ilio krumins beens and maureen mcmahon: kaplan transition to agile

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KTP transition to Agile Ilio Krumins-Beens Maureen McMahon

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Ilio Krumins-Beens and Maureen McMahon discuss Kaplan's transition to agile at the BISG Agile Content Development Summit, 3/27/12.

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  • 1. KTP transition to AgileIlio Krumins-BeensMaureen McMahon

2. Hi, Im [email protected] www.iliokb.com@iliokbagile 3. MOTIVATION FOR CHANGE It tookThats NOT much longer than I expected!what IwantedNot clear There is toowho is responsiblemuch processforand overhead The product doesIf it isnt done now not have all thethere will never be featuresanother chance I requested Photographer: Bridget Coila 4. Satisfaction (Baseline)Meets Adaptability Transparent Alignment ProductivityQualityScheduleTTM100 80 60 01100 404 2070 44 444626 42 19 170-48-33-42 -59-38 -56 -54 -20 -40 -11 -7 -12-19 -60-11-19 -29 -80-100 Generally Satisfied Completely Satisfied Generally Dissatisfied Completely Dissatisfied 5. Satisfaction (2.5 Months)Meets Adaptability Transparent Alignment Productivity Quality Schedule TTM100 80 60 13 13 112 401155 20 4458 47 33 38 44 280-38-18-32 -44 -43 -38 -46 -20 -11 -40 -5 -11-11 -14 -15 -60-21 -80-100 6. Satisfaction (5 Months) Meets Adaptability Transparent Alignment Productivity Quality Schedule TTM100 80 18 15 18 60 1815 1513 40 20 6268 525664 55 440-18-12-2-21-21-18 -24 -38 -20 -2-2 -9 -9 -6 -40-6 -60 -80-100 7. Satisfaction (7 Months) Meets Adaptability Transparent Alignment Productivity Quality Schedule TTM100 801714 15 60 1816 2828 40 20 4743 535859 63 530-19-13-21-20-17 -18 -25 -20 -5-17 -8 -7-10-3-6 -40 -60 -80-100 8. -90-80-70-60-50-40-30-20-100 Productivity-70 Transparent Alignment Quality -44 -47Baseline Adaptability-54 -55 Schedule TTM -75-83 What Changed?0 10 20 30 50 60 70 80 40 Productivity Transparent Alignment Quality Adaptability7 Months Later Schedule 75 71 71 73 75 78 69 TTM 9. Implemented Dedicated TeamsCentral Pool15 Cross-Functional TeamsBAs PMs DevQA1 2345 6Product 123StrategicShared Services 123456Shared Services (IT Ops, DB, etc.,)Shared Services (ITOps, DB, etc.,) Production Support 10. Implemented an Iterative ApproachSource: Evanetics 11. Time-To-Market (In Calendar Days)20102011 (Pre-Agile) 2011 (Agile)250200192150 14010050 27 0 12. IF YOURE GOING TO TRY AGILE 13. Awareness that there is room for improvementDesire to changeAbility to work in an agile mannerPromote early success to build momentum and getothers to followTransfer the impact of agile throughout theorganization so it sticksSource: Mike Cohn, ADAPTing to Agile for Continued Success, Agile 2010. 14. Think First and define what success looks like Prioritize your stakeholders Get a transformation sponsor Agree to what success will look like Create and communicate your plan Baseline current state Get external validation and help Black Country History Museum www.blackcountryhistory.org 15. Agile Transition Roadmap as of 10/14/2011 2Q11 3Q111Q12 4Q12 4Q13Phase1 - Prototype2 Transition3 Roll Out Agile4 Establish 5 Technicalto DedicatedManagementAgile Practices ExcellenceTeams (Scrum) Practices Beyond TechFeatures Pilot Agile and Dedicated Teams Focused Support for 8 PerformanceAutomated Agile Inspired Select ProductteamsManagement Regression test practices on ATA Owners Product owners tools Compensationimplemented Fixes, Comm. Program Healthy PBL for Tier 3-4 practicesContinuous Nursing RN Develop TeamsIntegration intointegration OC LSAT 2.5, Assessments Sync with IMOBudget Cycle Automated builds MCAT Catalyst Healthy PBL for Dashboard ReportingDevelop BetterIncreasedTier1-2 Teams Improve Off-shoreProduct Visioning /deployments to Focused support vendor Agility Road mapping productionfor 7 teams Co-locate Teamstechniques Set up Agile TeamRoomsUsersGrad Apps, Tier 1-3 teamsTier 1-4 Teams Kaplan Execs Tier 1-4 Teams Nursing, LSAT, and Kaplan Execs General Kaplan Kaplan Execs Catalyst General Kaplan audienceaudience General Kaplan Stakeholders Offshore Vendors Tier 1-4 Teams audienceOffshore VendorsToolsJira, Daptiv Jira, Jira,Jira,TBDConfluenceConfluence,Confluence,PlanetK,PlanetK, PlanetK,Daptiv, Daptive, Virtual MeetingVirtual Meeting ToolsTools, Success Factors 16. Eat Your Own Dog Food Photographer: JnLRun your transformation effort like an Agile Project 17. Scaling Agile Practices Coaching a must Get an Expert to help you Develop support mechanisms for agile teams Tailor after trying base practices(with expert help) Align Roadmaps Focus on Technical Excellence that enablesagility Collocate Teams (If Possible) Extend Agile beyond internal tech teams 18. Thinks to watch out for Agile is NOT a panacea Watch out for common misconceptions Well go agile after two day training Insufficient depth/competency in the productowner role Waterscrumming, Agile-Fall, Scrumbut, Inadequate coordination of vision and deliverystrategies Insufficient support / funding for atransformation effort 19. Implemented the right way, Agile will leave you satisfied Photographer: Brain E. Ford 20. Maureen McMahonEVOLVING AGILE FOR PUBLISHING 21. Agile Initiative at Kaplan PublishingWORKINGNOT WORKING (YET)Customer focus Comfort level with rolesAbility to adjust plan in response to learning Hard deadlines + strict requirementsAbility to iterate Freezing requirements between sprintsBusiness/tech collaborationSeparate standups not scalableOrganization-wide buy inFace-to-face communicationResults 22. Thank You!