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IBM XIV Storage SystemModel 281x-A14

Planning Guide

GC27-3913-04

��

NoteBefore using this information and the product it supports, read the information in “Safety and environmental notices” onpage ix and “Notices” on page 45.

This edition replaces GC27-3913-02.

© Copyright IBM Corporation 2008, 2013.US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contractwith IBM Corp.

Contents

Figures . . . . . . . . . . . . . . . v

Tables . . . . . . . . . . . . . . . vii

Safety and environmental notices . . . ixSafety notices and labels . . . . . . . . . . ixSpecial caution and safety notices . . . . . . . x

Laser safety. . . . . . . . . . . . . . xLadder usage . . . . . . . . . . . . . xiFire suppression systems . . . . . . . . . xiPower cables . . . . . . . . . . . . . xiLeakage current . . . . . . . . . . . . xiiSite preparation . . . . . . . . . . . . xii

Environmental notices . . . . . . . . . . xiii

About this guide . . . . . . . . . . xvWho should use this guide . . . . . . . . . xvConventions used in this guide. . . . . . . . xvPublications and related information . . . . . . xvGetting information, help, and service . . . . . xviiiOrdering publications . . . . . . . . . . xviiiSending your comments . . . . . . . . . xviii

Summary of changes . . . . . . . . xxi

Chapter 1. Overview . . . . . . . . . 1

Chapter 2. System specifications . . . . 3

Chapter 3. Rack components andconfigurations . . . . . . . . . . . . 5Rack components . . . . . . . . . . . . . 5Rack configurations . . . . . . . . . . . . 7Network connections . . . . . . . . . . . 9

Chapter 4. Physical requirements . . . 11Delivery requirements . . . . . . . . . . . 11Physical space requirements . . . . . . . . . 12Floor weight-support requirements . . . . . . 12Raised floor requirements . . . . . . . . . 13Cooling and environmental considerations . . . . 13Contamination information . . . . . . . . . 15

Chapter 5. Planning for powerrequirements . . . . . . . . . . . . 17Power sources . . . . . . . . . . . . . 17Power consumption . . . . . . . . . . . 18Input voltages and frequencies . . . . . . . . 19Main-power cables specifications . . . . . . . 19Emergency power-off considerations . . . . . . 22

Chapter 6. Network requirements . . . 23

Network cable requirements . . . . . . . . . 23Fibre Channel and iSCSI ports . . . . . . . . 23Fibre Channel network configurations . . . . . 24Ethernet (iSCSI) network configurations . . . . . 27Mixed iSCSI and Fibre Channel host access. . . . 28Remote mirroring network configuration . . . . 29Management ports . . . . . . . . . . . . 29Technician port . . . . . . . . . . . . . 30

Chapter 7. Delivery and rack options 31Data and interface module options . . . . . . 31Weight reduced shipping option . . . . . . . 32Radio frequency identification device feature . . . 32

Chapter 8. Planning for remote supportand call home. . . . . . . . . . . . 33Remote support connections . . . . . . . . . 33

Remote access through a dedicated networkconnection. . . . . . . . . . . . . . 33Remote access by broadband connection. . . . 35Remote access by modem . . . . . . . . 36

Call home configuration . . . . . . . . . . 36

Chapter 9. Planning formanagement-tool requirements . . . . 39Requirements for IBM XIV Storage ManagementGUI, XCLI, and XIVTop . . . . . . . . . . 39Installing the IBM XIV Storage Management GUI,XCLI, and XIVTop . . . . . . . . . . . . 39

Chapter 10. Specifications for model281x-A14 (pre-August 2009 racks) . . . 41Power consumption (pre-August 2009 racks) . . . 41Cooling and environmental considerations(pre-August 2009 model 281x-A14 racks) . . . . 41Dimensions (pre-August 2009 racks) . . . . . . 42Physical space, weight, and acoustics (pre-August2009 racks) . . . . . . . . . . . . . . 43

Notices . . . . . . . . . . . . . . 45Trademarks . . . . . . . . . . . . . . 46Homologation statement . . . . . . . . . . 47Electronic emission notices . . . . . . . . . 47

Federal Communications Commission Statement 47Industry Canada Compliance Statement . . . . 47European Union Electromagnetic CompatibilityDirective . . . . . . . . . . . . . . 47Australia and New Zealand Class A Statement 48Germany Electromagnetic Compatibility Directive 48People's Republic of China Class A Statement . . 49Taiwan Class A Statement . . . . . . . . 49Taiwan Contact Information . . . . . . . . 49Japan Voluntary Control Council for InterferenceClass A Statement . . . . . . . . . . . 50

© Copyright IBM Corp. 2008, 2013 iii

Japan Electronics and Information TechnologyIndustries Association Statement . . . . . . 50Korean Communications Commission Class AStatement . . . . . . . . . . . . . . 50Russia Electromagnetic Interference Class AStatement . . . . . . . . . . . . . . 50

Index . . . . . . . . . . . . . . . 53

iv IBM XIV Model 281x-A14 Planning Guide

Figures

1. Fully populated XIV system model 281x-A14rack . . . . . . . . . . . . . . . 6

2. Minimally populated XIV system model281x-A14 rack . . . . . . . . . . . . 7

3. Clearance requirements for service and coolingthe XIV system rack. . . . . . . . . . 12

4. Raised floor requirements . . . . . . . . 135. Fully redundant Fibre Channel configuration

with 12 paths to each volume . . . . . . 256. Fully redundant Fibre Channel configuration

with six paths to each volume . . . . . . 26

7. Fully redundant Fibre Channel configurationwith minimum cabling and paths to sixinterface modules . . . . . . . . . . 27

8. Remote support components . . . . . . . 349. Remote support connectivity by broadband

connection . . . . . . . . . . . . . 3510. Remote support connectivity by modem 3611. Call home routing . . . . . . . . . . 3712. Top view of clearance requirements for service

and cooling . . . . . . . . . . . . 43

© Copyright IBM Corp. 2008, 2013 v

vi IBM XIV Model 281x-A14 Planning Guide

Tables

1. IBM XIV related publications . . . . . . xvii2. IBM XIV related websites . . . . . . . xvii3. Available hardware and warranty periods 14. Capacity . . . . . . . . . . . . . . 75. Processors and memory . . . . . . . . . 86. Fibre Channel and iSCSI ports on interface

modules . . . . . . . . . . . . . . 87. Patch panel connections . . . . . . . . 108. Typical delivery clearance requirements 119. Rack dimensions and service clearance

requirements . . . . . . . . . . . . 1210. Thermal dissipation . . . . . . . . . . 1411. Airflow requirements . . . . . . . . . 1412. Power consumption . . . . . . . . . 1813. Input voltages and frequencies . . . . . . 1914. Automatic transfer switches . . . . . . . 20

15. Main-power cables . . . . . . . . . . 2016. Fibre Channel and iSCSI ports on interface

modules . . . . . . . . . . . . . 2417. Data module feature codes . . . . . . . 3118. Interface module feature codes . . . . . . 3119. Call home configuration information . . . . 3720. Operating system and processor requirements 3921. Power consumption for partial and full rack

configurations (pre-August 2009 racks) . . . 4122. Thermal dissipation for partial and full rack

configurations (pre-August 2009 racks) . . . 4123. Airflow requirements for partial and full rack

configurations (pre-August 2009 racks) . . . 4224. Rack dimensions and clearances (pre-August

2009 racks) . . . . . . . . . . . . . 42

© Copyright IBM Corp. 2008, 2013 vii

viii IBM XIV Model 281x-A14 Planning Guide

Safety and environmental notices

Review the safety notices, environmental notices, and electronic emission noticesfor IBM® XIV® Storage System before you install and use the product.

Safety notices and labelsReview the safety notices and safety information labels before using this product.

To view a PDF file, you need Adobe Reader. You can download it at no chargefrom the Adobe website (get.adobe.com/reader/).

IBM Systems Safety Notices

This publication contains the safety notices for the IBM Systems products inEnglish and other languages. Anyone who plans, installs, operates, or services thesystem must be familiar with and understand the safety notices. Read the relatedsafety notices before you begin work.

IBM XIV Storage System Safety Notices (http://publib.boulder.ibm.com/infocenter/ibmxiv/r2/topic/com.ibm.help.xiv.doc/docs/xiv_safetynoticesbook.pdf)

Note: The Safety Notices document is organized into two sections. The danger andcaution notices without labels are organized alphabetically by language in the“Danger and caution notices by language” section. The danger and caution noticesthat are accompanied with a label are organized by label reference number in the“Labels” section.

The following notices and statements are used in IBM documents. They are listedin order of decreasing severity of potential hazards.

Danger notice definitionA special note that emphasize a situation that is potentially lethal orextremely hazardous to people.

Caution notice definitionA special note that emphasize a situation that is potentially hazardous topeople because of some existing condition, or to a potentially dangeroussituation that might develop because of some unsafe practice.

Note: In addition to these notices, labels might be attached to the product to warnof potential hazards.

Finding translated notices

Each safety notice contains an identification number. You can use this identificationnumber to check the safety notice in each language.

To find the translated text for a caution or danger notice:1. In the product documentation, look for the identification number at the end of

each caution notice or each danger notice. In the following examples, thenumbers (D002) and (C001) are the identification numbers.

© Copyright IBM Corp. 2008, 2013 ix

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DANGER

A danger notice indicates the presence of a hazard that has the potentialof causing death or serious personal injury. (D002)

CAUTION:A caution notice indicates the presence of a hazard that has the potential ofcausing moderate or minor personal injury. (C001)

2. Open the IBM XIV Storage System Safety Notices (http://publib.boulder.ibm.com/infocenter/ibmxiv/r2/topic/com.ibm.help.xiv.doc/docs/xiv_safetynoticesbook.pdf) publication.

3. Under the language, find the matching identification number. Review the topicsabout the safety notices to ensure that you are in compliance.

IBM safety information

This publication contains non-English language versions of the safety informationlabels that are found on the hardware.

Safety Information Labels

To view a PDF file, you need Adobe Reader. You can download it at no chargefrom the Adobe website.

Note: This product was designed, tested, and manufactured to comply with IEC60950-1, and where required, to relevant national standards that are based on IEC60950-1.

Special caution and safety noticesThis information describes special safety notices that apply to the IBM XIV StorageSystem. These notices are in addition to the standard safety notices supplied andaddress specific issues relevant to the equipment provided.

Laser safetyWhen using an NVRAM5 or NVRAM6 cluster media converter, the storage systemmust be installed in a restricted access location.

CAUTION:This product contains a Class 1M laser. Do not view directly with opticalinstruments. (C028)

This equipment contains Class 1 laser products, and complies with FDA radiationPerformance Standards, 21 CFR Subchapter J, and the international laser safetystandard IEC 825-2.

x IBM XIV Model 281x-A14 Planning Guide


CAUTION:

Class I

Data processing environments can contain equipment transmitting on systemlinks with laser modules that operate at greater than Class 1 power levels. Forthis reason, never look into the end of an optical fiber cable or open receptacle.(C027)

Attention: In the United States, use only SFP or GBIC optical transceivers thatcomply with the FDA radiation performance standards, 21 CFR Subchapter J.Internationally, use only SFP or GBIC optical transceivers that comply with IECstandard 825–1. Optical products that do not comply with these standards mightproduce light that is hazardous to the eyes.

Usage restrictions: The optical ports of the modules must be terminated with anoptical connector or with a dust plug.

Ladder usageA step or platform ladder might be necessary to service higher modules. Use anOSHA/CSA approved non-conductive step or platform ladder specified for at leasta 136.4 kg (300 lb.) load capacity.

See the ladder specification in the IBM Test Equipment Service Center website(w3.ibm.com/bluepedia/display/en/Test+Equipment+Service+Center).

Fire suppression systemsA fire suppression system is the responsibility of the customer. The insuranceunderwriter, local fire marshal, or a local building inspector, or all three, must beconsulted in selecting a fire suppression system that provides the correct level ofcoverage and protection.

IBM designs and manufactures equipment to internal and external standards thatrequire certain environments for reliable operation. Because IBM does not test anyequipment for compatibility with fire suppression systems, IBM does not makecompatibility claims of any kind nor does IBM provide recommendations on firesuppression systems.

Power cablesUse only IBM approved UL power cables.

For your safety, IBM provides a power cable with a grounded attachment plug touse with this IBM product. To avoid electrical shock, always use the power cableand plug with a correctly grounded outlet. IBM power cables used in the UnitedStates and Canada are listed by Underwriters Laboratories (UL) and certified bythe Canadian Standards Association (CSA). For units intended to be operated at115 volts: Use a UL-listed and CSA-certified cable set consisting of a minimum 18AWG, Type SVT or SJT, three-conductor cable, a maximum of 15 feet in length anda parallel blade, grounding-type attachment plug rated 15 amperes, 125 volts. Forunits intended to be operated at 230 volts (U.S. use), use a UL-listed andCSA-certified cable set consisting of a minimum 18 AWG, Type SVT or SJT,three-conductor cable, a maximum of 15 feet in length and a tandem blade,

Safety and environmental notices xi

http://w3.ibm.com/bluepedia/display/en/Test+Equipment+Service+Center

grounding-type attachment plug rated 15 amperes, 250 volts. For units intended tobe operated at 230 volts (outside the U.S.), use a cable set with a grounding typeattachment plug. The cable set must have the appropriate safety approvals for thecountry in which the equipment is to be installed. IBM power cables for a specificcountry or region are usually available only in that country or region.

