identifying paths to a specific behavioral outcome
DESCRIPTION
Identifying multiples paths leading to one behavioral outcome is called Starfishing. Read on to learn how it improves design.TRANSCRIPT
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STARFISHING FOR DESIGN: IDENTIFYING PATHS TO A BEHAVIORAL OUTCOME
Cristina Leos
Stanford University
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Brainstorm, Brainstorm, Brainstorm
When designing for a behavioral outcome, it’s important to consider a broad array of paths that could get someone to the target behavior.
This is a simple brainstorm exercise identifying 6 ways to get an individual to perform my target behavior, also known as Starfishing
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Target: Get Lily to buy soymilk
Path #1Lily goes grocery
shopping
Lily tries sample of soy milk
Lily likes the taste of the sample
Lily buys soy milk
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Target: Get Lily to buy soymilk
Path #2Lily reads weekly
grocery sales
Lily sees proceeds from buying soy milk benefits
her favorite charity
Lily buys soy milk
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Target: Get Lily to buy soymilk
Path #3Lily sees a PETA
commercial on TV
Lily visits the PETA website
Lily signs a pledge to become a vegan
Lily buys soy milk
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Target: Get Lily to buy soymilk
Path #4Lily joins the Cookies &
Milk club at Stanford
Lily takes charge of buying milk and cookies
(Some members are lactose intolerant)
Lily buys soy milk
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Target: Get Lily to buy soymilk
Path #5Lily likes to bake
Lily decides to bake a vegan cake
Lily buys soy milk
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Target: Get Lily to buy soymilk
Path #6Lily reads the
newspaper regularly
Lily reads an article on the benefits of
soy milk
Lily buys soy milk
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Design Options
Each path is different and presents a unique opportunity for design.
Having options lets you get creative and expand the reach of your design.
So starfish now and
improve your design!
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Want to learn more about
starfishing or behavior design?
Comment below
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