iiiiggggustiustiustiputu laksaguna putu laksaguna · competency standard (skkni) training program...

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I I IG G Gusti usti usti usti Putu Laksaguna Putu Laksaguna Putu Laksaguna Putu Laksaguna Inspector General Inspector General Inspector General Inspector General – Ministry of Tourism and Ministry of Tourism and Ministry of Tourism and Ministry of Tourism and Creative Economy, Republic of Indonesia Creative Economy, Republic of Indonesia Creative Economy, Republic of Indonesia Creative Economy, Republic of Indonesia Chairman of Chairman of Chairman of Chairman of ASEAN Tourism Professional ASEAN Tourism Professional ASEAN Tourism Professional ASEAN Tourism Professional Monitor Monitor Monitor Monitoring Committee ing Committee ing Committee ing Committee Melia Hotel, Hanoi-Viet Nam 10 Ocober 2012

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Page 1: IIIIGGGGustiustiustiPutu Laksaguna Putu Laksaguna · COMPETENCY STANDARD (SKKNI) TRAINING PROGRAM INDUSTRY QUALITY MANAGEMENT SYSTEM CERTIFICATION SCHEME UnitTitle ~ Learningmaterial

IIII GGGGustiustiustiusti Putu LaksagunaPutu LaksagunaPutu LaksagunaPutu Laksaguna

Inspector General Inspector General Inspector General Inspector General –––– Ministry of Tourism and Ministry of Tourism and Ministry of Tourism and Ministry of Tourism and Creative Economy, Republic of IndonesiaCreative Economy, Republic of IndonesiaCreative Economy, Republic of IndonesiaCreative Economy, Republic of IndonesiaChairman of Chairman of Chairman of Chairman of ASEAN Tourism Professional ASEAN Tourism Professional ASEAN Tourism Professional ASEAN Tourism Professional MonitorMonitorMonitorMonitoring Committeeing Committeeing Committeeing Committee

Melia Hotel, Hanoi-Viet Nam 10 Ocober 2012

Page 2: IIIIGGGGustiustiustiPutu Laksaguna Putu Laksaguna · COMPETENCY STANDARD (SKKNI) TRAINING PROGRAM INDUSTRY QUALITY MANAGEMENT SYSTEM CERTIFICATION SCHEME UnitTitle ~ Learningmaterial

2005200520052005----Now Now Now Now

1999199919991999----2004200420042004

Indonesia Australia Partnership for Skill Development Program -Adopt & Adapt from Australia

2005200520052005----Now Now Now Now

BNSP+MoMT+MoEC+ Technical Ministry

Page 3: IIIIGGGGustiustiustiPutu Laksaguna Putu Laksaguna · COMPETENCY STANDARD (SKKNI) TRAINING PROGRAM INDUSTRY QUALITY MANAGEMENT SYSTEM CERTIFICATION SCHEME UnitTitle ~ Learningmaterial

INSTITUTION INSTITUTION INSTITUTION INSTITUTION LEGAL LEGAL LEGAL LEGAL PRODUCTPRODUCTPRODUCTPRODUCT

Ministry of Manpower & Ministry of Manpower & Ministry of Manpower & Ministry of Manpower & Transmigration (MoMT)Transmigration (MoMT)Transmigration (MoMT)Transmigration (MoMT)

Labour LawsLabour LawsLabour LawsLabour Laws---- No.13No.13No.13No.13----2003200320032003Ministry Decree Ministry Decree Ministry Decree Ministry Decree ----21/MEN/ 200721/MEN/ 200721/MEN/ 200721/MEN/ 2007----Development and Format of National Development and Format of National Development and Format of National Development and Format of National Competencies StandardCompetencies StandardCompetencies StandardCompetencies StandardPres.Decree No. 8Pres.Decree No. 8Pres.Decree No. 8Pres.Decree No. 8----2012 on NQF2012 on NQF2012 on NQF2012 on NQF

Ministry of National Education and Ministry of National Education and Ministry of National Education and Ministry of National Education and National Education System National Education System National Education System National Education System LLLLawawawaw

COMPETENCY STANDARD DEVELOPMENTAuthorities, Laws and Regulation

Ministry of National Education and Ministry of National Education and Ministry of National Education and Ministry of National Education and CultureCultureCultureCulture

National Education System National Education System National Education System National Education System LLLLawawawawNo.20No.20No.20No.20----2002002002003333

Technical Ministry ( e.g. Ministry of Technical Ministry ( e.g. Ministry of Technical Ministry ( e.g. Ministry of Technical Ministry ( e.g. Ministry of Tourism & Creative Economy, Tourism & Creative Economy, Tourism & Creative Economy, Tourism & Creative Economy, Ministry of Industry)Ministry of Industry)Ministry of Industry)Ministry of Industry)

