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Mercedes-Benz Van Specifications & Optionsfrom Intercounty Truck & Van Ltd.

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Contents

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Load Space Dimensions & PayloadsEngine & Gearbox OptionsSprinter Panel Van/Crew Van Specification Sprinter Dealer Fitted AccessoriesThe New Sprinter Dropside DimensionsAlloy Bodies Ltd. Manchester - Aero Luton Mercedes Sprinter Vito Panel Van/Crew Van Specification & Vito Dealer Fitted AccessoriesDiscover the new eVitoX-Class SpecificationCitan Panel Van/Crew Van SpecificationCitan Dealer Fitted AccessoriesOwnership/Finance OptionsServiceCare Maintenance - Prices 2020ServiceCare MaintenanceCustomer Frequently Asked QuestionsMercedes Pro ConnectMercedes-Benz MobiloVan Key Benefits & Exclusions

Model Variant Load Length Interior Height Interior Width Wheelboxes Payload GVW GTW Uprgades to GVWCitan 109/111CDI L2 1753mm 1258mm 1460mm 1219mm 515kg 1980kg 3030kg 2100kgCitan 109/111CDI L3 2137mm 1258mm 1460mm 1219mm 661kg 2200kg 3250kg

Vito 110CDI FWD L1 2568mm 1391mm 1685mm 1270mm 847kg 2800kg 4000kg 3050kgVito 110CDI FWD L2 2831mm 1391mm 1685mm 1270mm 816kg 2800kg 4000kg 3050kgVito 110CDI FWD L3 3061mm 1391mm 1685mm 1270mm 785kg 2800kg 4000kg 3050kg

Vito 114/116/119CDI RWD L1 2568mm 1391mm 1685mm 1270mm 704kg - 771kg 2800kg 4800kg 3050kg, 3200kgVito 114/116/119CDI RWD L2 2831mm 1391mm 1685mm 1270mm 677kg - 744kg 2800kg 4800kg 3050kg, 3200kgVito 114/116/119CDI RWD L3 3061mm 1391mm 1685mm 1270mm 642kg - 709kg 2800kg 4800kg 3050kg, 3200kgVito 116/119CDI RWD L3 3061mm 1391mm 1685mm 1270mm 642kg - 700kg 2800kg 4800kg 3050kg, 3200kg

Sprinter 211/214CDI FWD L1 H1 2607mm 1789mm 1787mm 1350mm 885kg 3000kg 5000kgSprinter 211/214CDI FWD L2 H1 3272mm 1789mm 1787mm 1350mm 802kg 3000kg 5000kgSprinter 211/214CDI FWD L2 H2 3272mm 2079mm 1787mm 1350mm 766kg 3000kg 5000kg

Sprinter 311/314CDI FWD L1 H1 2607mm 1789mm 1787mm 1350mm 1385kg 3500kg 5500kgSprinter 311/314CDI FWD L2 H1 3272mm 1789mm 1787mm 1350mm 1301kg 3500kg 5500kgSprinter 311/314CDI FWD L2 H2 3272mm 2079mm 1787mm 1350mm 1265kg 3500kg 5500kg

Sprinter 311/314/316/319CDI RWD L2 H1 3272mm 1719mm 1787mm 1350mm 1210-1264kg 3500kg 5500kgSprinter 311/314/316/319CDI RWD L2 H2 3272mm 2009mm 1787mm 1350mm 1174-1228kg 3500kg 5500kgSprinter 311/314/316/319CDI RWD L3 H2 4307mm 2009mm 1787mm 1350mm 1024-1078kg 3500kg 5500kgSprinter 311/314/316/319CDI RWD L4 H2 4707mm 2009mm 1787mm 1350mm 976-1030kg 3500kg 5500kg

Sprinter 514/516/519CDI RWD L2 H1 3272mm 1719mm 1787mm 978mm 2520-2553kg 5000kg 7000kg * Tacho/O LicenceSprinter 514/516/519CDI RWD L2 H2 3272mm 2009mm 1787mm 978mm 2485-2518kg 5000kg 7000kg * Tacho/O LicenceSprinter 514/516/519CDI RWD L3 H2 4307mm 2009mm 1787mm 978mm 2321-2354kg 5000kg 7000kg * Tacho/O LicenceSprinter 514/516/519CDI RWD L4 H2 4707mm 2009mm 1787mm 978mm 2274-2307kg 5000kg 7000kg * Tacho/ O Licence

X-Class 250 Progressive 1587mm 431mm N/A 1215mm 1122kg 3300kg 6130kgX-Class 350 Power 1587mm 431mm N/A 1215mm 1067kg 3300kg 6130kg

Load space dimensions and payloads

Euro Pallet Size 1200mm x 800mm

Load Space Dimensions & Payloads

Mark Stockham / 07775 [email protected]

Jordon Harvey / 01933 [email protected]

