Impact Report

Chris Hopkins won the 2020 Nikon-Walkley Photo of the Year for this photo, titled “I Want to Hold her Hand”.

Contents

The Age Impact Report 2020 1

Introduction

Unprecedented year of growth

Stories with impact

Secrets of War

The Bribe Factory (Unaoil)

Crown Unmasked

Dyson Heydon controversy

The Faceless Man

Party games

Sports rorts (Bridget McKenzie)

Melbourne’s hotel quarantine

Casey land scandal

Workers’ compensation investigation

Global pandemic

Coronavirus by the numbers

Australia-China relations

US election

Bushfires

Environment

Opinion

Life

Good Weekend

Photography

Awards

2

17

4

24

6

28

8

32

10

34

13

41

3

22

5

26

7

30

9

33

11

37

14

15

IntroductionThis has been an extraordinary year for Victoria. From the bushfires last summer to the health and economic crises caused by the coronavirus, 2020 has thrown up huge challenges and revealed the great resilience of our community.

This year has also underlined the importance of quality media in a sea of noise. At the same time, financial pressures on media organisations have been intense.

In one of the toughest years in memory, The Age has had one of our strongest years, even though our staff have worked almost continuously from home since March.

Our readers were interested in the bigger issues raised by the catastrophic bushfires, and we established a national and local team devoted to the environment and climate change. We maintained our foreign correspondents. We covered the remarkable US election with a distinct Australian perspective and we led coverage of the tensions in Australia’s relationship with China.

Victoria felt the brunt of coronavirus harder than any other state. Our live blog ran seven days a week for months and this was the place where readers came to find out the latest news, delve into the health and science issues, and share with each other the experience of a strict lockdown. We have begun in-depth reporting of how Melbourne and Victoria can recover and learn the lessons of the pandemic. In such a year of isolation, we at The Age have never felt so close to our community.

In challenging economic times, we chose not to cut staff because journalism is the crux of what we do. One of our duties is to hold the powerful to account. We kept digging on the hotel quarantine shortcomings and the tragedy of aged care, demanded transparency from political leaders and published a range of views on the coronavirus response.

Our mantra is independence. We will never be partisan, and we do not begin our reporting with an ideological end in mind. That is unusual as media organisations fragment, but it is our greatest strength because we have no set agendas. The Age has a proud history of investigative journalism and this year we continued our landmark reporting into alleged war crimes by Australian soldiers. We pursued our investigations into Crown Resorts and exposed the damage caused to our democracy by political branch stacking.

We can do none of this without subscriber support and I want to thank you. It has been heartening to see how strongly our readers have responded.

Subscriptions to The Age are up an extraordinary 25 per cent and we have reached a record combined readership for print and online, making The Age indisputably the dominant masthead in Victoria.

We are proud of that, but we don’t take it for granted. We are ambitious. We know that we need the trust and support of our readers to do more of the journalism you demand of us. But for now, after such a year, I wish you all a holiday season surrounded by those you love the most. Good riddance to 2020 and, like most Victorians, we can’t wait for 2021.

Gay Alcorn, editor

The Age Impact Report 2020 2

An unprecedented year of growth

4,195,627

#1New positions

25%

451Victoria’s most-read masthead

across print and online

created:• National environment team

• Reader editor

• Newsletter editor

• Economics editor

• Five trainees given full-time positions

increase in the number of paying subscribers, that supported the work of…

staff members nationally, including:

• 341 journalists, photographers, editors, videographers, magazine and production staff

• 58 national news team members, across federal politics, business, environment and

world

• 52 national life team members, across culture, lifestyle, Good Food and Traveller

1,180,183newsletters delivered each week

7 comment moderators who

published more than

comments in 2020

1,316,138

Please Explain podcast downloads

The Age Impact Report 2020 3

93,888 articles published this year

articles published every day

64 national 43 sports

23 business

20 opinion18 culture

21 world

18 politics

2 healthcare

3 education2 technology

2 money

10 lifestyle

2 environment1 explainer

23,285subscriber-only

event streams

Our journalism led to...

The most significant inquiry in recent military history into alleged war crimes committed by a small clique of SAS soldiers in Afghanistan, with allegations against 19 individuals referred to the soon-to-be-established office of the special investigator for criminal investigation.

Secrets of War

Crown Unmasked

Unaoil - The Bribe Factory

The reopening of the state hotel quarantine inquiry to examine new information revealed by The Age and further clarification from the government about who knew what and when.