Connect all power cables to a correctly wired and grounded electrical outlet.Ensure that the outlets supplies correct voltage and phase rotation according to thesystem rating plate. Ensure that all customer facility outlets are protected withcircuit breakers rated at maximum for 30 Amps. The power cable plugs operate asthe system main-disconnection method.

Leakage currentXIV systems incorporate electromagnetic-interference filter capacitors that arerequired to prevent electrical noise from penetrating the power grid. Acharacteristic of filter capacitors, during normal operation, is a high amount ofleakage current.

Depending on the storage configuration, this leakage current can reach 100 mA.

For the most reliable operation, do not use Ground Fault Circuit Interrupter(GFCI), Earth Leakage Circuit Breaker (ELCB), and Residual Current CircuitBreaker (RCCB) type circuit breakers with XIV systems. The XIV system is certifiedfor safe operation and is compliant with IEC, EN, UL, CSA 60950-1 standards.However, if leakage detection circuit breakers are required by local electricalpractice, the breakers must be sized for a leakage-current rating of 300 mA orgreater to reduce the risk of server outage caused by erroneous and spurioustripping.

Site preparationThe IBM service representative can only minimally reposition the rack at theinstallation site, as needed to service the XIV system. The customer is responsiblefor using professional movers or riggers in the case of equipment relocation ordisposal.

Attention: Do not tilt the XIV system rack more than 12.5 degrees.

If more clearance is needed for models 281x-114 or 281x-214 racks, theweight-and-height-reduced shipping (feature code 0200) must be ordered to reducethe height of the rack. When this option is ordered, data modules 12 - 15 areshipped separately, and the rack top cover can be removed by the IBM servicerepresentative before the XIV system is moved to its final location by professionalmovers..

If more clearance is needed for model 281x-A14 racks, the weight-reduced shippingoption (feature code 0200) can be ordered to reduce the weight of the rack toaccommodate tilting the rack as much as necessary to fit under low doorways.When this option is ordered, all data and interface modules and uninterruptiblepower supplies are shipped separately. The height of the model 281x-A14 rackscannot be reduced.

xii IBM XIV Model 281x-A14 Planning Guide

DANGER

Heavy equipment - personal injury or equipment damage might result ifmishandled. Use only professional movers.

Environmental noticesThis publication contains all the required environmental notices for IBM Systemsproducts in English and other languages.

The IBM Systems Environmental Notices and User Guide (ftp://public.dhe.ibm.com/systems/support/warranty/envnotices/environmental_notices_and_user_guide.pdf), Z125-5823 document includesstatements on limitations, product information, product recycling and disposal,battery information, flat panel display, refrigeration, and water-cooling systems,external power supplies, and safety data sheets.

To view a PDF file, you need Adobe Reader. You can download it at no chargefrom the Adobe web site (get.adobe.com/reader/).

xiv

10012

Safety and environmental notices xiii

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xiv IBM XIV Model 281x-A14 Planning Guide

About this guide

This document defines preinstallation requirements for IBM XIV Storage Systemmodel 281x-A14. It is important to ensure that you meet all requirements toguarantee a fast and reliable installation.

If you cannot meet the installation requirements explained in this document, notifyyour IBM representative to devise an alternate solution.

Who should use this guideThis publication is for personnel that are involved in planning. Such personnelinclude IT facilities managers, individuals responsible for power, cooling, wiring,network, and general site environmental planning and setup.

Conventions used in this guideThese notices are used to highlight key information.

Note: These notices provide important tips, guidance, or advice.

Important: These notices provide information or advice that might help you avoidinconvenient or difficult situations.

Attention: These notices indicate possible damage to programs, devices, or data.An attention notice is placed before the instruction or situation in which damagecan occur.

CAUTION:These notices indicate a situation that is potentially hazardous to people becauseof some existing condition or where a potentially dangerous situation mightdevelop because of some unsafe practice.

DANGER

These notices indicate a situation that is potentially lethal or hazardous topeople. For example, after a computer side panel is removed, exposedhigh-voltage wires might be lethal.

Publications and related informationProduct manuals, other IBM publications, and websites contain information thatrelates to the IBM XIV Storage System.

To view a PDF file, you need Adobe Reader. You can download it at no chargefrom the Adobe website (get.adobe.com/reader/).

Information centers

v IBM XIV Storage System Information Center website (http://publib.boulder.ibm.com/infocenter/ibmxiv/r2/index.jsp)

© Copyright IBM Corp. 2008, 2013 xv


http://publib.boulder.ibm.com/infocenter/ibmxiv/r2/index.jsp

From the IBM XIV Storage System Information Center, you can browse allproduct documentation.

v IBM Storage Host Software Solutions Information Center website(http://pic.dhe.ibm.com/infocenter/strhosts/ic/index.jsp)From the Storage Host Software Solutions Information Center, you can browsedocumentation for platform and application integration software that issupported by IBM XIV Storage System.

Publications

Information that is available in the information center is also available in a set ofpublications, in PDF format. You can find the following PDFs in the informationcenter on the Publications and related information web page (http://publib.boulder.ibm.com/infocenter/ibmxiv/r2/topic/com.ibm.help.xiv.doc/xiv_pubsrelatedinfoic.html).v IBM XIV Storage System Product Overview

This document contains an overview of the IBM XIV Storage System hardwareand software.

v IBM XIV Storage SystemGen3 Model 281x-11x and 281x-21x Planning Guide

This guide defines installation requirements for IBM XIV Gen3 Storage Systemmodel 281x-114, model 281x-214, and model 281x-215. It is important to ensurethat you meet all requirements to ensure a fast and reliable installation.

v IBM XIV Storage System Model 281x-A14 Planning Guide

This guide defines installation requirements for IBM XIV Storage System model281x-A14. It is important to ensure that you meet all requirements to ensure afast and reliable installation.

v IBM XIV Storage System Application Programming Interface Reference

This reference assists you in developing CIM-based applications by using theXIV Open API.

v IBM XIV Storage System Commands Reference

This reference describes the IBM XIV command-line interface (XCLI) system andutility commands that are used to manage and maintain the XIV system,including the command syntax, parameter descriptions, output descriptions, andexamples.

v IBM XIV Storage System XCLI User Manual

This guide describes how to use the IBM XIV command-line interface (XCLI) torun XIV system and utility commands.

v IBM XIV Management Tools User Guide.This user guide describes how to install and use the IBM XIV ManagementTools. The document describes the new component: IBM XIV Multi-SystemManager, and the relevant XIV GUI capabilities.

v IBM XIV Storage System Remote Support Proxy Installation and User's Guide

This guide describes how to install, configure, and use the IBM XIV StorageSystem Remote Support Proxy to connect an XIV system to the XIV RemoteSupport Center.

v IBM XIV Storage System Safety Notices

This document describes all standard IBM XIV Storage System safety notices.

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IBM Redbooks publications and technical papers

Various IBM Redbooks® publications, Redpapers, and white papers are availablefor the IBM XIV Storage System. For more papers, see the IBM XIV Storage Systemwebsite (http://www.ibm.com/systems/storage/disk/xiv/).

Table 1. IBM XIV related publications

Title Description

IBM XIV Storage System:Architecture, Implementation, andUsage

This Redbooks publication describes the concepts,architecture, and implementation of the XIV system,which is a scalable enterprise storage system that isbased on a grid array of hardware components.

IBM XIV Storage System with theVirtual I/O Server and IBM i

This Redbooks publication describes how you canconnect the XIV system to the IBM i operating systemthrough the Virtual I/O Server (VIOS). A connectionthrough the VIOS is especially useful for IT centersthat have many small IBM i partitions. When you usethe VIOS, the Fibre Channel host adapters can beinstalled in the VIOS and shared by many IBM iclients by using virtual connectivity to the VIOS.

XIV Storage System: Host Attachmentand Interoperability

This Redbooks publication describes how to attach anXIV system to various hosting operating systems incombination with databases and otherstorage-oriented application software. It also providessolutions for combining the IBM XIV Storage Systemwith other storage systems, host servers, or gateways.

IBM XIV Storage System: CopyServices and Migration

This Redbooks publication describes IBM XIV StorageSystem copy and migration functions for various dataprotection scenarios to enhance your businesscontinuance, data migration, and online-backupsolutions. These include point-in-time copies (alsoknown as snapshots and full volume copies) andremote-copy capabilities in synchronous orasynchronous mode. This book also describes how tointegrate the snapshot function with the IBM Tivoli®

FlashCopy® Manager, built-in migration capability,and migration alternatives that are based on the IBMSAN Volume Controller.

Related websites

View these websites to get more information about the XIV system.

Table 2. IBM XIV related websites

Title Description

IBM website Find more information about IBM products andservices.

IBM Support Portal website Find support-related information such as downloads,documentation, troubleshooting, and service requestsand PMRs.

IBM Directory of WorldwideContacts website

Find contact information for general inquiries,technical support, and hardware and softwaresupport by country.

About this guide xvii

http://www.ibm.com/systems/storage/disk/xiv/


http://www.redbooks.ibm.com/abstracts/sg247659.html



http://www.redbooks.ibm.com/redpieces/abstracts/redp4598.html

http://www.redbooks.ibm.com/redpieces/abstracts/redp4598.html

http://www.redbooks.ibm.com/redpieces/abstracts/sg247904.html

http://www.redbooks.ibm.com/redpieces/abstracts/sg247904.html



http://ibm.com

http://www.ibm.com/storage/support

http://www.ibm.com/planetwide


Table 2. IBM XIV related websites (continued)

Title Description

IBM XIV Storage System website(http://www.ibm.com/systems/storage/disk/xiv/)

Use this website to learn about the XIV system,including features and hardware summary. Thiswebsite also has links to white papers, Redbookspublications, and product documentation.

IBM Support Portal website(www.ibm.com/storage/support)

Use this website to obtain downloadable files, links tosubmit and track problems, and support phonenumbers and contacts.

IBM Systems Storage forum website(www.ibm.com/developerworks/forums/forum.jspa?forumID=846)

Use this forum to share ideas with knowledgeableexperts and discover how the latest IBM storagesolutions can address your business challenges.Forum topics include storage management, storagevirtualization, business continuity, infrastructuresimplification, disk storage systems, and storagesoftware products and solutions.

Getting information, help, and serviceIf you need help, service, technical assistance, or want more information about IBMproducts, you can find various sources to assist you. You can view the followingwebsites to get information about IBM products and services and to find the latesttechnical information and support.v IBM website (ibm.com®)v IBM Support Portal website (www.ibm.com/storage/support)v IBM Directory of Worldwide Contacts website (www.ibm.com/planetwide)

Ordering publicationsThe IBM Publications Center is a worldwide central repository for IBM productpublications and marketing material.

The IBM Publications Center website (www.ibm.com/shop/publications/order/)offers customized search functions to help you find the publications that you need.Some publications are available for you to view or download at no charge. You canalso order publications. The publications center displays prices in your localcurrency.

Sending your commentsYour feedback is important in helping to provide the most accurate and highestquality information.

Procedure

To submit any comments about this book or any other IBM XIV Storage Systemdocumentation:v Go to the feedback form (http://publib.boulder.ibm.com/infocenter/ibmxiv/r2/

topic/com.ibm.help.xiv.doc/icfeedback.htm) in the IBM XIV Storage Systeminformation center. You can use this form to enter and submit comments.

v Send your comments by email to [email protected]. Be sure to include thefollowing information:– Exact publication title and version

xviii IBM XIV Model 281x-A14 Planning Guide



http://www.ibm.com/developerworks/forums/forum.jspa?forumID=846

http://www.ibm.com



http://www.ibm.com/shop/publications/order/

http://publib.boulder.ibm.com/infocenter/ibmxiv/r2/topic/com.ibm.help.xiv.doc/icfeedback.htm

mailto:[email protected]?subject=IBM XIV Storage System publications

– Publication form number (for example, GA32-0770-00)– Page, table, or illustration numbers that you are commenting on– A detailed description of any information that needs to be changed

About this guide xix

xx IBM XIV Model 281x-A14 Planning Guide

Summary of changes

Use this information to learn about new features and enhancements.

The following list provides the current technical changes and enhancements to theIBM XIV Storage System as of March 7, 2013.v Separated planning information for XIV systems (model 281x-A14) and XIV

Gen3 systems (model model 281x-114, model 281x-214, and model 281x-215) intoindividual deliverable.

v Documented customer and IBM responsibilities for power requirements (seeChapter 5, “Planning for power requirements,” on page 17).

v Improved information about delivery requirements (see Planning for deliveryrequirements).

The following list provides the current technical changes and enhancements to theIBM XIV Storage System as of November 15, 2012.v Clarified the automatic transfer switch and main-power cables that are

supported in Australia and New Zealand (see “Main-power cablesspecifications” on page 19).

v Updated requirements and installation instructions for the IBM XIV managementtools (see “Requirements for IBM XIV Storage Management GUI, XCLI, andXIVTop” on page 39 and “Installing the IBM XIV Storage Management GUI,XCLI, and XIVTop” on page 39).

The following list provides the current technical changes and enhancements to theIBM XIV Storage System as of August 2, 2012.v Added a comparison of system specifications for model 281x-114 and model

281x-A14 (see Chapter 2, “System specifications,” on page 3).

