if you track it, they will come tracking multi-device users

21
IF YOU TRACK IT, THEY WILL COME TRACKING MULTI-DEVICE USERS Ernie St. Gelais Co-President/CTO, LinkConnector

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Page 1: If You Track It, They Will Come Tracking Multi-Device Users

IF YOU TRACK IT, THEY WILL COME TRACKING MULTI-DEVICE USERS

Ernie St. Gelais Co-President/CTO, LinkConnector

Page 2: If You Track It, They Will Come Tracking Multi-Device Users

• Boston Sports Fan• 3 Super Bowls & 2 World Series• Father of 3 Boys• New Grandfather• Avid Pokemon Go Player• Air Force Veteran

ABOUT ERNIE ST. GELAIS

Page 3: If You Track It, They Will Come Tracking Multi-Device Users

• Boston Sports Fan• 3 Super Bowls & 2 World Series• Father of 3 Boys• New Grandfather• Avid Pokemon Go Player• Air Force Veteran

ABOUT ERNIE ST. GELAIS

Page 4: If You Track It, They Will Come Tracking Multi-Device Users

MOBILE’S IMPACT ON MULTI-DEVICE USAGE

Page 5: If You Track It, They Will Come Tracking Multi-Device Users

MOBILE’S IMPACT ON MULTI-DEVICE USAGE

Page 6: If You Track It, They Will Come Tracking Multi-Device Users

WE LIVE IN AN INCREASINGLY MULTI-DEVICE WORLD

Page 7: If You Track It, They Will Come Tracking Multi-Device Users

WE LIVE IN AN INCREASINGLY MULTI-DEVICE WORLD

Pew indicates that 66% of Americans own at least two of the primary digital devices – smartphone, desktop/computer, or tablet

MOST POPULAR DEVICES USED TO SEARCH THE INTERNET

EMERGING DEVICES DEVICES USED TO SEARCH THE INTERNET

and 36% own all three.

Source: Global Web Index

Page 8: If You Track It, They Will Come Tracking Multi-Device Users

HOW IS MULTI-DEVICE TRACKING DIFFERENT?

CAN TRACK

CANNOT TRACK

Page 9: If You Track It, They Will Come Tracking Multi-Device Users

WHAT IS THE TECH BEHIND MULTI-DEVICE?

• There are two primary competing methodologies: Deterministic and Probabilistic• Implementations are usually one of two types: Device or Platform

• Any implementation requires substantial data accumulation and aggregation in order to build user profiles

• Most networks can’t do it alone, requiring Data Partners (both affiliates and merchants)

Page 10: If You Track It, They Will Come Tracking Multi-Device Users

DETERMINISTIC VS. PROBABILISTIC

Source: Affiliate Window

Deterministic

• Definitive user identification• No assumptive calculations• Cross device identification• Desktop and mobile cookies• 100% accurate

Probabilistic

• No user identification• Assumptive based tracking• Varied data sources• More reach• Less accurate

Page 11: If You Track It, They Will Come Tracking Multi-Device Users

DEVICE VS. PLATFORM

Page 12: If You Track It, They Will Come Tracking Multi-Device Users

HOW DOES IT WORK?

RedShirt.com

Page 13: If You Track It, They Will Come Tracking Multi-Device Users

HOW DOES IT WORK?

COOKIE DEVICE USER ID

C0001 Phone 1234

C0002 Tablet 1234

C0003 Desktop 1234

C0001

C0003

Page 14: If You Track It, They Will Come Tracking Multi-Device Users

HOW DOES IT WORK?

C0001

C0003

CAN TRACK

Page 15: If You Track It, They Will Come Tracking Multi-Device Users

MULTI-DEVICE CONVERSIONS

12/1/20

15

12/8/20

15

12/15/2

015

12/22/2

015

12/29/2

015

1/5/20

16

1/12/20

16

1/19/20

16

1/26/20

16

2/2/20

16

2/9/20

16

2/16/20

16

2/23/20

16

3/1/20

16

3/8/20

16

3/15/2

016

3/22/20

16

3/29/20

16

4/5/20

16

4/12/20

16

4/19/20

16

4/26/20

16

5/3/20

16

5/10/20

16

5/17/20

16

5/24/20

16

5/31/20

16

6/7/201

6

6/14/2

016

6/21/20

16

6/28/20

16

7/5/20

16

7/12/20

160.000%

5.000%

10.000%

15.000%

20.000%

25.000%

Page 16: If You Track It, They Will Come Tracking Multi-Device Users

CLICK TO EVENT DIFFERENCES

0 2 4 6 8 10 12 14 16 18 20 22 24 26 280.00%

2.00%

4.00%

6.00%

8.00%

10.00%

12.00%

Multi-Device

Days

0 2 4 6 8 10 12 14 16 18 20 22 24 26 280.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

Traditional

Days

0 2 4 6 8 10 12 14 16 18 20 22 24 26 280.00%2.00%4.00%6.00%8.00%

10.00%12.00%14.00%16.00%18.00%20.00%

Multi-Device

Days

0 2 4 6 8 10 12 14 16 18 20 22 24 26 280.00%

10.00%20.00%30.00%40.00%50.00%60.00%70.00%80.00%90.00%

100.00%

Traditional

Days

Page 17: If You Track It, They Will Come Tracking Multi-Device Users

PROMOTION TYPE DIFFERENCES

Content4%

Coupon27%

Display68%

Loyalty0%

Multi-DeviceContent

8%

Coupon69%

Display21%

Loyalty2%

Traditional

Comparison9%

Content20%

Coupon51%

Display10%

Loyalty5%

Search5%

TraditionalComparison

5%

Content32%

Coupon25%

Display22%

Loyalty5%

Search12%

Multi-Device

Page 18: If You Track It, They Will Come Tracking Multi-Device Users

WHY IS MULTI-DEVICE TRACKING IMPORTANT TO YOU?

• Affiliate promotion• User activity• Aggregated user info

• Conversion % increase• Channel value

Page 19: If You Track It, They Will Come Tracking Multi-Device Users

WHAT SHOULD YOU BE DOING?

• Be a part of the movement. Does your favorite network offer multi-device tracking?• Contact your affiliate network (Adbrain, Affiliate Window, LinkConnector) about how

they do multi-device tracking and how you can participate.

Ernie’s Favorite!

Page 20: If You Track It, They Will Come Tracking Multi-Device Users

QUESTIONS (FIRE AWAY)

Page 21: If You Track It, They Will Come Tracking Multi-Device Users

THANK YOU!

• Ernie St. Gelais• Co-President, CTO• LinkConnector Corporation• [email protected]