Hotel quarantine

The derailing of a string of questionable developer deals in Melbourne’s south-east including an elaborate rezoning scam. Sweeping reforms including a toughening of rules around donations, lobbyists and conflicts of interest at a local and state level are now expected.

Casey land scandal

Nationals senator Bridget McKenzie resigning as Federal Sports Minister.

Sports rorts

The removal of three Victorian state cabinet ministers as Labor’s national executive intervened in the Victorian division to preselect state and federal candidates until 2023; anti-corruption watchdog IBAC launched a major inquiry with the Ombudsman.

The Faceless Man

The resignation of Liberal Party factional figures and a Liberal Party of Victoria investigation into branchstacking; the corruption watchdog examining the allegations for abuses of taxpayer funds.

Party Games

An “urgent review” of sexual harassment processes in the justice system, ordered by the NSW Attorney-General, and the NSW Supreme Court appointing an independent adviser to handle sexual harassment complaints.

Dyson Heydon controversy

The state government launching an inquiry into the workers’ compensation scheme. In NSW, the resignation of the icare CEO, three icare directors, including the chairman, and the NSW Treasurer’s chief of staff.

Workers’ compensation investigation

The Age Impact Report 2020 4

The excoriating of Crown Resorts over governance failings before a public inquiry and Crown delaying the opening of its new hotel and casino in Barangaroo after its directors and executives admitted to serious wrongdoing.

The arrest of a senior corporate figure and warrants issued for two others linked to a global bribery scandal involving the Australian corporate behemoth Leighton Holdings (now CIMIC).

Secrets of WarIt is hard to think of a more consequential series of stories The Age and The Sydney Morning Herald have published in their 364 years of combined history than the investigation into allegations cliques of elite Special Air Service Regiment soldiers committed war crimes in Afghanistan.

When investigative reporters Nick McKenzie and Chris Masters suggested looking into potential SAS misconduct in Afghanistan in 2017, senior editors expressed the same concerns many readers had when they first heard the allegations. How can we be sure these alleged crimes occurred? Were the actions of soldiers justifiable “in the fog of war”? Should we judge brave soldiers fighting in unimaginably tough conditions?

A turning point was when McKenzie played back confidential, anonymised interviews with SAS whistleblowers. It was clear listening to their testimony that they themselves had no time for “fog of war” arguments. The whistleblowers were vindicated when the Inspector-General of the Australian Defence Force, Paul Brereton, found credible evidence 19 Australian special forces soldiers committed up to 39 murders of innocent Afghans.

Now those current or former soldiers will face criminal investigation, possible prosecution and the stripping of their medals. Public interest journalism is not a popularity contest and sometimes the most important stories are contentious and uncomfortable. McKenzie’s moving Good Weekend feature about Dusty Miller, an SAS combat medic haunted by what he saw in Afghanistan, encapsulates why this difficult investigation was so important.

Chief of the Defence Force, Angus Campbell. Photo: Alex Ellinghausen

“Public interest journalism is not a popularity contest and

sometimes the most important stories are contentious and

uncomfortable.”

James Chessell, executive editor, and Michael Bachelard, The Age’s deputy editor and investigations editor

The Age Impact Report 2020 5

Unaoil - The Bribe FactorySometimes the impact of a story is not felt in the first week, or month, or even year after publication. In the case of The Age and the Herald investigative unit’s expose of international bribery and corruption in the oil industry, it’s taken four years.

In 2016, the team and I revealed that a Monaco-based company, Unaoil, was acting as a front that allowed dozens of multinational companies including Rolls-Royce, Halliburton, Hyundai, KBR and Eni to funnel millions in bribes and kickbacks to officials in Iraq, Algeria, Angola, Azerbaijan and elsewhere.

The stories, and the cache of emails they were based on, led to raids overseas, arrests across Europe and the jailing of Unaoil managers in the UK. Unaoil’s owners, the Ahsani brothers, were arrested by the FBI and in 2020 pleaded guilty to serious corruption and bribery. Rolls-Royce and TechnipFMC settled Unaoil-related investigations run by US or British agencies by paying hundreds of millions of dollars.

In November, it hit home in Australia. Warrants were issued for the arrest of three former executives from the Australian construction company Leighton Holdings (now CIMIC). The data leak and its publication in Australia produced such reams of evidence that ultimately left Unaoil’s owners, the Ahsani family, with no choice but to confess. They have since agreed to give evidence against others, including former Leighton managers Russell Waugh, Peter Cox and David Savage.

