icegov 2014 luis vidigal - e-governance - new faces for an old problem
DESCRIPTION
Presentation for the ICEGOV 2014 Guimaraes - Portugal - PLENARY DISCUSSION 2 - Role of Government in Technology-enabled Public Engagement: Driving or Facilitating? The propose of my presentation is to analyze the linkages between e-Governance (democracy and citizenship) and e-Government (productivity and services) and the new faces for an old problem (silos and “vanity fair”). I start with the cultural and political road from e-Government to e-Governance, with openness, collaboration, participation, transparency and mutual trust, analyzing expectations and realities for an e-Government in a broken state. I will propose a new model for the state reform, breaking walls, re-thinking organizational structures for collaborative e-Government and re-thinking social networks for e-Governance with citizenship and public engagement. I conclude with the necessary balance between a driving force from the whole of government (life events oriented) and the facilitation of active citizenship from civil society.TRANSCRIPT
Luis Vidigal
PLENARY DISCUSSION 2
Role of Government in Technology-‐enabled Public Engagement: Driving or FacilitaIng?
e-‐Governance New faces for an old problem
Luís Vidigal
Guimarães, October 28th 1
Luis Vidigal
The road from e-‐Government to e-‐Governance
Presence
Interac/on
Transac/on
Transforma/on
e-‐Democracy
Adapted from Siau & Long (2005)
Cultural and Poli/cal challenges
Openness Collabora/on Par/cipa/on Transparency Mutual Trust
2
Luis Vidigal
ExpectaIons and realiIes for e-‐Gov
E-‐Gov to increase the efficiency and effecIveness of
the PA
Expecta/ons Capture of the state by private interests
State organizaIonal breakdown
MulIple repositories and informaIonal entropy
Weakness and lack of confidence in state
Short-‐term ICT policy adopIon (euphoria / rejecIon)
Reali/es
Broken state
3
Luis Vidigal
It is urgent to change focus
Power oriented
Ci/zen oriented
4
Luis Vidigal
Two faces of the same coin
e-‐Government ProducIvity and Services
e-‐Governance Democracy and CiIzenship
5
Luis Vidigal
New faces for an old problem Silos and “Vanity Fair”
Manifesto against
Electronic Bureaucr
acy
(Vidigal, 2000)
6
Department
oriented
Luis Vidigal
Break the walls
7
Luis Vidigal
A new model for the state reform
Shared repositories (data orientated)
Processes and Com
muni/es
(life events oriented
)
People Companies Territory Vehicles
Re-‐think Organiza/onal Structures for e-‐Government
Re-‐think
Social N
etworks fo
r e-‐Governa
nce
• Openness • CollaboraIon • ParIcipaIon • Transparency • Mutual Trust
8
Ci/zen
ship (P
ublic Engagem
ent)
Produc/vity (CollaboraIve Services)
Luis Vidigal
Role of Government in Technology-‐enabled Public Engagement
9
Life Event A
Life Event B
Life Event C
Life Event D
Who
le of G
overnm
ent
Driving Facilita/ng
Ac/ve Ci/zenship
Luis Vidigal
Thank you
10
Phone: +351 963459044 Skype: luis.vidigal1 Blog: hkp://mudaroestado.blogspot.com Facebook: hkp://www.facebook.com/lvidigal Linkedin: hkp://www.linkedin.com/in/luisvidigal TwiNer: @luisvidigal Presenta/ons: hkp://www.slideshare.net/vidigal Academia: hkps://ulisboa.academia.edu/LuisVidigal