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CTS 1327: Section 3031Configuring and Administering Windows Client

OnlineAugust 14, 2017 – October 06, 2017

COURSE INFORMATION:

Course Description: This course provides students with the knowledge and skills required to install and configure Windows 10 desktops and devices in a corporate Windows Server domain environment., The skills that this course details include learning how to install and customize Windows 10 operating systems and apps, and configure local and remote network connectivity and storage. Students also will learn how to configure security for data, devices, and networks, and maintain, update, and recover Windows 10.

Course Goals: This course helps prepare students for taking the Microsoft certification exam 70-697.

Course Objectives:

After completing this course, students will be able to:

1. Describe the important new features of Windows 10.

2. Install Windows 10.

3. Configure a device that is running Windows 10.

4. Configure network connectivity for a Windows 10 device.

5. Manage storage in Windows 10.

6. Manage folders and printers.

7. Manage Apps.

8. Manage data security.

9. Manage device security.

10. Implement Windows 10 features to improve network security.

11. Monitor and update Windows 10 devices.

12. Restore files, roll back drivers, and recover Windows 10 devices.

Course Content:

The course is broken down into 8 weekly segments designed to provide the student with an overview of decision making and hands-on experience working with Windows 10.

Learning occurs through reading the prescribed text, completing the associated labs, and watching any referenced videos. Knowledge is tested by quizzes designed to verify

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reading comprehension. A number of quiz questions will relate directly to the specific reading assignments and/or videos.

Computer Requirements:

Students should have regular access to a computer that is connected to the Internet. It is strongly recommended that students have a broadband (high-speed) internet connection. When taking on-line quizzes, exams (or viewing on-line videos), students should have an internet connection that is stable and will not drop their connection.

Students without a stable high-speed internet connection should consider making arrangements to take on-line quizzes and exams at one of the St. Petersburg College libraries (or a similar facility) where a stable high-speed internet connection is available.

Grading Policy:

LATE WORK WILL NOT BE ACCEPTED. Students must submit all of the assignments for each week by the deadline or they will receive no credit for the late assignment. Each assignment is due in a week, however when possible a grace period is made available. Do not use the week grace period unless you have an emergency situation. Exceptions to the deadlines are at the sole discretion of the instructor. If the instructor makes an exception, partial credit may be applied.

All labs must be completed in NetLab (NetLab.spcollege.edu) or in the classroom for full credit.

REQUIRED TEXTBOOK & OTHER RESOURCE INFORMATION:

Official Microsoft Textbooks must be purchased from the bookstore before the first day of class. The required textbook is 20697 1C Implementing and Managing Windows 10.

The Instructor:

Holly Hoopes, Ph.D.:[email protected]: EpiCenter 2-408Phone: (727) 341-3373Instructor Web Page: http://www.spcollege.edu/instructors/id/713

Students should anticipate a response to email within one SPC work day. Grading is normally complete within four SPC workdays after the due date.

IMPORTANT DATES: See Academic Calendar: Course Dates: August 14 – October 06, 2017Drop with refund: August 18, 2017 Withdrawal with a W: September 14, 2017Financial Aid: http://www.spcollege.edu/pages/dynamic.aspx?id=800

Student Responsibilities and Assistance

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http://www.spcollege.edu/pages/dynamic.aspx?id=800

https://www.spcollege.edu/calendar/

http://www.spcollege.edu/instructors/id/713

mailto:[email protected]

ACADEMIC DEPARTMENT:Dean: Dr. Sharon SetterlindOffice Location: St. Pete Gibbs Campus TE 116Office Number: (727) 341-4724Academic Chair: John LongOffice Location: St. Pete Gibbs Campus TE 116A and EpiCenter 2-409Office Number: (727) 341-4620

ACCESSIBILITY

This course is designed to be welcoming to, accessible to, and usable by everyone, including students who are English-language learners, have a variety of learning styles, have disabilities, or are new to online learning. Be sure to let me know immediately if you encounter a required element or resource in the course that is not accessible to you. Also, let me know of changes I can make to the course so that it is more welcoming to, accessible to, or usable by students who take this course in the future.