“The stories, and the cache of emails they were based on, led

to raids overseas, arrests across Europe and the jailing of Unaoil

managers in the UK.”

Former senior executive of construction giant Leighton Holdings, Russell Waugh. Photo: Rhett Hammerton

Nick McKenzie, investigative reporter

The Age Impact Report 2020 6

Crown UnmaskedCrown Resorts was unmasked in July 2019 by an investigative series in The Age which exposed how the company’s lax controls over its high-roller casino operations facilitated organised crime and money laundering, endangered its staff in China, and empowered drug and sex traffickers.

After our stories were published, Crown went on the attack. The company’s high-profile board bought a full-page advertisement in News Corp newspapers that described the stories as full of “unsubstantiated allegations ... and outright falsehoods”.

Now, under the sustained scrutiny of a regulators’ inquiry in Sydney, the Crown defence has crumbled. Multiple Crown directors and executives have admitted to serious wrongdoing, poor oversight, regulatory failure and a lack of independence.

Under questioning, Crown’s largest shareholder, James Packer, agreed that emailed threats he sent to a businessman, whose name was withheld in the inquiry, were “shameful” and “disgraceful”.

Counsel assisting the inquiry made lengthy submissions that Mr Packer was involved in the business as a “de facto” director and argued the billionaire’s “deleterious” influence over the group was one of the key reasons Crown was unfit to keep the licence for its Barangaroo casino.

Mr Packer attributed his actions to mental illness and bipolar disorder, for which he is now being treated.

Inquiry chair Patricia Bergin forced Crown to delay the opening of the Barangaroo casino. But the full impact of these stories will be played out for years to come.

“Crown Unmasked”, which Grace Tobin, Nick Toscano and I also produced for 60 Minutes, has won a Walkley Award and two major Kennedy Awards: outstanding TV current affairs and outstanding finance reporting.

Illustration: Dionne Gain

“Multiple Crown directors and executives have admitted to serious wrongdoing, poor oversight, regulatory failure and a lack of independence.”

Nick McKenzie, investigative reporter

The Age Impact Report 2020 7

Dyson Heydon controversyWhen The Age and the Herald broke the news that former High Court judge Dyson Heydon was found by an independent inquiry to have sexually harassed six women at the court, the impact was “seismic”, according to one top silk.

The mastheads revealed the findings of the independent High Court investigation, along with exclusive testimony from the victims who had fought for justice for years.

But we had more allegations of sexual misconduct, some meeting the threshold for indecent assault, that spanned decades and took place under the guise of several institutions including the Royal Commission into Trade Union Governance and Corruption, Oxford University and the University of Canberra.

Following our report, there were huge ructions within the legal community with many asking who had known about Heydon’s alleged conduct, and for how long. We revealed two former High Court judges had reportedly been told about the alleged behaviour.

As a result of our stories, the High Court announced it would invite all former judge’s associates who had worked at the court during Heydon’s tenure to contact them if they had further alleged misconduct to report. The Law Council of Australia called on the government to amend the Sexual Discrimination Act to extend anti-sexual harassment laws to judges, barristers and other statutory office holders.

A group of NSW’s top female barristers lodged a complaint with the professional watchdog. Hundreds of female legal professionals called on the federal Attorney-General to establish an independent complaints body for judges. The ACT’s Director of Public Prosecutions recommended the AFP investigate allegations of indecent assault against Heydon.

Federal Attorney-General Christian Porter asked anyone who had complaints about Heydon from his time as royal commissioner to come forward, and several people did. The former judge did not renew his barrister’s practising certificate and his name disappeared from the website of the top Sydney chambers where he had spent much of his career.

In the months since, our investigation has been recognised with several awards: the Walkley Award for best print/text news report, the NSW Council for Civil Liberties Journalism Award and the Kennedy Award for Outstanding Investigative Reporting.

“As a result of our reporting, the High Court announced it would invite all former judge’s associates who had worked at the court during Heydon’s tenure to contact them if they had further alleged misconduct to report.”

Kate McClymont, investigative reporter, and Jacqueline Maley, senior reporter

The Age Impact Report 2020 8

Former High Court justice Dyson Heydon. Photo: Ben Rushton

The Faceless ManThe Adem Somyurek tapes led to the removal of three state cabinet ministers and multiple investigations by anti-corruption commission IBAC, the Ombudsman and police. The ALP national executive launched an extraordinary intervention, appointing party elders Steve Bracks and Jenny Macklin as administrators of the Victorian branch, and suspending all state committees until 2023.

