IGCSE Business Chp. 15 & 16

Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments

• Class : Y10

• Lesson Topic: Human Resources

• Scheme of Work: Business Organisation & Departments

IGCSE Business Chp. 15 & 16

Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments

Lesson Objectives P&DPlanning and

Data

ALL (KNOWLEDGE) Describe/ Define Business Organisation & Departments

MOST (ANALYSIS) • Analyse a Business Organisation & Departments

SOME (EVALUATION )

• Evaluate the usefulness of Business Organisation & Departments Higher

thinking Skills

IGCSE Business Chp. 15 & 16

Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments

CONNECTIVES for AnalysisCONNECTIVES for ApplicationCONNECTIVES for Evaluation

COMPARINGEqually…As with…Like…In the same way…Similarly…Even so…Likewise…CAUSE & EFFECT

Consequently… Due to…As a result… Therefore..Because of… Because…

CONCLUDINGFirstly… After…Secondly… Before…Overall… I believe…Finally… I think …In conclusion… it depends…To conclude… short term…Meanwhile… Long term…

CONTRASTINGAlthough… Except…Moreover… If…However… Yet…Apart from… Unless…Despite… As long as…

EMPHASISINGMost importantly…Significantly…Notably…Especially…Above all…In particular…Indeed…

QUALIFYINGDespite… Yet…As long as… Unless…Apart from… If…Moreover… Except…However… Although…

ADDINGIn addition… And…Too… Also…Additionally… As well as…Furthermore…

ILLUSTRATINGFor instance… Such as…In the case of… So…For example…As revealed by…As illustrated by…

IGCSE Business Chp. 15 & 16

Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments

Tell me three things...

about the topic we are studying.Or,

you learnt in the last lesson.

STARTER

IGCSE Business Chp. 15 & 16

Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments

Questions you would like to ask

Today we will begin studying ____________. What are the questions you would like answered.

IGCSE Business Chp. 15 & 16

Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments

Noun Play

_________ is like (a) ________ because….

First blank is for the topic, concept etc.Second blank is for the random noun.

e.g. Communication is like driving because…

IGCSE Business Chp. 15 & 16

Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments

Whose the boss in your family?

• Whose the most powerful?

• Who carries out orders?

• How do you communicate?

• Business same as a family !

IGCSE Business Chp. 15 & 16

Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments

Business organisation • A business is generally organized into a structure to plan and

co-ordinate activities.

• This is shown in an organizational chart. Shows the power between departments.

• Power lies at the top, this is known as a hierarchy.

IGCSE Business Chp. 15 & 16

Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments

Employee Roles • Director (authority)

• Managers

• Supervisors

• Staff (Subordinates) – Responsibility

IGCSE Business Chp. 15 & 16

Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments

Features of a Organisational Chart • Chain of Command – The route orders are passed down

hierarchy

• Span of Control – Number of people a manager is responsible for (wide/narrow)

• Delegation – To pass authority to a subordinate

IGCSE Business Chp. 15 & 16

Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments

Tall & Flat hierarchy • A = Tall • Describe in terms of;– Chain of command – Span of control– Delegation

• B = Flat • Describe in terms of;– Chain of command – Span of control– Delegation

Which structure is more flexible? Strict? Motivational? Empowering?

IGCSE Business Chp. 15 & 16

Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments

Other structures

• Entrepreneurial structure • Matrix Structure

IGCSE Business Chp. 15 & 16

Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments

Which structure is best for

• A new start up

• A well established law firm

• A new dynamic internet company

• A large engineering project

IGCSE Business Chp. 15 & 16

Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments

Departmental Functions

• Each department of a business specialises in particular tasks;

• Production

• Finance

• Human Resource

• Marketing

IGCSE Business Chp. 15 & 16

Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments

1. Production

• Making the good or service

• Inputs transformed into outputs (E.g. Trees into books)

• Involves design, stock control and Research & Development (R&D). Creating new products.

IGCSE Business Chp. 15 & 16

Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments

2. Finance • Monitoring cash, sales, costs and profit.

• Involves measuring cash flow in and out.

• Forecasting income and expenditure

• Issuing receipts and invoices to suppliers and customers

IGCSE Business Chp. 15 & 16

Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments

3. Human Resource • Personnel Dept responsible for employees.

• Recruit and train staff

• Issue contracts and sick leave terms

• Trade Unions dealings and discipline procedures.

IGCSE Business Chp. 15 & 16

Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments

4. Marketing • Most business are market orientated focused on selling

products through different tactics.

• Market research to find wants

• Marketing Mix (4Ps)

• Distribution and advertising.

IGCSE Business Chp. 15 & 16

Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments

CONNECTIVES for AnalysisCONNECTIVES for ApplicationCONNECTIVES for Evaluation

COMPARINGEqually…As with…Like…In the same way…Similarly…Even so…Likewise…CAUSE & EFFECT

Consequently… Due to…As a result… Therefore..Because of… Because…

CONCLUDINGFirstly… After…Secondly… Before…Overall… I believe…Finally… I think …In conclusion… it depends…To conclude… short term…Meanwhile… Long term…

CONTRASTINGAlthough… Except…Moreover… If…However… Yet…Apart from… Unless…Despite… As long as…

EMPHASISINGMost importantly…Significantly…Notably…Especially…Above all…In particular…Indeed…

QUALIFYINGDespite… Yet…As long as… Unless…Apart from… If…Moreover… Except…However… Although…

ADDINGIn addition… And…Too… Also…Additionally… As well as…Furthermore…

ILLUSTRATINGFor instance… Such as…In the case of… So…For example…As revealed by…As illustrated by…

IGCSE Business Chp. 15 & 16

Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments

Exam style questions A-A*

1. Discuss2. Evaluate

(8-12m) 8+ connectives & key words

C-B

1. Explain 2. Analyze

(5-7 m) 5+ connectives & key words

E-D

1. Identify 2. Define

(2-4m) 2 + connectives & key words

ATDApply to

demonstrate

IGCSE Business Chp. 15 & 16

Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments

Questions you would like to aske.g.

Today we have been studying_______________.

Think of 1 questions to ask other people in the class about today’s lesson.

PLENARY

IGCSE Business Chp. 15 & 16

Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments

Freeze Frame

Students have to produce a freeze-frame showing one aspect of their learning.

E.G. A communication method or a finance or a sector of the economy

IGCSE Business Chp. 15 & 16

Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments

Spell a key word to your friend using sign language…

IGCSE Business Chp. 15 & 16

Keywords – hierarchy, span of control, chain of command, delegation, authority, functional departments

Exam Question

Write an exam question based on your learning today. Then, swap books and answer someone else’s question.

Answer PLAN: Intro – define key wordExplain 1 advantage (BLT)Explain 1 disadvantage (BLT)Conclude – I think, however, it depends…

Discuss _______________________________________________________________________________________________________________________________________ (6m)