identity theft - experian › ... › identity-theft.pdfpartnership is the key to stopping identity...
TRANSCRIPT
![Page 1: Identity theft - Experian › ... › identity-theft.pdfPartnership is the key to stopping identity theft : ± National credit reporting agencies ± Credit grantors ± Data providers](https://reader033.vdocuments.net/reader033/viewer/2022060420/5f1750374ff87e3faf3c7ddd/html5/thumbnails/1.jpg)
![Page 2: Identity theft - Experian › ... › identity-theft.pdfPartnership is the key to stopping identity theft : ± National credit reporting agencies ± Credit grantors ± Data providers](https://reader033.vdocuments.net/reader033/viewer/2022060420/5f1750374ff87e3faf3c7ddd/html5/thumbnails/2.jpg)
Identity theft
Presented to name/names
Presented by Name of Presenter
Day/Month/Year
03/12/2019 Identity fraud
![Page 3: Identity theft - Experian › ... › identity-theft.pdfPartnership is the key to stopping identity theft : ± National credit reporting agencies ± Credit grantors ± Data providers](https://reader033.vdocuments.net/reader033/viewer/2022060420/5f1750374ff87e3faf3c7ddd/html5/thumbnails/3.jpg)
3 © Experian
The purpose of this presentation is to help you better understand fraud and identity theft and
to provide general information about Experian’s fraud victim assistance. For legal reasons, I:
• cannot discuss issues specific to your personal credit report
• cannot advise individuals about how to improve their personal credit report or credit
scores
• cannot submit disputes regarding your personal credit report on your behalf
Information regarding Experian policies and processes is current as of the date of this
presentation but may change.
Contents
03/12/2019 Identity fraud
![Page 4: Identity theft - Experian › ... › identity-theft.pdfPartnership is the key to stopping identity theft : ± National credit reporting agencies ± Credit grantors ± Data providers](https://reader033.vdocuments.net/reader033/viewer/2022060420/5f1750374ff87e3faf3c7ddd/html5/thumbnails/4.jpg)
4 © Experian
• What is identity theft?
• What should a victim do?
• How Experian can help?
Identity theft
03/12/2019 Identity fraud
![Page 5: Identity theft - Experian › ... › identity-theft.pdfPartnership is the key to stopping identity theft : ± National credit reporting agencies ± Credit grantors ± Data providers](https://reader033.vdocuments.net/reader033/viewer/2022060420/5f1750374ff87e3faf3c7ddd/html5/thumbnails/5.jpg)
5 © Experian
• Government documents/benefits fraud
• Stolen account numbers/credit card fraud
• New account fraud
• Check fraud
• Insurance fraud
• Financial schemes
• Unauthorized access to credit data
• Fraudulent and inaccurate data contribution
• Creation of fictitious credit files or credit report ID
information
• Credit clinic activity
• Drivers license or other false identity cards
Defining identity theft A broad term often used to describe many categories of fraud
03/12/2019 Identity fraud
![Page 6: Identity theft - Experian › ... › identity-theft.pdfPartnership is the key to stopping identity theft : ± National credit reporting agencies ± Credit grantors ± Data providers](https://reader033.vdocuments.net/reader033/viewer/2022060420/5f1750374ff87e3faf3c7ddd/html5/thumbnails/6.jpg)
6 © Experian
• Lost or stolen credit
cards
• Mail theft
• Shoulder surfing
• Dumpster diving
• Unsolicited e-mail
• Pretext calling
How do criminals obtain your identifying information?
