@JonIngham

Social Media Improving Efficiency, Adding Value and Driving Innovation

March 2012

“Enterprise 2.0 is the use of emergent social software platforms within companies, or between companies and their partners or customers” Eg use of social knowledge management system vs traditional intranets (“the place where information goes to die”)

Gary Hamel: "Management 2.0 is going to look like web 2.0: •  Everyone has a voice •  Capability counts for more than credentials and titles •  Commitment is voluntary •  Power is granted from below •  Authority is fluid and contingent on value-added •  The only hierarchies are "natural" hierarchies •  Communities are self-defining •  Individuals are richly empowered with information •  Just about everything is decentralised •  Ideas compete on an equal footing •  It's easy for buyers and sellers to find each other •  Resources are free to follow opportunities •  Decisions are peer-based.”

•  IT security

•  Intellectual property

•  Reputation

•  Privacy

•  Productivity

•  Legal issues

•  Use of employee data for background checking

Alumni Management Recruiting

Onboarding

Performance Management

Learning & Development

Communication

Career Management

Reward & Recognition

Social Media

Outcomes

Activities

Individual Individual HR

Human Capital

Group Social HR

Social Capital

Dave Ulrich: “I saw a lot of work in HR focused on activities (number of hours of training a leader receives; whether a firm is using 360° feedback; if it implements performance based pay or competence based hiring). I wanted to shift the focus to outcomes of the activities.”

•  http://strategic-hcm.blogspot.co.uk/2008/04/more-coming-soon.html

•  https://wiki.smu.edu.sg/digitalmediaasia/Image:UAE_Internet_Stats.png

•  http://geert-hofstede.com/arab-emirates.html

•  http://www.youtube.com/watch?v=lAl28d6tbko

•  http://www.youtube.com/watch?v=5YGc4zOqozo

•  http://qinetiqette.wordpress.com/

•  http://www.glassdoor.com/index.htm

•  http://c4lpt.co.uk/top-100-tools-2012/

jon.ingham@strategic-hcm.com

strategic-hcm.blogspot.com

blog.social-advantage.com

linkedin.com/in/joningham

twitter.com/joningham

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