An Analysis of the Use of Blogging to Solicit

Feedback in an Education Research Unit

Ting Yuan, Gary Natriello, Stephen Asunka, Jeannie Crowley, & Hui Soo Chae

The EdLab of Teachers College, Columbia University

Workplace Collaboration

How to Increase Teamwork?

Community of Practice

Community of Practice in a

Learning Organization

•Face-to-face- + e-communication

A participatory culture

A blog site with various web 2.0

multimedia tools

The Study

• 50 staff

• Site statistics

• Survey

Blogging Activities

(11/2008 – 11/2009)

7, 101 page visits per day

4.76 posts published per day

5.65 comments made per day

Overall Blogging Acitivities

(11/2008 – 11/2009)

107"Ask-for-Feedback"

Entries

2,595,005Total Page Views

1,510Total Comments

1,271Total Blog Entries

NumberActivity

Organizational Blog Site

• Feedback-related comments

• Link

• Image

• Attachment

• Video

• Poll

107 Ask-for-feedback-related entries

Findings

19 Staff Members’ Perceptions (example)

1. The workplace blogging can promote information sharing.

87.5%

2. The blogging can enhance workplace collaboration.

62.5%

3. I tend to use blogging to share work

updates with my co-workers.

80%

Strongly

agree

“Ask-for-feedback” Entries vs. Total Responses

(11/2008 – 11/2009)

7

1911

62

10

118

92

28

107

9

0

20

40

60

80

100

120

140

Poll Image Video Link Attachment

Implications

*Blog can be a medium potentially

promoting learning in the workplace

*A democratic conversation platform

*Different multimedia tools embedded on

blog might have various effects in

encouraging workplace voices