03/12/2019 Identity fraud
• Personnel records
• Skimmers
• Data breaches
• Stolen computers
• Breaking into parked
cars
• Relatives/friends
![Page 7: Identity theft - Experian › ... › identity-theft.pdfPartnership is the key to stopping identity theft : ± National credit reporting agencies ± Credit grantors ± Data providers](https://reader033.vdocuments.net/reader033/viewer/2022060420/5f1750374ff87e3faf3c7ddd/html5/thumbnails/7.jpg)
7 © Experian
• You can do everything right and still be
victimized
• However, there are a number of common
sense things you can do to minimize your risk:
– Shred documents before putting in the trash
– Provide Social Security number only when
necessary
– Don’t carry unnecessary information in a purse
or wallet
– Don’t leave your purse, wallet or other
identifying information in your car while
shopping
Protecting yourself from fraud
03/12/2019 Identity fraud
![Page 8: Identity theft - Experian › ... › identity-theft.pdfPartnership is the key to stopping identity theft : ± National credit reporting agencies ± Credit grantors ± Data providers](https://reader033.vdocuments.net/reader033/viewer/2022060420/5f1750374ff87e3faf3c7ddd/html5/thumbnails/8.jpg)
8 © Experian
• Conduct only secure transactions online
(https:)
• Don’t respond to unsolicited e-mails requesting
personal information
• Don’t share personal information on social
networking Internet sites
• Log off when finished on a site
• Don’t give identifying information over the
phone unless you initiated the call
Protecting yourself from fraud
03/12/2019 Identity fraud
![Page 9: Identity theft - Experian › ... › identity-theft.pdfPartnership is the key to stopping identity theft : ± National credit reporting agencies ± Credit grantors ± Data providers](https://reader033.vdocuments.net/reader033/viewer/2022060420/5f1750374ff87e3faf3c7ddd/html5/thumbnails/9.jpg)
9 © Experian
• Credit reports are accessed only when the
identity thief uses stolen identifying
information to apply for credit
• Credit reporting can help you discover and
recover from new account credit fraud
• Credit reporting often prevents new account
fraud by helping lenders identify fraudulent
applications
The role of credit reports in new account fraud
03/12/2019 Identity fraud
![Page 10: Identity theft - Experian › ... › identity-theft.pdfPartnership is the key to stopping identity theft : ± National credit reporting agencies ± Credit grantors ± Data providers](https://reader033.vdocuments.net/reader033/viewer/2022060420/5f1750374ff87e3faf3c7ddd/html5/thumbnails/10.jpg)
10 © Experian
• Review your credit report annually
• Have an application declined by a lender
• Receive calls from unknown creditors or
collection agencies
• Subscribe to a credit monitoring service
How can you discover new account fraud?
03/12/2019 Identity fraud
![Page 11: Identity theft - Experian › ... › identity-theft.pdfPartnership is the key to stopping identity theft : ± National credit reporting agencies ± Credit grantors ± Data providers](https://reader033.vdocuments.net/reader033/viewer/2022060420/5f1750374ff87e3faf3c7ddd/html5/thumbnails/11.jpg)
11 © Experian
1. Notify the law
2. Make an online report with the Federal Trade
Commission at www.consumer.gov/idtheft
3. Contact credit reporting companies
4. Contact sources reporting fraudulent
information
Take immediate action Four key steps
03/12/2019 Identity fraud
![Page 12: Identity theft - Experian › ... › identity-theft.pdfPartnership is the key to stopping identity theft : ± National credit reporting agencies ± Credit grantors ± Data providers](https://reader033.vdocuments.net/reader033/viewer/2022060420/5f1750374ff87e3faf3c7ddd/html5/thumbnails/12.jpg)
12 © Experian
• Contact any one of three credit reporting
companies online or through automated
telephone system
• Request an initial security alert
– Asks lenders to take additional precautions
before granting credit
– Can include one telephone number
– Automatically deleted after 90 days
Do you think you may be a victim? Add an initial security alert
03/12/2019 Identity fraud
![Page 13: Identity theft - Experian › ... › identity-theft.pdfPartnership is the key to stopping identity theft : ± National credit reporting agencies ± Credit grantors ± Data providers](https://reader033.vdocuments.net/reader033/viewer/2022060420/5f1750374ff87e3faf3c7ddd/html5/thumbnails/13.jpg)
13 © Experian
• You are automatically opted-out of
prescreened credit offer lists for six months
• You can request a free credit report
• Fraud recovery and assistance information is
provided
• Request for the alert is shared with the other
national credit reporting companies
Initial security alert
03/12/2019 Identity fraud
![Page 14: Identity theft - Experian › ... › identity-theft.pdfPartnership is the key to stopping identity theft : ± National credit reporting agencies ± Credit grantors ± Data providers](https://reader033.vdocuments.net/reader033/viewer/2022060420/5f1750374ff87e3faf3c7ddd/html5/thumbnails/14.jpg)
14 © Experian
• Initiate investigation through Experian with the
information source
• Consumer reporting company provides source
contact information
– You should contact source directly as well
– Source may require completion of fraud
affidavit or other documentation as part of
investigation
Found evidence of fraud in your credit report? Next steps
03/12/2019 Identity fraud