The Faceless Man story was the product of a year-long joint investigation with Channel Nine’s 60 Minutes. We cultivated sources, obtained hundreds of leaked internal documents and uncovered tapes and video evidence that provided undeniable evidence of misconduct.

Somyurek sits on the ALP’s powerful national executive and his numbers gave him great sway over who stands for safe seats in state and federal parliament. The story sparked branch-stacking exposes in NSW (leading to another resignation) and once-in-a-generation reforms to the ALP.

The Premier’s office also banned ministerial staff from holding official party positions, becoming factional power brokers and running for preselection. With public anti-corruption hearings flagged for the future, the fallout of the story will last for many months if not years.

In November, our story won the Walkley for Television/Video: Current Affairs Long (More than 20 Minutes).

Adem Somyurek leaves his home the morning after The Age/60 Minutes Labor Party branch-stacking expose went to air. Photo: Eddie Jim

Nick McKenzie, investigative reporter, and Sumeyya Ilanbey, state political reporter

The Age Impact Report 2020 9

“We cultivated sources, obtained hundreds of leaked internal documents and uncovered tapes and video evidence that provided undeniable evidence of misconduct.”

Party GamesThe Party Games investigation exposed how Liberal Young Turk Marcus Bastiaan worked with the taxpayer-funded offices of federal minister Michael Sukkar and MP Kevin Andrews to stack branches and dominate the Victorian party using electorate officers to perform party-political work.

Nick McKenzie, Joel Tozer from 60 Minutes, and Paul Sakkal, a talented young reporter who successfully completed a traineeship at The Age before becoming part of our team, obtained audio tapes and other internal communications to support the story.

This story exposed potential illegality in the offices of two significant national Liberal figures. It also demonstrated the importance of independent, public interest journalism and its goal to hold the powerful to account.

Since the story was published, Mr Bastiaan and others have quit the party, and the Liberal Party in Victoria has appointed forensic accountants to scrutinise its membership and records. Corruption watchdog IBAC is also reviewing the allegations.

Marcus Bastiaan graphic creator/photographer: Jesse Marlow and supplied Michael Bachelard, The Age’s deputy editor and investigations editor

The Age Impact Report 2020 10

“This story exposed potential illegality in the offices of two significant national Liberal figures. It also demonstrated the importance of independent, public interest journalism and its goal to hold the powerful to account.”

Sports rortsGun-toting Nationals senator Bridget McKenzie’s long-time advocacy for firearms was well known but it was never expected to cost the Victorian her ministerial career.

The then sports minister had tried to brush aside the so-called sports rorts scandal, a $100 million fund used to pork-barrel marginal seats, for days until the The Age on January 22 revealed she’d become a signed-up member of the Wangaratta Clay Target Club before it was awarded a $36,000 grant.

The revelations triggered a departmental review into whether Senator McKenzie had breached standards of integrity expected of a minister.

In Prime Minister Scott Morrison’s own words, the review found: “The timing is such that the potential conflict should have been clear, this is in relation to the gun club membership, to the minister failing to put appropriate arrangements in place to avoid the potential for conflict, such as asking another minister to make any decisions relating to organisations of which she was a member.

“The minister had failed to do that, and the secretary found that this was in breach of the ministerial standards. There are also a number of other matters relating to another organisation, but that one in particular dealt with a conflict of interest for an actual applicant who had received the grant.

“On the basis of that and that is the conflict of interest and the failure to disclose, the minister has tendered her resignation to me this afternoon.”

The reporting by The Age for several days directly revealed a handful of conflicts and revealed concerns within government about the amount of money Senator McKenzie had approved to the sporting shooting associations during her time as a minister.

Illustration: John Shakespeare

Rob Harris, national affairs editor

“The reporting by The Age for several days directly revealed a handful of conflicts and revealed concerns within government about the amount of money Senator McKenzie had approved to the sporting shooting associations during her time as a minister.”

The Age Impact Report 2020 11

The ADF Third Brigade / Third Combat Service Support Battalion arrive in Melbourne from Townsville to assist with the new hotel quarantine system. Photo: Paul Jeffers

The Age Impact Report 2020 12

Melbourne’s hotel quarantine There was no bigger Victorian story in 2020 than the failures in the state’s hotel quarantine program which led to a second COVID-19 wave breaking out into the community, killing more than 800 people and triggering a gruelling four-month lockdown.

