Job descriptionStrategic Operations Delivery is a key element of IBM's globally integrated capability. SO Delivery group works with companies of all sizes, in just about every country imaginable; to provide customers with the best technology services. Through the management of clients' IT environments, the group seeks to improve, enhance and transform business, creating significant cost and performance efficiencies. Leveraging efficient processes and tools and combining it with world-class infrastructure, high-quality and skilled resource base, SO Delivery group provides end-to-end IT Infrastructure Management Services (24 7 365) to IBM clients worldwide. Key services offered include: Command Center Services (includes remote monitoring of servers located worldwide from India, Security operations and network operations), Server Systems Management, IT Security Services, IT Service Desk, Service Management & Project Management/ Transition Services.

Roles and Responsibilities:-

The person should have one complete implementation of the project through all stages.

To work with different geography teams to deliver the solutions to the different customers. 

To facilitate the delivery of the Solution Maturing phase of the project by managing the development and approval of Server Solutions Organization detailed/matured Technical Solution Document ready for the Implementation phase of the project 

To work with the Delivery Integration Team to ensure that all relevant Teams within IBM and alliance teams are engaged to deliver the service at Implementation

Responsible for remote coordination of infrastructure implementation/integration 

Estimate initial project cost and timing with the help of project team members of different Geography’s or customers as desired.

To engage and manage technical resources to deliver the project plan 

Acquire budget approval to all Project Costs - hardware & software spend, resource costs, floor space, licenses etc... 

Create necessary documents with attention to quality and adhere to the account specific process requirements

To deliver the project plan to scope, timescales and budget by tracking all activities against Plan and all actual costs against budget. 

Identify and manage cost, schedule or scope changes to the projects.

Follow Account specific Project change review process and submit Project change requests 

To agree deliverables/milestones and report project progress to the account specific management in place on the particular project. 

To chair regular Technical Project Review Meetings, Customer facing Meetings (if required), attend TPD Review Meetings and produce all documentation and minutes as appropriate. 

To manage risks and issues impacting project deliverables 

To escalate relevant issues and risks in accordance to the TPD Project Issue and Risk Management Procedure and the account specific Process. 

To manage all changes in accordance to the TPD Change Management Process so preventing the implementation of unauthorized changes and cost exposures. 

Acts as primary interface to the customer, other vendors and all IBM and alliance personnel associated with the project

PMI /PRINCE2 Preffered.

8 + years of experience in the IT Field

2 + Years of Project Management experience

Infrastructure domain knowledge is essential.

Project Management of 2 Projects through various stages.

Experience managing multiple projects with competing priorities.

Ability to develop and monitor project schedules and timelines to identifyand meet critical mile stones

Ability to deliver the project on the budgeted cost and track the budget

Ability to do remote project management teams through different geographies.

Proficiency of Project management tools and process

# Required skills

•Management of technical solution and delivery.

Domain - IT Infrastructure ServicesRequired

Master's Degree in Information Technology At least 8 years experience in  Project Management

At least 2 years experience in Prince2

At least 2 years experience in IT Infrastructure

At least 2 years experience in PMI

At least 2 years experience in Six Sigma

At least 2 years experience in Lean

English: Fluent

 IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.