If you have documentation of a disability or feel you may have a disability:

St. Petersburg College recognizes the importance of equal access to learning opportunities for all students. Accessibility Services (AS) is the campus office that works with students who have disabilities to provide and/or arrange reasonable accommodations. Students registered with AS, who are requesting accommodations, are encouraged to contact their instructor by the first week of the semester. Students who have, or think they may have, a disability (e.g. learning disability, ADD/ADHD, psychiatric, medical/orthopedic, vision, and/or hearing), are invited to contact the Accessibility Coordinator (AC) that serves your campus for a confidential discussion. To find your AC for your specific campus, please go to the college-wide Accessibility Services website: https://www.spcollege.edu/accessibility

ESSENTIAL SKILLS AND TECHNICAL STANDARDS

The field of computers and information technology is intellectually and at times physically challenging. The Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act of 1973 ensure that qualified applicants have the ability to pursue program admission. However, all students must meet the essential skills and technical standards required of the St. Petersburg College of Computer and Information Technology Programs with or without reasonable accommodations for admission and completion of the program to prepare for the profession of study. Each student will be held to the same standards with or without reasonable accommodations. Our focus is the student and to best prepare him or her for the profession. Our goal is for them to enter and complete the program without barriers.

SPC CCIT Computer Networking AS: Essential Functions

COMPETENCY ESSENTIAL FUNCTION EXAMPLES OF REQUIRED FUNCTIONS(not all inclusive)

Interpersonal Communication

Customer service, human relations and communication skills sufficient for effective interaction with others,

Communicate effectively with clients and team members by displaying excellent verbal/oral, written and listening skills.

Ability to demonstrate appropriate positive social skills to interact with clients, team members and colleagues.

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https://www.spcollege.edu/accessibility

whether in verbal or oral formats.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Demonstrate ability to conceptualize, analyze, synthesize, and evaluate a problem and propose an adequate solution.

Analyze and evaluate problems to determine if given data and information will produce required outputs.

Complex Problem Solving

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Capacity to solve novel, ill-defined problems in a complex, real-world setting.

Ability to reduce a complex problem to a series of ordered steps. Identify both positive and negative factors that could impact the

solution to a problem and prepare measures to manage those factors.

Computation Applying the knowledge of mathematics to solve problems.

Identify mathematical and statistical analysis procedures needed to develop a solution.

Ability to apply similar problem solving techniques utilized in mathematics to solve logical computing and technology problems.

Computers and Networks

Knowledge of computer and networking hardware and software, including applications.

Demonstrate visual acuity to identify specific computer hardware components, component types, wire colors, etc.

Ability to manage hardware/software applications in a networking environment including project development.

Provide support for equipment installation, maintenance, and repair.

Capability to troubleshoot and maintain network installations given a specific problem scenario.

Professional Broad understanding of the industry and demonstrated networking technical skills

Maintain knowledge of the tools, techniques and resources to remain current in the IT field.

Ability to complete an internship in the IT field. Develop the skills needed to take the aligned industry

certification(s).

If a student cannot demonstrate the abilities above, it is the responsibility of the student to request an appropriate accommodation with Accessibility Services. Please contact the Accessibility Coordinator on your campus or visit www.spcollege.edu/accessibility. Determination of a reasonable accommodation will be made on an individual basis and the accommodation cannot fundamentally alter the nature of the program offered, impose an undue hardship, or jeopardize safety.

Time Commitment

This is a 3-credit course conducted over 8 weeks, entirely online. In order to meet accreditation standards, on average, students should expect to spend between 12 to 15 hours per week on course activities and assignments. Spending less time would be insufficient for success in this course. Some important information is provided in the Assignments and Due Dates section.

Attendance

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Class participation is expected and encouraged. Participation is defined as reading and preparing for class, completing and submitting assignments on time, and taking part in all course activities. The Assignments and Due Dates Overview has assignments, and final project due dates listed.

