idc insights overview post feb 2012

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Copyright IDC. Reproduction is forbidden unless authorized. All rights reserved. IDC Insights’ Executive Overview Beth Jolles [email protected] 508-904-2198

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IDC provides IT market intelligence providing research data and guidance specific for IT by industry.

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Page 1: IDC Insights Overview Post Feb 2012

Copyright IDC. Reproduction is forbidden unless authorized. All rights reserved.

IDC Insights’ Executive Overview IDC Insights’ Executive Overview

Beth [email protected]

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AgendaAgenda

Corporate Overview

Vertical Market Capabilities at IDC• Cross Industry Coverage (Vertical Markets)• Industry-Specific Coverage (Insights)

IDC’s IT Executive Programs (IEP)

IT Professional Benchmarking Tools

IDC’s Community

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IDG is the world's leading technology media, events and research company. Since its founding in 1964, IDG has been committed to helping people acquire and use technology successfully

IDG brands have become the trusted source for advice and insight into technology news and trends around the world

IDG Enterprise brings together unique editorial brands (CIO, Computerworld, CSO, DEMO, InfoWorld, ITworld and Network World) to serve the information needs of our technology and security-focused audiences.

In addition, the CIO Executive Council, a peer advisory service, brings together the nation's top CIOs, as well as provides community and leadership development tools for their staffs.

Over the past 48 years, IDG has grown into a multi-billion dollar company, reaching technology audiences in more than 90 countries. Approximately 200 magazines and newspapers and 460 websites are in the IDG world family, which together with events, serve about 270 million people with information one or more times a month.

IDG OverviewIDG Overview

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IDC is the premier independent global market intelligence, events, and advisory firm for information technology, telecommunications, and consumer technology markets

IDC is a subsidiary of IDG, the world's leading technology media, events and research company

IDC has been delivering IT intelligence, industry analysis, market data, and strategic guidance since its 1964 founding by Patrick McGovern

More than 1,060 IDC analysts, including in-house statisticians and economists, provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries

Our multilingual, multicultural workforce surveys over 300,000 technology users and decision makers annually, delivering unrivaled coverage

We advise IT professionals on making more effective technology decisions by providing insightful fact-based research and consulting services

IDC OverviewIDC Overview

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IDC’s Research Assets are Distributed Around the WorldIDC’s Research Assets are Distributed Around the World

IDC’s 1,000+ analysts are located in all regions around the world with coverage of 110 countries.

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US/Canada34%

EMEA / CEMA29%

Latin America8%

Asia / Pacific inc. Japan29%

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IDC Vertical Market Research ProgramsIDC Vertical Market Research Programs

Two Lines of Industry Products: Cross Industry & Industry Specific

Worldwide & Regional Vertical Markets

Programs provide regional and country-level market opportunity analysis for major Black Book technology category groupings by industry.

Vertical Views and Forecasters

Programs provide the most granular view of the market opportunities for a specific technology.

IT Wallet and Budget Benchmarks

Programs assists IT vendors’ with their industry go-to-market strategies by calculating “share of wallet” and IT budget benchmarks.

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Technology ExpertiseInformation technology

IT market dynamicsIT vendor strategies

Shipments (market size)Outlook on technology

advancements

Industry business environment

Industry business processes

IT vendors servingthat industry

IT investment prioritiesIndustry-specific

technology

Industry ExpertiseVertical IntegrationIndustry segmentation

of IT marketsCross industry view

of investment prioritiesIT vendors’

industry strategies

Provide definitive IT market size andassumptions about technology market adoption

Provide outlook about demand forand application of IT in that industry

An Industry View Integrated with a Technology ViewAn Industry View Integrated with a Technology View

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IDC’s Vertical Group CapabilitiesIDC’s Vertical Group Capabilities

We provide a granular, cross-industry view of IDC’s technology data

Cross-industry forecasts (109 technology markets), vendor share analysis (200+ companies) and company-specific spending data (2,500 global companies)

Qualitative analysis and insight of industry trends driving IT adoption

Custom mapping of data from IDC’s industry view to the client’s view

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Standard Region, Industry, Tech & Co. Size CoverageStandard Region, Industry, Tech & Co. Size CoverageTechnology 15 BB Hardware Markets + Telco 80 Software Markets 14 Services Markets

