identifying and allocating responsibilities to team members the full version will not contain...
TRANSCRIPT
Identifying and allocating
responsibilities to team members
The full version will not contain watermarks
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This presentation will cover:• Identifying team members’ responsibilities• Defining SMART activities• Delegating• Team work• Tuckman (1965/1975)• Coverdale (1977)• Summary quiz• Reading list• Website list
ANN GRAVELLS LTD
www.anngravells.co.uk
Identifying team members’ responsibilities
• Once you know who your team members are, along with their experience, knowledge and skills, you can begin allocating responsibilities for various activities
• You will need to identify what activities will need to be carried out, based upon your original objective
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Example
Objective: to support new staff who join the team
Activities:
•induct the new staff member
•give support and training as required
•observe their practice
•countersign their decisions
•etc
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Defining SMART activities
Activities to meet the objective should be SMART:•Specific•Measureable•Achievable•Relevant•Timebound
You will need to define SMART activities to allocate responsibilities to them
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ExampleObjective: missing
Activity: missing
Responsibilities:
missing
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Activity
• Make a list of your team members, along with their strengths
• Decide upon an objective that you could delegate to one of these team members
• List the activities you would expect them to perform to meet the objective
• Choose one activity and decide on the responsibilities to meet it
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Delegating• When delegating, you need to remain in
control and be able to justify your reasons for delegation
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Team work
• There will be times when you need your staff to work together as a team
• Being familiar with some theories might help you understand the way an individual works when they become part of a teamANN GRAVELLS LTD
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Tuckman (1965 and 1975)
• Bruce Tuckman devised the Group Formation theory of forming, storming, norming and performing in 1965
• He added adjourning (sometimes called mourning) in 1975 ANN GRAVELLS LTD
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• Forming - This is the getting to know you and what shall we do stage. Individuals may be anxious and need to know the boundaries and code of conduct within which the team will work.
• Storming - missing• Norming - missing ANN GRAVELLS LTD
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• Performing - missing
• Adjourning - missing
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Coverdale (1977)
• Ralph Coverdale stated the essence of team working is that individuals have their own preferred ways of achieving a task
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• Individual personalities and the roles that they take on when part of a group, may impede the success or the achievement of the task
• Missing text
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• Once you get to know your team members and their strengths, you will feel confident at delegating various activities to them
• However, never assume they will always be carried out
• You will need to monitor what your staff are doing, perhaps by asking them to give you a written, electronic or verbal report at agreed times
• As the manager of the team, you should lead by example and promote an environment based on trust, honesty and respect
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Summary quiz1. Once you have an objective, you need to
define the ..........
2. What does SMART stand for?
3. missing
4. missing
5. missing
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Reading list• Adair J (2002) John Adair's 100 Greatest Ideas for
Effective Leadership and Management Mankato Capstone
• Armstrong M (2008) How To Be An Even Better Manager (Edn 7) London Kogan Page Ltd
• Bacal R (1998) Performance Management New York McGraw-Hill
• Belbin M (2010) Team Roles At Work (2nd Edn) Oxford Butterworth-Heinemann
• Berne E (2010) Games People Play: The Psychology of Human Relationships (Eds) London Penguin
• Coverdale R (1977) Risk Thinking Bradford The Coverdale Organisation
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Reading list
• Douglass M & D (1993) Manage Your Time, Your Work, Your Self New York Amacom
• Gravells A (2014) Achieving your Assessment and Quality Assurance Units (TAQA) London Learning Matters SAGE
• Honey P (2001) Improve Your People Skills (2nd Edn) London CIPD
• Kennedy C (2007) Guide to the Management Gurus (5th Edn) London Random House
• Wood J & Dickinson J (2011) Quality Assurance and Evaluation in the Lifelong Learning Sector Exeter Learning Matters
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Website listCoverdale – www.coverdale.co.ukSWOT analysis - http://www.businessballs.com/swotanalysisfreetemplate.htmTuckman - http://www.infed.org/thinkers/tuckman.htmLeadership and Management online resources: http://www.businessballs.com/leadership-management.htmhttp://changingminds.org/disciplines/leadership/articles/manager_leader.htmhttp://management.about.com/od/leadership/Leadership.htmwww.mindtools.comwww.teamtechnology.co.uk
ANN GRAVELLS LTD
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This presentation has covered:
• Identifying team members’ responsibilities• Defining SMART activities• Delegating• Team work• Tuckman (1965/1975)• Coverdale (1977)• Summary quiz• Reading list• Website list
ANN GRAVELLS LTD
www.anngravells.co.uk