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    Institutions for EconomicEfficiency

    By

    Iftikhar Ahmad

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    Outline

    Introduction

    Police Reforms

    Civil Service Reforms

    Evidence Based Public Policy

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    Introduction

    Needs of the Technical expertise forNeeds of the Technical expertise for

    economic efficiencyeconomic efficiency

    Reforms are required to improve

    institutions and economic efficiency

    Reform is a process, where chance,uncertainty, and ambiguity dominate.

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    POLICE REFORMS

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    The Corporate aspect of professionalism hasmany aspects but one of its constituent parts isthe formulation and adherence to standards.

    Once these standards have been developed,

    police would need to provide training to enable

    police officers to attain requisite level of

    expertise in these standards.

    POLICE REFORMS

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    What is training? Is itchanging behavior?

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    Training to change behaviour of the police

    professionals in Pakistan:

    Need to have not only high quality trainersbut also modern training techniques and state-

    of-the-art training modules and curricula.

    DIG Training was installed to oversee thetraining of the Police Schools system in 2000.

    What is training? Is it changing behavior?

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    Centralize the training regime while keeping in

    view the paucity of training infrastructure was

    not a bad approach.

    More important than centralizing the delivery

    of training is to centralize the system of training

    evaluation.

    Evaluation of training is as important as

    delivery.

    What is training? Is it changing behavior?

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    Efforts to support the Police in the creation of aviable training infrastructure are underway.

    Foreign Donors have started a number of programs to support the police reforms in theseareas.

    These programs has developed a manual of investigation processes and procedures which areessentially a compendium of standards in theinvestigation ofcases.

    What is training? Is it changing behavior?

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    Police reform undertaken since 2002 have not

    been effective because standards in training have

    not improved.

    These reforms have to be implemented has not

    been taken care of.

    What is training? Is it changing behavior?

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    The district magistrate's accountability and in-

    built mechanism has been removed to provide

    autonomy while the public safety commissions

    have been created to provide the same.

    The former was an institutional mechanism to

    provide an accountable working environment to

    police

    What is training? Is it changing behavior?

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    This is not a good recipe for development of

    professionalism or service to the ordinary poor

    citizen in Pakistan's cities or villages.

    Understanding the role of the police in society will

    help create institutional structures, write rules and

    lay out accountability mechanisms which work.

    In the service delivery departments the operational

    controls of the political executive should be

    strengthened.

    What is training? Is it changing behavior?

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    Civil Service Reforms

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    Civil service reform is being discussed in

    Africa, Latin America, Europe and North

    America [(Ingraham 1996)].

    Some are fixing legacies of past colonial civil

    service systems while others are struggling with

    identifying the role ofcivil service in a changingpolitical environment.

    Civil Service Reforms

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    Imperatives for reform

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    The Economic Imperative for Reform

    Changes based on incentives, performance, and

    efficiency in civil service structures in most

    developed countries including Australia, United

    States, and others.

    The Political Imperative for Reform

    The relationship between civil service structure

    and the political system is bidirectional as much

    as civil service is influenced by the political system,

    it also helps shape the political system.

    Imperatives for reform

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    The Social Imperative for Reform

    Civil service is the face of the government.

    The public demand for civil service reform arises

    out of the frustration of the citizens with failure of the government to deliver social services.

    People believe that public service is not the focus

    of the civil service in Pakistan.

    Multilateral donor agencies also criticize poor

    governance as an impediment to provision of social

    services [(World Bank 2000)]

    Imperatives for reform

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    Whyhas reform not worked?Whyhas reform not worked?

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    Technically,Technically, mostmost publicpublic sectorsector employeesemployeeswhetherwhether theythey areare doctors,doctors, engineers,engineers, teachers,teachers,revenuerevenue collectors,collectors, policepolice oror secretariatsecretariat

    employeesemployees areare `civil`civil servantsservants..''

    WhenWhen aa commissioncommission takestakes upup civilcivil serviceservicereformreform mostmost oftenoften allall branchesbranches andand categoriescategories

    ofof thethe publicpublic sectorsector employeesemployees areare includedincluded ininitsits purviewpurview..

    Why has reform not worked?Why has reform not worked?

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    This is wrongThis is wrong

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    ReformingReforming thethe

    Institutional structures,Institutional structures,

    Career patterns, appointment,Career patterns, appointment,

    Promotion and transfer mechanisms,Promotion and transfer mechanisms, Pay and compensation packages,Pay and compensation packages,

    Retirement matters, performance evaluation,Retirement matters, performance evaluation,

    Work environment,Work environment,

    Efficiency, discipline and controlling laws ofEfficiency, discipline and controlling laws of

    the civil servicesthe civil services

    This is wrongThis is wrong

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    Why aggregation forWhy aggregation for

    conceptualizing, organizing andconceptualizing, organizing andmanaging reform, is not a goodmanaging reform, is not a good

    idea?idea?

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    TheThe uniformuniform paypay scalesscales isis anan unnecessaryunnecessaryconstraintconstraint..

    TheyThey bringbring rigidityrigidity intointo thethe structurestructure of of civilcivil

    serviceservice whichwhich shouldshould bebe shapedshaped toto matchmatch thethe

    needsneeds ofof diversediverse rolesroles ofof thethe statestate..

    AA falsefalse sensesense ofof socialsocial equalityequality withwith thethe uniformuniformpaypay scalesscales hashas createdcreated aa bigbig hurdlehurdle inin thethe wayway ofof

    reformreform..