![Page 15: Identity theft - Experian › ... › identity-theft.pdfPartnership is the key to stopping identity theft : ± National credit reporting agencies ± Credit grantors ± Data providers](https://reader033.vdocuments.net/reader033/viewer/2022060420/5f1750374ff87e3faf3c7ddd/html5/thumbnails/15.jpg)
15 © Experian
• Extended fraud victim statement can be
added
– You must provide identity theft report
– Asks lenders to call before granting credit
– Shared with other national credit reporting
companies
– Automatically deleted after seven years
• Two additional reports may be requested free
of charge within 12 months to monitor for
fraudulent activity
Next step Add a seven-year victim statement
03/12/2019 Identity fraud
![Page 16: Identity theft - Experian › ... › identity-theft.pdfPartnership is the key to stopping identity theft : ± National credit reporting agencies ± Credit grantors ± Data providers](https://reader033.vdocuments.net/reader033/viewer/2022060420/5f1750374ff87e3faf3c7ddd/html5/thumbnails/16.jpg)
16 © Experian
• Initial security alert
– Reason to believe you might be a fraud victim
– Alerts creditors that you may have been victimized
– Remains 90 days
• Extended fraud victim alert
– You may submit a valid identity theft report and add an extended alert to warn creditors that you have been victimized
– May include two telephone numbers
– Remains seven years
• Active duty alert
– Alert for deployed members of the U.S. military
– Helps protect them from potential fraud and identity theft
– Remains 12 months
Summary Experian’s fraud alerts
03/12/2019 Identity fraud
![Page 17: Identity theft - Experian › ... › identity-theft.pdfPartnership is the key to stopping identity theft : ± National credit reporting agencies ± Credit grantors ± Data providers](https://reader033.vdocuments.net/reader033/viewer/2022060420/5f1750374ff87e3faf3c7ddd/html5/thumbnails/17.jpg)
17 © Experian
• You may place a security freeze on your credit
report
– A security freeze prevents your credit information from being accessed unless you
have an existing relationship
with the business
– You must plan ahead before applying for new
credit or services if your credit file is frozen
Additional fraud victim services Security freezes
03/12/2019 Identity fraud
![Page 18: Identity theft - Experian › ... › identity-theft.pdfPartnership is the key to stopping identity theft : ± National credit reporting agencies ± Credit grantors ± Data providers](https://reader033.vdocuments.net/reader033/viewer/2022060420/5f1750374ff87e3faf3c7ddd/html5/thumbnails/18.jpg)
18 © Experian
• You must request a security freeze from each
credit reporting agency separately
• Process for placing a freeze varies by state
and for each credit reporting company
• In general, freezes can be placed with
Experian by:
– Accessing www.experian.com/freeze
– Writing to Experian and submitting all of the
required identification information
• Certain state laws include requirements such
as toll free numbers, freezes for minors,
overnight mail and expedited processing times
How do you freeze your credit file?
03/12/2019 Identity fraud
![Page 19: Identity theft - Experian › ... › identity-theft.pdfPartnership is the key to stopping identity theft : ± National credit reporting agencies ± Credit grantors ± Data providers](https://reader033.vdocuments.net/reader033/viewer/2022060420/5f1750374ff87e3faf3c7ddd/html5/thumbnails/19.jpg)
19 © Experian
• Process for removing a freeze varies by state
and for each credit reporting company
• You must use PIN provided by the credit
reporting company to remove a freeze before
applying for new credit
• Freezes can be temporarily removed for a
certain time frame or one-time access can be
given to only a specified creditor
• Freezes can be temporarily or permanently
removed with Experian by:
– Accessing www.experian.com/freeze
– Calling 1 888 EXPERIAN
– Writing to Experian and submitting all of the required
identification information
How do you remove a freeze?
03/12/2019 Identity fraud
![Page 20: Identity theft - Experian › ... › identity-theft.pdfPartnership is the key to stopping identity theft : ± National credit reporting agencies ± Credit grantors ± Data providers](https://reader033.vdocuments.net/reader033/viewer/2022060420/5f1750374ff87e3faf3c7ddd/html5/thumbnails/20.jpg)
20 © Experian
• Freeze laws vary by state in terms of fees,
age allowances and methods of placement
and removal
• Security freezes are provided at no charge to
fraud victims if a valid police report is provided
• Prices for placing or removing a freeze vary
by state for non-victims
How much does it cost to freeze my file?
03/12/2019 Identity fraud
![Page 21: Identity theft - Experian › ... › identity-theft.pdfPartnership is the key to stopping identity theft : ± National credit reporting agencies ± Credit grantors ± Data providers](https://reader033.vdocuments.net/reader033/viewer/2022060420/5f1750374ff87e3faf3c7ddd/html5/thumbnails/21.jpg)
21 © Experian
• Partnership is the key to stopping identity theft:
– National credit reporting agencies
– Credit grantors
– Data providers
– Law enforcement
– Government agencies
The battle cannot be won in isolation
03/12/2019 Identity fraud
![Page 22: Identity theft - Experian › ... › identity-theft.pdfPartnership is the key to stopping identity theft : ± National credit reporting agencies ± Credit grantors ± Data providers](https://reader033.vdocuments.net/reader033/viewer/2022060420/5f1750374ff87e3faf3c7ddd/html5/thumbnails/22.jpg)