The following list provides the current technical changes and enhancements to theIBM XIV Storage System as of March 8, 2012.v Changed the term “line cord” to “main-power cable” (see “Main-power cables

specifications” on page 19).v Clarified that six iSCSI ports are available in XIV system model 281x-A14 with

11 or more modules (see “Rack configurations” on page 7).v Clarified that the XIV system rack can be tilted a maximum of 12.5 degrees if

additional head clearance is needed (see “Site preparation” on page xii,“Delivery requirements” on page 11, Weight-and-height-reduced shippingfeature, and “Weight reduced shipping option” on page 32).

v Updated information about Fibre Channel configurations, including newredundant configuration examples (see “Fibre Channel network configurations”on page 24).

The following list provides the current technical changes and enhancements to theIBM XIV Storage System as of October 27, 2011.v Updated the power source configurations (see “Power sources” on page 17).v Corrected measurements in the service clearance diagrams (see “Physical space

requirements” on page 12).

© Copyright IBM Corp. 2008, 2013 xxi

v Clarified that host systems must not have mixed Fibre Channel and iSCSIconnections to the XIV system (see “Mixed iSCSI and Fibre Channel host access”on page 28).

The following list provides the current technical changes and enhancements to theIBM XIV Storage System as of September 8, 2011.v Corrected dimension, clearance, and weight requirements, and added

delivery-weight requirements (see “Delivery requirements” on page 11, “Physicalspace requirements” on page 12, “Floor weight-support requirements” on page12, Weight-and-height-reduced shipping feature, and “Weight reduced shippingoption” on page 32).

xxii IBM XIV Model 281x-A14 Planning Guide

Chapter 1. Overview

This planning information defines preinstallation requirements for the IBM XIVStorage System. It is important to ensure that you meet all requirements to helpachieve a fast and reliable installation.

Table 3 lists the machine types and models (MTMs) that are available for IBM XIVStorage System.

Table 3. Available hardware and warranty periods

Machine type and model Warranty

2810-A14 1-year warranty

2812-A14 3-year warranty

Good planning is essential for the successful setup and use of your XIV system. Itensures that you have everything you need and that you meet all the prerequisitesfor the XIV system. It minimizes errors and helps installation go faster. Use thisplanning information to place the XIV system, plan power and environmentalneeds, and prepare for unique configurations that are based on how you plan touse the XIV system.

The Technical Delivery Assessment (TDA) pre-installation checklist and worksheetsdocument (http://w3-03.ibm.com/support/assure/assur30i.nsf/WebIndex/SA830)provides several worksheets that the customer must complete for each XIV system.Use the worksheets to record information that is needed by the IBM installationplanning representative (IPR) and IBM service representative to install andconfigure the XIV system.

Attention: Customers must prepare their environments to handle the XIV systembased on this planning information with assistance from an IBM installationplanning representative (IPR) or an IBM service representative. The finalinstallation site within the computer room must be prepared before the equipmentis delivered. If the site cannot be prepared before the delivery time, customersmust make arrangements to have the professional movers return to finish thetransportation later. Only professional movers can transport the equipment. TheIBM service representative can minimally reposition the rack at the installation site,as needed to complete required service actions. Customers are also responsible forusing professional movers in the case of equipment relocation or disposal.

For XIV model 281x-A14, this planning information supports systems that areshipped with dual-processor interface modules (feature code 1101). This feature isavailable on racks that were ordered after August 2009. XIV systems shipped withthe interface modules (feature code 1100) that were ordered August 2009 or earlierdiffer slightly in weight, sound output, power consumption, and depth of the rack.If you are relocating or planning installation of a system that is ordered withfeature code 1100, see Chapter 10, “Specifications for model 281x-A14 (pre-August2009 racks),” on page 41.

If you cannot meet any of the installation requirements, notify your IBM servicerepresentative to devise alternate solutions.

© Copyright IBM Corp. 2008, 2013 1

http://w3-03.ibm.com/support/assure/assur30i.nsf/WebIndex/SA830

2 IBM XIV Model 281x-A14 Planning Guide

Chapter 2. System specifications

This information compares general properties, performance, physical features, andhost connectivity for each XIV system model.

General properties

Specification Model 281x-A14

Disk drives (7,200 RPM) SATA (1 TB or 2 TB)

Number of disk drives (minimum /maximum)

72 / 180

Capacity on demand configurations yes

Performance features


Maximum number of processors 21 Intel Xeon Processor L5410

Maximum number of processor cores 84

Maximum memory 120 GB (8 GB of memory per module)240 GB (16 GB of memory per module)

Maximum cache-to-disk bandwidth 240 Gbps

SSD caching Not available

Physical features


Temperature 10 - 35° C (50 - 95° F)

Maximum altitude 2134 m (7000 ft.)

Humidity 25 - 80% non-condensing

Dimensions (height × width × depth) 199 cm × 60 cm × 107 cm(78.3 in. x 23.6 in. x 42.1 in.)

Front clearance 120 cm (47.2 in.)

Rear clearance 100 cm (39.4 in.)

Maximum weight 877 kg (1933.5 lbs)

Redundant power feed yes

Input voltage 180 - 264 V ac at 60 A or 30 A (±10%)

Power usage See “Power consumption” on page 18

Host connectivity


Maximum number of Fibre Channel ports(capable of auto-negotiation)

24 (4 Gbps ports)



Maximum number of iSCSI ports (overGigabit Ethernet)

6

Fibre Channel rates 4 Gbps

iSCSI over 1 Gb Ethernet port yes


Chapter 3. Rack components and configurations

This information describes the rack components and configuration for IBM XIVStorage System model 281x-A14.

Rack componentsThis information lists the components that are supplied with fully populated andpartially populated racks for model 281x-A14.

The following components are supplied with all rack configurations:v Three to nine data modules, each with 12 disk drive modules (DDMs)v Three or six interface modules, each with 12 DDMsv Three uninterruptible power suppliesv Two Ethernet switchesv One Ethernet switch redundant power supplyv One maintenance modulev One automatic transfer switchv One modemv Fibre Channel portsv iSCSI ports (not supplied in six-module configurations)v Complete set of internal cabling

The IBM XIV Storage System supports racks that contain a total of 6 or 9 - 15modules. Seven-module and eight-module configurations are not supported.

The IBM XIV Storage System requires a corresponding software license for eachentitled data or interface module.

You can order an XIV system with either 1 TB or 2 TB disk drives. You cannotorder an XIV system with a mix of both 1 TB and 2 TB disk drives.

Attention: Mixing DDMs of different vendors within the same module or rack issupported by XIV system code V10.2 and higher. Do not mix 1 TB and 2 TB DDMswithin the same module or rack.

Partially populated configurations have the same power, floor planning, hardware,software, and cabling configurations as fully populated systems. In other words,partially populated racks are identical to fully populated racks, except that theyhave fewer modules and therefore less storage capacity.

For safety reasons, partially populated racks are always populated from the bottomtowards the top.

Fully populated rack (15 modules)

A fully populated rack contains nine data modules and six interface modules, for atotal of 15 modules.

Each module contains twelve 1 TB or 2 TB disk drive modules (DDMs), for a totalof 180 DDMs. For XIV systems with 1 TB DDMs, the total raw capacity is 180 TB,of which 79 TB can be used for data storage. For XIV systems with 2 TB DDMs,


the total raw capacity is 360 TB, of which 161 TB can be used for data storage. Theremaining space is used for system activities, data redundancy, and spare capacity.

The following figure shows the front and rear views of a fully populated XIVsystem.

Minimally populated rack (six modules)

A minimally populated rack contains three data modules and three interfacemodules, for a total of six modules.

Each module contains twelve 1 TB or 2 TB disk drive modules (DDMs), for a totalof 72 DDMs. For XIV systems with 1 TB DDMs, the total raw capacity is 72 TB, ofwhich 27 TB can be used for data storage. For XIV systems with 2 TB DDMs, thetotal raw capacity is 144 TB, of which 55 TB can be used for data storage. Theremaining space is used for system activities, data redundancy, and spare capacity.

The following figure shows the front and rear views of a minimally populated XIVsystem.

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Data module 15

Data module 14

Data module 13

Data module 12

Data module 11

Data module 10

Interface module 9

Interface module 8

Interface module 7

InfiniBand switch 2

InfiniBand switch 1Maintenance module

Modem

Interface module 6

Data module 3

Interface module 5

Interface module 4

Data module 2

Data module 1

Uninterruptible power supply 3



Automatic transfer switch

Front Rear xiv

10416

Figure 1. Fully populated XIV system model 281x-A14 rack


Rack configurationsThis information provides a comparison of fully and partially populated rackconfigurations for IBM XIV Storage System model 281x-A14.

The IBM XIV Storage System supports racks that contain a total of 6 or 9 - 15modules. Seven-module and eight-module configurations are not supported.

Capacity

The following table lists the total capacity and usable capacity available in fullypopulated and partially populated racks with 1 TB and 2 TB disk drive modules.For usable capacity, the decimal is rounded down.

Table 4. Capacity

Number of modulesin the rack

Number of interfacemodules

Number of datamodules

Number of diskdrives

Usable capacity inTB (1 TB / 2 TB)

6 3 3 72 27 / 55

9 6 3 108 43 / 87

10 6 4 120 50 / 102

11 6 5 132 54 / 111




































































































InfiniBand switch 2

InfiniBand switch 1Maintenance module

ModemInterface module 6

Data module 3

Interface module 5

Interface module 4

Data module 2

Data module 1




Automatic transfer switch

Front Rear xiv

10417

Figure 2. Minimally populated XIV system model 281x-A14 rack

Chapter 3. Rack components and configurations 7

Table 4. Capacity (continued)

Number of modulesin the rack

Number of interfacemodules

Number of datamodules


Usable capacity inTB (1 TB / 2 TB)

12 6 6 144 61 / 125

13 6 7 156 66 / 134

14 6 8 168 73 / 149

15 6 9 180 79 / 161

Processors and memory

The following table lists the number of processors and memory available in fullypopulated and partially populated racks.

Table 5. Processors and memory

Number of modules in therack Number of processors

Memory cache memory inGB (1 TB / 2 TB)

6 9 48 / 96

9 15 72 / 144

10 16 80 / 160

11 17 88 / 176

12 18 96 / 192

13 19 104 / 208

14 20 112 / 224

15 21 120 / 240

Connectivity

The following table lists the number of iSCSI and Fibre Channel ports per rack andidentifies the interface modules that have Fibre Channel and iSCSI ports.

A maximum of 256 host ports can be concurrently logged on to each interfacemodule.

Table 6. Fibre Channel and iSCSI ports on interface modules

Number ofmodules in therack

Interfacemodules withFibre Channelports

Interfacemodules withiSCSI ports

Number ofFibre Channelports

Number ofiSCSI ports

6 4, 5 None 8 (see Notes 1, 2and 3)

0

9 4, 5, 7, 8 7, 8 16 (see Notes 1,2 and 3)

4

10 4, 5, 7, 8 7, 8 16 (see Notes 1,2 and 3)

4

11 4, 5, 7, 8, 9 7, 8, 9 20 (see Note 1) 6

12 4, 5, 7, 8, 9 7, 8, 9 20 (see Note 1) 6

13 4, 5, 6, 7, 8, 9 7, 8, 9 24 6

14 4, 5, 6, 7, 8, 9 7, 8, 9 24 6


Table 6. Fibre Channel and iSCSI ports on interface modules (continued)






15 4, 5, 6, 7, 8, 9 7, 8, 9 24 6

Note:

1. Fibre Channel ports on module 6 are not active in configurations of 12 modules or less.


3. iSCSI ports on module 9 are not active in configurations of 10 modules or less.

Network connectionsThis information describes the patch panel, which is used for network connectivityfor IBM XIV Storage System model 281x-A14.

Important: This product may not be certified in your country for connection byany means whatsoever to interfaces of public telecommunications networks.Further certification may be required by law prior to making any such connection.Contact an IBM representative or reseller for any questions.

Table 7 on page 10 describes the ports and connections available in the patch panel.A simplified diagram of the patch panel is shown in the table in the “Patch panel”column.

Chapter 3. Rack components and configurations 9

Table 7. Patch panel connections

Patch panel Patch panel port Description

Module 4

1

2

Module 9

1

2

Module 8

1

2

1

2

Module 7

1

2

Module 6

1

1

1

1

Management

Module 7

Module 6

Module 5

Module 4

1

Module 5

1

Module 4

1

Module 9

1

2

3

4

Module 8

Module

1

xiv

10023

1

1

1

2

3

4

1

2

3

4

1

2

3

4

1

2

3

4

1

2

3

4

Reserved

Modem

Module 6

Module 4

Module 5

VPN

Laptop

ISCI

Fibre Channel

Maintenance

Host (data) connections Use these Fibre Channel and iSCSI ports to connect host systems tothe XIV system. These ports are also connected to the interfacemodules.

For a minimally populated, six-module configuration:v There are eight Fibre Channel ports on the three interface

modules.v Use only interface modules 4 and 5 to connect to external hosts.v iSCSI connections are not available.

A maximum of 256 host ports can be concurrently logged on to eachinterface module.Important: Always employ multipathing for data connections. Ifmultipathing is not used, or there are problems in the customerenvironment on one path in the connection, a host-connection erroris shown in the IBM XIV Storage Management GUI if an interfacemodule fails.

In configurations with less than 11 modules, Fibre Channel and iSCSIinterface ports are not enabled on module 9. In configurations withless than 13 modules, Fibre Channel interface ports are not enabledon module 6.Important: Host systems must have the appropriate host attachmentkit installed. Host attachment kits are available AIX®, HP-UX, Linux,Solaris, and Windows operating systems.