Industry Banking

Insurance

Securities and Investment Services

Discrete Manufacturing

Process Manufacturing

Retail

Wholesale

Professional Services

Consumer and Recreational Services

Government

Education

Healthcare Providers

Transportation

Communications and Media

Utilities

Construction

Resource Industries

Home Business and Consumer

Company Size

1-99 employees

100-249 employees

250-499 employees

500-999 employees

1,000-2,499 employees

2,500-4,999 employees

5,000+ employees

Region Worldwide

North America

Country U.S

50 States

MSA

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Forecast AnalysisForecast Analysis

50 Services

Vendors

IDC Published Forecasts by Verticals

• IT consulting• Business consulting• Systems integration• Application development• IT outsourcing• Hardware and software support• IT training and education• Business process outsourcing• HR BPO• Customer management BPO• Procurement BPO• Finance and accounting BPO

High End Servers Mid Range Servers Volume Servers PCs Networking Equipment Peripherals, Storage and

Other Storage by installation

environment Wireline voice Wireline data Wireless voice Wireless data

15 Hardware and Teleco Markets 80 Software Markets

14 Services Markets

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Vendor share revenue analysis by technology market and vertical Regional segmentation: Worldwide, Americas or U.S. Years covered: 2008, 2009, 2010 Company size segmentation

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Vendor Share AnalysisVendor Share Analysis

50 Services

Vendors

AccentureAtosBainBearingPointBT GroupCapGeminiCognizantConvergysDeloitteEDSIBMInfosysLogicaMcKinseySatyamTataWipro

AdobeAutodeskBEA BMCCACernerCiscoEMCIBMMcAfeeMicrosoftOracleSAPSiemensSunGardSybaseTeradataVMWare

Region WWPrimary_Market (All)Secondary_Market Content Applications

Sum of Revenue YearVendor Vertical 2006 2007Adobe 01. Banking 89 108

02. Insurance 18 22 03. Securities and Investment Services 54 66 04. Discrete Manufacturing 89 110 05. Process Manufacturing 301 370 06. Retail 71 87 07. Wholesale 71 88 08. Professional Services 265 329 09. Consumer & Recreational Services 71 109 10. Healthcare 54 70 11. Transportation 53 66 12. Communications and Media 124 153 13. Utilities 36 44 14. Construction 18 17 15. Resource Industries 0 0 16. Government 283 331 17. Education 141 174 18. Home Business and Consumer 37 45

Apple 01. Banking 6 6 02. Insurance 3 3 03. Securities and Investment Services 1 1 04. Discrete Manufacturing 6 7 05. Process Manufacturing 5 6 06. Retail 3 3 07. Wholesale 2 2 08. Professional Services 7 7 09. Consumer & Recreational Services 1 1 10. Healthcare 4 5 11. Transportation 2 2 12. Communications and Media 9 10 13. Utilities 2 2 14. Construction 1 1 15. Resource Industries 1 1 16. Government 2 3 17. Education 46 50 18. Home Business and Consumer 72 79

150 + Software Vendors

50 + Services Vendors

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Company Analysis – WW and U.S. IT WalletCompany Analysis – WW and U.S. IT Wallet

4 Company Sizes

IT spending at a company level for thousands of the world’s largest companies IT spend by hardware, software, IT services, telecom services, and internal spend Regional segmentation: Americas, EMEA, AP (Worldwide Wallet), US spend only (US Wallet), CN spend only (Canada

Wallet), A/P spend only (A/P Wallet) Years covered: 2010, 2011, 2012

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IDC Insights - Specific Advisory ServicesIDC Insights - Specific Advisory Services

IDC Insights lines of business assist businesses and IT leaders, as well as the suppliers who serve them, in making more effective technology decisions by providing accurate, timely, and insightful fact-based research and consulting services. Our global research and analysis is focused on mitigating technology risks, maximizing the effectiveness of IT investments, identifying new opportunities, and bringing forth technology solutions that are aligned with the organization's business objectives.

Serving the energy, financial services, government, healthcare, manufacturing and retail industries, our research covers over 200 technology markets including cloud computing, business analytics, outsourcing, enterprise mobility, sustainability, IT governance, data center, social media and many more.