1

Citan Engines FWD Power Euro Standard Gearbox MPG Combined* CO2 (g/km)109CDI (1461cc) 94hp (66kw) Euro 6d 6 speed manual 64.2-65.7 112-115111CDI (1461cc) 114hp (81kw) Euro 6d 6 speed manual 64.2-65.7 114-117

Vito Engines FWD Power Euro Standard Gearbox MPG Combined CO2 (g/km)110CDI (1598cc) 100hp (75kw) Euro 6 6 speed manual 43.5-44.8 172-175

Vito Engines RWD Power Euro Standard Gearbox MPG Combined CO2 (g/km)114CDI (2143cc) 136hp (100kw) Euro 6 6 speed manual 41.5 178-179116CDI (2143cc) 163hp (120kw) Euro 6 6 speed manual 45.6-46.3 178116CDI (2143cc) 163hp (120kw) Euro 6 7 speed Auto 44.8 176119CDI (2143cc) 190hp (140kw) Euro 6 7 speed Auto 44.8 176

Sprinter Engines FWD Power Euro Standard Gearbox MPG Combined* CO2 (g/km)211CDI/311CDI (2143cc) 114hp (84kw) Euro 6b 6 speed manual 35.8 208214CDI/314CDI (2143cc) 143hp (100kw) Euro 6b 6 speed manual 35.8 208211CDI/311CDI (2143cc) 114hp (84kw) Euro 6b 9 speed auto 34.4 216214CDI/314CDI (2143cc) 143hp (100kw) Euro 6b 9 speed auto 34.4 216

Sprinter Engines RWD Power Euro Standard Gearbox MPG Combined* CO2 (g/km)311CDI (2143cc) 114hp (84kw) Euro 6b 6 speed manual 34 217314CDI/514CDI (2143cc) 143hp (100kw) Euro 6b 6 speed manual 35.8 207-219316CDI/516CDI (2143cc) 163hp (120kw) Euro 6b 6 speed manual 35.8 207-219311CDI (2143cc) 114hp (84kw) Euro 6b 7 speed Auto 34.4 215-217314CDI/514CDI (2143cc) 143hp (100kw) Euro 6b 7 speed Auto 36.2 208-213316CDI/516CDI (2143cc) 163hp (120kw) Euro 6b 7 speed Auto 36.2 203-207319CDI/519CDI (2987cc) 190hp (140kw) Euro VI 7 speed Auto 29.7 249

X-Class Engines Power Euro Standard Gearbox MPG Combined* CO2 (g/km)250 Progressive (2298cc) 190hp (140kw) Euro 6 7 speed auto 35.8 192350 Power (2987cc) 258hp (190kw) Euro 6b 7 speed auto 31.4 237

Engine and Gearbox Options

Engine & Gearbox Options



2

Mercedes-Benz Sprinter


3 years unlimited mileage warranty

Sprinter Panel Van/Crew Van SpecificationSPRINTER PANEL VAN/CREW VAN SPECIFICATION

Sprinter Standard Features (Van)Dual passenger seatASSYST maintenance computerABS & ASR, Electronic Stability Programme270 degree openening rear doors (180 degree on SWB) Paint - solid Paint - metallicFull steel bulkhead Arctic white Iridium SilverMultifunction steering wheel with Cruise control Cavansite blueSide loading door Tenorite greyWooden floor with bonded resin non-slip finish Selenite greyRemote central locking & Electric cab windows Obsidian blackDrivers airbag6 Speed manual gearboxMBUX Multimedia system with 7" touch screen & DAB RadioInterior load area lightingLoad lashing ringsCrosswind assistStart off assistAutomatic headlightsKeyless Start (Not keyless entry)Temperature sensorElectric power steeringDeadlock & Visible VINMBUX Active Brake AssistAdjustable steering wheelUSB PortAttention AssistECO Start/Stop Fucntion

Jupiter red

Crew Van Features3 seat fixed rear benchWindows in side load door & opposite panel

Jet blackBlue greySteel blue



3

Sprinter Panel Van/Crew Van SpecificationPopular Options Cost Van ChassisPassenger airbag £320 o oMBUX multimedia system with 10.25" touch screen £1,810 o oElectric parking brake £270 o oPSM module (Parameterizable Special Module) £285 o oAutomatic gearbox - 7G Tronic Plus (RWD & AWD models) £1,520 o oAutomatic gearbox - 9G Tronic Plus (FWD models) £1,930 o oAirconditioning (RWD) £1,000 o oAirconditioning (FWD includes 230A Alternator) £1,155 o oTwo additional master keys £110 o oLED High performace headlamps £1,470 o oFog lamps with cornering light function £200 o oLED light strip in load compartment £250 o oElectric mirrors - heated and adjustable £170 o n/aElectric folding mirrors £50 o n/aFront mudflaps £55 o oRear mudflaps £55 o n/aMetallic paint (Van) £685 o oParking package with 360 degree camera (Van) £1,235 o n/aParking package with reverse camera (Van) £905 o n/aEngine PTO for refrigerant compressor (RWD) £285 o oSpeed limiter 100, 120, 90 km/h £70 o oHigh roof (Standard on L3 & L4) £1,220 o n/aBlind spot assist (Van) £420 n/aActive lane keeping assist £410 o oNaviagtion with 3 years free map updates & Live traffic £690 o oRain sensor £105 o oComfort drivers seat £110 o oArmrest for drivers seat £50 o oHeated drivers seat £155 o oLeather steering wheel £200 o oTowbar with fixed towball £335 o oAlloy wheels - 16" £650 o oTyre pressure monitoring system £245 o oFull width rear step £120 o n/a

