© 2017 IBM Corporation1

IBM Maximo Network on Blockchain: Building diversity and resiliency through collaboration

© 2017 IBM Corporation22

The Business Value of Blockchain

Blockchain is a shared ledger technology allowing any participant in the business network to see

THE system of record (ledger)

Blockchain allows different parties that do not trust each other to share information without requiring a central administrator

3

Why Asset Managers Need Blockchain…

… Inefficient, expensive, vulnerable

Financial records

Party A’s records

Party C’s records

Auditor records

Party B’s records

Party D’s records

4

Removes process, technical and trust issues

… Consensus, provenance, immutability, finality

Party C’s records

Auditor records

Party B’s records

Party D’s records

Financial records

Party A’s records

Shared, replicated, permissioned

Announcing: IBM Maximo Network on Blockchain

5

Challenges: - Need visibility/Traceability throughout all actors and activities- Very difficult to manage the complex relationships between

multiple vendors who supply or maintain- Customers don’t want to open Maximo to external participants- Don’t want to store all information in Maximo

Solution:• Consistent Processes regardless of whether work is being done

inside or outside Maximo• Immutable records stored permanently within fabric providing

greater transparency of history and proof of completion

Secure Blockchain Ledger visibility for Shared Asset Management

Maximo Customer becomes the bottleneck for all info sharing and communications

Supplier

Regulator

Maximo

Inspector

Contractor

Contractor

Regulator

Inspector

Contractor

ContractorSupplier

Maximo

© 2017 IBM Corporation

Blockchain is creating extraordinary opportunities for businesses to come together in new ways

Create New ValueProvides a secure & immutable repository that acts as the single source of truth

Optimize EcosystemsEveryone has visibility to a complete history of transactions by all parties (as dictated by agreed-upon authorization defined in the

Smart Contract

Reduce RiskEliminates mistrust and the ‘blame game’

among the business network partners.Helps with Conflict Resolution/Audits

USE CASE: Shared maintenance of common infrastructure

• Service Providers share common infrastructure components supporting transportation, aerospace, communications

• Outsourced maintenance work provides many communication and coordination challenges

• Issues of trust between stakeholders and liability associated with incorrect or incomplete services

• Using Maximo and Blockchain in combination can enhance data visibility, support more efficient work processes and improve safety

7

USE CASE: Secure maintenance, repair and disposal

• Multiple parties are often involved in the maintenance and repair process

• Secure and share evidence associated with condition

• Improve support of warranty and insurance processes

• Ensure disposal in compliance with insurer, manufacturer, and regulatory requirements

• Applicable to both asset and infrastructure supply chains

USE CASE: Remote Monitoring and IoT Device Connectivity

• Many opportunities for new business processes in remote monitoring of assets

• Communications Service Providers are key part of the network for device connectivity

• New business opportunities for service providers by integrating with business applications that add value - for example managing asset health -using IoT Connection Services

• Corrective actions can be addressed using the Maximo Network for Blockchain and Secure maintenance, repair and disposal

9

USE CASE: Asset and contractor provenance

• Establishing the provenance of key asset components can be challenging

• Tracking location, interactions and current possession across a lifetime is complex

• Use Maximo with blockchain to validate asset history and certification of components and services

• Ensure that third party contractors have the required qualifications to work on assets

• Opportunities to improve the commissioning process for new assets

10

What scenarios would you benefit from blockchain?

Your Maximo systemAll your asset transactions managed in Maximo

All your asset transactions managed in Maximo but concerns around trust with some transactions

Some asset transactions managed in Maximo others managed by third parties and interfaced to Maximo

Some asset transactions managed in Maximo others managed by third parties and contractors who use their own systems with no interface

Assets that move location and ownership throughout their lifecycle outside of a single Maximo system

Assets where regulatory oversight is required from third parties

Asset transactions across a business network of partners where there is a history of mistrust or a blame culture

Unlikely

Possible

TARGET

Customer Project Pain point

Government Agency Asset assignment process

The business processes related to asset assignment and repair involve a lot of paperwork, and include many participants who don't interact regularly with Maximo. There is a lack of trust in the satisfactory completion of processes, which contributes to delays and errors.

Energy and Utilities Outsourced repair work There is a lack of visibility and control over the asset repair process for high value assets such as turbine components. This causes delays and increased cost.

Oil and Gas Marine certification There is a lack of trust in the satisfactory completion of processes and certification, which contributes to delays and errors.

Select Customer Examples – Cross Industry

WO Task

Inspection

20 --------

ServiceRequest

Location

Demonstration Overview – Hazardous Material

MaximoNetwork onBlockchain

1. The Hazardous Material Smart Contract is configured in Maximo Network on BlockChain and deployed to the IBM Blockchain

Integration Analyst

User

Work OrderHazmat10 ---------20 ---------30 ---------40 ---------50 ---------

Work Tasks

10 ---------

2. User reports the finding of a Hazardous Material in a Maximo Location

Hazmat Inspector4. Hazmat inspection performed, confirms existence of material

WO Task

Remediation

30 --------

Hazmat Vendor5. Hazmat Vendor receives notification of work, secures permit and performs remediation

WO Task

Inspection

40 --------

6. Building InspectorReceives notification of work being performed and periodically views the status.

Work Tasks

50 ---------

Internal – Security lifted

7. Access restriction is removed and location is available

Internal – Area Secured3. Location is secured to prevent access

Work Order for Hazardous Material in a Location

WO TaskInspection

20 APPR

MaximoNetwork onBlockchain

Work Tasks

20 APPR

Hazmat Inspector

Receives Inspection Work

Task 20 Approved

IBMBlockchain

Participant Application

Participant Application - Inspector

Inspection Task

Completed w/ Image

Inspection Task

Completed w/ Image

WO Task

Inspection

20 COMPMaximo

Network onBlockchain

Work Tasks

20 COMP

Hazmat Inspector

Completes Inspection Work

Task 20 Completed

IBMBlockchain

Participant Application

Task 20 Completed, 30 Approved

Task Status

Remediation Work Task 30 Approved

Task 30 Approved

Task 30 In Progress

Task 30 set to Completed

Task 30 set to COMP

Task Status

Updates

Task 30 Completed; Task 40 Approved

Transaction History

from Blockchain

Work Order view of BC transaction history

Transaction History

from Blockchain

Work Order view of BC transaction history

Transaction History

from Blockchain

Work Order view of BC transaction history

Regulator completes

review

Regulator signs off on remediation work

WO Closed

Close WO with History view of BC transactions

Blockchain Transaction

History

Summary - Maximo Network on Blockchain

• Maximo remains the focal point for asset management combining data held in Maximo with participant asset transactions held in the blockchain

• All network participants agree on the transactions that should be shared in the blockchain. This will include the key asset related transactions created by network participants that need to be accessible in Maximo

• Maximo defines the data and transactions that will be captured in the blockchain and who can create and view those transactions

• Network participants create and view blockchain transactions using a participant application or api based on granted authorization

• Network participants retain their own subset of the asset data, including data not needed in Maximo, in their own systems

• Blockchain can be used for other processes such as asset health, safety, supply chain (not just Assets)