Management port Use these three redundant ports to connect to systems used formanaging the XIV system. The ports are also connected to modules4, 5, and 6.Note: Use all three connections for redundancy. If the customer usesonly one path and the module for that connection goes down, theability to manage the XIV system is lost.

VPN port (remote support) Use these two virtual private network (VPN) ports to connect to theXIV Remote Support Center. These VPN ports are also connected tomodules 4 and 6.Note: To avoid losing remote support if one of the modules fails,connect to both VPN ports.

Laptop port Use these two ports to connect the XIV system directly to a notebookcomputer on which the GUI and XCLI are installed.Important: Use the laptop ports only for direct notebook-computerconnections. Do not connect the laptop ports to the network. ADynamic Host Configuration Protocol (DHCP) server is implementedover this port. A connection to the network might cause incorrect IPaddress assignments to the host systems.

The upper laptop port is connected to module 5, and the lower portis connected to module 4. If module 5 failed or is being serviced, usethe module 4 port; likewise, if module 4 failed or is being serviced,use the module 5 port.Important: The laptop port must be used only by IBM service andsupport representatives. It is not intended for customer use.

Maintenance module port Use this port to connect to the maintenance module.

Modem port Use this port to connect to a modem for remote support.


Chapter 4. Physical requirements

This information describes physical requirements for installing the IBM XIVStorage System.

Delivery requirementsThis information describes the standard-delivery clearance and weightrequirements for IBM XIV Storage System.

Ensure that your site meets the following standard delivery requirements:v A clear and level path from the truck to the building entrancev No steps from the truck to the installation sitev Delivery clearance and weight requirements are met.

For information about reducing the weight of the XIV system model 281x-A14 forshipping purposes, see “Weight reduced shipping option” on page 32.

Delivery clearance requirements

The clearance measurements that are required for delivery through all doors andelevators are listed in Table 8. These measurements are for the typical height of thepallet. The measurements do not include more clearance that is needed to raise thepallet on a pallet jack for movement.

Table 8. Typical delivery clearance requirements

Metric measurement (cm) English measurement (in.)

Height 216 85.0

Depth 132 52.0

Width 102 40.2

Note: Coordinate a technical survey with IBM service representative to plan theloading path from the truck to the server room.

Attention: The maximum tilt for the XIV system rack is 12.5 degrees. If the rackheight must be reduced for delivery, remove the rack from the pallet and roll therack on its castors only for a short distance. Removing the rack from the palletreduces the delivery height to 202 cm (79.5 in.).

Important: The rack is more easily moved when on a pallet and the rack castersmight damage floors and carpets; therefore, roll the rack into position on its owncasters only when necessary.

Delivery weight requirements

The path from the truck and to the server room must support the weight of therack, including packaging materials. The following delivery weights are for apackaged rack with 15 modules. For racks with less than 15 modules, subtract the28.6 kg (63 lb) for each module less than 15 to get the approximate weightrequirement for your rack.v Model 281x-A14: 995 kg (2189 lb)


Physical space requirementsThis information describes the physical space requirements for the IBM XIVStorage System, including rack dimensions and clearance.

Note: For XIV systems ordered with door feature code 1100, see Chapter 10,“Specifications for model 281x-A14 (pre-August 2009 racks),” on page 41 for rackdimensions.

Notes:

v You can position racks no closer than 45 cm (17.7 in.) to a wall.v You can position racks alongside (next to) other racks.v Because several rack designs are available from IBM and other vendors, space

between adjacent racks might be required to open the door for service. You mustdetermine the space requirement at the time of installation.

Table 9. Rack dimensions and service clearance requirements

Dimension Metric (cm) English (in.)

Height 199 78.3

Depth 107 42.1

Width 60 23.6

Front clearance 120 47.2

Rear clearance 100 39.4

Side (door) clearance 45 17.7

Floor weight-support requirementsYou must ensure that the floor load rating can support the weight of the IBM XIVStorage System.

Rear

Door

Door

Adjacent rack

Adjacent rack

Rackxiv

10

07

9

Front

120 cm (47.2 in.) 107 cm (42.1 in.) 100 cm (39.4 in.)

105 cm(41.3 in.)

60 cm (23.6 in.)

45 cm (17.7 in.)

104 cm(41.0 in.)

60 cm (23.6 in.)

22 cm (8.7 in.)

22 cm (8.7 in.)

Figure 3. Clearance requirements for service and cooling the XIV system rack.


Floor reinforcement must support the weight of the XIV system over specific area,as shown in the following table. These measurements are slightly less than thefootprint area of the XIV system, due to the overhang of the door.

The weight requirements in the following table are for a rack with 15 modules. Forracks with less than 15 modules, subtract the 28.6 kg (63 lb) for each module lessthan 15 to get the approximate weight requirement for your rack.

The same floor loading requirements apply to partially populated and fullypopulated racks.

To ensure that all requirements are met, obtain the service of a qualified structuralengineer to prepare the floor.

Important: If you do not know or are not certain about the floor-load rating of theinstallation site, you must check with the building engineer or another appropriateperson.

Raised floor requirementsYou can install the IBM XIV Storage System on either a raised or non-raised floor.

Note: A raised floor provides both better cabling support and helps to ensuremore efficient cooling to the units.

When the system is placed on a raised floor with 60 cm × 60 cm (24 in. × 24 in.)tiles, use the following guidelines as shown in Figure 4:v Position the system on two tiles, with the front of the system aligned with the

front tile.v Make a 200 mm × 200 mm (8 in. × 8 in.) opening for cabling and electricity in

the back tile, as shown in Figure 4.

Note: Place the opening under the system, centered on the back edge of the tilealong the rear of the rack.

v To allow for ventilation for airflow and support system cooling requirements,have at least two tiles (and preferably more) in front of the system. These tilesmust have a minimum of 40% perforation.

Cooling and environmental considerationsThis information provides considerations for cooling, air circulation and flow, andthe operating environment for IBM XIV Storage System.

System footprintFront

Ventilation tiles(minimum 40% perforations)

Tile opening for cablesxiv

10

011

1142 mm (45.0 in)600 mm (24.9 in)

600 mm (24.9 in) 200 mm (8.0 in)

200 mm (8.0 in)

200 mm (8.0 in)

Figure 4. Raised floor requirements

Chapter 4. Physical requirements 13

Cooling requirements

Cooling (thermal dissipation) requirements for a 15-module rack are shown inTable 10. To support concurrent capacity upgrades, the site must provide coolingarrangements to support a full-rack configuration.

Table 10. Thermal dissipation

DDM type Thermal dissipation (kBTU/hour)

1 TB 28.5

2 TB 24.1

Airflow

Airflow requirements, in cubic feet per minute (CFM), are shown in Table 11.

The airflow for partial-rack configurations is the typical value and is provided onlyfor reference purposes. To support concurrent capacity upgrades, the site mustprovide sufficient airflow space to support a full-rack configuration.

The airflow values assume a maximum inlet air temperature of 25°C (77°F).

Table 11. Airflow requirements

Number of modules

Cubic feet per minute (CFM)

1 TB 2 TB

6 330 300

9 490 440

10 530 480

11 590 520

12 650 560

13 700 600

14 760 640

15 810 690

Air circulation

Ensure that the following air circulation requirements are met:v Cold air is provided from the front of the rack.v Hot air is exhausted from the back of the rack.

Acoustic levels

For model 281x-A14, the acoustic (sound power) level is 8.2 LwAu (B).

Operating environment

Attention: Do not locate the XIV system in an environment that is dusty orcontains corrosive gases or metallic shavings, such as zinc whiskers. For moreinformation, see “Contamination information” on page 15.

Ensure that the following air operating-environment requirements are met:


v Temperature: 10 - 35° C (50 - 95° F)v Relative humidity: 25 - 80%, non-condensingv Maximum wet bulb (caloric value): 23 kcal/hour or Btuv Maximum operating altitude: 2134 m (7000 ft)

Contamination informationYou must consider the air quality and contamination levels at your installation site.

Airborne particulates (including metal flakes or particles) and reactive gases actingalone or in combination with other environmental factors, such as humidity ortemperature, might pose a risk to the IBM XIV Storage System hardware. Risksthat are posed by the presence of excessive particulate levels or concentrations ofharmful gases include damage that might cause the XIV system to malfunction orcease functioning altogether. This specification describes limits for particulates andgases that are intended to avoid such damage. The limits must not be viewed orused as definitive limits because numerous other factors, such as temperature ormoisture content of the air, can influence the impact of particulates orenvironmental corrosives and gaseous contaminant transfer.

In the absence of specific limits, implement practices that maintain particulate orgas levels that are consistent with the protection of human health and safety. IfIBM determines that the levels of particulates or gases in your environmentdamaged the XIV system, IBM might require implementation of appropriateremedial measures to mitigate such environmental contamination before providingrepair or replacement of the XIV system. Implementation of such remedialmeasures is a customer responsibility.

The following criteria must be met:

Gaseous contaminationSeverity level G1 as per ANSI/ISA 71.04-19851, which states that thereactivity rate of copper coupons must be less than 300 Angstroms permonth (Å/month, ≈ 0.0039 µ g/cm2-hour weight gain) 2. In addition, thereactivity rate of silver coupons must be less than 300 Å/month (≈0.0035 µ g/cm2-hour weight gain) 3. The reactive monitoring of gaseouscorrosibleness must be conducted approximately 5 cm (2 in.) in front ofthe rack on the air inlet side at one-quarter and three-quarter frame heightoff the floor, or where the air velocity is much higher.

Particulate contaminationData centers must meet the cleanliness level of ISO 14644-1 class 8. Fordata centers without air-side economizers, the ISO 14644-1 class 8cleanliness can be met by choosing one of the following filtration methods:v The room air can be continuously filtered with MERV 8 filters.v Air entering a data center can be filtered with MERV 11 or preferably

MERV 13 filters.

For data centers with air-side economizers, the choice of filters to achieveISO class 8 cleanliness depends on the specific conditions present at that

1. ANSI/ISA-71.04.1985. Environmental conditions for process measurement and control systems: Airborne contaminants. Instrument Societyof America, Research Triangle Park, NC, 1985.

2. The derivation of the equivalence between the rate of copper corrosion product thickness growth in Å/month and the rate ofweight gain assumes that Cu2S and Cu2O grow in equal proportions.

3. The derivation of the equivalence between the rate of silver corrosion product thickness growth in Å/month and the rate ofweight gain assumes that Ag2S is the only corrosion product.

Chapter 4. Physical requirements 15

data center. The deliquescent relative humidity of the particulatecontamination must be more than 60% RH 4. Data centers must be free ofzinc whiskers 5.

4. The deliquescent relative humidity of particulate contamination is the relative humidity at which the dust absorbs enough waterto become wet and promote corrosion, ion migration, or both.

5. Surface debris is randomly collected from 10 areas of the data center on a 1.5 cm (0.6 in.) diameter disk of sticky, electricallyconductive tape on a metal stub. If examination of the sticky tape in a scanning electron microscope reveals no zinc whiskers, thedata center is considered free of zinc whiskers.


Chapter 5. Planning for power requirements

Ensure that your operating environment meets the ac-power and voltagerequirements.

The IBM XIV Storage System contains three uninterruptible power supplies andredundant main-power cables that maintain power to the XIV system in the eventof an ac-power loss.

The three uninterruptible power supplies in the XIV system are recognized by thecentral uninterruptible power supply system in the main data center as standardmodern storage-system power supplies. The XIV system does not impose anyharmful characteristics to the central uninterruptible power supply in the maindata center.

The XIV system has redundant main-power cables. For two-main-power-cableconfiguration, you must supply power from two independent sources of electricity.Consult an IBM service representative to discuss power source options for thefour-main-power-cable configuration.

Note: Removing all ac power from the XIV system causes an emergencyshutdown. All modified data is then saved to disks, and the XIV system turns offwithin 5 minutes.

Customer responsibilitiesv You must supply enough branch circuits to prevent overloading from the

equipment that you install.v You must ensure that each electrical outlet is correctly wired and grounded to

prevent an electrical shock.

IBM responsibilitiesv TheIBM service representative complete several checks, including voltage and

grounding checks before the power to the XIV system is connected.v The IBM service representative connects power to the racks and initially powers

on the equipment.

Power outlet requirements

Ensure that the installation site has the required power outlets.

Two independent power outlets are required for the two power cords that areneeded by each XIV system.

Important: To eliminate a single point of failure, the outlets must be independent.This means that each outlet must use a separate power source and each powersource must have its own wall circuit breaker.

Power sourcesSeveral ac power source configurations are available.v Two 30 A, 200-240 V ac, three-phase receptacles, each connected to a different

power source


v Two 60 A, 200-240 V ac, three-phase receptacles, each connected to a differentpower source

v Two 60 A, 200-240 V ac, single-phase receptacles, each connected to a differentpower source.

The IBM XIV Storage System is protected by an uninterruptible power supply forinternal use. However, you can reduce the risk of a power outage by connectingthe system to an external uninterruptible power supply, a backup generator, orboth.

If both power feeds into the XIV system racks have voltages within operationaltolerance, the feed that gets energized first becomes the primary feed. You can usethis characteristic of the XIV system rack to manually balance the power loadamong several XIV system racks. If a power feed fails, the automatic transferswitch (ATS) switches the power load to the remaining feed. When power isresumed, you must repeat the manual balancing operation.

If the three-phase, 30A ATS for non-EMEA (feature code 9894) is installed and bothpower feeds into the XIV system have voltages within the operational tolerance,the power load is shared across both power feeds. If a power feed fails, the ATSswitches the full power load to the remaining feed.