Dealer Fit Options - Ply Lining, Towbars, Racking, Beacons, Signwriting, Roof racks, Heavy duty rear steps, Parking sensorsPrices exclude VAT.

4

Sprinter Dealer Fitted Accessories

POPULAR DEALER FITTED ACCESSORIES CostPly Lining to Sides, Doors and Wheelboxes £250.00Lightweight Poly Lining £299.00Reverse Sensors (Audible Alert) £145Front Parking Sensors (Audible Alert) £245Front and Rear Parking Sensors (Audible Alert) £275Audible Reversing Bleeper £95Reverse Camera System with 7" Rear View Mirror Monitor £395Reverse Camera with Interface £425Dead Locks (Per Lock) £130Armaplate (Per Door) £130Slam Locks (Per Lock) £130Fix Tow Bar, 7 Pin Dedicated Electrics, Tow Ball £37516" Twin LED Light Bar £200

Prices exclude VAT.



5

Mercedes-Benz Sprinter Dropside



3508mm Bed Length

3408mm Bed Length

4308mm Bed Length

Body Width = 2035mm

Body Width = 2035mm

Body Width = 2035mm

6

Mercedes-Benz Vito



VITO PANEL VAN/CREW VAN SPECIFICATIONS

Vito Standard Features (Van) PUREDual passenger seatFull steel bulkheadASSYST maintenance computerDriver and passenger airbagsTwin rear doors unglazedRemote central locking & Electric cab windowsTwin side load doorsAudio 10 infotainment systemMultifunction steering wheelABS & ASR, Adaptive ESP - Electronic Stability Programme, Start off assistAdaptive brake lights, Lockable glove compartmentCrosswind assist and Attention assistTyre pressure monitoring6 speed manual gearboxComfort drivers seatLeather steering wheel and gear knobActive parking assist with Parking assistHeated, electrically adjustable mirrors

PROGRESSIVE (In addition to PURE)Audio 15 infotainment systemCruise controlDrivers seat lumbar supportMetallic paint & Colour coded bumpersElectric folding mirrorsFront fog lamps16" steel wheels with full width wheel trims

PREMIUM (In addition to PROGRESSIVE & PURE)AirconditioningAlarm (thatcham approved)Double lockVelour floor matsPre-wiring for Becker MAP Pilot17" alloy wheelsChrome radiator grilleReversing camera

Dark Graphite GreyHyacinth Red

Obsidian blackSelenite Grey

Cavansite blue

Jupiter redGranite green

Crew Van Features3 seat rear bench (fixed backrest)Windows in side load doors

Window in tailgate

Rear headlining and rear side trimSingle front passenger seat

Warm air duct to crew compartment

Paint - solid Paint - metallicArctic whitePebble greyNavy blue

Brilliant silver

Vito Panel Van/Crew Van Specification



9

VITO PANEL VAN/CREW VAN SPECIFICATIONS

Popular Options Cost Van Crew VanAlarm (thatcham Cat 1) - Premium £320 o oAudio 40 7" colour display. DAB radio. Navigation. Android Auto & Apple Car Play. 2 x USB. Bluetooth £660 o oCruise control - Standard on Progressive & Premium £295 o o70 litre fuel tank £80 o oAutomatic gearbox 7G Tronic Plus (Standard on 119CDI) £1,520 o oGross vehicle weight 3050Kg (Standard on Crew Van) £560 o SGross vehicle weight 3200Kg £805 o oAirconditioning - Standard on Premium £950 o oFront fog lamps - Standard on Progressive & Premium £195 o oElectric mirrors - Standard on Progressive & Premium £190 o oMetallic paint - Standard on Progressive & Premium £565 o oReverse camera - Standard on Premium £480 o oHeated drivers seat £145 o oLumbar support on drivers seat - Standard on Progressive & Premium £105 o o17" alloy wheels - Standard on Premium £950 o oRoof rails (front to back) £380 o oComfort single front passenger seat - deletes the standard Dual front seat £85 S o

Dealer Fit Options - Ply Lining, Towbars, Racking, Beacons, Signwriting, Roof racks, Parking sensors

Vito Panel Van/Crew Van Specification

Vito Dealer Fitted AccessoriesPOPULAR DEALER FITTED ACCESSORIES CostPly Lining to Sides, Doors and Wheelboxes £160.00Reverse Sensors (Audible Alert) £145Front Parking Sensors (Audible Alert) £245Front and Rear Parking Sensors (Audible Alert) £275Audible Reversing Bleeper £95Reverse Camera with Interface £425Dead Locks (Per Lock) £130Armaplate (Per Door) £130Slam Locks (Per Lock) £130Fixed Tow Bar, 7 Pin Electrics, Bypass Relay, Tow Ball £29516" Twin LED Light Bar £200

Prices exclude VAT.

