ignite session on @skattefar sharecare12
TRANSCRIPT
#Sharecare12Ignite session on @skattefar
Lene Krogh Jeppesen
Danish Ministry of Taxation
Twitter: @lenekrogh or: dk.linkedin.com/in/lenekrogh/
Death & taxes
Mandatory
Boring
Nonsensical
Taxes are…
Kafka-ish
Nonsensical
Bureacratic
Tax Administration is…
Digitalized
Paying your taxes is…
Alienated
&Reinterprethumanize
New relationship
Communication
CollaborationInteraction
New governmental role
Asking questions
InclusionOpenness
What do youthink?
Use a new platform
Bureaucracyvs.
party
Experts vs.
crowds
How can weimprove?
Just relax?
Is that it?
New Public Management
Relations
NPM: Plan & implement
Relations: Plan & improvise
New conversationswithinthe organization
Authority: listening & learning
Authority at eye level
Courage
The road forward is built with…
&
desire
A Modern Humane Tax Authority