iit academy - masterclass - beyond agility
TRANSCRIPT
Beyond AgilityMasterclass @ Industrie IT Academy
hello!
Beginner Practiced MasterExpert
just starting the journey
a few years, know the concepts
significant experience,
delivered results
let’s learn from each
other
about you
about me• Launched six startups in past 2 years - fashion, recruitment, education, creative tech,
publishing, volunteering
• First Scrum Master at the biggest bank in Australia, beach head agile coach at international bank, responsible for orchestrating one of Australia’s top 10 brands toward agility
• Transformed across industries gaming companies, home loan providers, financial institutions, international tech, government, health organisations - 240% productivity in 6 weeks
• Facilitates Sydney Scrum - biggest and one of the first Agile MeetupsPioneered multi-language offshore scaled agileOrchestrate Industrie IT’s Academy: Agile two-time IMA award winner
CBA innovation award
2011
ContentsObserving historical patterns
The Human & the Org • Connected Company • Coke • Netflix • Drive • Flow
What’s next?
historyobserving
a view of work• Sustenance Gathering • Agricultural Production • Production • Knowledge • Creative • Beyond
Attribution - Peter Green of http://www.agileforall.com/2015/05/the-future-of-agile-changing-the-world-of-work/
a view of production“I can say, without the slightest hesitation, that the science of handling pig-iron is so great, that the man who is physically capable of handling pig-iron, and is sufficiently stupid to choose this for his occupation, is rarely able to comprehend the science of handling pig-iron.”
- Fredrick Winslow Taylor
transforming productionspeed and quality vs. economies of scale
LeanW. Edwards DemingTaiichi Ono (⼤大野耐⼀一)
trust value kaizen
lean
a view of knowledge
https://www.projectsmart.co.uk/white-papers/chaos-report.pdf
80%$
20%$
Features(
Rarely/Unused$ O3en/Always$
18%$
29%$53%$
Project(Resolu-on(
Failed$ Succeeded$ Challenged$
transforming knowledge
Scrum• Hirotaka Takeuchi (⽵竹内 弘⾼高) • Ikujiro Nonaka (野中 郁次郎) • Jeff Sutherland
iterative delivery high-performing team servant leadership
scrum
lean trust value kaizen
a view of creativity
Engineering Agility
Market
transforming creativity
Lean Startup• Steve Blank • Eric Ries
empirical discovery voice of customer validated learning
lean startup
lean trust value kaizen
scrumiterative delivery high-performing team servant leadership
& the organisation
the human
connectedness“Connected companies have the advantage in today’s connected world, because they learn and move faster than their competitors. While others work in isolation, they link into rich networks of possibility and expand their influence. Connected companies around the world are aggressively acquiring customers and disrupting the competition. “
Read more… iit.life/connected
structures“Avoid a Kodak Moment. Tomorrow's business winners--regardless of size or industry--will be the ones that know how to combine scale with agility.” Read more… iit.life/coke “Excellent colleagues trump everything else. Have an action bias. Act in Netflix’s best interests. We are a sports team. Managers foster great teams, leaders foster culture.” Read more… iit.life/netflix
anti-fragility"Some things benefit from shocks; they thrive and grow when exposed to volatility, randomness, disorder, and stressors and love adventure, risk, and uncertainty. Yet, in spite of the ubiquity of the phenomenon, there is no word for the exact opposite of fragile. Let us call it antifragile. Antifragility is beyond resilience or robustness. The resilient resists shocks and stays the same; the antifragile gets better"
1. Dynamic Roles Replace Static Job Descriptions 2. Distributed Authority Replaces Delegated Authority 3. Rapid Iterations Replace Big Re-orgs 4. Transparent Rules Replace Office Politics
anti-fragility evolutionary purpose wholeness
connected companies
lean trust value kaizen
scrumiterative delivery high-performing team servant leadership
lean startupempirical discovery voice of customer validated learning
drive + flowMotivation 1.0 Motivation 2.0
• Autonomy • Mastery • Purpose
the people challengeUS$550B in cost
http://www.gallup.com/poll/181289/majority-employees-not-engaged-despite-gains-2014.aspx
31%
51%
18%
U.S. Engagement at Work
Engaged Not Engaged Disengaged
some wisdom?“Man, I see in fight club the strongest and smartest men who've ever lived. I see all this potential, and I see squandering. God damn it, an entire generation pumping gas, waiting tables; slaves with white collars. Advertising has us chasing cars and clothes, working jobs we hate so we can buy shit we don't need. We're the middle children of history, man. No purpose or place. We have no Great War. No Great Depression. Our Great War's a spiritual war... our Great Depression is our lives. We've all been raised on television to believe that one day we'd all be millionaires, and movie gods, and rock stars. But we won't. And we're slowly learning that fact. And we're very, very pissed off.”
of the human & the organisation
the future
lean trust value kaizen
scrumiterative delivery high-performing team servant leadership
lean startupempirical discovery voice of customer validated learning
connected companies anti-fragility evolutionary purpose wholeness
transforming connectedness
time, space & cultural affordances empathy & compassion
companies 2.0
time affordance
1% pledge / 20% time telecommuting ‘intra-prenuers’
‘hire only bosses’
space affordance
activity-based working 2.0 multi-use spaces
co-working gemba for everybody
read more… iit.life/agile-space1
iit.life/agile-space2 iit.life/agile-space3
Liminality
INDUSTRIE IT: Revised Option B. Level 5 03.11.15
next gen agile activity based workplace
Liminality
Liminality
cultural affordanceSENIOR
MANAGEMENT
vision + context over command
& control
enable alignmentvia co-ordination +servant leadership
OPERATIONALMANAGEMENT
rigourously improve beyond highperformance
SELF-MANAGED TEAMS
Autonomy Mastery Purpose
Wa (和) is a Japanese cultural concept usually translated into English as
"harmony". It implies a peaceful unity and conformity within a social group, in which members prefer the continuation of a harmonious community over their
personal interests.
designpods
intro
coach orgs
intro master
concepts
serve teams
expert
internal
beginner
start teams
start projects
work agile
support teams
win clients
community
join teams
external
design platforms
practitioner
empathy
companies 2.0
education 2.0 the share economy
social business de-centralisation of means of production
de-centralisation of energy and others…
Read more… iit.life/education
internal affordance empathy & compassion open companies
humanist
lean trust value kaizen
scrumiterative delivery high-performing team servant leadership
lean startupempirical discovery voice of customer validated learning
connected companies anti-fragility evolutionary purpose wholeness
lean trust value kaizen
scrumiterative delivery high-performing team servant leadership
lean startupempirical discovery voice of customer validated learning
connected companies anti-fragility evolutionary purpose wholeness
humanist internal affordance empathy open companies
studies coca cola netflix spotify, et al.
books the connected company drive flow
thank you!