idc marketscape: canadian sap ??2011 idc #ca12cas11 1. in this study. this study uses the idc...

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  • Filing Information: December 2011, IDC #CA12CAS11, Volume: 1, Tab: Vendors

    Canadian Cloud and Application Services: Competitive Analysis

    C O M P E T I T I V E A N A L Y S I S

    I D C M a r k e t S c a p e : C a n a d i a n S A P I m p l e m e n t a t i o n E c o s y s t e m 2 0 1 0 2 0 1 1 V e n d o r A n a l y s i s

    Jim Westcott

    I D C O P I N I O N

    This IDC study represents a vendor assessment of the 2011 SAP-based systems

    integration (SI) market through the IDC MarketScape model. This assessment

    discusses both quantitative and qualitative characteristics that define success in the

    SAP implementation market. This MarketScape covers a variety of vendors

    participating in the SAP implementation market. The evaluation is based on a

    comprehensive and rigorous framework that assesses each vendor relative to the

    criteria and to one another. The framework highlights the factors expected to be the

    most influential for success in the market in both the short term and the long term.

    Key findings include:

    The Canadian SAP implementation services market is highly competitive, and

    the list of capable service providers is long. Buyers looking at implementing SAP

    technology have a large field from which to choose a provider, increasing the

    likelihood of finding an ideal partner and ensuring project success.

    There are several IT service providers whose Canadian operations are above

    average in terms of market share or customer penetration relative to other

    geographies. These service provider firms are leaders in the Canadian

    marketplace and help drive the brand image of the firms throughout the world.

    Growth in new SAP license sales indicates that the implementation services

    market is a strong growth market for IT services providers and will continue to be

    a growth market for the foreseeable future. IT service providers are working with

    SAP to develop a strong road map for emerging technology solutions and focus

    areas (including mobility, analytics, in-memory computing, and cloud computing)

    to sustain growth beyond the current forecast period.

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    http://www.tcs.com/offerings/enterprise_solutions/sap/Pages/default.aspx

  • #CA12CAS11 2011 IDC

    T A B L E O F C O N T E N T S

    P

    In This Study 1

    Methodology ............................................................................................................................................. 2

    Situat ion Overview 2

    IDC MarketScape Vendor Inclusion Criteria ............................................................................................. 6

    Market Size and Growth ........................................................................................................................... 6

    Market Strategies .............................................................................................................................. 6

    Future Out look 12

    Market Analysis ........................................................................................................................................ 13

    Vendor Summary Analysis ....................................................................................................................... 14

    Accenture .......................................................................................................................................... 14

    Description of Offerings.............................................................................................................. 14

    Strengths .................................................................................................................................... 15

    Key Findings and Opportunities ................................................................................................. 15

    Capgemini ......................................................................................................................................... 15

    Description of Offerings.............................................................................................................. 15

    Strengths .................................................................................................................................... 16

    Key Findings and Opportunities ................................................................................................. 16

    CGI .................................................................................................................................................... 17

    Description of Offerings.............................................................................................................. 17

    Strengths .................................................................................................................................... 17

    Key Findings and Opportunities ................................................................................................. 18

    Deloitte .............................................................................................................................................. 18

    Description of Offerings.............................................................................................................. 18

    Strengths .................................................................................................................................... 18

    Key Findings and Opportunities ................................................................................................. 19

    HCL ................................................................................................................................................... 19

    Description of Offerings.............................................................................................................. 19

    Strengths .................................................................................................................................... 20

    Key Findings and Opportunities ................................................................................................. 20

    HP ..................................................................................................................................................... 20

    Description of Offerings.............................................................................................................. 20

    Strengths .................................................................................................................................... 21

    Key Findings and Opportunities ................................................................................................. 21

    IBM .................................................................................................................................................... 22

    Description of Offerings.............................................................................................................. 22

    Strengths .................................................................................................................................... 22

    Key Findings and Opportunities ................................................................................................. 22

    TCS ................................................................................................................................................... 23

    Description of Offerings.............................................................................................................. 23

    Strengths .................................................................................................................................... 23

    Key Findings and Opportunities ................................................................................................. 23

    Essent ial Guidance 24

  • 2011 IDC #CA12CAS11 1

    I N T H I S S T U D Y

    This study uses the IDC MarketScape vendor assessment model to evaluate the

    Canadian SAP implementation services market. This research enables analysis of

    quantitative and qualitative characteristics to provide metrics and context for end

    users evaluating the use of SAP implementation services. It will also help in analyzing

    a vendor's current comparative success in the marketplace and in anticipating a

    vendor's evolution (and ascendancy). The main user focus areas for this market

    include, among other factors, evaluation of depth and breadth of SAP implementation

    service portfolios, flexibility and range of service delivery models, pricing options,

    implementation methodology frameworks, sales and marketing strategies, go-to-

    market strategies, and delivery model capabilities and overall competitiveness.

    IDC's SAP implementation evaluation is based on a comprehensive framework and

    set of parameters to assess vendors relative to one another and to those factors

    expected to be most conducive to user demand and to market success for the short

    term and the long term. The IDC MarketScape strategies axis represents a three- to

    five-year period and future perspective, while the

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