icma.org...lean government the complexity of government opera- tions can make the process of...

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Page 1: icma.org...LEAN GOVERNMENT The complexity of government opera- tions can make the process of defining desired results less straightforward than it is in private business. Govern- ment
Page 2: icma.org...LEAN GOVERNMENT The complexity of government opera- tions can make the process of defining desired results less straightforward than it is in private business. Govern- ment
Page 3: icma.org...LEAN GOVERNMENT The complexity of government opera- tions can make the process of defining desired results less straightforward than it is in private business. Govern- ment
Page 4: icma.org...LEAN GOVERNMENT The complexity of government opera- tions can make the process of defining desired results less straightforward than it is in private business. Govern- ment
Page 5: icma.org...LEAN GOVERNMENT The complexity of government opera- tions can make the process of defining desired results less straightforward than it is in private business. Govern- ment
Page 6: icma.org...LEAN GOVERNMENT The complexity of government opera- tions can make the process of defining desired results less straightforward than it is in private business. Govern- ment
Page 7: icma.org...LEAN GOVERNMENT The complexity of government opera- tions can make the process of defining desired results less straightforward than it is in private business. Govern- ment