Attendance for the 60% point of this class will only count weeks where the student has completed work representing more than 50% of the available points for that specific week. See SPC policies below. NOTE: Not achieving attendance leads to a WF (Withdrawn and Failed) implying serious financial and GPA consequences.

This class is to further your career. To get the most out of it:

you will have read the materials and completed any assignments by the posted due dates;

you will exhibit a deliberate effort to apply, extend, and challenge concepts that we generate in class and in the virtual venue;

you will demonstrate your curiosity and willingness to ask questions, advance comparisons, and make observations;

you must complete all labs in NetLab or in the classroom for full credit.

Academic Honesty

Academic dishonesty and plagiarism will not be tolerated. Please see the SPC Academic Honesty Policy.

(Back to the Top)

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https://www.spcollege.edu/academichonesty/

https://www.spcollege.edu/academichonesty/

SPC Information & Policies

SPC policies and information are no longer managed from the syllabus document. They may be found at the Syllabus Addendum on the general SPC website.

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Support Services and ResourcesStudent HelpDesk

(727)341-4357http://www.spcollege.edu/helpdesk/

SPC Library -

http://www.spcollege.edu/libraries/

College of Computer and Information Technology (CCIT) Home Page

http://www.spcollege.edu/ccit/

Academic Calendar

http://www.spcollege.edu/calendar/#tab=2

Career Development Services

http://www.spcollege.edu/careerservices/

International Student Services

http://www.spcollege.edu/internationalstudents/

Learning Support Centers

http://www.spcollege.edu/tutoring/

New Initiative Center (NIP)

http://www.spcollege.edu/hec/nip/

MEETING INFORMATION:

Course Location: This is an Online class. All hands-on labs will be completed using NetLab at: http://netlab.spcollege.edu/. The username is your student ID and the initial password is Pa$$w0rd and is case sensitive (the 0 is a zero, not the letter O). Additionally, Professor Hoopes hosts open labs at EpiCenter on Wednesday, and Thursday from 4 pm – 8pm in room 2-425 or 2-426. She is available by appointment as well. Please take advantage of this valuable resource.

The College realizes that it is possible for a significant natural disaster to compromise SPC campus facilities sufficiently to disrupt the delivery of classes on campus(es) for an

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http://netlab.spcollege.edu/

http://www.spcollege.edu/hec/nip/

http://www.spcollege.edu/tutoring/

http://www.spcollege.edu/internationalstudents/

http://www.spcollege.edu/careerservices/

http://www.spcollege.edu/calendar/%23tab=2

http://www.spcollege.edu/ccit/

http://www.spcollege.edu/libraries/

http://www.spcollege.edu/helpdesk/

http://www.spcollege.edu/addendum/

extended period of time, and is planning ways our operations can continue following such an emergency. Online courses will continue as normal.

Assignments and Due Dates:

Unit 1. Week of August 14 through August 20, 2017.

Read Module 1in the textbook.

Complete the corresponding lab in Module 1 by going to http://Netlab.Spcollege.edu/. Alternatively, labs may be completed in the classroom during open labs. The username is your student ID and the initial password is Pa$$w0rd which is case sensitive (the 0 is a zero, not the letter O). You will be asked to change your password during your initial sign on.

Completing the lab in Netlab or in the classroom is a requirement for this assignment. Failure to complete the lab in Netlab or in the classroom results in zero points for this assignment.

Complete Lab Reflections: Once you have completed the Module 1 Lab, create one Word document that covers the lab. This one document should have four paragraphs covering the Lab in Module 1.

1. Paragraph one describes the purpose of the lab.

2. Paragraph two discusses how the topic in this lab would be used in a production environment.

3. Paragraph three describes your experience performing the lab, including any problems or Eureka’s you may have discovered. Paragraph three reflects on your experience or interactions while completing the lab(s), merely saying that the lab went well is not sufficient for full credit.