Prices exclude VAT.

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Mercedes-Benz eVito



Discover the new eVito



11

Mercedes-Benz X-Class



X-CLASS SPECIFICATION

X-CLASS PROGRESSIVE SPECABS & ASR, Electronic Stability ProgrammeBlack Fabric upholstery Round air vents finished in chromeMultifunction leather steering wheel with 12 buttons and chrome highlights Leather gear-shift lever and handbrake leverLighting for the front footwell with exit lamps Remote central locking & Electric windows7G Tronic Automatic gearboxAudio 20 with 7.0-inch high definition screen with touchpad, bluetooth audio and media interface8-Speaker sound system Rain SensorCrosswind assistRear bumper with integrated stepAutomatic headlightsElectrically adjustable exterior mirrorsTemperature sensorChrome door handlesRadiator Grille with integrated Mercedes-Benz Star and 2 bars finished in matt iridium silverHalogen headlamps with daylight running lampsAdjustable steering wheel17-inch 6-spoke light alloy wheels painted in vanadium silver Attention AssistX-CLASS POWER SPEC IN ADDITION TO PROGRESSIVEARTICO leather with DINAMICA micofiber upholstery8-Way electrically adjustable drivers and co-drivers seatLumbar support for the drivers and co-drivers seats Stowage net for co-drivers footwellRound air vents finished in chromeKEYLESS GOTHERMOTRONIC automatic climate control system Winter package, which includes heated driver and co-drivers seats and heated water washer jets Rear bumper in chrome with integrated step18-inch 6-twin-spoke light alloy wheels, painted Himalaya Grey LED High Performance headlamps with cleaning system Front fog lights with chrome edgesRear lights with LED technology for brake and tail lights Electrically foldable exterior mirrors

Axinite BronzeCavansite Blue

Danakil RedGranite Green

Paint - metallicPaint - solid

Diamond Silver

Rock GreyKabara Black

Chisana White


X-CLASS PROGRESSIVE SPECABS & ASR, Electronic Stability ProgrammeBlack Fabric upholstery Round air vents finished in chromeMultifunction leather steering wheel with 12 buttons and chrome highlights Leather gear-shift lever and handbrake leverLighting for the front footwell with exit lamps Remote central locking & Electric windows7G Tronic Automatic gearboxAudio 20 with 7.0-inch high definition screen with touchpad, bluetooth audio and media interface8-Speaker sound system Rain SensorCrosswind assistRear bumper with integrated stepAutomatic headlightsElectrically adjustable exterior mirrorsTemperature sensorChrome door handlesRadiator Grille with integrated Mercedes-Benz Star and 2 bars finished in matt iridium silverHalogen headlamps with daylight running lampsAdjustable steering wheel17-inch 6-spoke light alloy wheels painted in vanadium silver Attention AssistX-CLASS POWER SPEC IN ADDITION TO PROGRESSIVEARTICO leather with DINAMICA micofiber upholstery8-Way electrically adjustable drivers and co-drivers seatLumbar support for the drivers and co-drivers seats Stowage net for co-drivers footwellRound air vents finished in chromeKEYLESS GOTHERMOTRONIC automatic climate control system Winter package, which includes heated driver and co-drivers seats and heated water washer jets Rear bumper in chrome with integrated step18-inch 6-twin-spoke light alloy wheels, painted Himalaya Grey LED High Performance headlamps with cleaning system Front fog lights with chrome edgesRear lights with LED technology for brake and tail lights Electrically foldable exterior mirrors

Axinite BronzeCavansite Blue

Danakil RedGranite Green

Paint - metallicPaint - solid

Diamond Silver

Rock GreyKabara Black

Chisana White

X-Class Specification



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X-Class SpecificationX-CLASS SPECIFICATION

Popular Options CostSuspension with increased ground clearance £225COMAND online £2,290Parking package with 360 degree camera £940Comfort package £1,270Style package £2,255Winter package £35018-inch 6-twin-spoke light alloy wheels £41518-inch 5-twin-spoke light alloy wheels £58519-inch 6-twin-spoke light-alloy wheels £920Roof Liner Black £220Black leatherette £90