To prepare the power cables, you must provide your IBM service representativewith the following information before the installation:v The distance from the rack to the power receptacles.v Whether overhead or under-floor power-cabling is to be used.

Power consumptionThis information describes the power consumption for partial and full rackconfigurations.

The following table lists the power consumption for each supported disk drivemodule (DDM) capacity, and with and without solid-state disks (SSDs).

The power consumption for partial-rack configurations is the typical value and isprovided only for reference purposes. To support concurrent capacity upgrades,the installation site must provide sufficient power capacity to support highperformance on a full rack configuration of 15 modules.

The high-performance measurements in the following tables were taken in anenvironment with a room temperature of 25° C (77° F).

Table 12. Power consumption



High performance (kVA)(1 TB / 2 TB)

Idle (kVA) (1TB / 2 TB)

6 72 3.4 / 3.1 2.9 / 2.8

9 108 5.0 / 4.5 4.2 / 4.0

10 120 5.5 / 4.9 4.7 / 4.4

11 132 6.1 / 5.4 5.2 / 4.7

12 144 6.7 / 5.8 5.7 / 5.1

13 156 7.2 / 6.2 6.2 / 5.5


Table 12. Power consumption (continued)



High performance (kVA)(1 TB / 2 TB)

Idle (kVA) (1TB / 2 TB)

14 168 7.8 / 6.6 6.7 / 5.9

15 180 8.4 / 7.1 7.2 / 6.2

Input voltages and frequenciesThis information lists the voltages or frequencies that are accepted by the IBM XIVStorage System.

Table 13 provides the voltages and frequencies that are accepted by the XIVsystem.

Table 13. Input voltages and frequencies

Characteristics Voltage or frequency

Nominal input voltages 200, 220, or 240 V ac

Maximum input current 30 A or 60 A

Minimum input voltage 180 V ac

Maximum input voltage 264 V ac

Maximum ground-leakage current 0.3 A

Steady-state input frequencies 50±3 Hz or 60±3 Hz

Power line disturbance (PLD) inputfrequencies

50±3 Hz or 60±3 Hz

Main-power cables specificationsPlan for power cable, connector, and receptacle requirements.

The XIV systems are available in multiple main-power cable configurations. Theautomatic transfer switch (ATS) is chosen based on the required main-powercables.

Attention: The regional designations are general. The ATS assigned to theregional designation might not be accurate for your country. If the input voltagefor the country uses a wye circuit, use the appropriate ATS and main-power cablesfor EMEA (Europe, Middle East, and Africa) and Asia/Pacific. If input voltage forthe country uses a delta circuit, use the appropriate ATS and main-power cablesfor United States, Canada, Latin America. For more information about electriccurrents for various countries, see the International Trade Administration website(http://www.trade.gov/mas/ian/ecw/all.html).

Feature codes

The following table provides feature codes and descriptions for each available ATS.It also lists the feature codes for each of the main-power cables that are associatedwith that specific ATS.

Chapter 5. Power requirements 19

http://www.trade.gov/mas/ian/ecw/all.html

Table 14. Automatic transfer switches

Automatictransferswitch featurecode Description

Feature codes for associatedmain-power cables

9890 ATS for worldwide use;single-phase, 60 A

98119813

9891 ATS for United States, Canada, LatinAmerica, and Japan; three-phasedelta, 60 A

9820

9892 ATS for Europe, MiddleEast,Asia/Pacific (except Japan),Australia, and New Zealand;three-phase wye, 30 A

9822

9894 ATS for United States, Canada, LatinAmerica, and Japan; three-phasedelta, 30 A

9824

The following table provides the feature codes and description details for eachmain-power cable.

Note: The main-power cables are provided with the connector part numbers listedin the following table. Receptacle part numbers in the following table arerecommended. Although equivalent receptacles can be used, it is the responsibilityof the customer to verify compatibility.

Table 15. Main-power cables

Main-powercablefeaturecode

ATSfeaturecode Description Connector Wall receptacle

Inlinereceptacle

9811 9890 Main-power cable for United States, Canada,Latin America, and Japan; single-phase, 60 A,two wires + ground with plug

Ground

xiv

10137

HubbellHBL360P6V04

HubbellHBL360R6W

HubbellHBL360C6W

9813 9890 Main-power cable for Europe, Middle East,and Asia/Pacific (except Japan); single-phase,60 A, two wires + ground, hard wired

Hard wired orusesclient-providedconnector

Not applicable Not applicable

9820 9891 Main-power cable for United States, Canada,Latin America, and Japan; three-phase delta,60 A, three wires + ground with plug

Ground xiv

10138

HubbellHBL460P9V05

HubbellHBL460R9W

HubbellHBL460C9W


Table 15. Main-power cables (continued)

Main-powercablefeaturecode

ATSfeaturecode Description Connector Wall receptacle

Inlinereceptacle

9822 9892 Main-power cable for Europe, Middle East,Asia/Pacific (except Japan), Australia, andNew Zealand; three-phase wye, 30 A, threewires + neutral + ground, hard wired

Hard wired orusesclient-providedconnector

Not applicable Not applicable

9824 9894 Main-power cable for United States, Canada,Latin America, and Japan; three-phase delta,30A, three wires + ground with plug

Groundxiv

10139

HubbellHBL430P9V04

HubbellHBL430R9W

HubbellHBL430C9W

Main-power cable considerations

The following information provides details to consider regarding main-powercables for IBM System Storage® systems:v Main-power cables are 250 V/60 A or 250 V/30 A rated. Single-phase

main-power cables have two poles and three wires. Three-phase main-powercables have three poles and four wires, or four poles and five wires. Plugs andreceptacles for feature codes 9811 and 9820 are IEC309-compliant.

v Bulk wire conductor sizes for main-power cable feature codes are:– 9811 and 9820: 6 AWG– 9813: 10 mm2

– 9822: 6 mm2

– 9824: 10 AWGv The main-power cables extend 4.1 m (13 ft 4 in.) when they exit from the top

of the frame and 4.3 m (14 ft) when they exit from the bottom of the frame.v Some feature codes have specific wall circuit-breaker requirements:

Attention: Do not exceed the wire rating of the facility. Wall circuit breakersmust be appropriate for power-supply applications to allow internal circuitbreakers to function correctly and to avoid unnecessary service.– Single-phase installations (200 V - 240 V) with ATS feature code 9890 and

two main-power cables require wall circuit breakers that have a rating of60 A to 63 A.

– Three-phase delta installations (200 V - 240 V) with ATS feature code 9891require wall circuit breakers that have a rating of 50 A to 60 A.

– Three-phase wye installations (220 V - 240 V) with ATS feature code 9892require wall circuit breakers that have a rating of 30 A to 32 A.

– Three-phase delta installations (200 V - 240 V) with ATS feature code 9894require wall circuit breakers that have a rating of 30 A.

v Main-power cables with the following feature codes must meet specific designcertifications:– 9891 uses bulk wire that meets UL and CSA safety agency certifications, but

not the EU harmonization certification.

Chapter 5. Power requirements 21

– 9892 uses bulk wire that meets the EU harmonization certification, but not ULand CSA safety agency certifications.

– 9894 uses bulk wire that meets UL and CSA safety agency certifications, butnot the EU harmonization certification.

Emergency power-off considerationsThe IBM XIV Storage System does not have an emergency power-off (EPO) switch;however, you can connect the XIV system to a room EPO switch.

Note: National or local building, electrical, fire prevention, safety, and other lawsor regulations might address or control the manner in which informationtechnology equipment is installed within certain facilities and environments. Theapplication of those laws or regulations might depend on considerations of factorsbeyond the nature or design of the equipment to be installed. It is a customerresponsibility to interpret and identify any laws or regulations applicable to theinstallation of information technology in its environment and to inform IBM, IBMBusiness Partners, or their designated installers of any actions not identified in thisplanning guide that are necessary to install information technology equipment inthe customer facilities in accordance with such applicable laws or regulations.

A room EPO switch can be powered by the XIV system uninterruptible powersupplies for use with non-powered switch circuit breakers. The EPO circuit in theuninterruptible power supplies is considered a Class 2 circuit (UL, CSA standards)and a safety extra-low voltage (SELV) circuit (IEC standard). Contact your IBMservice representative for more information about connecting to a room EPOswitch.

Attention: Powering off the XIV system using a room EPO switch results in dataloss and possible loss of configuration. An IBM service representative is required torecover an XIV system that was turned off using a room EPO switch. If the XIVsystem loses ac power but is not powered off using an EPO circuit, data andconfiguration are preserved.


Chapter 6. Network requirements

This information describes Fibre Channel and iSCSI configurations, remotemirroring considerations, physical management ports, and technician ports.

Network cable requirementsThe customer is responsible for supplying cables that connect to the patch panel,including host attachment (Fibre Channel or iSCSI) cables, management cables,maintenance cables, and virtual private network (VPN) cables.

Cables Required cable type

Fibre Channel 50 µm (micrometer) multimode Fibre Channel cables withLC/LC or LC/SC connectorsNote: If you require 62.5-µm fibers, contact an IBM servicerepresentative for assistance.

Ethernet (iSCSI) Straight 1 GB copper CAT5e-rated Ethernet cables withRJ-45 connectors

or

Straight 10 Gb optical CAT5e-rated Ethernet cables withRJ-45 connectors

Management Straight copper gigabit CAT5e-rated Ethernet cables withRJ-45 connectors

Virtual private network(VPN)

Straight copper CAT5e-rated Ethernet cables with RJ-45connectors

Modem CAT5 telephone cable with RJ-11 connectors

Fibre Channel and iSCSI portsThis information summarizes the number of Fibre Channel and Ethernet (iSCSI)ports available in XIV systems for each supported rack configuration.

Hosts can connect to an XIV system over a Fibre Channel or Ethernet network (byusing the Internet Small Computer System Interface (iSCSI) protocol). You mustnot attach a host directly to an XIV system.

Table 16 on page 24 list the number of XIV system and iSCSI ports and identifiesthe interface modules that have Fibre Channel and iSCSI ports available for eachmodule configuration. Interface module 4 has four XIV system connections andtwo iSCSI connections, and interface modules 5-9 have four Fibre Channelconnections and four iSCSI connections each.

For Fibre Channel cables, the XIV system supports 50 µm (micrometer) fibers. Ifyou require 62.5-µm fibers, contact an IBM service representative for assistance.

Note: A maximum of 256 host ports can be concurrently logged on to eachinterface module.


Table 16. Fibre Channel and iSCSI ports on interface modules






6 4, 5 None 8 (see Notes 1, 2and 3)

0

9 4, 5, 7, 8 7, 8 16 (see Notes 1,2 and 3)

4

10 4, 5, 7, 8 7, 8 16 (see Notes 1,2 and 3)

4

11 4, 5, 7, 8, 9 7, 8, 9 20 (see Note 1) 6

12 4, 5, 7, 8, 9 7, 8, 9 20 (see Note 1) 6

13 4, 5, 6, 7, 8, 9 7, 8, 9 24 6

14 4, 5, 6, 7, 8, 9 7, 8, 9 24 6

15 4, 5, 6, 7, 8, 9 7, 8, 9 24 6

Note:



3. iSCSI ports on module 9 are not active in configurations of 10 modules or less.

Fibre Channel network configurationsHost systems can connect to an XIV system over a Fibre Channel network. In aproduction environment, always connect Fibre Channel hosts to a minimum of twoseparate SAN switches in independent fabrics to provide redundancy.

Several network configurations that useFibre Channel are technically possible, andeach configuration varies in terms of cost, flexibility, performance, and reliability.

Three redundant configurations are described: 12 paths to each volume, 6 paths toeach volume, and minimal cabling. Each of these configurations has no singlepoint of failure:v If an interface module fails, each host remains connected to all other interface

modules.v If a Fibre Channel switch fails, each host remains connected to at least three

interface modules.v If a host bus adapter (HBA) on a host fails, the host remains connected to at

least three interface modules.v If a host cable fails, the host remains connected to at least three interface

modules.

The following example configurations are for an XIV system over a Fibre Channelwith six interface modules. For an XIV system over a Fibre Channel with threeinterface modules, fewer paths are used, but the principle of balancing paths acrossall interface module still applies.

The minimum supported configuration is paths to two different interface modules.One path to a single interface module is not supported.


Host system can have as many HBAs as needed to support the operating system,application, and overall performance requirements.

In an XIV system, each interface module has four Fibre Channel ports.

For supported interoperability configurations, see the System StorageInteroperation Center website (www-03.ibm.com/systems/support/storage/config/ssic).

Redundant configuration with 12 paths to each volume

Figure 5 illustrates a redundant configuration in which all six interface modules areaccessed by using 12 paths per LUN on the host. This configuration is ideal forhigh I/O workloads.

In this configuration:v Each host is equipped with dual HBAs. Each HBA (or HBA port) is connected to

one of two Fibre Channel switches.v Each Fibre Channel switch has a connection to a separate Fibre Channel port on

each of the six interface modules.v Each volume can be accessed through 12 paths. Twelve paths is the maximum

number of paths to consider. There is no benefit to having more than 12 paths.Using more than 12 paths might cause issues with host processor usages andserver reliability if a path failure occurs (such as a host HBA failure).

