ics powerpoint presentation

7/29/2019 ICS Powerpoint Presentation

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WORLDWIDE HEADQUARTERS

53 East 34th StreetNew York, New York 10016

TEL: 800-266-5254FAX: 212-213-5708

Service In Over 1,000 Cities Worldwide


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ICS, 1-800-BOOK-A-LIMOs mission is to

understand our clients and accommodatetheir chauffeured service needs withintegrity, reliability, professionalism, andthe latest technology.


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Highly Experienced and Professionally trained chauffeurs

Modern Fleet of Vehicles w/$2 million insurance coverage per ride

RDBM: Proprietary reservations and dispatch system

24/7 First-Class Customer Service before and after your ride

Reservation confirmations and updates via email, fax and web

Central and on-site support for large groups and complex projects

Personalized profiles for corporate travelers

Corporate Discounts and Incentives Programs

Specialized services: City Tours, Road Shows, Private Jet Charters

Latest On-Board Technology: GPS, DVD, Fax and WIFI capability

At ICS, 1-800-BOOK-A-LIMO we are serious about your ride


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Global Business Travel Association

American Society Of Travel Agents

Meeting Professionals International Cruise Lines International Association

US Travel Association

Receptive Services Association of America
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Initial Travel Agent Commission

Automatic Commission Increase after your first $200check (approx. 15-20 reservations booked)

for all Minibus and Bus City Tours

Selected Cities of the Month

VIP Program


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Corporate Benefits and Incentives:

VIP Status: Enjoy complimentary upgrades to our luxury line of vehicles(subject to availability) and special requests will be honored

(ie. Newspaper, magazine, bottle waters)

Preferred Client Status: Client Accounts are monitored more closely byour operations team to ensure 100% customer satisfaction. Benefits include

company policy flexibility.

Volume Discounts on multi-city or multi-vehicle reservations

Monthly Promotional Offers with cities of the month.

Frequent Cities Discount for Cities traveled the most


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Go Green Initiative:


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ReservationsDispatch

Service

Billing


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Phone

Fax E-mail

E-Z online reservations

GDS (Sabre)


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Corporate Account #

TA Linked Corp Acct

Sub Accounts: Dept or Employee

Internal Reference #

Authorized Users Must or Option

Credit Card(s) stored on File


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Our reservations system ( : Reservation Dispatch BillingManagement) was built to handle thousands of reservations withconstant real-time changes. With this state-of-the-artcustomizable technology, ICS pays attention to your trip details toensure accuracy and efficiency. Approx. 75% of this informationwill be stored and saved for future reservations.

Pickup Address / Destination (Internal Hotel / Airport Directory)

Type of Ride (Transfer or Hourly)

Passenger(s) Info and Customer Profiles

Payment or Account Info

Account / Passenger and Driver Notes

Customer Special Requests


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Confirmed!

*A reservation trip sheet will

automatically be faxed or emailed

to you upon booking.

Here is a sample of what it will

look like:


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ICS utilizes a state-of-the-art reservations system to carry outour operations and ensure 100% accuracy and efficiency

ICS 3-Point Confirmation Process:

Chauffeur Assigned and confirmed 24 hrs in advance

: All reservations are reconfirmed 1 hour prior to pickup All chauffeurs are contact 5-7 mins. before pickup

time to ensure they are on or approaching their pickup location.


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* ICS Chauffeurs will provide professional meet& greet service at the major airports dressed in

uniform (dark suit with white shirt and dark tie)

* ICS chauffeurs can also be recognized withthe passenger(s) name sign displayed at thedesignated pickup areas


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All ICS vehicles are new model Executive Sedans (LincolnL-series Town Cars, Cadillacs), Luxury Sedans (Mercedes, BMW,Lexus), Limos, SUVs, Vans, Minibuses and Coach Buses

All ICS chauffeurs are uniformed in dark suits andwhite shirts, holding ICS name signs and providing ICS vouchers.

: Many of our vehicles come equipped with GPS, DVDplayer, ICS umbrella, bottled water, and mints/gum.


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Our reservations system secures your account offraudulent activity by initiating features such asauthorized users for the account, and secure accountlogin for online reservations.

ICS covers every ride with $2 mil insurance

We offer infant and child car seats (upon request)

Our chauffeurs are trained in defensive driving

Our dispatchers are trained and experienced to handleemergency and contingency services and requests toensure each client reaches their destination safely.


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* ICS chauffeurs will safely bring yourclient to their destination in time toreach their meeting, flight, orappointment.


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Electronically filed per reservation

Receipts are immediately emailed to the accountor passenger

Monthly billing is processed every 5th ofthe month and mailed to our account holders to payment.

Net 30 day billing cycle are processed and mailed every first week of

the month (for all reservations for the previous month)


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We would like to thank you and the ICS Team for all your supportand kindness in making the 2008 Tribeca Film Festival a grandsuccess.

- Tribeca Film Festival, NY

Westshore Travelworldhas used 1-800-Book-A-Limo for sometime. The high customer satisfaction keeps us coming back

-Westshore Travelworld,Tampa

We are extremely happy with your level of service, both at theaccount management level and also the operations side. Pass thatmessage to the powers that be!!

- Edgewood Management, NY

Recent Client Testimonials:


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ICS, 1-800-BOOK-A-LIMO thanks you for selecting us tobe your exclusive luxury ground transportation provider!

We look forward to providing you and your organizationwith exceptional chauffeured and customer service!

Friend, Fan, and Follow us on:

Contact: [email protected]
http://www.linkedin.com/pub/ics-1-800-book-a-limo/19/ab1/22http://twitter.com/1800BookALimohttp://www.facebook.com/pages/New-York-NY/ICS-1-800-Book-A-Limo/289120816068?ref=ts

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