icd-10 open line friday 9/18/2014 - payer update

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900-3571-0213 Open Line Friday: ICD-10 Edition Navigating to ICD-10: A Payer Update with Humana & Florida Blue September 19, 2014 9:30 a.m. 10:30 a.m. EST Dial Toll-Free: (800) 882-3610 or (412) 380-2000 Conference Passcode: 6829655# 900-4699-0914

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Page 1: ICD-10 Open Line Friday 9/18/2014 - Payer Update

900-3571-0213

Open Line Friday: ICD-10 Edition

Navigating to ICD-10:

A Payer Update with

Humana & Florida Blue

September 19, 2014

9:30 a.m. – 10:30 a.m. EST

Dial Toll-Free: (800) 882-3610 or (412) 380-2000

Conference Passcode: 6829655#

900-4699-0914

Page 2: ICD-10 Open Line Friday 9/18/2014 - Payer Update

Open Line Friday: ICD-10

Panelists

Deborah Stewart, MD Medical Director

Florida Blue

Gale Scott EDI Regulatory Compliance

Administrator Tampa General Hospital

Laurie Darst Revenue Cycle Regulatory Advisor

Mayo Clinic (MN)

Matthew Ketterman Director, Business Solutions

Availity®1

Joseph Gonzalez VP of Business Development

Secure EDI

Lee Ratliff Clinical Business Technology Consultant

Baptist Health South Florida

Mary Rita Hyland RN, BS, MBA, CHP

Healthcare Industry Consultant

Diana Brijbag CMM, CPC, CCP, CMSCS, HITCM-PP

Office Manager The Springs Family Medical Center

George Vancore Senior Manager, Delivery Systems

Mandates and Compliance Florida Blue

1 Availity, L.L.C. is a multi-payer joint venture company. For more information or to register, visit www.availity.com

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Open Line Friday: ICD-10

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Navigating to ICD-10: A Payer Update With

Humana & Florida Blue

Agenda

Sept. 19, 2014

1. Objectives

2. Healthcare Industry Updates

3. Humana & Florida Blue Updates

4. Next Steps

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Objectives

1. Promote collaboration, communication and coordination between providers, payers

and electronic trading partners.

2. Expand your understanding of the current state of ICD-10, recent regulatory

decisions and industry perspectives.

3. Raise your awareness and understanding of the unique opportunities and challenges

that ICD-10 brings to the entire health care industry including providers, payers and

electronic trading partners.

4. Provide you with tools, techniques, best practices and helpful hints from your peers

that can be used as you continue (or begin) your ICD-10 journey.

**** Please remember that during the call all attendees will be placed on “mute”

except for any guest speakers and all panelists. If you have a question, please

email it to [email protected].

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Open Line Friday: ICD-10

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Open Line Friday: ICD-10

Health Care Industry & Regulatory Update

• Medicare recently announced two rounds of ICD-10 testing with physicians/provider: • Functional Acknowledgement Testing: this is where you test the “chain of trust” partners

from the provider to the payer (Medicare) using an ICD-10 coded claim; Medicare will edit and

compliance check the claim and return a response to the sender; there is no claim adjudication

or ERA is being generated during this round of testing; there will be ONLY three opportunities to

do this type of testing with Medicare (Nov 17 through 21, 2014; Mar 2 through 6, 2015 and June

1 through 5, 2015).

• End-to-end testing: this is where ICD-10 coded claims are sent to the Medicare (the payer),

adjudicated and an ERA is generated back to the provider.

• Participation in Medicare’s end-to-end testing requires enrollment and selection by your MAC;

on a national basis, Medicare is limiting the number of testing providers to 2550.

• For additional details, please see the following:

http://medicare.fcso.com/ICD-10/267332.pdf

www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-

MLN/MLNMattersArticles/Downloads/SE1409.pdf

http://www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-

MLN/MLNMattersArticles/Downloads/MM8858.pdf

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Open Line Friday: ICD-10

Health Care Industry & Regulatory Update (cont’d)

• NUCC changed the CMS 1500 professional paper claim form to accommodate ICD-10

(see www.nucc.org); the transition to this new form began in January 2014 and continues

across the health care industry.

• Partial code freeze continues until one year after the implementation of ICD-10: • Only codes for new diagnosis and new technologies will be considered for exception

inclusion.

• Last regular updates to ICD-9-CM and ICD-10 occurred on October 1, 2011.

• Regular ICD-10 updates will begin on October 1, 2016.

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Open Line Friday: ICD-10

Please refer to our guest speaker’s program material if available which can be accessed at

www.floridablue.com/ICD-10 under Open-Line Friday located in right margin.

Navigating to ICD-10:

A Florida Blue Update

Page 8: ICD-10 Open Line Friday 9/18/2014 - Payer Update

The Current State of ICD-10: A Florida Blue Update

George Vancore

Florida Blue

ICD-10 Open-Line Friday

September 19, 2014

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Session Objectives

1. Increase your awareness and understanding of the current state

of ICD-10 from an internal and external perspective.

2. To provide an update on Florida Blue’s ICD-10 strategies and going-forward approach given the one-year delay.

The Current State of ICD-10 A Florida Blue Update

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Background

• On April 1, 2014, Congress passed and the President signed into law H.R. 4302.

Section 212 of this bill states as follows:

“Sec. 212. DELAY IN TRANSITION FROM ICD-9 TO ICD-10 CODE SETS.

The Secretary of Health and Human Services may not, prior to October 1, 2015, adopt ICD-10

code sets as the standard for code sets under section 1173(c) of the Social Security Act (42

U.S.C. 1320d-2(c)) and section 162.1002 of title 45, Code of Federal Regulations”.

