igt solution offerings
TRANSCRIPT
IGT Solution Offerings
© Copyright 2009 InterGlobe Technologies© Copyright 2009 InterGlobe Technologies
InterGlobeHotelsJV with Accor
InterGlobeCruisesCruise
representation
InterGlobe Aviation‘IndiGo’ –
domestic low fares airline.
InterGlobe Technologies
IT & BPO company
Galileo / ITQNDC for Galileo
International
InterGlobeAir Transportlargest airline management company in
India
Hotels Airline Management GDS Technology CruisesAviation General Aviation
InterGlobeGeneral Aviation sell and maintain
Hawker Beechcraftproducts
Network of 56 offices across 27 cities in India & abroad
More than 5000 professionals across its diverse businesses
Turnover over US $ 1 billion
Who We Are ….. Enterprise Level
© Copyright 2009 InterGlobe Technologies© Copyright 2009 InterGlobe Technologies
► Ranked Amongst the Top 5 Travel BPOs in the travel industry by The Black Book of
Outsourcing 2008
► Winner of Deloitte Technology Fast 50 India 2008 Program
► Top 25 Best Places to Work in India (Great Place To Work Institute, 2008)
► Winner of Deloitte Technology Fast 500 Asia Pacific 2007 Program
► Winner of Deloitte Technology Fast 50 India 2006 Program
► IT Organization assessed at CMMI Level 5
► IT & BPO organization P-CMM Level 3 & ISO 27001:2005 (ISMS) Certified
► IGT is the first Travel BPO Organization to become PCI DSS 1.2 compliant
► BPO Practice ISO 9001:2000
► Esteem Member of TPF User Group (TPFUG)
► Indian Testing Board Affiliation
Our Achievements
© Copyright 2009 InterGlobe Technologies
Solution Offerings – TMC
► Travel Agent ERP • Complete ERP Solution catering to Front Office, Mid Office and Back Office operations of a
mid to large size Travel Management Company.
• Browser based Web based secured system with seamless integrated modules covering all aspects of TMC Business
• Provides Real-Time dynamic accounting and supports Multi-Company, Multi-Currency, Multi-Location operations
• Automated data download from GDSs with capability to handle and track large amount of transactions
• Provides Budget Forecasting and High Level and Exhaustive Drill Down Reports
• The ERP is successfully running for a large TMC in Middle East for more than 4 years
• Currently the system is operating in more than 200 branches
► TMC Online Booking System • A state-of-the-art travel portal that allows Travel Agent
to manage its merchants/agents and end users from a single web based platform
• Based on white label business model providing business opportunities to other travel agents
• Supports multiple merchants, suppliers, multiple currency, multiple languages and multiple external interfaces
• Provides multiple services including flight, hotel, car, cruises, packages and other travel related services
• Bi-lingual portal providing content in Arabic and English language
• Easily customizable business rules and look feel to cater merchant/white-label agent specific needs.
© Copyright 2009 InterGlobe Technologies
Solution Offerings – TMC
► THOR Tour Operator System • Travel Holidays Online Reservations (THOR) is a complete booking and
reservation management system for wholesaler and consolidators, accessible over the web for partners wishing to collaborate for travel related services and products
• Integrated with Galileo GDS for Flights and provides Front Office, Mid Office, Back Office support
• Comprehensive Private Fares management features for creating Hotel, Car, Services, Packages and Cruise Products
• Web based user friendly touch-points for B2B, B2C and B2S users
• The system has been successfully implemented and is live in Australian Market
► Rent A Car • Web Based application for Car Rentals (private / third party)
• Separate modules for Rates, Operations, Contract Management, Accounting, Warehouse, Workshop Management and Car Insurance
• Integrated with Back Office system
► Travel Agent Point Of Sale (POS)• Web based application that enables Travel Management Companies to sell
multiple travel services through one interface
• Personal Desktop/Dashboard area for each user with Multi Tasking Capability, e.g., open multiple search across multiple services
• Cryptic Commands Interface for executing certain GDS specific commands
• Provides Shopping Cart Mode for book multiple services with easy to use
drag and drop option
• Provides booking and ticketing management functions with multiple payment modes
• Supports features for Quote Generation, Profile Management and Loyalty Program Management
© Copyright 2009 InterGlobe Technologies
Solution Offerings – Online Travel Agents
► B2C E-Commerce Platform • Developed and Implemented for one of the fastest growing agencies in
Spain Terminal A.
• Web based online booking engine supporting multiple cultures
• Supports Intelli-Search, Intelli-Chat features
• Integrated with multiple external interfaces
• Successfully implemented in 23 cultures across Europe
• Implemented white-label solution for other global OTAs
• Implemented Affiliate program for Kayak, Skyscanner, Tradedoubler
• Around 30,000 bookings made in the month of Mar 2009
• The system handled around 600,000 searches in peak hours
► Corporate Booking Tool • Secure and fool proof online self booking tool for Corporate users
• Provides comprehensive features for managing Mark-ups, Discounts and Services Charges for Corporate
• Provides separate module for Travel Agent, Corporate and Corporate Travelers
• Provision of Managing multiple departments and projects within acorporate
• Ability for corporate admin to manage all corporate users & their bookings
• Ability to configure approvals at different stages
• Features for Corporate Travel Policy Management and Travel Policy Compliance Monitoring
• Corporate User Profiling to with personal settings and preferences
• Payments through Credit/Deposit Account and Credit Card through payment gateway for online users
• Comprehensive Reporting for vendor negotiations and cost control
© Copyright 2009 InterGlobe Technologies
Next Step !!!
Tarun Chawla General Manager
Travel Business Solutions
InterGlobe Technologies Limited Email : [email protected]
Office: 91 124 4355111