POPULAR DEALER FITTED ACCESSORIES CostGarmin Map SD Card £428.50Hardtop Canopy WITHOUT Roof Rails £2,873Hardtop Canopy WITH Roof Rails £3,088Hard Cover WITHOUT Styling Bars £1,810Hard Cover With Styling Bars £1,810Roller Cover (Aluminium) £1,609Roller Cover (Black) £1,609Load Bed Liner £349Styling Bars Stainless Steel Stand Alone of Soft Cover £544Styling Bars Stainless Steel Stand for Hard Cover £544Side Bars Chrome £500Mudflaps x4 £66Rubber Mats Front £51.30Rubber Mats Rear £37.40Velour Mats Front £63.90Velour Mats Rear £42.30Towbar £495


Popular Options CostSuspension with increased ground clearance £225COMAND online £2,290Parking package with 360 degree camera £940Comfort package £1,270Style package £2,255Winter package £35018-inch 6-twin-spoke light alloy wheels £41518-inch 5-twin-spoke light alloy wheels £58519-inch 6-twin-spoke light-alloy wheels £920Roof Liner Black £220Black leatherette £90

POPULAR DEALER FITTED ACCESSORIES CostGarmin Map SD Card £428.50Hardtop Canopy WITHOUT Roof Rails £2,873Hardtop Canopy WITH Roof Rails £3,088Hard Cover WITHOUT Styling Bars £1,810Hard Cover With Styling Bars £1,810Roller Cover (Aluminium) £1,609Roller Cover (Black) £1,609Load Bed Liner £349Styling Bars Stainless Steel Stand Alone of Soft Cover £544Styling Bars Stainless Steel Stand for Hard Cover £544Side Bars Chrome £500Mudflaps x4 £66Rubber Mats Front £51.30Rubber Mats Rear £37.40Velour Mats Front £63.90Velour Mats Rear £42.30Towbar £495

Prices exclude VAT.



13

Mercedes-Benz Citan



CITAN PANEL VAN/CREW VAN SPECIFICATION

Citan Standard Features (Van)Drivers airbagCruise control / speed limiterHeated / electrically adjustable exterior mirrorsRemote central locking & Electric cab windowsSteel bulkheadStowage above windscreenRadio/MP3 with bluetooth phone function (CD Player available at no cost)Reclining driver and passenger seatsTrip computerDaytime running lightsLoad securing ringsLockable glove compartmentHill start assistABS & ASR, ESP - Electronic Stability Programme6 speed manual gearbox (109CDI and 111CDI)Twin rear doors unglazedPopular Options Cost Van Crew Van TourerAppearance Pack - Colour coded bumpers & trim panel above tail lights, colour coded mirrors, Alloy wheels £1,050With 15" Alloys £540 o o oWith 16" Alloys (Note: Long variants only) £690 o n/a oCargo Pack - Removal of solid bulkhead and replaced with folding cargo grille, reinforced tyres, folding passenger seatbackrest, increased GVW of 2100Kg. Excludes Compact £475 o n/a oDrivers Pack - Electric folding mirrors, centre armrest with stowage compartment, airconditioning, ultrasonic reversing aid £1,310 o o oPaint Package - Colour coded bumpers & trim panel above tail lights, colour coded mirrors £280 oSafety Pack - Front halogen fog lamps, front passenger airbag, thorax airbag for driver & front passenger £555 o o n/aAirconditioning £1,230 o o oAirbag for front passenger £160 o o SGross Vehicle Weight upgrade to 2100Kg £225 o o oFront fog lights £160 o o oElectric folding mirrors £130 o o oNavigation system including DAB radio £520 o o oReverse camera £480 o o oReverse sensors - ultrasonic rear reversing sensors £300 o o oWindows in rear doors/tailgate with wipe/wash system £150 o o SMetallic paint £410 o o o

Dealer Fit Options - Ply Lining, Towbars, Racking, Beacons, Signwriting, Roof racks, Parking sensors

Ink bluePebble Grey

Crew Van Features (Extra Long only)Folding rear seat bench 1/3 2/3 splitWindows in side load doors

Paint - solid Paint - metallicArctic white

Magnetite GreyAmarena red

Dravite blackHelvinsilver

Kornelite blue

Citan Panel Van/Crew Van Specification

Prices exclude VAT.



14

Citan Dealer Fitted Accessories

POPULAR DEALER FITTED ACCESSORIES CostPly Lining to Sides, Doors and Wheelboxes £120.00Reverse Sensors (Audible Alert) £145Front Parking Sensors (Audible Alert) £245Front and Rear Parking Sensors (Audible Alert) £275Audible Reversing Bleeper £95Dead Locks (Per Lock) £130Armaplate (Per Door) £130Slam Locks (Per Lock) £130Fixed Tow Bar, 7 Pin Electrics, Bypass Relay, Tow Ball £29516" Twin LED Light Bar £200

Prices exclude VAT.



