-BEING.

Go for it!

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CSR Watch What Can We Offer?

by: Kris Garcia-Yabes

On December 17th , Asian Hospital and Medical Center culminated its corporate social activities for the year 2015 by holding a heartwarming Christmas Party for the sexually exploited and abused girls of Marillac Hills at Northgate, Alabang, Muntinlupa City. It was indeed a blessing to meet the children as well as the staff of the center. The 3 ½ hours spent with the children gave the AHMC ManCom members, volunteers, and staff the opportunity to know each child and listen to different stories that melted our hearts. Games, Christmas art making, gift giving, special presentations from both the children and AHMC volunteers, and salu-salo were the bonding activities during the party. Each AHMC volunteer was assigned to 2 children and acted as her kuya/ate. The quality time spent with the children made us realize how blessed we were not only with material things but most of all with families who love, take care, and support us. It was also a way of assessing their needs to help AHMC and Asian Charities identify what specific assistance to grant. The party was attended by 50 kids from 6 years to 15 years old. Since it was Christmas and our Mancom members are naturally born with generous hearts, additional Jollibee party meals for 200+ children and staff as well as months’ stock of hygiene supplies were provided to all the children and staff of the center. The tight hugs, sincere smiles, never ending thank you’s of the children were more than enough to end our year with happiness, gratification, and realization that we could do something to help change the life of a person in need. Indeed, their stories and experiences made an impact to us.

Let us recap our CSR activities for last quarter of 2015. During the months of October; November; and December, the CSR group in partnership with Asian Hospital Charities, Inc. (AHCI), the official charity arm of AHMC started some initiatives in selected public schools in Muntinlupa and chosen rehabilitation center. It was time to give back and share what we had to the

underprivileged, if not all, most of us believed on this.

AHMC, known for its medical expertise and facilities, focused its CSR initiatives on health education, screening, and provision of medical/surgical treatment to qualified beneficiaries. While our country is still striving to improve the healthcare assistance and benefits to the citizens, we know that we can take part in this predicament by taking steps through imparting knowledge to the communities to help them make informed decisions on health-related matters that will impact their lives.

Last October, we celebrated the Breast Cancer Awareness month by visiting 3 public schools namely Pamantasan ng Lungsod ng Muntinlupa (PLMUN), Muntinlupa National High School (MNHS), and Alabang Elementary School (AES) by giving a talk on Breast Cancer Awareness and free Clinical Breast Exam (CBE) to participating teachers. Breast Cancer Awareness lecture was conducted by AHMC Breast Center Surgeons, Dr. Aldine Astrid Basa, Head of Breast Center and Dr. Joseph Thomas Noriega while the CBE was done by the nurses of Breast Center. Non-clinical volunteers also helped manage the flow of the activity to ensure orderliness. Around 300 teachers from the 3 public schools attended the lecture and screening.

In November, being the National Diabetes Awareness month, AHMC and AHCI visited 4 public schools to promote Diabetes Awareness and do blood sugar screening among the teachers. The Section Head of Endocrinology, Dr. Marie Yvette Amante together with the Diabetes Nurse Educators shared their knowledge on Diabetes, its myths, facts, risk factors while the Nutritionist-Dietitians of the Clinical Nutrition Department taught the teachers about guidelines on normalizing blood sugar through diet management, healthy eating, and food choices. A random blood sugar screening was performed to 300 teachers after the lectures.

We’ve only just begun. This year 2016 will certainly make us more productive and fulfilled knowing that we can do something to help.

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News & Events

The Authority in Radiation OncologyTOMOTHERAPY Workshop Contouring – Head and Neck CancerDr. Vincent Gregoire, a leading Radiation Oncologist and the Director of the Center for Molecular Imaging and Experimental Radiotherapy in Belgium conducted a Tomotherapy training workshop on contouring for Head and Neck Cancers here at the Asian Cancer Institute on December 19,2015. The attendees included radiation oncologists and physicists from various hospitals in the Philippines, Singapore, Malaysia, Indonesia, and Thailand. The participants and case presenters from the Philippines included doctors and physicists of Asian Hospital’s Asian Cancer Institute, Makati Medical Center, Mother Teresa of Calcutta Medical Center in Pampanga.