Tourism Law No. 10 Tourism Law No. 10 Tourism Law No. 10 Tourism Law No. 10 –––– 2009200920092009Ministry Decree Ministry Decree Ministry Decree Ministry Decree –––– No. 52No. 52No. 52No. 52---- 2012 on 2012 on 2012 on 2012 on certification systemcertification systemcertification systemcertification system

National Professional Certification National Professional Certification National Professional Certification National Professional Certification Authority (BNSP)Authority (BNSP)Authority (BNSP)Authority (BNSP)

Regulation related to establishment of Regulation related to establishment of Regulation related to establishment of Regulation related to establishment of Professional Certification Bodies and Professional Certification Bodies and Professional Certification Bodies and Professional Certification Bodies and the monitoring systemthe monitoring systemthe monitoring systemthe monitoring system

Page 4: IIIIGGGGustiustiustiPutu Laksaguna Putu Laksaguna · COMPETENCY STANDARD (SKKNI) TRAINING PROGRAM INDUSTRY QUALITY MANAGEMENT SYSTEM CERTIFICATION SCHEME UnitTitle ~ Learningmaterial

IndustryIndustryIndustryIndustry

inputsinputsinputsinputs

Technical Ministry/ Technical Ministry/ Technical Ministry/ Technical Ministry/

MoMTMoMTMoMTMoMT

TaskTaskTaskTask

forceforceforceforce

ResearchResearchResearchResearch

Adopt/AdaptAdopt/AdaptAdopt/AdaptAdopt/Adapt

= Draft 1= Draft 1= Draft 1= Draft 1

VerificationVerificationVerificationVerification

(inputs from (inputs from (inputs from (inputs from

stakeholders)stakeholders)stakeholders)stakeholders)

DRAFT 2DRAFT 2DRAFT 2DRAFT 2PrePrePrePre----ConventionConventionConventionConvention

(national wide)(national wide)(national wide)(national wide)

ConventionConventionConventionConvention

(national wide)(national wide)(national wide)(national wide)

Approval from Approval from Approval from Approval from

MoMTMoMTMoMTMoMTEndorsedEndorsedEndorsedEndorsed

Page 5: IIIIGGGGustiustiustiPutu Laksaguna Putu Laksaguna · COMPETENCY STANDARD (SKKNI) TRAINING PROGRAM INDUSTRY QUALITY MANAGEMENT SYSTEM CERTIFICATION SCHEME UnitTitle ~ Learningmaterial

COMPETENCY STANDARD DEVELOPMENT : The Implementation

� Curriculum development-create learning material

� Assessment for certification, recognition on current competencies (RCC) and recognition on prior learnng(RPL)

� Establishing national qualification framework-� Establishing national qualification framework-translation tools between industry and TVET sectors

� Industry: skill audit (Human Resources Development)

Page 6: IIIIGGGGustiustiustiPutu Laksaguna Putu Laksaguna · COMPETENCY STANDARD (SKKNI) TRAINING PROGRAM INDUSTRY QUALITY MANAGEMENT SYSTEM CERTIFICATION SCHEME UnitTitle ~ Learningmaterial

COMPETENCY

STANDARD

(SKKNI)

TRAINING

PROGRAM

INDUSTRY

QUALITY

MANAGEMENT

SYSTEM

CERTIFICATION

SCHEME

Unit Title ~ Learning material ~ SOP title ~ Certification

scheme for unit of

competency

Unit description ~ Scope of training ~ Scope SOP ~ Scope of

Table 1. Implementation of Competency Standard to ensure link and macth, and fill

the gaps between learning outcomes and industry competency needs.

Unit description ~ Scope of training ~ Scope SOP ~ Scope of

assessment

Elements ~ Learning

Outcomes

~ Steps of process ~ Element of

assessment

Performance

Criteria

~ Criteria of

evaluation

~ Work Instructions ~ Performance

Criteria

Range of Variable ~ Training context ~ Work place pre-

requisite

~ Assessment

context

Evidence Guide ~ Evaluation guide ~ Record for Quality

Control

~ Assessment guide

Page 7: IIIIGGGGustiustiustiPutu Laksaguna Putu Laksaguna · COMPETENCY STANDARD (SKKNI) TRAINING PROGRAM INDUSTRY QUALITY MANAGEMENT SYSTEM CERTIFICATION SCHEME UnitTitle ~ Learningmaterial

Competency standard (example)

UNIT CODE : PAR.HT01.003.02UNIT TITLE : FOLLOW HEALTH, SAFETY AND SECURITY PROCEDURES

UNIT DESCRIPTOR This unit deals with the skills and knowledge required to Follow health, safety and security procedures. This unit applies to all individuals working in the tourism and hospitality industries. It does not cover hygiene or first aid which are found in separate units.

ELEMENTS PERFORMANCE CRITERIA01 Follow workplace

procedures and provide feedback on health, safety and security

1. Health, safety and security procedures are correctly followed in accordance with enterprise policy and relevant legislation and insurance requirements.