“IDC has demonstrated a solid approach for concentrating on and carving out the Insights product lines based on a core of best practices and benchmarking metrics. Each of the verticals prodcuts has specific deliverables that meet the needs of that vertical industry, underscoring IDC’s philosophy that one size will not fit all.”Outsell Inc., “IDC Grows Vertically Through Insights Product Line”, Nov. 07

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Industry Analysts Depth and ExperienceIndustry Analysts Depth and Experience

100+ Industry Analysts Located Around the World

Health / Life Science 11%

Government 11%

Financial Services 18%

Energy 16%

Manufacturing / Retail 16%

Cross Industry 28%

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Accountable Care

Connected Health

Healthcare Industry Reform

Life Sciences Industry Transformation

IDC Insights CompetenciesIDC Insights Competencies

Mobile Banking and Payment

Enterprise Risk Management

Customer Centricity

Infrastructure Consolidation

Smart Government

Smart Cities

Supply Chain Modernization

Next Generation Product Lifecycle Management

Operational Technology

Retail PLM and Sourcing Optimization

Customer Experience (Retail Omnichannel)

Merchandising Strategies

Smart Grid

Clean Energy

Intelligent Oil and Gas

Utility Analytics

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IDC Insights Research Document ArchitectureIDC Insights Research Document Architecture

Understanding WhereIndustry Is Going

Making theBusiness Case

Selecting the RightTechnology

Selecting the RightIT Supplier

ImplementingTechnology

Business DecisionsInsights Research Document Types

Best Practices

Top 10 Predictions

Vendor Assessment

Technology Selection

Methods and Practices

Developing BusinessStrategy and Processes Business Strategy

We develop our research around IT decisions

% of WW/US2012 Insights Studies

13%

14%

15%

10%

20%

30%

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2012 IDC Insights IDC MarketScapes2012 IDC Insights IDC MarketScapes

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Source: Energy Insights Document #EI227555

IDC Energy Insights• IDC MarketScape: Smart Building Lighting Control Systems• IDC MarketScape: Plug-In Electric Vehicle (PEV) Charging Stations• IDC MarketScape: Residential Solar Inverters in EMEA• IDC MarketScape: IT Service Providers in the EMEA Utility Industry• IDC MarketScape: Work and Asset Management• IDC MarketScape: Commercial Scale Solar Inverters• IDC MarketScape: Work and Asset Management• IDC MarketScape: Project Portfolio Management (PPM)• IDC MarketScape: Environment, Health & Safety (EH&S)

IDC Financial Insights• IDC MarketScape: Card Management Vendor Propositions• IDC MarketScape: Commercial Transaction Gateway System Vendors• IDC MarketScape: Mobile Banking & Payment• IDC MarketScape: Online Financial Management Software• IDC MarketScape: European Mobile Banking and Payments Software• IDC Marketscape: Portfolio Management Systems• IDC Marketscape: Market Data Providers• IDC MarketScape: Enterprise Payments Software• IDC MarketScape: Debit Processing Software and Services• IDC MarketScape: Trade and Risk Management Solutions

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2012 IDC Insights IDC MarketScapes2012 IDC Insights IDC MarketScapes

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Source: Energy Insights Document #EI227555

IDC Government Insights• IDC MarketScape: Content Management Solution Providers•IDC MarketScape: Cloud Providers Working with the Federal Government

•IDC MarketScape: Electronic Content Management Solution Providers in

Western Europe

IDC Health Insights•IDC MarketScape: Global Life Science CRO Vendor Assessment•IDC MarketScape: U.S. Health Information Exchange Packaged Solutions

•IDC MarketScape: U.S. Health Information Exchange Platform Technologies

•IDC MarketScape: Electronic Health Record Solution Providers in Western Europe•IDC MarketScape: Health Plan Analytics MarketScape•IDC MarketScape: Clinical Analytics Solutions for Providers•IDC MarketScape: Manufacturing and Supply Chain IT Outsourcing in the Life Sciences

•IDC MarketScape: Care Management Vendor(s)

IDC Manufacturing Insights•IDC MarketScape: Fulfillment Excellence - Workforce Management

IDC Retail Insights•IDC MarketScape: POS Software•IDC MarketScape: eCommerce Platforms

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Industry-Specific Spending GuidesIndustry-Specific Spending Guides

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Energy Insights• Worldwide Oil & Gas IT Spending Guide• Worldwide Utility IT Spending Guide

