idea board / suggestion system - lean

Title Slide

LeanIdea Boards

Auburn Technical Assistance Center – 570 Devall– Auburn, AL 36832

www.auburnworks.org

What is Lean?

What is Lean?

Do

CheckAct/Adjust

Plan

Value ValueStream Flow Pull Perfection

SYSTEM

Customer Defined Follow The

Service LineEliminate The

WastePerform Work

As It IsRequested

ContinuousImprovement

ACT PLAN

DOCHECK/STUDY

Grasp The

Situation

From: Lean Thinking – Womack & Jones

Lean = Elimination of Waste

Typically non value-added lead time averages 90% in the healthcare Industry

Un-necessary Non-Value

Added

Pure Waste

Necessary Non-Value Added

Value Added

8 Wastes

1. Defects2. Overproduction3. Waiting4. Non-utilized people5. Transportation6. Inventory7. Motion8. Extra Processing

Waste: Anything that adds cost or time without adding value to the customer

Lean is a Problem Solving Culture

Symptoms of A Problem

8 WastesDefectsOverproductionWaitingNot Utilizing PeopleTransportationInventoryMotionExtra Processing

1. See the Waste 2. Find Root Cause

VSM

Standardized Work

CI

3. Select Solution(s)

Improvement Idea Board

What is it?

An idea board is a simple, transparent system for handling improvement ideas in an area and it also promotes employee engagement.

Improvement Idea Board Example

Ideas - Ground Rules

• Within the decision making authority of the area

• Able to be accomplished within the area itself

• Fall under the philosophy of “low cost and creative” solutions

• Come from the people working in the area

Idea Board Process1. Blank idea card is

obtained from area idea board

2. Idea card is filled-out and placed into “submitted idea” pocket

3. Submitted ideas should be discussed openly during a group huddle using the PICK chart

4. Action is assigned as appropriate

5. Card is placed into “Work in Progress” until finished

6. Card is completed & moved to “Ideas Collected” section

7. Data is collected weekly, posted on board and logged into leader’s notebook tally sheet: – # Ideas submitted– # Ideas implemented

8. Monthly data is collected and rolled-up the management chain to the CEO level to provide organization-wide visibility

Improvement Idea Board

• “Improvement Cards”

• Blank Cards

• Submitted Ideas

Idea Card

Improvement Idea Card

Name:_____________________________________ Date:______________

What is the issue and waste? ______________________________________________________________________________________________________________________________(8 Wastes: defects, overproduction, waiting, not utilizing people, transportation, inventory, motion & extra processing)

What is the idea to fix the issue? ______________________________________________________________________________________________________________________________

Owner:____________________________________Estimated completion date: ____________________Action(s):__________________________________________________________________________________________________________________________________________________________________________________________________________

Actual Completion Date:_______________________

PICK Chart

Idea “PICK” Chart

Impact

Difficulty

Implement Challenge

Possible Kill

Helps prioritize quickly Huddle Rules

• Short/brief explanations

• Aim for clear understanding Issue Idea

Idea Card

Improvement Idea Card

Name:_____________________________________ Date:______________

What is the issue and waste? ______________________________________________________________________________________________________________________________(8 Wastes: defects, overproduction, waiting, not utilizing people, transportation, inventory, motion & extra processing)

What is the idea to fix the issue? ______________________________________________________________________________________________________________________________

Owner:____________________________________Estimated completion date: ____________________Action(s):__________________________________________________________________________________________________________________________________________________________________________________________________________

Actual Completion Date:_______________________

Work in Process

• Work in Process– Organize ideas being

worked

Work in Process

• Work in Process

• Ideas Collected Section

• Weekly Tally Section

Tally Sheet – Area ‘A’

Week of # Ideas Submitted

# Ideas Implemented

1. November 1-14, 2011 10 10

2. November 9-15, 2011 10 9

3. November 16-23, 2011 10 10

4. November 24-30, 2011 5 5

Monthly Total 35 34

Tally Sheet – Director A-E

Month of Area # Ideas Submitted # Ideas Implemented

1. November 2011

A 35 34

2. “ B 35 34

3. ” C 32 32

4. ” D 55 53

5. ” E 20 19

6. Monthly Totals

177 172

Tally Sheet - VP

Month of Director # Ideas Submitted # Ideas Implemented

1. November 2011

A‐E 177 172

2. “ F‐J 156 150

3. ” K‐O 162 160

4. Monthly Totals

495 482

Tally Sheet - CEO

Month of VP # Ideas Submitted # Ideas Implemented

1. November 2011

1 495 482

2. “ 2 504 498

3. ” 3 562 555

4. Monthly Totals

1561 1535

Organization-Wide Visibility Board

• Ideas Submitted – 1,561

• Ideas Implemented – 1,535

Improvement IdeasNovember

Keys To Success

• Leadership Engagement• Culture of Discipline• Learning Organization• Mentoring & Coaching• Metrics Tied to Strategic Plan• Visual Communication• Atmosphere of experimentation – PDCA• 100% Participation• Openness to Change

Ultimate Goal of Idea Boards

• Everyone looking and solving problems

• Daily improvements

• Drive culture change

Auburn Technical Assistance Center – 570 Devall Auburn AL 36832

Phone: (334) 844-4659

www.auburnworks.org

Since 1976

Helping Business and Industry Become More Competitive

idea board / suggestion system - lean

Documents