ifac small and medium practices forum 2009 - role of smps in providing business support to smes

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1 Crowe Horwath International © 2009 IFAC Small and Medium Practices Forum 2009 - Role of SMPs in providing business support to SMEs Mr. Paul MP Chan Beijing, China . October 28, 2009 Audit | Tax | Advisory

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IFAC Small and Medium Practices Forum 2009 - Role of SMPs in providing business support to SMEs Mr. Paul MP Chan Beijing, China . October 28, 2009. Audit | Tax | Advisory. Supporting SMEs. By Market Demand and By Necessity - PowerPoint PPT Presentation

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Page 1: IFAC Small and Medium Practices Forum 2009  - Role of SMPs in providing business support to SMEs

1Crowe Horwath International © 2009

IFAC Small and Medium Practices Forum 2009 - Role of SMPs in providing business support to SMEs

Mr. Paul MP ChanBeijing, China . October 28, 2009Audit | Tax | Advisory

Page 2: IFAC Small and Medium Practices Forum 2009  - Role of SMPs in providing business support to SMEs

2Crowe Horwath International © 2009

Supporting SMEs

By Market Demand and By Necessity

• SMEs – Worldwide, all Governments help SMEs because of Employment & Politically Popularity

• SMP’s Capacity constraint in serving large companies

Page 3: IFAC Small and Medium Practices Forum 2009  - Role of SMPs in providing business support to SMEs

3Crowe Horwath International © 2009

Supporting SMEs

Ranked the most trusted advisers to SMEs, not just on accounting and business matters, but also on a variety of issues

Page 4: IFAC Small and Medium Practices Forum 2009  - Role of SMPs in providing business support to SMEs

4Crowe Horwath International © 2009

Supporting SMEs

Own skills need to be upgraded to meet market demand

e.g. Software Packages make book-keeping services almost obsolete

Page 5: IFAC Small and Medium Practices Forum 2009  - Role of SMPs in providing business support to SMEs

5Crowe Horwath International © 2009

Supporting SMEs

Focus your market segment/choose your expertise;

e.g. • Risk Consulting• IPO Consulting• Obtaining finance• Investment advisory• Insolvency

Page 6: IFAC Small and Medium Practices Forum 2009  - Role of SMPs in providing business support to SMEs

6Crowe Horwath International © 2009

General knowledgeExperience & Knowledge

Uniqueness &Pioneering concepts

Skill level requirement

Volume +

Management

Talent

+ Brand

Experience +

Trust

Critical Success Factors

MarginRocket Science

Time

Grey Hair

Procedures & Practices

Practice Economics - Practice Economics - Life Cycle of Professional ServicesLife Cycle of Professional Services

Source: Adapted from Professor David Maister's book

Page 7: IFAC Small and Medium Practices Forum 2009  - Role of SMPs in providing business support to SMEs

7Crowe Horwath International © 2009

Supporting SMEs

Formation of Strategic Alliances, and what else?

Page 8: IFAC Small and Medium Practices Forum 2009  - Role of SMPs in providing business support to SMEs

8Crowe Horwath International © 2009

Supporting SMEs

Pricing

• Differential Pricing

• Value Pricing

Page 9: IFAC Small and Medium Practices Forum 2009  - Role of SMPs in providing business support to SMEs

9Crowe Horwath International © 2009

Finding New ClientsSituation of 2 Professional Firms:

Firm A

60%Unknown

100%Market

70%40% Unused

Known20% Unsatisfied

80%Satisfied30%Used

Page 10: IFAC Small and Medium Practices Forum 2009  - Role of SMPs in providing business support to SMEs

10Crowe Horwath International © 2009

20%Unknown

40%Unused

100%Market

80%Known 80%

60% UnsatisfiedUsed

20%Satisfied

Situation of 2 Professional Firms:

Firm B

Finding New Clients (Cont’d)

Page 11: IFAC Small and Medium Practices Forum 2009  - Role of SMPs in providing business support to SMEs

11Crowe Horwath International © 2009

Marketing

Over 70% of new businesses are from existing clients

Don’t overlook opportunities in existing clients while chasing new clients

Page 12: IFAC Small and Medium Practices Forum 2009  - Role of SMPs in providing business support to SMEs

12Crowe Horwath International © 2009

Thank You !

Contact Information:

Tel: (852) 2165 7887Fax: (852) 2881 8766

Email: [email protected] Website: www.chhkcpa.com www.paulmpchan.org