15

Ownership/Finance Options16

ServiceCare Maintenance - Prices 2020



17

ServiceCare Maintenance - Prices 2020



18

ServiceCare Maintenance



19

Customer Frequently Asked Questions

20

Get more from your vehicles than ever before with Mercedes PRO Connect. More efficiency

Assign tasks, track jobs and contact your drivers at the touch of a button.

Keep your vans on the road for as long as possible with Optimised Assistance – intelligent software which gives you real-time reports of critical parts and fluids.

More security Protect your vehicles with theft warning alerts, live locking from your mobile and use

geofencing to alert you when your vehicles leave a defined area.

More safety Keep your drivers safe with Accident & Breakdown Management, hands-free

multimedia functions and live traffic information.

Monitor driving styles to get a clear picture of your drivers’ performance and reward them for safer, more fuel-efficient driving.

Most services are free for 3 years

Simple to set up and use

Integrates easily with other telematics systems.

Arrange a Demo at your nearest dealership.

Overview How PRO connect works Vehicle technology Platform overview Connect Packages overview

Free Always Connected package

Free Always Connected package eVito

Premium packages How to get started Testimonials

3Mercedes PRO Connect

Get more from your vehicles than ever before with Mercedes PRO Connect. More efficiency

Assign tasks, track jobs and contact your drivers at the touch of a button.

Keep your vans on the road for as long as possible with Optimised Assistance – intelligent software which gives you real-time reports of critical parts and fluids.

More security Protect your vehicles with theft warning alerts, live locking from your mobile and use

geofencing to alert you when your vehicles leave a defined area.

More safety Keep your drivers safe with Accident & Breakdown Management, hands-free

multimedia functions and live traffic information.

Monitor driving styles to get a clear picture of your drivers’ performance and reward them for safer, more fuel-efficient driving.

Most services are free for 3 years

Simple to set up and use

Integrates easily with other telematics systems.

Arrange a Demo at your nearest dealership.








21

How do I get started?If you already own a Mercedes-Benz Van…

Mercedes PRO connect is already built into the latest Sprinter and Vito models and you can fit it to many older vehicles using the Mercedes PRO Adaptor. All you need to do is register an account using the online Mercedes PRO Portal, or you can contact your local Mercedes-Benz dealer, who’ll set everything up for you.

Register now at Mercedes PRO Portal

If you’re new to Mercedes-Benz Vans…

Mercedes PRO connect is available with our latest medium and large vans and your local dealer will be able to arrange a demo and help you get started. Our website tells you more about Mercedes PRO connect and shows you which models now feature the technology.

Learn more about Mercedes PRO connect

Find your nearest dealer
































22

What our customers say... Talking about efficiency

“We’re already making use of the Mercedes PRO connect system, which is going to be very helpful when it comes to managing the fleet. Whereas previously a driver might have forgotten to mention that a service was due, we’ll now know this is the case because we are able to monitor the status of the vehicle in real time.”

Alan Cruickshank - Transport Manager South, MWI Animal Health

“Our previous vans have been equipped with telematics and we’re now relying on Mercedes PRO connect technology to provide us with data on the location and maintenance status of our Sprinters, as well as on the way in which they’re being driven; if the system highlights any issues in style at the wheel, these can be addressed through training.”

Tim Simcock – Aftermarket Director, Gunn JCB

Speaking of safety and security

“We feared we’d never see our stolen van again, but we contacted Ciceley Commercials to let them know, and they realised immediately that Mercedes PRO connect should be able to help. What a fantastic result! It’s only thanks to Mercedes PRO connect and Ciceley Commercials that we were able to recover our van and avoid what would have been a substantial loss.”

Buta Singh - Managing Director, Eastgate Commercial Ltd






What our customers say... Talking about efficiency

“We’re already making use of the Mercedes PRO connect system, which is going to be very helpful when it comes to managing the fleet. Whereas previously a driver might have forgotten to mention that a service was due, we’ll now know this is the case because we are able to monitor the status of the vehicle in real time.”

Alan Cruickshank - Transport Manager South, MWI Animal Health

“Our previous vans have been equipped with telematics and we’re now relying on Mercedes PRO connect technology to provide us with data on the location and maintenance status of our Sprinters, as well as on the way in which they’re being driven; if the system highlights any issues in style at the wheel, these can be addressed through training.”

Tim Simcock – Aftermarket Director, Gunn JCB

Speaking of safety and security

“We feared we’d never see our stolen van again, but we contacted Ciceley Commercials to let them know, and they realised immediately that Mercedes PRO connect should be able to help. What a fantastic result! It’s only thanks to Mercedes PRO connect and Ciceley Commercials that we were able to recover our van and avoid what would have been a substantial loss.”