The Age’s Paul Sakkal and Chloe Booker were the first to report on problems with the oversight of the program and reliance on private security instead of police at quarantine hotels.

I went on to reveal the questionable financial history of the main contractor, Unified Security, its sourcing of workers, its links to government officials and how the second wave started at the Rydges on Swanston hotel in late May. Then state editor Noel Towell and senior reporter Clay Lucas also made telling contributions.

My exclusive report that crucial Health Department documents had been withheld from the Board of Inquiry into the failed program led to an extraordinary sitting and the belated provision of more than 200 pages of material detailing a schism between the Chief Health Officer and other senior officials.

The Age’s coverage was recognised with two nominations in the Walkley Awards, as a finalist in the best coverage of an issue or event category and scoop of the year category. More importantly, it kept Victorians informed and held those in power to account.

Richard Baker, investigative reporter

Chief Health Officer Brett Sutton, with Health Department deputy secretary Jeroen Weimar and Premier Daniel Andrews. Photo: Joe Armao

Then health minister Jenny Mikakos at a government coronavirus media conference in September. She went on to resign later that month. Photo: Joe Armao

The ADF arrives in Melbourne from Townsville on December 4 to assist with the new hotel quarantine program. Photo: Paul Jeffers

The Age Impact Report 2020 13

“The Age’s coverage was recognised with two nominations in the Walkley Awards, as a finalist in the best coverage of an issue or event category and scoop of the year category. More importantly, it kept Victorians informed and held those in power to account.”

Casey land scandal The Casey corruption scandal is one of the more concerning examples of public misconduct in Victorian history. Following initial revelations by the Age in late 2018, the extraordinary saga of bribes and dodgy political deals has been a massive story over the past year.

Through the latter half of 2018, reporters Ben Schneiders, Clay Lucas and I investigated allegations that Ferrari-driving developer John Woodman had manipulated and corrupted planning and politics in the city’s south-east.

Despite multiple defamation threats, The Age has continued its investigation and exposed Woodman’s outsized influence with councillors and state MPs, unlawful council decision-making, a fake community campaign to help win lucrative planning approvals and undeclared political donations to Victorian MPs.

The Age probe derailed a string of allegedly corrupt and questionable deals including an elaborate rezoning scam in Melbourne’s south-east that would have netted as much as $150 million for Woodman and his associates.

The combination of investigations by The Sunday Age and the Victorian anti-corruption commission is expected to lead to criminal investigations and sweeping reforms, including a toughening of rules around donations, lobbyists and conflicts of interest, at a local and state level.

Developer John Woodman leaving an IBAC hearing in December 2019. Photo: Justin McManus

Royce Millar, investigative reporter

The Age Impact Report 2020 14

“The Age probe derailed a string of allegedly corrupt and questionable deals including an elaborate rezoning scam in Melbourne’s south-east that would have netted as much as $150 million for Woodman and his associates.”

Workers’ compensation investigation

Australia’s workers’ compensation system has failed injured workers for years but it has largely slipped under the radar. Worth $60 billion, it’s big business.

We went behind the safety net and found that injured workers are getting sicker and employers, who fund the schemes, are left holding the bill.

The investigation was produced with ABC’s Four Corners and some of the stories told by injured workers were harrowing. They touched the nation. We heard about a single mother in Victoria who was driven to suicide by an insurance agent who was delaying and denying her claims while she was in excruciating pain.

The Victorian Ombudsman described some cases within the state’s workers’ compensation system, WorkSafe, as “downright immoral and unethical”. Insurers are paid bonuses to meet targets. Those targets include terminating a certain number of workers’ claims at key points in time. This is a system in crisis and our investigation was long overdue.

The state government has initiated an independent review into the system. In the NSW system, three directors of government agency icare resigned including the chairman. The CEO has resigned, the NSW Treasurer’s chief of staff has resigned, an inquiry has been launched and the agency has agreed to compensate underpaid injured workers.Chris Iliopoulos, who suffered

a back injury at work, shared her harrowing experience of the workers’ compensation system. Photo: Jason South

Adele Ferguson, investigative reporter

The Age Impact Report 2020 15

“Insurers are paid bonuses to meet targets. Those targets include terminating a certain number of workers’ claims at key points in time. This is a system in crisis and our investigation was long overdue.”

A blood red sky over the Foreshore Holiday Park in Mallacoota. Photo: Justin McManus

A huge year of news...