Financial Insights• Worldwide Banking IT Spending Guide• Worldwide Capital Markets IT Spending Guide• Worldwide Insurance IT Spending Guide

Government Insights• U.S. Federal Government IT Spending Guide• U.S. State and Local Government IT Spending Guide• U.S. Line of Business Budget Guide

Health Insights• Worldwide Healthcare IT Spending Guide• Worldwide Life Sciences IT Spending Guide

Manufacturing Insights• Worldwide Manufacturing and Operations Management Spending

Guide• Worldwide Manufacturing IT Spending Guide: PLM Spending Guide • Worldwide Manufacturing IT Spending Guide: Asset Intensive•Worldwide Manufacturing IT Spending Guide: Automotive, Aerospace, Discrete

•Worldwide Manufacturing IT Spending Guide: Consumer Goods•Worldwide Manufacturing IT Spending Guide: High Tech and Electronics

Retail Insights•Worldwide Retail IT Spending Guide

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2012 Industry-Specific Primary Research2012 Industry-Specific Primary Research

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Energy Insights*• American Solar Energy Society (ASES) solar PV installer panel (n=250)• Smart Building Decision Makers (n=250)• Utility Industry Survey (n=169)• Oil & Gas Industry Survey (n=174)

Financial Insights*• Banking Industry: Retail Mobile Vendor Survey (n = 15)• Banking Industry: Core Banking 2012 Deals (n = 15)• Banking Industry: 2012 Vertical Group Survey, Banking (n = 375)• Securities Industry IT Buying Intentions for 2012 (n= 180)•Consumer Survey: US Consumer Channel Preference Survey (n = 2,500)•Chief Risk Officer Survey:

oRisk Technology global Buying Intentions (n = 200)o2012 Leading Initiatives (n = 50)oBig Data Assessment (n = 25)

•Chief Risk and Security Officer – End-User Strategies for Compliance Clouds (n = 200)•Financial Services Industry: FinTech 100 (n = 400)•Insurance Industry: 2012 Vertical Group Survey, Insurance (n = 300)

Government Insights*•Government IT Buying Intentions for 2012 (n = 400)

Health Insights*•Health IT Buying Intentions for 2012 (n =200)•Healthcare Payer Business and Technology (n = 50)

Manufacturing Insights*•Manufacturing Supply Chain Survey (N= 400+)

Retail Insights*•Second Annual Outlook for Mobile and Social eCommerce in the Holiday 2011 Shopping Season (n = 1000)

•Retail Industry IT Buying Intentions for 2012 (n = 200)*subject to change

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2012 Insights Top 10 Predictions2012 Insights Top 10 Predictions

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Energy Insights• 2012 Top 10 North America Utilities Predictions• 2012 Top 10 Worldwide Oil & Gas Predictions• 2012 Top 10 EMEA Utilities Predictions• 2012 Top 10 Asia Pacific Utility Predictions • 2012 Top 10 Central and Eastern Europe Utility Predictions • 2012 Top 10 Middle East and Africa Oil & Gas Predictions

Financial Insights• 2012 Top 10 Worldwide Financial Services Predictions • 2012 Top 10 North America Financial Services Predictions• 2012 Top 10 Global Risk Management Predictions• 2012 Top 10 EMEA Banking Predictions• 2012 Top 10 Asia/Pacific Banking Predictions• 2012 Top 10 Asia/Pacific Insurance Predictions

Government Insights• 2012 Top 10 Predictions for Government• 2012 Top 10 EMEA Predictions for Government• 2012 Top 10 Asia/Pacific Predictions for Government• 2012 Top 10 Canadian Predictions for Government• 2012 Top 10 MEA Predictions for Government

Health Insights• 2012 Top 10 Healthcare Predictions• 2012 Top 10 Healthcare Payers Predictions• 2012 Top 10 Healthcare Provider Predictions• 2012 Top 10 U.S. Health Industry Connected Health

Predictions• 2012 Top 10 Life Science Predictions• 2012 Top 10 EMEA Healthcare Predictions• 2012 Top 10 CEMA Healthcare Predictions

