ids 8.0 upgrade survey
TRANSCRIPT
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8/11/2019 IDS 8.0 Upgrade Survey
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iDirect Software 8.0 Upgrade Eligibility Survey
Please complete and submit this survey to the iDirect TAC at [email protected]. This
will allow iDirect to determine upgrade eligibility from your current network to iDSelease !."# and the level of upgrade support that is re$uired. Please submit a
copy of your networks configuration database to the iDirect TAC.
Additionally, please submit your N! ser"er license file#$home$nms$cfg$nmss"r%e.lic&.
'f your current "ersion of iD! software is (.) or older, additional
information may be re*uested by TAC after re"iewing this sur"ey.
How to Complete This orm%efore you start this form# here are some helpful hints about each field. There arethree types of fields& fill'in fields# selection bo(es# and drop'down lists.
+illin +ields- To type in the fields as shown in the following form,simply click on the gray bo) and start typing.
!election o)es- To answer a yes$no *uestion or select an answer shown asa , click in the bo) to the right of the desired answer. An will display
ne)t to the selected answer. To change your answer, click the bo) again toremo"e the /.
DropDown 0ists- +or any field that is populated #populated field click on the
field and select your desired choice. The selection you make displays in thisfield.
!uestio" #espo"se
$asic %"formatio"
). Company *ame
+. ,ub address -or general location
/. Primary point of contact for the upgrade *ame&Phone number&
0'mail&
1. 2hich upgrade plan would you like iDirect to
provide3
Note- 1our selection has no impact on your
eligibility for a specific support le"el.
A4A56A%60 P6A*S -click to make
your selection&
7n'site 8pgrade by the TAC
9. ,ave you reviewed the iDS !." Technical eference:uide3
Note- 1ou must re"iew iD! 2.3 T45 before
mo"ing forward with this sur"ey.
Yes No
2007, iDirect, Inc. All Rights Reserved.iDirect Upgrade Survey 8.0 Rev B
mailto:[email protected]:[email protected] -
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!uestio" #espo"se
$asic %"formatio"
)?. Are you planning to preserve and carryover ane(isting *D database to !."3 -This $uestion is for
current ;.".( or below network customers# only.Note- 'f 1es, additional upgrade time
#roughly e*ui"alent to a backup time& isre*uired.
es *o
&lease specify which of the followi"g iDS 8.0
supported hardware you are pla""i"g to utili'e(
.
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!uestio" #espo"se
$asic %"formatio"
;. *