icp ict and company practise college 1 dinsdag 1 april 2008 dr. geleyn meijer
TRANSCRIPT
ICP
ICT and Company Practise
College 1
Dinsdag 1 april 2008
Dr. Geleyn Meijer
ICP Content
• Objectives and overview
• ICT companies – taxonomy
• Legal
• Virtual organisations
• Business case
• Assignment
ICP Objective (1)
The ICP course is given in period 5 and addresses the non-technical aspects of ICT and essentially has to develop the students skills:
• To understand the balance between technical, organisational, legal and commercial aspects of an ICT project
• To make judgements on priorities, based on a sound analysis of the facts
• To communicate with stakeholders
ICP Objectives (2)
• The acquisition of knowledge concerning business-oriented ICT issues. Critical evaluation of a non-technical scientific article in the area of ICT.
• Understanding change related to ICT projects and the impact it has on people
• Writing a non-technical scientific article in the area of ICT”.
• In the 2007-2008 academic year, topics are chosen specifically because of their wider impact with the work and responsibilities of system and network administrators.
ICP Structure of the course
• WeekTopic• 1 Introduction and Sourcing• 2 Sourcing• 3 Innovatie management
Project management• 4 Enterprise Architecture• 5 No lectures• 6 Innovation management / EA• 7 Change management• 8 ICT management• 9 Examination
ICP Schedule
Intro Sourcing Sourcing Inno PMngt EA EA Inno EA Change mngt ICT Mngt Examen1-apr 4-apr 8-apr 11-apr 15-apr 18-apr 22-apr 25-apr 6-mei 9-mei 13-mei 16-mei 20-mei 23-mei- 30-mei
Michiel Struijk
Eltjo Poort ok
Chris Soels ok
Han Verniers ok
Bert van der Hooft ok
Leon Manet ok
Geleyn Meijerok ok
Rini van Solingen
Paul FluitsmaCorine de Katere ok
Leon Dohmen ok
Wouter Paul Trienekens ok
Guus Delen –VKA ok
Marc Gillard – VKA ok
Ronnie Lachniet ok
Jaap Schekkerman
ok
Examen Intro Sourcing Sourcing Inno PMngt EA EA Inno EA Change mngt ICT Mngt Examen
ICP
Company taxonomy
ICP Companies
• Organigram of a ICT service provider
• Organigram of retailer
• Organigram of a telecom provider
• Organigram of a bank
• Matrix organisations
ICP Organisatie modellen
Locatie
FunctieMarkt
ICP Company Principles
• Mission• Core business• Profit & Loss• Staff units • Matrix organisations• Business units and ICT• Stakeholders• And what about public sector
ICP A business plan
ICP
ICP Legal
• Time and Material
• Project
• Outsourcing
• Fixed price
• Fixed time
• Aansprakelijkheid – direct/indirect
• SLA
ICP
Services vs products
ICP Services innovation
• No abstract market view, but interaction with real, named user
• No large stocks, but scaleable delivery infrastructure
• service provider needs to be able to adapt rapidly• The creativity needed is:
– closely linked with client interaction and therefore needs to be embedded in the existing day-to-day relations with the clients
– is on-line affair since respons to challenges must be swift since creative results are quickly exposed in the commercial market reality and can have a short life span.
ICP
virtual organizations
ICP Virtual Organisations
“Open universe”of organizations
“Controlled-border universe”
Breeding Environment
VO
Market trends
Competitiveness
Business opportunity
• Wide partners search & selection• Definition of common infrastructures
and their parameterization• Sharing principles• Contract negotiation
Cooperation agreement
• BE members acquisition• Cooperation agreement• Common infrastructure• Sharing principles
• VO partners selection• Fast contract negotiation• Infrastructure parameterization
1a
1b
2
•
•Dell Computer•General Motors•Nike•Virtuelle Fabrik•e-Diamond
ICP
The Virtual Organization (VO) Paradigm
A virtual organization is a temporary alliance of several organizations that come together to:
– share skills, core competencies, and resources– to achieve common goals– their cooperation is supported through the communication network
MaterialInformation Members :
Processors
Members :Retailers,
Warehouses
Members :CustomersMemebrs :
SuppliersVE Coordinator • Provide products /
services that a single company may not be able to provide alone
• Distribute the tasks and support common goals
• Share the resources and the risks
• …
Manufacturing example© H. Afsarmanesh, 2003
ICP Emerging Virtual Organization
DomainsAreas: Engineering, Manufacturing, Sciences,
Service Provision• Multi-site Manufacturing and Concurrent Engineering• Service Provision (Municipality, Tourism)• Distributed Control Engineering (Water & Electricity
Distribution)• Tele-assistance and tele-Supervision (Health care)• Collaboration between Scientific Centers and with
industry (Bio-Informatics, Medicine, Physics, Chemistry)• Software services
© H. Afsarmanesh, 2003
ICP
Network CoordinatedNetwork
CooperativeNetwork
CollaborativeNetwork
Coallition’s purpose
Inte
gra
tio
nle
vel
CommunicationInformationexchange
Complementary goals
Joint goalsIndividual identities
Working apart (with some
coordination)
Joint goalsJoint identities
Working together(Creating together)
ECOLEADfocus
“Creating the foundations and mechanisms for establishingan advanced collaborative, network-based industry society”
STRATEGIC GOAL
fluidity
agility
reactivity
ICP
Application ApplicationApplication
Managementof comm. & computing
Managementof comm. & computing
Managementof comm. & computing
Grid ServicesHarness multi-domain distributed resources
Managementof comm. & computing
VL-e Application Oriented Services
Food Informatics
Dutch Telescience
Medical Diagnosis &
Imaging
Bio-Informatics
Data Intensive Science/LOFAR
Bio-Diversity
Knowledge
Information
Data
ICP
enables
needs
Network of Co-workers Grid computing
ICT services outlook
ICP
enables
needs
Network of co-workers Grid computing
Mobile maintenanceand support teams
ICT services outlook
ICP Applying the GRID for tooling
ToolsMaintenanceTeams
use
facilitate
• Tools to analyse, to monitor, to communicatie, to consult
• Hetrogeneous, On-demand
• Mobile front-ends
ICP Assignment
• Study the article: “IT doesn’t matter” from Harvard Business Review, by Nicholas Carr
• Form pairs and study the debate that followed the publication
• Form your own opinion and formulate on paper.
• Study SRA of NESSI. How does this change the role of the systems engineer.