Manufacturing Insights• 2012 Top 10 Manufacturing Industry Predictions• 2012 Top 10 Asset Oriented Value Chains (AOVC) Predictions• 2012 Top 10 Brand Oriented Value Chains (BOVC) Predictions• 2012 Top 10 Engineering Oriented Value Chains (EOVC) Predictions• 2012 Top 10 Supply Chain Predictions• 2012 Top 10 Operations Technology Predictions• 2012 Top 10 PLM Predictions• 2012 Top 10 for the Four Value Chains• 2012 Top 10 EMEA Manufacturing Industry Predictions • 2012 Top 10 Asia/Pacific Manufacturing Predictions• 2012 Top 10 CEMA Manufacturing Predictions

Retail Insights• 2012 Top 10 Retail Industry Predictions• 2012 Top 10 EMEA Retail Predictions• 2012 Top 10 Asia Pacific (excluding Japan) Retail Predictions• 2012 Top 10 Merchandising Strategy Predictions

CIO Agenda• 2012 Top 10 CIO Priorities Predictions

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IDC’s IT Executive ProgramsIDC’s IT Executive Programs

Our IT Executive Programs unique offering brings together the strength of IDC and our parent company, IDG, the world’s leading technology media, events and research company.

IDG, a multi-billion dollar company that has been operating for over 48 years, produces approximately 200 publications and 460 websites. Together, with more than 700 branded conferences in 55 countries (including CIO Executive Council and CIO magazine events), IDG serves over 270 million people with information one or more times a month.

Bringing Together the Resources of IDC and IDGThe Leading Source for IT Information

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IDC’s IT Executive Programs (IEP)IDC’s IT Executive Programs (IEP)

IDC’s IT Executive Programs consists of a family of research programs intended to help today’s time-constrained IT executives make more effective technology decisions. The goal of the program is to offer accurate and timely research that will assist IT executives in mitigating technology risks, maximizingthe effectiveness of IT investments, identifying and capitalizing on new opportunities, and bringing forth solutions that are aligned with the organization’s business objectives.

IDC’s IT Executive Programs offers a range of services that align with the requirements for your IT organization - from very personalized guidance with a CIO advisor to general research to assist with critical decision making.

Executive Technology Advantage Program - Your high touch executive decision making service

Industry Technology Advantage Program – Technology insights put into the context of your organization

Global Technology Advantage Program – Technology insights for critical decision making

Driving Business Strategy through Technology

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IDC’s IT Executive Programs (IEP)IDC’s IT Executive Programs (IEP)

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IDC’s IT Executive Programs help IT executives mitigate risk and maximize technology investments by providing global access to IDC’s technology and industry specific research and analysts

IDC gives executives the flexibility to create the program that will help achieve outlined corporate goals – from high touch executive decision making services to technology insight for critical decision making

Program Features

IT Executive AdvisorProfessional

Guidance

CIO Executive Council

IDC Industry Specific Research

IDC Global Research

IT Community Network / Leadership

Business Insight

Technology Insight

CIO Benefits

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IDC IT Advisory Tools - “SmartTools”IDC IT Advisory Tools - “SmartTools”

“IDC has helped us to save over $1M per year. We gave the vendor a 3 year deal because they

agreed to adhere to IDC’s SmartIndex.” - IDC SmartIndex User

SmartIndex:

Third-party, objective, price benchmarking service designed to ensure that buyers will maintain competitive pricing at the beginning and over the course of their IT contracts.

SmartBuy:

Online resource, provides a benchmark to chart buyer price position. Strengthens user bargaining power on all desktop PC, laptop, server, and workstation products.

Smart Fair Market Value:

Saves time and money when establishing financial terms for used IT hardware acquisitions, end-of-lease purchases, liquidation of IT assets, or analysis related to fair market values.

IDC sets the standard for advisory solutions with a rigorous, fact-based approach designed to optimize your technology purchasing and deployment decisions.

SmartAnalysis:

Assists senior sourcing, procurement, and asset management professionals with competitive intelligence and market analysis by providing exacting peer pricing benchmarks and cost management insights.

“IDC has been a great help and we have already saved on our PC pricing.”

- IDC SmartIndex User

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IDC Community - Six Industry Groups…IDC Community - Six Industry Groups…

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…and One Cross-Industry Group…and One Cross-Industry Group

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More InformationMore Information

For more news please visit www.idc.com or the specific Insights Websites

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Questions and Future Requests…Questions and Future Requests…

Beth [email protected]