• A few days after the enactment of H.R. 4302, CMS issued the following statement:

“On April 1, 2014, the Protecting Access to Medicare Act of 2014 (PAMA) (Pub. L. No. 113-93)

was enacted, which said that the Secretary may not adopt ICD-10 prior to October 1, 2015.

Accordingly, the U.S. Department of Health and Human Services expects to release an

interim final rule in the near future that will include a new compliance date that would

require the use of ICD-10 beginning October 1, 2015. The rule will also require HIPAA

covered entities to continue to use ICD-9-CM through September 30, 2015.

The Current State of ICD-10 A Florida Blue Update

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Current State of ICD-10: the Health Care Industry

• Health care industry reaction to the delay ranged from shock to anger to relief with

most constituents eventually landing on acceptance.

• The implications of changing (again) the ICD-10 implementation date through the

“legislative process” varied across the health care industry; some of these are: • High levels of frustration centered on the fact that this is the 4th time that the ICD-10 implementation

date has changed.

• Measurable loss of stakeholder momentum across the industry (I.e. Medicare end-to-end testing; code

set freeze).

• A serious loss of federal regulatory credibility going forward.

• This delay required covered entities, electronic trading partners and others to re-assess and re-plan

their ICD-10 efforts including the re-prioritization of compliance related initiatives, re-allocation of

resources and 2014/2015 initiative funding.

• Several going forward ICD-10 implementation strategies have surfaced throughout

the health care industry; some of these are: • Transition to ICD-10 when it “impacts physician and provider reimbursement”.

• Postpone engagement until “sometime in 2015”.

• Continue limited engagement with reduced funding, re-prioritization and re-deployment of resources.

• Continue on plan with a focus on testing and collaboration.

The Current State of ICD-10 A Florida Blue Update

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Current State of ICD-10: Florida Blue

• As a result of the delay, Florida Blue re-assessed and re-planned its ICD-10

implementation strategies and tactics and has declared the following: • Migrate ICD-10 enabled and dual-use (to handle claims run-out) capable internal business system

capabilities to a production and maintenance status.

• Continue testing with external 3rd parties, vendors, delegated entities and business associates; attain

ICD-10 attestations when and where applicable.

• Continue with Florida Blue’s physician and provider outreach and engagement initiatives:

• ICD-10 Open-Line Friday monthly teleconferences

• presentations and panel discussions at medical associations and societies

• author and publish ICD-10 “articles of interest” to industry trade journals and to medical

associations and societies newsletters

• utilize social media as a communication and outreach channel

• Continue with our three-phased physician and provider end-to-end testing initiative.

• Continue with the development of physician and provider “business continuity” and “business

disruption” mitigation strategies, tactics and plans.

• Continue claims modeling and financial risk assessments.

• Operational Readiness and training of front-line staff have been postponed until 2nd quarter of 2015.

The Current State of ICD-10 A Florida Blue Update

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Open Line Friday: ICD-10

Please refer to our guest speaker’s program material if available which can be accessed at

www.floridablue.com/ICD-10 under Open-Line Friday located in right margin.

Navigating to ICD-10:

A Humana Update

http://www.bcbsfl.com/DocumentLibrary/Providers/Content/SidHerbertPres.pdf

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.

Send ICD-10 questions, comments or feedback to

[email protected].

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Open Line Friday: ICD-10

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ICD-10

The most effective

way to do it,

is to do it! – Amelia Earhart

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Next Steps Next Steps

Build your ICD-10 action plan now with the CMS “Road to 10” tool. Visit www.roadto10.org

Access our Open Line Friday podcasts at www.floridablue.com/icd-10

ICD-10 Open Line Friday email list: send us your email by contacting us at

[email protected]

Test ICD-10 with us. Visit www.floridablue.com/icd-10 and select our “Test ICD-10 icon”

for details. Testing questions? Email us at [email protected]

Access Florida Blue’s ICD-10 Provider Toolkit and more at www.floridablue.com/ICD-10

Visit the Availity Learning Center (www.availity.com/learningcenter) to access live and webinars

including information about Ready10 - a popular ICD-10 project management tool (see “There’s

Ready and There’s Ready10”).

Add, update or delete your email and contact information at any time using Availity's secure website. Log

on to Availity at www.availity.com, select Payer Resources, Florida Blue and Update My Email

Information with Florida Blue then follow the prompts.

Open Line Friday: ICD-10

Follow us on Twitter @FLBlue 16

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Addendum

ICD-10 Helpful Resources and Reference Material

• www.cms.gov/ICD10

• www.wedi.org

• www.ama-assn.org

• www.ahima.org/icd10

• www.availity.com

• www.fha.org

• www.hbma.com

• www.mgma.com

• www.floridablue.com/ICD-10

• www.fmaonline.org/HomePage.aspx

• www.cdc.gov/nchs/icd/icd10.htm

• www.AAPC.com

For regular CMS ICD-10 email updates, subscribe at:

https://public.govdelivery.com/accounts/USCMS/subscriber/new?topic_id=USCMS_608

WEDI's Survey on Industry ICD-10 progress:

http://www.wedi.org/docs/comment-letters/2013-wedi-icd-10-survey-results-letter.pdf?sfvrsn=0

FREE CMS and WEDI ICD-10 End-to-End Testing Webinars available for download:

http://www.wedi.org/forms/meeting/MeetingFormPublic/view?id=220AC00000156

HIMSS/WEDI National ICD-10 Pilot Program Update:

http://www.himss.org/library/icd-10/national-pilot-program?navItemNumber=13477

Though not inclusive, the following list includes several public websites that can help increase general awareness

and understanding of the ICD-10 mandate and its impact to the health care industry:

The links below were referenced during this presentation. The actual URLs below are provided for your convenience:

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Open Line Friday: ICD-10