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Module 9

Module 8

Module 7

Module 6

Module 5

Module 4

Hosts

Switch B

Switch A

Figure 5. Fully redundant Fibre Channel configuration with 12 paths to each volume

Chapter 6. Network requirements 25

http://www-03.ibm.com/systems/support/storage/config/ssic


Redundant configuration with six paths to each volume

Figure 6 illustrates a redundant configuration in which all six interface modules areaccessed by using six paths per LUN on the host. This configuration is ideal forlow and normal I/O workloads.

In this configuration:v Each host is equipped with dual HBAs. Each HBA (or HBA port) is connected to

one of two Fibre Channel switches.v Each Fibre Channel switch has a connection to a separate Fibre Channel port on

each of the six interface modules.v One host uses the first three paths per fabric, and the next host uses the three

other paths per fabric.v If a fabric fails, all interface modules are still used.v Each volume has six paths.

Redundant configuration with minimum cabling and paths to allinterface modules

Figure 7 on page 27 illustrates a redundant configuration with minimum cablingand paths from each host LUN to all six interface modules. In this configuration:v Each host is equipped with dual HBAs. Each HBA (or HBA port) is connected to

one of two Fibre Channel switches.v Each Fibre Channel switch has a connection to three separate interface modules.v Each volume has six paths.

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Module 9

Module 8

Module 7

Module 6

Module 5

Module 4

Hosts

Switch B

Switch A

Figure 6. Fully redundant Fibre Channel configuration with six paths to each volume


Ethernet (iSCSI) network configurationsHost systems can connect to an XIV system over an Ethernet network using theInternet Small Computer System Interface (iSCSI) protocol.

Several network configurations using Ethernet are technically possible, and eachconfiguration varies in terms of cost, flexibility, performance, and reliability.

In the IBM XIV Storage System, each iSCSI port is defined with its own IP address.Before you set up the iSCSI network, gather the following information for eachiSCSI port:v IP addressv Net maskv Default gatewayv Maximum transmission unit (MTU)

Notes:

1. MTU configuration is required if the network supports an MTU that is greaterthan the default 1536 bytes. Specify the largest possible MTU.For XIV system code earlier than 11.2.0.a, the maximum MTU is 4500 bytes.For XIV system code 11.2.0.a and later, the maximum MTU is 9000 bytes.

2. Because the XIV system acts as a TCP server for iSCSI connections, packets arealways routed through the Ethernet port from which the iSCSI connection wasinitiated. The default gateways are required only if the hosts are not on thesame layer-2 subnet as the XIV system.

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Module 9

Module 8

Module 7

Module 6

Module 5

Module 4

Hosts

Switch B

Switch A

Figure 7. Fully redundant Fibre Channel configuration with minimum cabling and paths to sixinterface modules


3. If present, Ethernet VLANs and IP routers must be configured to enableconnectivity between the host systems and the XIV system.

4. If present, IP routers must be configured to enable access between the hostsand the XIV system.

Important: Link aggregation is not supported. Ports cannot be bonded.

For supported interoperability configurations, see the System StorageInteroperation Center website (www-03.ibm.com/systems/support/storage/config/ssic).

Redundant configuration

In this configuration, each interface module is connected through two ports to twodifferent Gigabit Ethernet switches, and each host system is connected to the twoGigabit Ethernet switches. Full connectivity is maintained in the event of acomponent failure.

This configuration is the same as the redundant configuration options for FibreChannel networks.

For the best performance, use a dedicated iSCSI network infrastructure.

Single-switch configuration

In this configuration, a single Gigabit Ethernet switch interconnects all hostsystems and interface modules.

Use non-redundant configurations only when the risks of a single point of failureare acceptable, which is typically the case for test and development environments.

Single-port host configuration

In this configuration, a single Gigabit Ethernet switch connects to each host systemand to two interface modules.

Use non-redundant configurations only when the risks of a single point of failureare acceptable, which is typically the case for test and development environments.

Mixed iSCSI and Fibre Channel host accessHost systems must not have mixed Fibre Channel and iSCSI connections to theXIV system. If your situation requires you to temporarily mix iSCSI and FibreChannel host access to migrate data, you must plan carefully to avoid data loss.

Notes:

1. Not all host systems support multipath configuration between the protocols.2. Fibre Channel ports on module 6 are not active in configurations with less than

13 modules.3. Fibre Channel ports on module 9 are not active in configurations with less than

11 modules.4. iSCSI ports on module 9 are not active in configurations with less than 11

modules.5. iSCSI ports are available in rack configurations with nine or more modules.




Remote mirroring network configurationContact an IBM service representative for assistance with planning remotemirroring connectivity to ensure maximum resilience and to avoid connectionfailures.

Management portsThe IBM XIV Storage System is managed through three IP addresses over Ethernetinterfaces to be resilient against hardware failures.

To be resilient to a single network failure, connect these ports to two differentswitches. Also, ensure that the network equipment that provides managementcommunication is protected by an uninterruptible power supply.

IP configuration

For each of the three management ports, provide the following information to anIBM service representative before the installation is started:v IP address of the portv Net maskv Default IP gateway

In addition, provide the following system-level IP information:v IP address of the primary and secondary DNS serversv IP address or DNS names of the SNMP manager, if requiredv IP addresses or DNS names of the SMTP servers

Protocols

The XIV system is managed through dedicated management ports that are runningTCP/IP over an Ethernet connection. Management is carried out through thefollowing protocols:v Proprietary protocols are used to manage the XIV system from the IBM XIV

Storage Management GUI and IBM XIV command-line interface (XCLI). Thismanagement communication is done over TCP port 7778. The XIV GUI andXCLI act as the client and initiate the connection. The XIV system acts as theserver.

v The XIV system responds to SNMP packets when sending traps to SNMPmanagers.

v The XIV system initiates SNMP packets when sending traps to SNMP managers.v The XIV system initiates SMTP traffic when sending emails for either event

notifications or for SMS gateways. SMTP connections use port 25.v The IBM XIV Storage Management GUI and XCLI communication is Secure

Sockets Layer (SSL) encrypted, which provides security for passwords andvarious information.

v The management ports must be on a different subnet than the VPN ports thatare used for remote access.


Technician portThe IBM XIV Storage System has two Ethernet technician ports that are only to beused by IBM service representatives.

A single notebook computer can be connected to these ports.

Attention: Do not connect these ports to the network. You must use these portsonly to directly connect to a service notebook computer. A Dynamic HostConfiguration Protocol (DHCP) server is implemented over this port. A connectionto the network might cause an incorrect IP address to be assigned to hosts.


Chapter 7. Delivery and rack options

This information describes the delivery and rack options for IBM XIV StorageSystem model 281x-A14.

Data and interface module optionsThis information describes the data and interface module options for the IBM XIVStorage System model 281x-A14.

Capacity on Demand (CoD) modules are modules that are physically installed inthe rack but are not activated for use until more capacity is needed. Additionalcapacity is activated by ordering a miscellaneous equipment specification (MES)with the appropriate CoD activation feature.

CoD activation features do not require physical installation. If you receivenotification to install this feature, only report the installation according to thefield-reporting guide for your respective geographical area.

Table 17. Data module feature codes

Feature Code

1 TB data modules 1105

1 TB low-voltage data modules 1106

2 TB low-voltage data modules 1107

1 TB CoD data module 1115

1 TB Low-voltage CoD data module 1116

2 TB Low-voltage CoD data module 1117

CoD 5.3 TB activation 1119

1 TB module CoD activation 1120


Table 18. Interface module feature codes

Feature Code

1 TB interface modules with DDMs 1100

1 TB dual-processor interface modules 1101

2 TB dual-processor interface modules 1102

1 TB CoD interface module 1110

1 TB dual-processor CoD interface module 1111

2 TB dual-processor CoD interface module 1112

CoD 5.3 TB activation 1119




Weight reduced shipping optionThis information describes the weight reduction option for shipping IBM XIVStorage System model 281x-A14.

IBM offers a weight-reduced shipping option (feature code 0200) that reduces theweight of the XIV system. A full configured XIV model 281x-A14, includingpackaging, weighs approximately 995 kg (2189 lb). This option reduces the weightto less than 300 kg (660 lb) by removing all data and interface modules anduninterruptible power supplies, and shipping them separately. This option reducesweight loading on floors and elevators that are used for moving the XIV systemfrom the truck to the final position in the installation site. The IBM servicerepresentative installs the components that were shipped separately during systeminstallation.

Each module with all disk drive modules installed weighs approximately 28.6 kg(63 lb).

The height of the model 281x-A14 racks cannot be reduced. If more clearance isneeded for model 281x-A14 racks, the weight-reduced shipping option can beordered to reduce the weight of the rack to accommodate tilting the rack as muchas necessary to fit under low doorways.

Attention: The maximum tilt for the XIV system rack without the weight-reducedshipping option is 12.5 degrees.

Note: This option greatly increases storage-unit installation time. Onsitecoordination is needed for both the IBM service representative and the professionalmovers.

Radio frequency identification device featureIBM offers an optional radio frequency identification device (feature code 0203) forthe XIV system.

If you use frequency identification device (RFID) technology to track equipment inyour data centers, you can order the RFID option (feature code 0203) to attach anRFID tag on an XIV system. This RFID is designed to meet the performance andnumbering specification as outlined by the radio frequency identificationspecifications. For information about the specification, see the Financial ServicesTechnology Consortium website (www.bits.org/?id=29).

Important: This option is applicable only in environments that can use the correctRFID reading technology. Before you order this option, review the RFIDcapabilities with your IBM service representative.

When this option is ordered, IBM attaches one RFID tag per rack. Order one RFIDoption for each XIV system that you want to track. This option does not tagindividual components.

This option can be ordered only when a new rack is ordered. The RFID optioncannot be ordered as a miscellaneous equipment specification (MES).

Important: If the tag must be replaced for an XIV system, ensure that you updatethe asset-management database with the new RFID number for that XIV system.


http://www.bits.org/?id=29

http://www.bits.org/?id=29

Chapter 8. Planning for remote support and call home

This information describes what you must know to plan for remote support andcall home connections.

Remote support connectionsXIV Remote Support Center is a management system used by authorized IBMservice representatives to provide remote support and problem-determinationassistance over a secure network interface, either before or after parts are called outby the internal diagnostic tests of the IBM XIV Storage System. IBM authorizedpersonnel use remote support connections to perform real-time problem analysisand isolation.

Remote access uses one of the following three methods:v A secure, high-speed, dedicated connection through a virtual private network

(VPN) or management port on the XIV system. This is the preferred remotesupport method.

v A secure, high-speed, dedicated broadband Internet connection through a VPNport on the XIV system.

v A modem and dedicated, analog telephone line.

The security features differ among these methods, including the direction of theconnection.

Remote access through a dedicated network connectionRemote access over a dedicated network connection is the preferred method forobtaining remote support. When using this method, the XIV system is connected tothe XIV Remote Support Center through one of the virtual private network (VPN)ports or management ports on the patch panel.

The XIV Remote Support Center provides a high level of security for remotelysupported XIV systems through encryption, authentication, authorization, auditing,and field-proven security components.

The XIV Remote Support Center has three components:v The XIV remote support client is software that is installed on the XIV system and

handles remote support connectivity. It relies on a single outgoing TCPconnection and is not able to receive inbound connections of any kind. The XIVremote support client is controlled by using the IBM XIV command-line interface(XCLI) and starts a connection, terminates a connection (due to timeout orcustomer request), and attempts to reconnect when the connection is terminatedunexpectedly.

v The front servers serve as a hub at which the XIV systems and theremote-support back server connect. The front servers are located in an IBMDMZ and receive and maintain connections from the XIV remote support clientand the back server. The front servers are strictly inbound and do not initiateany outbound communication. No sensitive information is stored on the frontserver, and all data passing through the front server from the client to the backserver is encrypted, so the front server or a malicious entity in control of a frontserver cannot access this data.


v One or more back servers are located within the IBM intranet. Only IBM servicerepresentatives that are authorized to perform remote support of XIV systemscan access these servers. The back server authenticates the IBM servicerepresentative, provides the IBM service representative with a user interfacethrough which to choose a system to support, and manages the remote supportsession as it progresses. The IBM service representative connects to the backserver by using a Secure Shell (SSH) client or an HTTPS connection with anybrowser.

Requirement: To perform remote support through the Remote Support Center, theXIV system must be able to initiate an outbound SSH connection to IBM. If theXIV system does not have direct access to the Internet (for example, due to afirewall), you can use the XIV Remote Support Proxy to facilitate the connection toIBM. For more information, see the IBM XIV Storage System Remote Support ProxyInstallation and User's Guide.

The following figure illustrates the remote support components.

The XIV Remote Support Center uses the Secure Shell (SSH) protocol fortransporting data. The encryption used by SSH provides confidentiality andintegrity of the transferred data even over insecure mediums.

To conduct a remote support session, the IBM service representative must explicitlyconnect to the XIV Remote Support Center back server. The following secureremote connection process occurs when a support session is opened:1. The customer initiates an Internet SSH connection to the XIV Remote Support

Center.2. The XIV Remote Support Center identifies the XIV system and marks it as

connected.3. The IBM service representative connects to the XIV Remote Support Center

using SSH.4. The XIV Remote Support Center authenticates the IBM service representative.5. The IBM service representative is shown a list of currently connected XIV

systems that correspond with the defined permissions, or the IBM servicerepresentative manually enters the serial number to view the XIV system.

6. The IBM service representative chooses the XIV system to support. Onlypermitted XIV systems are displayed, and all activity is logged.