The Age Impact Report 2020 16

Global pandemicCoronavirus seemed to happen slowly then all of a sudden. In the second week of March – the last time most staff would work from the office for months – it was revealed Tom Hanks had caught the virus and was in lockdown on the Gold Coast. The next day, the Melbourne Formula One Grand Prix was cancelled. That feels a long time ago now.

There are three questions the audience wants us to answer: what is happening right now, what is really going on and what does this all mean?

The “right now” we handled through our blogs. We started live-blogging pandemic news a few days before Hanks’ diagnosis and – with a brief hiatus when things looked better in June – have blogged every single day. To date, subscribers have spent more than 59,393,411 minutes reading our coronavirus live blog, and our total audience has spent more than 215,547,653 minutes with it.

The habits we’ve built with our audience and within the newsroom are strong and the effects will be long-lasting. The response to live-streaming press conferences has been incredible. With Premier Daniel Andrews standing up more than 100 days in a row, we were there streaming, blogging and reporting with real-time news.

The audience numbers during the second wave lockdown were substantially larger than in the first, as we built and sustained habits around the daily rhythm of case numbers, press conferences and fallout. We ran live blogs 147 days in a row – all in front of our paywall in order to provide everyone in the community with important up-to-date information. We’ve built a strong feedback loop with readers to talk about their experiences with restrictions, home schooling or the dramatic lockdown of public housing. We harvested hundreds – often thousands – of comments a day on these blogs which come from people forming their own community.

Our guiding mission is to provide our audience with independent, well-sourced and agenda-setting news. Our breaking news teams reported the hotel quarantine failures as they happened, the first signs that community transmission had jumped containment lines and that contact tracing was struggling to keep up.

The quantity of news and its pace meant readers also wanted to understand how this all pieced together. Here, our comment, analysis, data journalism and explainers came into their own. Explainers on the lockdown rules, what COVID-19 does to the body and whether you have to wear a mask have been some of the best-read stories of the year.

Prime Minister Scott Morrison and former Chief Medical Officer Professor Brendan Murphy sanitise their hands before entering a National Cabinet meeting at Parliament House. Photo: Alex Ellinghausen

Mathew Dunckley, digital editor

The Age Impact Report 2020 17

Victorian Premier Daniel Andrews with Chief Health Officer Brett Sutton at one of their many press conferences. Photo: Luis Enrique Ascui

The Age Impact Report 2020 18

A patient is removed from the St. Basil’s Homes for the Aged Care in Victoria in Fawkner. Photo: Penny Stephens

Metropolitan Fire Brigade firefighters in hazmat suits enlisted to distribute food into the towers in North Melbourne. Photo: Jason South

Alice Gibson’s children, Fergus, Harley and Lorelei put teddy bears in their windows to entertain other children when they go for walks. Photo: Joe Armao

The Age Impact Report 2020 19

Writer and lawyer, Nyadol Nyuon says lockdown has given her much needed time for herself and her family. Photo: Justin McManus

The Age Impact Report 2020 20

“The pandemic forced a conversation I had been waiting to have but in the busyness of turning up to modern life, to work, to community, and to motherhood, I had run out of time to be alone.”

COVID-19 screening clinic at the Austin Hospital. Photo: Eddie Jim

Victoria Police and Australian Defence Force patrol the Docklands area. Photo: Jason South

The line outside the York Street Centrelink office in South Melbourne. Photo: Jason South

The Age Impact Report 2020 21

Coronavirus by the numbersThere have been more than 65 million coronavirus cases recorded globally since the start of the pandemic. In Australia there have been more than 27,000. By the time you read this, worldwide case numbers will have inevitably gone up - at a pace that sadly continues to accelerate as many countries deal with second waves that are turning out to be even bigger than the first. It’s a dizzying – and quite confronting – amount of information to comprehend, but our COVID-19 data centre has condensed all these numbers into an easy-to-understand dashboard.

The data centre has consistently been one of the most-read items on the The Age website these past few months, which shows how vital this information is to so many. For many readers, checking the data centre has become a part of their daily routine and a way of tracking exactly what is happening with infection numbers, right down to their local area. It’s been a huge undertaking for our team to create and maintain, and as the pandemic situation evolves, so too has the level of information we have made an effort to present in the dashboard. Data journalist Nigel Gladstone and I sourced the data and made sure the information being collected across different jurisdictions all matched up. We continue to run checks on the numbers each day. This is harder than it might look, since sometimes states report case numbers differently, information gets revised or the data being collected changes.