Buta Singh - Managing Director, Eastgate Commercial Ltd








23

Individual Services (See below for a full list of exclusions and product terms or MobiloVan Brochure for full details)

Breakdown (Vehicle is immobile or illegal)Workshop Visits for Warranty

Repairs Over 2 HoursTechnical Breakdown or Starting Problem

Minor Mishap or Driver Error

• Self inflicted flat battery(e.g. lights left on)

• One flat tyre• Frozen fuel#

• Damage caused byrodent bites (e.g. chewedthrough cables)

• Lost / locked in keys• Two or more flat tyres• Wrong fuel / out of fuel• RTA / vandalism / attempted

theft / theft of parts

Vehicle driven into a Mercedes-Benz workshop for warranty repairs taking

longer than 2 hours

Period of cover

3 years from 1st registration and then from service to

service for up to 30 years if serviced within the MB Dealer network AND the next service

is not overdue##

3 years from 1st registration 3 years from 1st registration

Roadside attendance to attempt roadside repairs ✓ ✓ N/A

Minor non-warranty roadside repairs up to £130 inc VAT. Costs for tyres, batteries, keys, bulbs, service items and consumables are excluded

✓ ✓ N/A

Recovery to the nearest MB workshop (or customer’s preferred MB workshop within 30 miles of the breakdown location) if roadside repairs not possible

✓ ✓ N/A

Taxi, local public transport or a lift up to £65 inc VAT ✓ ✓ ✓

Vehicle return within 30 mile (50 km) radius of the repairing MB workshop ✓ ✓ ✓*

##Replacement vehicle for up to 3 working days (model depending on availability) - cannot be combined with air/rail travel

✓ ✓✓**

Air / rail travel for onward and return journey of up to £340 inc VAT per person (driver and passengers) - cannot be combined with a replacement vehicle

✓ ✓ x

Overnight accommodation / hotel including breakfast for the duration of the repairs up to a maximum of 3 working days up to £340 inc VAT per person (driver and passengers)

✓ ✓ x

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NOTES: (Applicable to UK vehicles registered from 01/10/12) 19 May 2016. Version 5. 6 Decemeber 2018

Mercedes-Benz MobiloVan Key Benefits and Exclusions

Breakdown definitions Technical BreakdownThe vehicle must be immobile due to a technical failure which: a) Prevents the vehicle from being started/drivenb) Serious consequential damage is likely if the vehicle continues to be drivenc) The safety of the vehicle occupants or other road users is in imminent dangerd) Continuing to drive the vehicle is legally prohibited

Overfilling with oil, getting stuck in mud and driving through flood water are not covered

If the vehicle has not been rendered immobile as defined above, the incident is not covered under MobiloVan Breakdown

Minor Mishap/Driver ErrorOnly the following scenarios are covered:a) Wrong fuel/out of fuelb) Lost or locked in keysc) Two or more flat tyresd) RTA/vandalism/attempted theft/theft of parts

In the event of breakdown or accident call MobiloVan anytime: 00800 3 777 77 77 or +44 (0) 207 660 9991

Clarification of cover

Scenario Day Light and Good Visibility

Darkness or Day Light Poor Visibility

Reversing lights inoperative ✓ ✓

One or more indicators inoperative (including side) ✓ ✓

One or more brake lights inoperative ✓ ✓

Windscreen wipers and/or washers inoperative ✓ ✓

Sidelights, headlights, tail lights, fog lights inoperative x ✓

Number plate bulb inoperative x xHorn inoperative x xRadio will not switch off During local MB Workshop

opening hours - not coveredOutside local MB Workshop

opening hours - covered

General exclusions from cover MobiloVan/UK cover does not apply if the incident:• Is attributable to lack of care or environmental influences• Was caused by deliberate or negligent behaviour on the part of the customer or a third party• Was caused due to breach of applicable laws, e.g. vehicle driven by an unauthorised person, transport of heavier load or more persons

than permitted• Was caused by modifications to the vehicle or parts fitted which are not approved by Daimler AG• Is attributable to repairs that were not performed according to the manufacturer’s specifications• Was due to the customer not proceeding with repair recommendations made by an authorised Mercedes-Benz workshop• Arose through participation in motor sport competitions, military manoeuvres, disaster relief operations or similar activities• Was attributable to war, civil unrest, earthquake or other cases of force majeure• Was caused by defects known to the customer but not rectified including temporary repairs• Was caused by a defective trailer/caravan

Workshop Visits for Warranty Repairs Over 2 Hours *Vehicle Collection and Delivery within a 30 mile radius of Mercedes-Benz Dealer.** A replacement vehicle is an alternative to vehicle collection and delivery or taxi,

local/public transport or lift up to £65 inc VAT. Replacement vehicle does not apply for parts delay. Weekends and public holidays not classified as working days.

Breakdown (Vehicle is immobile or illegal)#Only Breakdown Services can be provided for frozen fuel incidents.## Parts delay in Year 3 - only if the last service was performed by a Mercedes-Benz Dealer and the next service is not overdue.