7. The fully recorded support session commences.8. The IBM service representative terminates the support session.

xiv

10

03

3

Customer

Internet

IBM XIVStorage System

Customerfirewall

IBMfirewall

Managementhost

Frontserver

IBM

Intranet

Backserver

195.110.41.141

Figure 8. Remote support components


9. The XIV system disconnects from the XIV Remote Support Center.

While a support session is in progress, the XIV system generates events anddisplays the system status on the IBM XIV Storage Management GUI. You canview the process of phasing out a module or the restart of customer-visible systemservices as it happens. The customer has full control over whether to proceed witha support session by using mechanisms such as timeout or force-disconnect. If asession disconnects unexpectedly, the IBM service representative can resume thesession when the XIV system next connects to the Remote Support Center.

Remote access by broadband connectionTo use a broadband Internet connection for remote access, the network connectionmust be made to the VPN port connections on the patch panel.

Connect the VPN ports through your firewall so that an IBM service representativecan access the IBM XIV Storage System, if required. You can limit access to be fromonly the IBM XIV IP address space. You can also configure a VPN between theIBM XIV support site and your firewall so that the port can be accessed onlythrough the defined VPN. The XIV system accepts only connections on server port22. When using this method for remote access, the XIV system does not use theseports for outgoing IP traffic.

You must provide the following configuration information for the remote accessport:v IP address of the remote access (VPN) ports

Important:

– VPN1 and VPN2 ports must be members of the same subnet.– VPN ports and management ports must be on different subnets.

v Network maskv Default gatewayv External IP address that an IBM service representative can use to connect to the

XIV system

Figure 9 shows the remote support connectivity by using a broadband connection.

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Customer IBM

Customerfirewall

IBMfirewall


VPN

192.91.197.120

Internet

Figure 9. Remote support connectivity by broadband connection

Chapter 8. Remote support and call home 35

Requirements: To access the XIV system from a broadband connection over SecureShell (SSH), open a port that allows inbound traffic from IP address192.91.197.120. To access the XIV system over SSH, open port 22. To access theXIV system from the GUI or XCLI, open port 7778 as well.

Remote access by modemTo use the modem for remote access, you must connect a dedicated, analogtelephone line to the modem and give the telephone number to IBM. Thetelephone line must support dial-in; however, because the IBM XIV Storage Systemdoes not make outgoing calls by using the modem, the telephone line does notneed to support dialing out.

Ensure that you use the correct connector for your country to dial in. For example,in Germany and Luxembourg, use N-coded connectors.

Figure 10 illustrates the remote support connectivity by using a modem.

Call home configurationUsing call home, you can set up the XIV system to automatically send pre-failureor failure notifications to the IBM Troubleshooting Ticketing System in the IBMService Center. You can also set up call home to automatically send alerts directlyto you. Call home cannot accept incoming communication, which means that theIBM Service Center cannot contact the XIV system using call home.

When certain events occur in the XIV system, call home sends a notification to theIBM Service Center. After receiving the notification, IBM service personnel analyzethe problem promptly and take appropriate action. If the problem requires service,an IBM service representative is sent to your site with any necessary replacementparts. With access to the XIV system, IBM service personnel can perform servicetasks, such as viewing error logs and problem logs or initiating trace and dumpretrievals.

Call home notifications are sent through email from an SMTP server. You musthave an SMTP email system available that the XIV system can use to sendoutgoing call home emails to IBM.

Important: It is a customer responsibility to configure the SMTP email system toenable the XIV system to send outgoing emails for the call home function. The

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Customer IBM

Modem

Telephany


Dial-in

Modem

Figure 10. Remote support connectivity by modem


email configuration rules must not inhibit call home emails from being sent in realtime. Emails with “Importance” or “X-Priority” in the email header must not bedelayed. For example, XIV emails must not be placed in a queue for later deliveryor filtered for priority. The administrator must verify correct configuration andfunction of the email system before installation. Failure to verify the email systemmight delay the successful installation of the XIV system.

Figure 11 shows call home routing.

Table 19 lists requirements that must be met to configure the call home function.

Table 19. Call home configuration information

Call homeconfigurationrequirement Value Comment

Customer SMTPport

25 The customer SMTP server mustbe reachable on port 25 from thecustomer-provided management IPaddress.

Customer SMTPaddress

IP address This IP address is supplied by thecustomer.

Email destinationaddress

[email protected]

or

[email protected]

Customer SMTP server must allowrelaying to the following IBMemail addresses based ongeographical location:

v East: EMEA, Asia, Australia,Africa, and the rest of the world

v West: USA, Canada, LatinAmerica, and the CaribbeanIslands

Email sourceaddress

[email protected]

or

customer-defined

The default email address fromwhich the email is sent. This emailaddress can be customer-defined toconform to the customer emailrelay rules.

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Customer IBM

Customerfirewall

SMTPserver

Managementports

IBM e-mailcatcher

Callhome

IBMfirewall

StorageNetwork

Internet


Figure 11. Call home routing

Chapter 8. Remote support and call home 37

Chapter 9. Planning for management-tool requirements

The IBM XIV Storage System provides a set of management tools, including theIBM XIV Storage Management GUI, Multi-System Manager, IBM XIV onlinemonitoring tool (XIVTop), and IBM XIV command-line interface (XCLI). You canuse these management tools to configure and monitor your XIV systems. Thisinformation describes the hardware and software requirements and installationprocedures for these management tools.

Requirements for IBM XIV Storage Management GUI, XCLI, and XIVTopThese requirements are necessary to install the latest IBM XIV StorageManagement GUI, the IBM XIV online monitoring tool (XIVTop), and the IBM XIVcommand-line interface (XCLI).

The IBM XIV management tools include IBM XIV Storage Management GUI, IBMXIV command-line interface (XCLI), and IBM XIV online monitoring tool (XIVTop).

The following table lists the operating system and processor types that aresupported by the IBM XIV management tools.

Table 20. Operating system and processor requirements

Operating system Processor

(XCLI only) IBM AIX 5.3, 6.1, or 7.1 IBM PowerPC®

(XCLI only) HP-UX 11i v3 Intel Itanium 64-bit

MAC OS X 10.6 or 10.7, with Java™ version1.6 build 29 or later.

32-bit Dual Core or equivalent

Microsoft Windows 2000, Windows XP,Windows Server 2003, Windows Vista,Windows 2008, Windows 7

Intel Pentium Dual Core 32-bit, 64-bit, orequivalent

Red Hat Linux version 5.0 x86 or x64

(XCLI only) Solaris 10 SPARC or x64

You must also satisfy the following requirements before you install the IBM XIVStorage Management GUI:v Minimum of 100 MB of free spacev Minimum of 1 GB memoryv Minimum monitor resolution of 1024 × 768 (up to 1920 × 1200)v Minimum monitor color resolution of 24/32 true color

Installing the IBM XIV Storage Management GUI, XCLI, and XIVTopEnsure that the latest IBM XIV management tools are installed on your notebookcomputer. The management tools include the IBM XIV Storage Management GUI,the IBM XIV online monitoring tool (XIVTop), and the IBM XIV command-lineinterface (XCLI).


About this task

For installation requirements and a list of available packages, see the Release Noteson the IBM Support Portal website (www.ibm.com/storage/support).

Procedure

Complete the following steps to download and install the IBM XIV managementtools on your notebook computer:1. Download the IBM XIV Management Tools installation package and

Release Notes from the IBM Support Portal website (www.ibm.com/storage/support).

2. Complete one of the following procedures for your operating system:

v Windows Mac OS X Double-click the downloaded file, and follow theinstructions to complete the installation.

v Linux HP�UX Solaris Run the following command to complete theinstallation:sh file_name




Chapter 10. Specifications for model 281x-A14 (pre-August2009 racks)

This information describes the specifications for XIV model 281x-A14 racks orderedwith feature code 1100 (interface module). Racks ordered August 2009 or later usefeature code 1101 (dual-processor interface module), which supersedes feature code1100. Racks ordered with feature code 1100 are referred to as pre-August 2009 racks.

Power consumption (pre-August 2009 racks)This information provides a complete power consumption listing for racksmanufactured before August 2009.

Table 21. Power consumption for partial and full rack configurations (pre-August 2009 racks)

Number of modulesPower consumption in kVA(Volt-Amps/1000)

15 8.5

14 7.9

13 7.4

12 6.8

11 6.2

10 5.7

9 5.1

6 3.5

Notes: The power consumption for partial rack configurations is the typical value and isprovided only for reference purposes. To support concurrent capacity upgrades, theinstallation site must provide sufficient power capacity to support a full rack configuration.

Cooling and environmental considerations (pre-August 2009 model281x-A14 racks)

This information provides considerations for cooling, air circulation and flow, andthe operating environment for racks manufactured before August 2009.

Cooling requirements

Cooling (thermal dissipation) requirements are shown in Table 22.

Table 22. Thermal dissipation for partial and full rack configurations (pre-August 2009 racks)

Number of modules (See Note 1.) kBTU per hour

15 29.0

14 27.0

13 25.1

12 23.2

11 21.3

10 19.4


Table 22. Thermal dissipation for partial and full rack configurations (pre-August 2009racks) (continued)

Number of modules (See Note 1.) kBTU per hour

9 17.4

6 11.9

Notes: The thermal dissipation for partial rack configurations is the typical value and isprovided only for reference purposes. To support concurrent capacity upgrades, thecustomer site must provide cooling arrangements to support a full rack configuration.

Air circulationv Cold air is provided from the front of the rackv Hot air is exhausted from the back of the rack

Airflow

Airflow requirements are shown in Table 23.

Table 23. Airflow requirements for partial and full rack configurations (pre-August 2009racks)

Number of modulesCubic feet per minute (CFM) (see notes 1and 2)

15 820

14 770

13 720

12 660

11 600

10 550

9 500

6 340

Notes:

1. The airflow for partial rack configurations is the typical value and is provided only forreference purposes. To support concurrent capacity upgrades, the customer site mustprovide sufficient airflow space to support a full rack configuration.

2. The airflow values assume a maximum inlet air temperature of 25°C (77°F).

Dimensions (pre-August 2009 racks)This information provides dimensions, clearance, and space requirements for racksmanufactured before August 2009.

Dimensions for racks manufactured before August 2009 are as shown in Table 24.

Table 24. Rack dimensions and clearances (pre-August 2009 racks)

Metric (mm) English (in.)

Height 1991 78.4

Width 600 23.6

Depth 1092 43.0

Front door clearance 1200 47.2


Table 24. Rack dimensions and clearances (pre-August 2009 racks) (continued)

Metric (mm) English (in.)

Back door clearance 1000 39.4

See Figure 12 for detailed service and cooling information.

Sides

You must adhere to the following space requirements around the sides of theracks:v You must place racks no closer than 450 mm (17.7 in.) to a wall.v You can position rack alongside (next to) other racks.v There are no space requirements between adjacent racks.

IBM service representatives must have enough space to open the front and rearcovers to service the unit, and must also be able to remove components and otherassemblies from the unit. See Figure 12 for minimum service clearances.

Physical space, weight, and acoustics (pre-August 2009 racks)Use this checklist to ensure that your installation location meets the minimumrequirements to install an IBM XIV Storage System rack that was manufacturedbefore August 2009.

Back

DoorDoor

Door

A B C

Adjacent rack

Adjacent rack

Rack

xiv

00680-1

CFront

A

D

E

E

F

E

E

F D

A 1200 mm (47.2 in.)B 1092 mm (43.0 in.)C 1000 mm (39.4 in.)D 1500 mm (59.1 in.)E 450 mm (17.7 in.)F 600 mm (24.0 in.)

Figure 12. Top view of clearance requirements for service and cooling

Chapter 10. Specifications for model 281x-A14 (pre-August 2009 racks) 43

Space__ 1991 mm (78.3 in.) height is available__ 600 mm (23.6 in.) width is available__ 1092 mm (43.0 in.) depth is available__ 1200 mm (47.2 in.) front door clearance is available__ 1000 mm (39.4 in.) back door clearance is available__ 450 mm (17.7 in.) clearance from walls to side is available

Weight__ 876 kg (1931 lb)

Acoustic output__ Sound power, LwAu = 8.4 bels


Notices

The legal notices pertain to IBM XIV Storage System documentation.

This information was developed for products and services offered in the U.S.A.

IBM may not offer the products, services, or features discussed in this document inother countries. Consult your local IBM representative for information on theproducts and services currently available in your area. Any reference to an IBMproduct, program, or service is not intended to state or imply that only that IBMproduct, program, or service may be used. Any functionally equivalent product,program, or service that does not infringe any IBM intellectual property right maybe used instead. However, it is the user's responsibility to evaluate and verify theoperation of any non-IBM product, program, or service.

IBM may have patents or pending patent applications covering subject matterdescribed in this document. The furnishing of this document does not grant youany license to these patents. You can send license inquiries, in writing, to:

IBM Director of LicensingIBM CorporationNorth Castle DriveArmonk, NY 10504-1785U.S.A.

The following paragraph does not apply to the United Kingdom or any othercountry where such provisions are inconsistent with local law:INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THISPUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHEREXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIEDWARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESSFOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express orimplied warranties in certain transactions, therefore, this statement may not applyto you.

This information could include technical inaccuracies or typographical errors.Changes are periodically made to the information herein; these changes will beincorporated in new editions of the publication. IBM may make improvementsand/or changes in the product(s) and/or the program(s) described in thispublication at any time without notice.

Any references in this information to non-IBM Web sites are provided forconvenience only and do not in any manner serve as an endorsement of those Websites. The materials at those Web sites are not part of the materials for this IBMproduct and use of those Web sites is at your own risk.