Design director Mark Stehle came up with a layout that displayed the information clearly and concisely, and developer Soren Frederiksen worked out how to turn this design into a reality and combine multiple data feeds, some of which are automated and some which involve information being entered manually. We plan to tweak the data centre, shifting to a more automated experience, until the time comes (hopefully soon) that checking the latest coronavirus information is no longer a part of the daily routine.

The Age Coronavirus data centre, which was built during the first Australian lockdown.

Craig Butt, data reporter

5,806,628

“For many readers, checking the data

centre has become a part of their daily

routine and a way of tracking exactly what

is happening with infection numbers, right down to their

local area.”

COVID data centre visits (and counting)

The Age Impact Report 2020 22

Burlesque dancer Zelia Rose had to postpone an international tour with Dita Von Teese due to Melbourne’s COVID-19 lockdown. Photo: Jason South

The Age Impact Report 2020 23

The Age Impact Report 2020 24

Illustrations: Matt Golding

Australia-China relationsThe task of covering a story so complicated, far-reaching and significant as the rise of China and its impact on us in Australia is a newsroom-wide effort. Some of our biggest and most engaged stories of the year have been about our relationship with our biggest trading partner, a relationship that has grown more tense than ever.

It has also become, for the newsroom, one of our greatest challenges. Eryk Bagshaw was appointed China correspondent at the end of 2019 and, for a range of reasons including COVID-19 and safety issues after the introduction of new Chinese security laws, he completed the first year of his “posting” in Canberra rather than Beijing. This prompted a rethink of our Asia coverage and in the new year Bagshaw will move to Singapore as North Asia correspondent where he will be joined by Chris Barrett, who will also be based there as our new South-east Asia correspondent.

Maintaining our ranks of foreign correspondents is a big priority for The Age. Foreign bureaus are very expensive and labour-intensive operations to manage, especially during a global pandemic. But the news, analysis, features and colour stories produced by our correspondents, which also include Bevan Shields in London and Matthew Knott in Washington, DC, are among our most well-read articles for subscribers.

From the very beginning of the coronavirus crisis, international editor Peter Hartcher has put China’s response to the source of the outbreak in context in pieces including “What coronavirus teaches us about China”, “The coronavirus crisis was made in China but no one will say it”, and “Twitter-post garbage the clearest sign yet of desperation in Beijing.”

Bagshaw covered the brutal crackdown on Hong Kong’s democracy movement by the Chinese Communist Party that has culminated in draconian new national security laws there, and Australia’s offer to provide some Hong Kongers with a safe haven.

Bagshaw has led the news coverage of China’s response to the pandemic from the beginning. In “Trapped between a global health crisis, diplomatic tensions and a logistical nightmare”, Bagshaw and foreign affairs correspondent Anthony Galloway covered the extraordinary predicament of Australians in Wuhan before the Australian government launched an unprecedented rescue mission to bring them to quarantine on Christmas Island.

They have also tracked the deterioration of our relationship with the Chinese Communist Party, breaking worldwide exclusives on Australia’s campaign for an independent investigation into the origins of coronavirus, the launch of the world’s largest trade deal, a 14-nation pact that includes Australia and China, and the escalating ‘tongue war’ triggered by China’s list of grievances about Australia.

Tory Maguire, national editor

Taylors Wines Managing Director, Mitchell Taylor, has had his family business disrupted by China’s trade sanctions against Australia. Photo: Janie Barrett

The Age Impact Report 2020 25

US electionThe US presidential election was always going to be one of the biggest stories of the year and The Age made it a top priority to provide our readers with distinctive and insightful coverage of this seismic moment in world history. Our readers had an almost insatiable appetite for content about the election and we worked hard to deliver it to them across all our platforms.

As US correspondent I was determined to visit as many swing states as possible and speak to voters on the ground rather than rely on polls (which again proved to be faulty). During the campaign, I travelled twice to Wisconsin, and also made reporting trips to Michigan, Pennsylvania, Arizona, Georgia, and Florida. No other Australian media outlet covered so much ground. In the months leading up to election day, I wrote a weekly newsletter on the campaign and recorded a weekly Please Explain podcast with national editor Tory Maguire. Farrah Tomazin, a senior writer at The Age, spent two months reporting in the US and then continued filing after returning to Australia. In the week before election day, we held a subscriber webinar hosted by former US correspondent Nick O’Malley.

