iBOSIncessant Business Operations Suite

Yusufzai S. Khan Head – Appian Practice

incessant

Incessant & Appian – A unique BPM Advantage

Strategic

PartnerCustomer

Services Provider

Our Appian Relationship Niche End-to-End BPM Services

200+ Successful BPM Implementations since 2007

100% Appian Certified Consultants

Top 10 Most Promising IT Services Companies

Business Problem

Expansion

Real TimeVisibility

Silo based Point Solutions

Configurable & Dynamic

Cost Effective

iBOS

Vision

iBOS

Resource Utilization

Onboarding

Travel Readiness

Expense Claims & Cost Analysis

Time TrackingRevenue Forecasting

Skill & Training Mgmt.

Support Helpdesk

HiringProactive SLA Management

Auto Routing & Prioritization

Process Automation with

Configurable Workflows

Trend, Analytical & Real-time Reporting

Out of box Integration

Support

Multi-channel & Cloud Enabled

Support

Single Unified Platform Cross-domain

Compatible

Implementation time for a new feature ~ 5 days

Inter-module Communication

28% increase in User base in 5 months

iBOS - Landscape

Challenges with Silo Applications

HR Application

Time-off Application

Travel & Logistics

Expense Claims

EMPLOYEE

HR TEAM

FINANCE TEAM

IT & ADMIN TEAM

One application for each set of requirement

Significant amount of redundancy

Complex infrastructure and convoluted enterprise architecture

Expensive to achieve integration.

iBOS Architecture Build once, deploy

anywhere

Reduce Silos with effective Record Management

Work-Social capability with effective collaboration

Smarter, faster decisions

Enterprise operations traceability & visibility

Leveraging Appian

Easily Readable & Configurable Workflows

Enforce Organization Policies to Drive Business Operations

Collaborate & Share Knowledge

Rich & Responsive Screens

Multi Channel Support

Transparency & Control

Connect with External Systems

Cost Effective

Process Management

Business Rules

Social Collaboration

User Interface (SAIL)

Mobility

Business Activity Monitoring (BAM)

Integration

Flexible Deployment Options

Features of iBOSAppian Capabilities

iBOS - Demonstration

New Employee

JAMES WATSON

TED WILSONCAROL FOX

DAVID BROWN

IT Manager

AdminHR Manager

Brief Introduction

ROBIN SMITH

Resource Manager

iBOS – Business Benefits

Configurable Workflows

Adapting to various inevitable changes due to growth or complexity –

It is utterly simple with configurable workflows which can be understood and changed by business users without relying on IT.

Service Level Agreements (SLA’s)

Dynamic SLA configurations to ensure most urgent tasks are processed in time.

Alerts and action configurations to escalate cases approaching due date.

Out of the box Business Activity Monitoring (BAM) Reports

Process Model Reports

Process Optimization Reports

Process Reports

Summary Reports

Task Reports

iBOS – Business Benefits (Contd..)

Streamlines and automates the enterprise business processes through collaboration with multiple participants from different divisions

Holistic view of your organization workforce and utilization metrics by various categories to grasp the overall state of your business .

Continuous feedback to identify the bottlenecks and optimize operations

Ability to connect and interact with existing enterprise systems through most standard integration protocols

Multi-channel support & Cloud enabled solution

Thank You…

For more information please contact us at Sales@Incessanttechnologies.com

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