4. Paragraph four describes what you learned from the lab.

Make sure to include headings (Showing both the name of the lab and the name of the paragraph) so that the document is easy to follow. Be specific, especially in the paragraph about what you learned. When you have completed the document upload it to the appropriate DropBox. Note: All eight lab paragraphs must be submitted in one Word document. (20 Points)

Take Quiz 1 (10 Points)

Introduce yourselves in the Unit 1 Introduction Post (5 points)

Respond to the Unit 1 Discussion Post (35 Points)

Initial Discussion Posts are due on Thursday, August 17.

Response to peers and all other Unit 1 assignments are due on Sunday, August 20, 2017

Unit 2. Week of August 21 through August 27, 2017.

Read Modules 2 and 3 in the textbook.7

http://Netlab.Spcollege.edu/

Complete the corresponding labs in Modules 2 and 3 by going to http://Netlab.Spcollege.edu/. Or, labs may be completed in the classroom during open labs.

Completing the labs in Netlab or in the classroom is a requirement for this assignment. Failure to complete the labs in Netlab or in the classroom results in zero points for this assignment.

Complete Lab Reflections: Once you have completed the Module 2 and 3 Labs create one Word document that covers the labs. This one document should have four paragraphs covering the Labs in Module 3 and four paragraphs covering the Lab in Module 4 for a total of eight paragraphs.


2. Paragraph two discusses how the topic in this lab would be used in a production environment. Paragraph 3 reflects on your experience or interactions while completing the lab(s).

3. Paragraph three describes how the lab went for you including any problems you may have experienced.


Make sure to include headings (Showing both the name of the lab and the name of the paragraph) so that the document is easy to follow. Be specific, especially in the paragraph about what you learned. When you have completed the document upload it to the appropriate Drop Box. Note: All eight lab paragraphs must be submitted in one Word document. (40 Points)


Take Quiz 3 (10 points)

Respond to the Unit 2 Discussion (35 Points)

Initial Discussion posts are due on Thursday, August 24.

Response to peers and all other Unit 2 assignments are due on Sunday, August 27.

Unit 3. Week of August 28 through September 03.

Read Modules 4 and 5 in the textbook.



Complete Lab Reflections: Once you have completed the Module 4 and 5 Labs create one Word document that covers the labs. This one document should have four paragraphs covering the Lab in Module 5 and four paragraphs covering the Lab in Module 6 for a total of eight paragraphs.

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Initial posts are due on Thursday, August 31.

Response to peers and all other Unit 3 assignments are due on Sunday, September 03.

Unit 4. Week of September 04 through September 10.

Read Module 6 in the textbook.

Complete the labs A, B, and C in Module 6 by going to http://Netlab.Spcollege.edu/. Or, labs may be completed in the classroom during open labs.


Complete Lab Reflections: Once you have completed the Module 6 Labs create one Word document that covers the labs. This one document should have four paragraphs covering all of the Labs in Module 6 for a total of four paragraphs.






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Initial posts are due on Thursday, September 07.



















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Initial posts are due on Thursday, February 16.

Response to peers and all other Unit 6 assignments are due on Sunday, February 19.Completing the labs in Netlab is a requirement for this assignment. Failure to complete the labs in Netlab results in zero points for this assignment.

Unit 7. Week of September 25 through October 01.






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Response to peers and all other Unit 7 assignments are due on Sunday, October 01.

Unit 8. Week of October 02 – October 06, 2017.

Take the Final Exam online by Wednesday, October 04, 2017.

Final Grades Posted on Friday, October 06, 2017.

GRADING:

Quizzes 12 Quizzes@ 10 points each 120

Lab Reflections 12 Lab Write-Ups@ 20 points each 240

Discussions 7 Discussion Posts@ 35 points each 245

Introductions 1 Introduction Post@ 5 points 005

Final Exam 1 Final Exam @ 100 points 100

Total Points Possible 700

A if total points 630 - 700

B if total points 560 - 629

C if total points 490 - 559

D if total points 420 - 489

F if total points <= 419

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STUDENT SURVEY OF INSTRUCTION:The student survey of instruction is administered in courses each semester. It is designed to improve the quality of instruction at St. Petersburg College. All student responses are confidential and anonymous and will be used solely for the purpose of performance improvement.

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