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    Importance of Sector Specific ActionsImportance of Sector Specific Actions

    SmallerSmaller andand moremore focusedfocused initiativesinitiatives havehave

    metmet withwith moremore successsuccess..

    ExampleExample:: TheThe ongoingongoing workwork onon institutinginstituting

    contractcontract employmentemployment inin serviceservice deliverydeliveryprojectsprojects inin PunjabPunjab.. ThisThis experimentexperiment hashas

    beenbeen aa successsuccess..

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    Importance of a disaggregated approachImportance of a disaggregated approach

    AA patwari'spatwari's reformreform cannotcannot bebe thethe samesame asas thatthat ofof aaroadroad engineerengineer..

    TheThe statutesstatutes provideprovide thethe basicbasic principles,principles, whilewhile thetherulesrules andand otherother policypolicy instrumentsinstruments areare thethe onesoneswhichwhich shapeshape aa cadrecadre..

    TheThe latterlatter shouldshould receivereceive muchmuch attentionattention andand itit isisherehere thatthat thethe bulkbulk of of thethe sectorsector basedbased approachapproachwillwill needneed toto focusfocus..

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    Reforms that would workReforms that would work

    ReformsReforms thatthat wouldwould workwork requirerequire anan innovativeinnovative

    approachapproach whichwhich mightmight notnot bebe amenableamenable toto aauniformistuniformist legallegal frameworkframework..

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    Historical perspective of Civil Service Reform in

    Pakistan

    Civil service reform is not a new concept in the

    history of Pakistan. Burki (1969) describes three

    efforts conducted between 1948 and 1958:

    The Pakistan Pay and Services Commission

    1948

    A study by Rowland Egger 1953

    A study by Bernard Galdieux - 1955.

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    1962 Cornellius Pay Services & Reform

    Commission

    1973Administrative Reforms

    Anwar-ul-Haq Commission

    Shafqat (1999) shows that these reforms were

    accompanied by purges in the civil service, shaking the

    confidence of civil servants and politicizing of the service.

    Subsequent Reforms

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    As for the elite CSP of Pakistan, if the objective of reforms wasto disrupt the institution ofcivil service without any substantial

    improvement in the quality or professionalism of its members,

    then such policies were destined to depress the morale of the civil

    service.

    1973 reforms initiated a trend that diminished the elite nature

    of the CSP by lowering standards and subverting meritocracy.

    These reforms also helped establish patron-client relationshipbetween politicians and civil servants.

    In place of professionalism and enhanced competence, they

    promoted the opposite.

    Subsequent Reforms

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    Civil Service and Governance

    The idea that civil services are meant for mediocreminds, seems to dominate intellectuals and politicians

    in Pakistan.

    We do not think it is a right policy for the State to offer such salaries to itsservants as to attract the best available material. The correct place for our men

    of genius is in private enterprise and not in the humdrum career of public

    service where character and desire to serve honestly for a living is more

    essential than outstanding intellect. In an era where innovations in policy and

    business drive the global markets, any framework for reforms that promotesmediocrity in the civil service can only guarantee poor governance.

    Pay and Service Commission Report 1948

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    Good governance involves solving problems withinnovative policy solutions (like Grameen Banks

    system of micro finance in Bangladesh).

    The recent structural changes in the Pakistani civilservice provide an opportunity to introduce reforms

    sagely.

    Having an elite civil service is not the problem. It isthe adherence to merit and the emphasis on

    professionalism that earns the civil service an elite

    status.

    Civil Service and Governance

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    Need for civil service training from human

    capital approach

    To achieve its goal of good governance, there needs to be a focus on

    providing quality training to civil servants.

    Good public policy is the backbone of good governance in any political

    system.

    Public policy training includes

    Skills and analytical tools to perform policy analysis

    Recommend policy options

    Implement adopted policies

    Evaluate the effectiveness of these policies

    Traditional civil service training focuses on training officers to become

    effective administrators but can do more to impart public policy skills.

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    Evidence-based public policy

    The movement towards evidence-basedpublic policy is gaining momentum in most

    of the developed world.

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    Public policy training of decision makers

    Easy availability and access to government data

    Establishing new or funding existing policy research

    institutes

    Using international policy linkages

    Effective use of information technologies in governance.

    Key factors which help in developing

    evidence-based public policies:

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    PolicyPolicy processprocess inin PakistanPakistan isis rarelyrarely basedbased onon anyany

    systematicsystematic analysisanalysis andand isis almostalmost nevernever followedfollowed byby

    systematicsystematic evaluationevaluation..

    HaphazardHaphazard approachapproach toto publicpublic policypolicy isis likelylikely toto

    leadlead toto aa longlong listlist of of failedfailed oror failingfailing policiespolicies ininalmostalmost allall sectorssectors ofof thethe societysociety..

    Key factors which help in developing

    evidence-based public policies:

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    ProfessionalismProfessionalism inin thethe civilcivil serviceservice andand toto betterbetter

    governancegovernance inin thethe countrycountry cancan resultresult fromfrom aa

    combinationcombination ofof thethe followingfollowing::

    AccessAccess toto datadata

    EvaluationEvaluation ofof policiespolicies

    EstablishmentEstablishment ofof policypolicy researchresearch programsprograms

    UseUse ofof informationinformation technologiestechnologies

    Key factors which help in developing

    evidence-based public policies:

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    Thanks