2. Breaches of health, safety and security procedures are identified and promptly reported

3. Any suspicious behaviour or occurrences are promptly reported to the 3. Any suspicious behaviour or occurrences are promptly reported to the designated person.

02 Deal with emergency situations

1. Emergency and potential emergency situations are promptly recognised and required action is determined and taken with scope of individual responsibility.

2. Emergency procedures are correctly followed in accordance with enterprise procedures.

3. Assistance is promptly sought from colleagues and/or other authorities where appropriate.

4. Details of emergency situations are accurately reported in accordance with enterprise policy.

03 Maintain safe personal presentation standards

1. Personal presentation takes account of the workplace environment and health and safety issues including:

• appropriate personal grooming and hygiene• appropriate clothing and footwear.

04 Provide feedback on health, safety and security

1. Issues requiring attention are promptly identified.2. Issues are raised with the designated person in accordance with enterprise

and legislative requirements.

Page 8: IIIIGGGGustiustiustiPutu Laksaguna Putu Laksaguna · COMPETENCY STANDARD (SKKNI) TRAINING PROGRAM INDUSTRY QUALITY MANAGEMENT SYSTEM CERTIFICATION SCHEME UnitTitle ~ Learningmaterial

RANGE OF VARIABLES 1. This unit applies to all tourism and hospitality sectors 2. Health, safety and security procedures may include but are not limited to procedures for:

2.1 emergency, fire and accident 2.2 hazard identification and control 2.3 use of personal protective clothing and equipment 2.4 safe sitting, lifting and handling 2.5 security of documents, cash, equipment and people 2.6 key control systems.

3. Emergency situations may include but are not limited to: 3. Emergency situations may include but are not limited to: 3.1 boom threats 3.2 deranged customers 3.3 accidents 3.4 robbery 3.5 fire 3.6 armed hold up 3.7 floods 3.8 earthquakes.

Page 9: IIIIGGGGustiustiustiPutu Laksaguna Putu Laksaguna · COMPETENCY STANDARD (SKKNI) TRAINING PROGRAM INDUSTRY QUALITY MANAGEMENT SYSTEM CERTIFICATION SCHEME UnitTitle ~ Learningmaterial

EVIDENCE GUIDE 1. Underpinning Skills and Knowledge

1.1 To demonstrate competence, evidence of skills and knowledge in the following areas is required: a. industry/sector insurance and liability requirements in relation to individual staff

responsibilities b. relevant national/provincial occupational health and safety legislation in relation to

obligations of employers and employees c. common health, safety and activity procedures in tourism and hospitality workplaces d. major causes of workplace accidents relevant to the work environment.

2. Context of Assessment 2. Context of Assessment 2.1 This unit must be assessed on or off-the-job. Assessment should include a range of methods to

assess skills and underpinning knowledge. 3. Critical Aspects of Assessment

3.1 Evidence should include demonstrated understanding of the importance of working in accordance with health, safety and security procedures, and of the potential implications of disregarding those procedures.

4. Linkages to Other Units 4.1 This is a core unit that underpins effective performance in all other units. It is recommended that

this unit is assessed/trained in conjunction with other operational and service units.

Page 10: IIIIGGGGustiustiustiPutu Laksaguna Putu Laksaguna · COMPETENCY STANDARD (SKKNI) TRAINING PROGRAM INDUSTRY QUALITY MANAGEMENT SYSTEM CERTIFICATION SCHEME UnitTitle ~ Learningmaterial

KEY COMPETENCIES IN THIS UNIT

LEVEL KEY COMPETENCIES IN THIS UNIT

LEVEL

Collecting, Organising and Analysing Information

1 Using Mathematical Ideas and Techniques

-

Communicating Ideas and Information

1 Solving Problems 1

Planning and Organising Activities

1 Using Technology 1

Working with Others or in Teams 1

Page 11: IIIIGGGGustiustiustiPutu Laksaguna Putu Laksaguna · COMPETENCY STANDARD (SKKNI) TRAINING PROGRAM INDUSTRY QUALITY MANAGEMENT SYSTEM CERTIFICATION SCHEME UnitTitle ~ Learningmaterial

CERTIFICATION BODIES

Licensed by BNSP

Presidential Decree 2005

National Professional Certification Authority

BNSP

LSP –

Licensed by LSP

Vocational Training/ Educational/workplace

Licensed by BNSP

Industry Professional Certification Bodies

LSP-Tourism

Assessment

Centre

LSP –

Automotive

Assessment

Centre

LSP-Welding

Assessment

Centre

LSP Garment

Assessment

Centre

Page 12: IIIIGGGGustiustiustiPutu Laksaguna Putu Laksaguna · COMPETENCY STANDARD (SKKNI) TRAINING PROGRAM INDUSTRY QUALITY MANAGEMENT SYSTEM CERTIFICATION SCHEME UnitTitle ~ Learningmaterial