The one-day workshop covered discussions on management approaches to accurately contour Head and Neck tumors. It was an opportunity for experts to learn from experts. The participants broadened their technical knowledge through discussions on radiation therapy and precise contouring which ultimately would result in better treatment outcomes for cancer patients.

The Stalwart of Immuno-Thoracic Oncology Dr. David Schrump visited Asian Hospital on November 10, 2015 and lectured on “ Immuno-Thoracic Oncology”. The event was a joint undertaking between the Metro Pacific Hospital Group and the Stephen Solarz Fellowship Program. Dr. Schrump is the Head of Thoracic Oncology at the prestigious Cancer Research Institute, National Cancer Institute in Bethesda, Maryland, USA.

Dr. Schrump oversees clinical and translational research pertaining to thoracic and gastrointestinal malignancies, including the development of innovative molecular approaches to the diagnosis and treatment of these neoplasms. He has pioneered the development of epigenomic therapies for thoracic cancers..

The medical staff of the Asian Cancer Institute , oncology fellows from the Philippine General Hospital (PGH) and Jose R. Reyes Memorial Medical Center (JRMMC) attended the event. The lecture provided the participants a deeper insight on the nature of lung malignancies and the latest developments in molecular medicine that could offer breakthroughs in the management of thoracic cancers.

Top Oncology Experts Graced Asian Hospital

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The AHMC Kick-Off EventMoving Further Ahead in 2016

All systems go! The Asian Hospital and Medical Center is ready and excited to face the opportunities and challenges in 2016!

The Kick-off Event on January 12, 2016 echoed with the Go for Gold – Part 2 battle cry . It signaled the launching of AHMC’s commitment to get the JCI Gold Seal re-accreditation in 2016. The event saw the gathering of JCI Champions – doctors, managers , and staff. AHMC President and CEO, Mr. Andi Licaros Jr. laid out the hospital’s 2016 Goals in facing anew the JCI Surveyors. Targets for this year include transition to full digital platforms and upgrading the current Hospital Information Management System to be spearheaded by the Medical Informatics Team. Also in the offing is the Staff Development Program where the AHMC Management is developing ways to empower the staff.

The Quality Management Team gave a review of the JCI Standards in a unique way, blending poetry with technical content, making the presentation more impactful and entertaining. The event was made more colourful with the live band and song performances of AHMC talents.

All the doctors and staff were issued the AHMC Pasaporte, a “passport” to serve as the springboard to the JCI world. Dr. Joven Tanchuco, explained the mechanics and purpose of the said passport—to record all training, meetings, collaborations attended by each hospital personnel in line with the JCI accreditation process..

The said Pasaporte would be stamped every time the employees, doctors, outsourced staff would attend and participate in the various activities prepared by the JCI Champions. Such activities include the JCI Baker’s Dozen, Cooler Talks, coordination meetings, etc. A lucky winner, those with the most stamped Pasaporte, will be announced in August or September this year and would be treated to a special prize.

Hand-in-hand , the AHMC family is ready to seize every opportunity in 2016 and looking forward to another successful, meaningful year!

By Leilani Joy R. Igarta

For the past two years, we have been given the privilege to showcase the unique and intrinsic character of Asian Hospital and Medical Center — its people, insights, aspirations, commitment, and sense of pride. The “ I Am Asian” newsletter has shown and will continue to show what it means to be Asian, what it means to be a part of this transforming organization.

As we continue with this journey, we wish to thank all the wonderful people — the management, the staff, the doctors, our corporate partners, our patients — for sharing their voices and thoughts, lending their hands, prodding us along the road. We find strength and courage from your support.

Seated (from left): Marivic Romualdez, Kris Yabes, Sharon Hernandez, Andres Licaros Jr., Dr. Aina Sales Diaz, Pinky Demaisip, Ana Jimenez, Pitz BautistaStanding (from Left): Glenn Yosores, Albert Henoguin, Victor Peria, L J Igarta, Jem Cristobal, Ronnie Buenaventura, Noli Garcia, Rodel Morales, Ronald Yacat, Nico Añonuevo

2205 Civic Drive, Filinvest CityAlabang, Muntinlupa City 1780 Philippines

Tel. No.: (632) 771-9000www.asianhospital.com

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