IBM may use or distribute any of the information you supply in any way itbelieves appropriate without incurring any obligation to you.

Any performance data contained herein was determined in a controlledenvironment. Therefore, the results obtained in other operating environments mayvary significantly. Some measurements may have been made on development-levelsystems and there is no guarantee that these measurements will be the same on


generally available systems. Furthermore, some measurements may have beenestimated through extrapolation. Actual results may vary. Users of this documentshould verify the applicable data for their specific environment.

Information concerning non-IBM products was obtained from the suppliers ofthose products, their published announcements or other publicly available sources.IBM has not tested those products and cannot confirm the accuracy ofperformance, compatibility or any other claims related to non-IBM products.Questions on the capabilities of non-IBM products should be addressed to thesuppliers of those products.

All statements regarding IBM's future direction or intent are subject to change orwithdrawal without notice, and represent goals and objectives only.

All IBM prices shown are IBM's suggested retail prices, are current and are subjectto change without notice. Dealer prices may vary.

This information is for planning purposes only. The information herein is subject tochange before the products described become available.

This information contains examples of data and reports used in daily businessoperations. To illustrate them as completely as possible, the examples include thenames of individuals, companies, brands, and products. All of these names arefictitious and any similarity to the names and addresses used by an actual businessenterprise is entirely coincidental.

If you are viewing this information softcopy, the photographs and colorillustrations may not appear.

TrademarksIBM, the IBM logo, and ibm.com are trademarks or registered trademarks ofInternational Business Machines Corp., registered in many jurisdictions worldwide.Other product and service names might be trademarks of IBM or other companies.A current list of IBM trademarks is available on the web at Copyright andtrademark information at www.ibm.com/legal/copytrade.shtml.

Adobe, the Adobe logo, PostScript, and the PostScript logo are either registeredtrademarks or trademarks of Adobe Systems Incorporated in the United States,and/or other countries.

Intel, Intel logo, Intel Itanium, and Pentium are trademarks or registeredtrademarks of Intel Corporation or its subsidiaries in the United States and othercountries.

Linux is a registered trademark of Linus Torvalds in the United States, othercountries, or both.

Microsoft, Windows, and the Windows logo are trademarks of MicrosoftCorporation in the United States, other countries, or both.

Java and all Java-based trademarks and logos are trademarks or registeredtrademarks of Oracle and/or its affiliates.


http://www.ibm.com/legal/copytrade.shtml

Homologation statementThis product may not be certified in your country for connection by any meanswhatsoever to interfaces of public telecommunications networks. Furthercertification may be required by law prior to making any such connection. Contactan IBM representative or reseller for any questions.

Electronic emission noticesThis section contains the electronic emission notices or statements for the UnitedStates and other countries.

Federal Communications Commission StatementThis explains the Federal Communications Commission's (FCC’s) statement.

This equipment has been tested and found to comply with the limits for a Class Adigital device, pursuant to Part 15 of the FCC Rules. These limits are designed toprovide reasonable protection against harmful interference when the equipment isoperated in a commercial environment. This equipment generates, uses, and canradiate radio frequency energy and, if not installed and used in accordance withthe instruction manual, might cause harmful interference to radio communications.Operation of this equipment in a residential area is likely to cause harmfulinterference, in which case the user will be required to correct the interference athis own expense.

Properly shielded and grounded cables and connectors must be used in order tomeet FCC emission limits. IBM is not responsible for any radio or televisioninterference caused by using other than recommended cables and connectors, or byunauthorized changes or modifications to this equipment. Unauthorized changesor modifications could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to thefollowing two conditions: (1) this device might not cause harmful interference, and(2) this device must accept any interference received, including interference thatmight cause undesired operation.

Industry Canada Compliance StatementThis Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conform à la norme NMB-003 duCanada.

European Union Electromagnetic Compatibility DirectiveThis product is in conformity with the protection requirements of European Union(EU) Council Directive 2004/108/EC on the approximation of the laws of theMember States relating to electromagnetic compatibility. IBM cannot acceptresponsibility for any failure to satisfy the protection requirements resulting from anon-recommended modification of the product, including the fitting of non-IBMoption cards.

Attention: This is an EN 55022 Class A product. In a domestic environment thisproduct might cause radio interference in which case the user might be required totake adequate measures.

Notices 47

Responsible Manufacturer:

International Business Machines Corp.New Orchard RoadArmonk, New York 10504914-499-1900

European community contact:

IBM Deutschland GmbHTechnical Regulations, Department M372IBM-Allee 1, 71139 Ehningen, GermanyTele: +49 7032 15-2941Email: [email protected]

Australia and New Zealand Class A StatementAttention: This is a Class A product. In a domestic environment this productmight cause radio interference in which case the user might be required to takeadequate measures.

Germany Electromagnetic Compatibility DirectiveDeutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse A EU-Richtliniezur Elektromagnetischen Verträglichkeit

Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie2004/108/EG zur Angleichung der Rechtsvorschriften über die elektromagnetischeVerträglichkeit in den EU-Mitgliedsstaaten und hält die Grenzwerte der EN 55022Klasse A ein.

Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zuinstallieren und zu betreiben. Des Weiteren dürfen auch nur von der IBMempfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung fürdie Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung derIBM verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohneEmpfehlung der IBM gesteckt/eingebaut werden.

EN 55022 Klasse A Geräte müssen mit folgendem Warnhinweis versehen werden:

“Warnung: Dieses ist eine Einrichtung der Klasse A. Diese Einrichtung kann imWohnbereich Funk-Störungen verursachen; in diesem Fall kann vom Betreiberverlangt werden, angemessene Mabnahmen zu ergreifen und dafüraufzukommen.”

Deutschland: Einhaltung des Gesetzes über die elektromagnetischeVerträglichkeit von Geräten

Dieses Produkt entspricht dem “Gesetz über die elektromagnetische Verträglichkeitvon Geräten (EMVG).” Dies ist die Umsetzung der EU-Richtlinie 2004/108/EG inder Bundesrepublik Deutschland.

Zulassungsbescheinigung laut dem Deutschen Gesetz über dieelektromagnetische Verträglichkeit von Geräten (EMVG) (bzw. der EMC EGRichtlinie 2004/108/EG) für Geräte der Klasse A


Dieses Gerät ist berechtigt, in übereinstimmung mit dem Deutschen EMVG dasEG-Konformitätszeichen - CE - zu führen.

Verantwortlich für die Einhaltung der EMV Vorschriften ist der Hersteller:

International Business Machines Corp.New Orchard RoadArmonk,New York 10504Tel: 914-499-1900

Der verantwortliche Ansprechpartner des Herstellers in der EU ist:

IBM Deutschland GmbHTechnical Regulations, Abteilung M372IBM-Allee 1, 71139 Ehningen, GermanyTele: +49 7032 15-2941Email: [email protected]

Generelle Informationen:

Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 KlasseA.

People's Republic of China Class A Statement

Taiwan Class A Statement

Taiwan Contact Information

This topic contains the product service contact information for Taiwan.IBM Taiwan Product Service Contact Information:IBM Taiwan Corporation3F, No 7, Song Ren Rd., Taipei TaiwanTel: 0800-016-888

Notices 49

Japan Voluntary Control Council for Interference Class AStatement

This explains the Japan Voluntary Control Council for Interference (VCCI)statement.

Japan Electronics and Information Technology IndustriesAssociation Statement

This explains the Japan Electronics and Information Technology IndustriesAssociation (JEITA) statement for less than or equal to 20 A per phase.

This explains the JEITA statement for greater than 20 A per phase.

Korean Communications Commission Class A StatementThis explains the Korean Communications Commission (KCC) statement.

Russia Electromagnetic Interference Class A StatementThis statement explains the Russia Electromagnetic Interference (EMI) statement.

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07

90

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1

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2


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i

Notices 51

Index

Aabout this document

sending comments xviiiacoustic requirements 44air circulation requirements 14

pre-August 2009 model A14 41air filtration 15airflow requirements 14

pre-August 2009 model A14 41altitude requirements 14

pre-August 2009 model A14 41ATS

See automatic transfer switchautomatic transfer switch

considerations 19feature codes for 19

Ccable requirements 23call home

configuration 36using an Ethernet connection 35using the modem 36

caution ixchanges, summary xxicomments, sending xviiiconfiguration

model A14 rack 7configuring

Fibre Channel logical network 24iSCSI network 27

considerationsautomatic transfer switch 19contamination 15cooling 14

pre-August 2009 model A14 41emergency power off 22heavy equipment xiimain-power cables 19operating environment 14

pre-August 2009 model A14 41safety

site preparation xiisite safety xii

cooling requirements 14pre-August 2009 model A14 41

Ddanger ixdata and interface module options 31delivery

clearance requirements 11weight requirements 11

delivery optionsmodel 281x-A14 31

dimensionsrack 12

pre-August 2009 model A14 42

dimensions (continued)raised floor 13

disk drives, number ofmodel A14 7

documentationimprovement xviii

Eemergency power-off considerations 22enhancements, summary of xxienvironmental conditions 15environmental contamination 15environmental notices ix, xiiiEthernet

ports 27remote support connection 33

Ffeature codes

0203 321155 31automatic transfer switch 19main-power cables 19modem 33weight reduction, model A14 32

featuresradio frequency identification

device 32Fibre Channel

mixing with iSCSI 28network configuration 24

Fibre Channel portsmodules with, model A14 7

fire suppression xifloor weight-support requirements 13

pre-August 2009 model A14 44forums xv

Ggaseous contamination

considerations 15

Hhardware components

model A14 5heavy equipment xiiheight reduction 11height reduction option

model A14 32homologation 47humidity requirements 14


IIBM Trouble Ticketing System 36IBM XIV command-line interface (XCLI)

hardware and softwarerequirements 39

IBM XIV online monitoring tool (XIVTop)hardware and software

requirements 39IBM XIV Storage Management GUI

hardware and softwarerequirements 39

install 40IEC 60950-1 ixinput voltages and frequencies 19installing

IBM XIV Storage ManagementGUI 40

XCLI 40XIVTop 40

interface modulesnumber of Fibre Channel ports 23number of iSCSI ports 23

iSCSImixing with Fibre Channel 28network configuration 27

iSCSI portsmodules with, model A14 7number of, model A14 7

Llabels ixlaser safety xlifting heavy equipment xiilocation, preparing xii

Mmain-power cables

considerations 19feature codes for 19

maintenance module portspatch panel, model A14 9

management portpatch panel, model A14 9

management portsconfiguration 29protocols 29

management toolsinstall 40

model 281x-A14data and interface module

options 31delivery options 31

model A14weight reduction option 32

model A14, pre-August 2009rack requirements 41

modemfeature code 33


modem (continued)port model A14 9remote support connection 33using for remote access 36

Nnetwork

connections, model A14 9new features and enhancements xxinotebook computer, connecting for

support 30notices ix

environmental ix, xiiilegal 45safety ix

notifications, through call home 36

Ooperating environment requirements 14

pre-August 2009 model A14 41options

data and interface module 31weight and height reduction

model A14 32overview, planning 1

Pparticulate contamination

considerations 15patch panel

model A14 9PDFs xvphysical space requirements 12

pre-August 2009 model A14 44planning overview 1ports

Fibre Channel 23iSCSI 23management 29notebook computer 30patch panel, model A14 9

powerconsumption 18consumption, pre-August 2009 model

A14 41input voltages and frequencies 19requirements 17source configurations 17

pre-August 2009 racksacoustics 44cooling and environmental

considerations 41dimensions 42power consumption 41space requirements 44specifications 41weight requirements 44

preparing the site xiipublications xv

Rrack

clearances 12components, model A14 5configurations, model A14 7dimensions 12fully populated, model A14 5minimally populated, model A14 5model 281x-A14 options 31requirements 12

racksclearances, pre-August 2009 model

A14 42dimensions, pre-August 2009 model

A14 42power consumption 18power consumption, pre-August 2009

model A14 41radio frequency identification device 32raised floor

dimensions 13requirements 13

reader feedback, sending xviiirelated information xvremote access

through Ethernet 35using the modem 36using the Remote Support Center 33

remote mirroring configuration 29Remote Support Center 33requirements

acoustics 14, 44pre-August 2009 model A14 41

air circulation 14pre-August 2009 model A14 41

airflow 14pre-August 2009 model A14 41

altitude 14pre-August 2009 model A14 41

cables 23cooling 14

pre-August 2009 model A14 41delivery clearance 11delivery weight 11dimensions

pre-August 2009 model A14 42humidity 14

pre-August 2009 model A14 41management tools 39physical space 12

pre-August 2009 model A14 44power 17raised floor 13temperature 14

pre-August 2009 model A14 41thermal dissipation 14weight 13weight, pre-August 2009 model

A14 44

Ssafety ix

environmental notices ixlaser x

safety information labels ix

safety notices ixsending

comments xviiisite, preparing xiiSMTP 29SNMP 29summary of changes xxi

Ttechnician ports

model A14 9temperature requirements 14

pre-August 2009 model A14 41thermal dissipation requirements 14

pre-August 2009 model A14 41trademarks 46

Uuninterruptible power supplies

about emergency power off 22usable capacity

model A14, for 1 TB disk drives 7model A14, for 2 TB disk drives 7

VVPN ports

for remote support 35patch panel, model A14 9

Wweight reduction 11weight reduction option

model A14 32weight requirements 13


XXCLI

install 40XIVTop

install 40


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