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Individual Services (See below for a full list of exclusions and product terms or MobiloVan Brochure for full details)

Breakdown (Vehicle is immobile or illegal)Workshop Visits for Warranty

Repairs Over 2 HoursTechnical Breakdown or Starting Problem

Minor Mishap or Driver Error

• Self inflicted flat battery(e.g. lights left on)

• One flat tyre• Frozen fuel#

• Damage caused byrodent bites (e.g. chewedthrough cables)

• Lost / locked in keys• Two or more flat tyres• Wrong fuel / out of fuel• RTA / vandalism / attempted

theft / theft of parts

Vehicle driven into a Mercedes-Benz workshop for warranty repairs taking

longer than 2 hours

Period of cover

3 years from 1st registration and then from service to

service for up to 30 years if serviced within the MB Dealer network AND the next service

is not overdue##

3 years from 1st registration 3 years from 1st registration

Roadside attendance to attempt roadside repairs ✓ ✓ N/A

Minor non-warranty roadside repairs up to £130 inc VAT. Costs for tyres, batteries, keys, bulbs, service items and consumables are excluded

✓ ✓ N/A

Recovery to the nearest MB workshop (or customer’s preferred MB workshop within 30 miles of the breakdown location) if roadside repairs not possible

✓ ✓ N/A

Taxi, local public transport or a lift up to £65 inc VAT ✓ ✓ ✓

Vehicle return within 30 mile (50 km) radius of the repairing MB workshop ✓ ✓ ✓*

##Replacement vehicle for up to 3 working days (model depending on availability) - cannot be combined with air/rail travel

✓ ✓✓**

Air / rail travel for onward and return journey of up to £340 inc VAT per person (driver and passengers) - cannot be combined with a replacement vehicle

✓ ✓ x

Overnight accommodation / hotel including breakfast for the duration of the repairs up to a maximum of 3 working days up to £340 inc VAT per person (driver and passengers)

✓ ✓ x

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NOTES: (Applicable to UK vehicles registered from 01/10/12) 19 May 2016. Version 5. 6 Decemeber 2018

Mercedes-Benz MobiloVan Key Benefits and Exclusions

Breakdown definitions Technical BreakdownThe vehicle must be immobile due to a technical failure which: a) Prevents the vehicle from being started/drivenb) Serious consequential damage is likely if the vehicle continues to be drivenc) The safety of the vehicle occupants or other road users is in imminent dangerd) Continuing to drive the vehicle is legally prohibited

Overfilling with oil, getting stuck in mud and driving through flood water are not covered If the vehicle has not been rendered immobile as defined above, the incident is not covered under MobiloVan Breakdown

Minor Mishap/Driver ErrorOnly the following scenarios are covered:a) Wrong fuel/out of fuelb) Lost or locked in keysc) Two or more flat tyresd) RTA/vandalism/attempted theft/theft of parts

In the event of breakdown or accident call MobiloVan anytime: 00800 3 777 77 77 or +44 (0) 207 660 9991

Clarification of cover

Scenario Day Light and Good Visibility

Darkness or Day Light Poor Visibility

Reversing lights inoperative ✓ ✓

One or more indicators inoperative (including side) ✓ ✓

One or more brake lights inoperative ✓ ✓

Windscreen wipers and/or washers inoperative ✓ ✓

Sidelights, headlights, tail lights, fog lights inoperative x ✓

Number plate bulb inoperative x xHorn inoperative x xRadio will not switch off During local MB Workshop

opening hours - not coveredOutside local MB Workshop

opening hours - covered

General exclusions from cover MobiloVan/UK cover does not apply if the incident:• Is attributable to lack of care or environmental influences• Was caused by deliberate or negligent behaviour on the part of the customer or a third party• Was caused due to breach of applicable laws, e.g. vehicle driven by an unauthorised person, transport of heavier load or more persons

than permitted• Was caused by modifications to the vehicle or parts fitted which are not approved by Daimler AG• Is attributable to repairs that were not performed according to the manufacturer’s specifications• Was due to the customer not proceeding with repair recommendations made by an authorised Mercedes-Benz workshop• Arose through participation in motor sport competitions, military manoeuvres, disaster relief operations or similar activities• Was attributable to war, civil unrest, earthquake or other cases of force majeure• Was caused by defects known to the customer but not rectified including temporary repairs• Was caused by a defective trailer/caravan

Workshop Visits for Warranty Repairs Over 2 Hours *Vehicle Collection and Delivery within a 30 mile radius of Mercedes-Benz Dealer.** A replacement vehicle is an alternative to vehicle collection and delivery or taxi,

local/public transport or lift up to £65 inc VAT. Replacement vehicle does not apply for parts delay. Weekends and public holidays not classified as working days.

Breakdown (Vehicle is immobile or illegal)#Only Breakdown Services can be provided for frozen fuel incidents.## Parts delay in Year 3 - only if the last service was performed by a Mercedes-Benz Dealer and the next service is not overdue.

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image for illustration purposes only. mercedes-benz van … · sprinter panel van/crew van...

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