Meanwhile, a team of outstanding bloggers swung into action for an around-the-clock election blog. On the day after the election, the blog received an incredible 5.2 million page views. Bringing all these components together required months of planning and co-ordination from Maguire,

17,249,576

5,238,434

2,313,150

14 1

views on US election live blog coverage

views on a single live blog on November 4

views on the US election results tracker

dedicated US election newsletters

live event with our former and current US

correspondents

world editor Michelle Griffin and election editor Heath Gilmore. It’s been extremely gratifying to hear from many readers that they appreciated the depth and breadth of our coverage, as well as our commitment to reporting fairly and accurately while not giving a free pass to lies and misinformation.

Matthew Knott, US correspondent

The Age Impact Report 2020 26

Graphic: Dionne Gain

Burnt eucalypt forest along the Princess Highway from Orbost to Mallacoota. Photo: Justin McManus

The Age Impact Report 2020 27

Bushfires As fires raged through Gippsland over the 2019 Christmas break, Victoria declared its first state of disaster, ordering 30,000 holidaymakers to evacuate.

The Age’s bushfire coverage was made free for all readers. From December 30 to January 13, more than 3 million readers came to our live blog for up-to-the-minute news they could trust.

In Mallacoota, award-winning staff photographer Justin McManus captured the enormous air-and-sea evacuation of those trapped by the flames in images that have reverberated around the world, and marked the environmental impact in his series on the birdlife toll along the beaches.

Throughout our black summer, The Age’s reporters and photographers travelled hundreds of kilometres across eastern and northern Victoria to tell the stories from the fire fronts: the couple exhausted from fighting the fires twice in one week; the daughter elated she’d saved her father’s farmhouse; the bushman sleeping under the stars near the ruins of his family home.

Those eyewitness accounts were backed by rigorous examination of the economic and environmental cost of the fires, linking the summer’s destruction to the accelerating pace of climate change, backed by the work of eminent scientists and emergency chiefs whose warnings we had reported for several months prior.

Our political, economic and environment news teams have not forgotten the fires during the pandemic, breaking stories on the impact on the economy and on the landscape while reporting the regrowth in the bush and the struggles of local towns to survive when the inferno was followed by a pandemic.People stranded in Mallacoota after being evacuated due to bushfires. Photo: Justin McManus

Michelle Griffin, world editor and former news director

The Age Impact Report 2020 28

Mark Brooks at the wreckage of his house in the Upper Thowgla. Photo: Eddie Jim

The Age Impact Report 2020 29

The environmentAs the nation battled a bushfire catastrophe and prepared for a delayed United Nations climate change summit, The Age significantly ramped up climate and environmental coverage.

We have built a team of specialist journalists including environment reporters Peter Hannam and Miki Perkins, working closely with resources writer Nick Toscano and the Canberra bureau’s climate and energy reporter Mike Foley. As the world was overwhelmed by the pandemic, the mastheads remained committed to their environmental coverage.

The team was central to coverage of the fires and joined families as they arrived to inspect the damage. In the months that followed, it covered the state and federal inquiries. Hannam’s work was recognised with a Kennedy Award for Outstanding Reporting on the Environment and with an award from Australia’s emergency management agencies.

It dug into the government’s technology road map to reduce emissions and its plans for a gas-led economic recovery, revealing concern among scientists and engineers about the environmental cost. In the corporate world, the team tracked the investor revolt against the expansion of gas without stronger decarbonisation goals.

It broke the news about the abandonment of coal by Australia’s second largest superannuation fund, First State Super, and it tracked the rapid drift from coal and uptake of net zero targets by Australia’s key markets and allies, and growing concern in diplomatic circles about the perceived lack of ambition in climate targets.

Nick O’Malley, national climate and environment editor

Above: Burnt melaleuca at Bastion Point Mallacoota. Photo: Justin McManus

Right: Homes destroyed by bushfires in Mallacoota. Photo: Justin McManus

The Age Impact Report 2020 30

Zellanach Djab Mara next to the culturally significant Djab Wurrung directions tree that was cut down in October for a road project in western Victoria. Photo: Justin McManus

The Age Impact Report 2020 31

OpinionIncreasingly, editors and algorithms are more interested in publishing comment and analysis pieces that are likely to conform with a reader’s views. At The Age, however, we believe our audience is smart enough to make up its own mind.

We are committed to airing a range of views and topics across the ideological spectrum. Our selection criteria is that the journalism must be intelligent, well-written and fact-based.

In a year when the media (social and otherwise) has been flooded with poorly sourced opinion, The Age has sought credible and influential voices to make a meaningful contribution to debates about Victoria and our nation.

Among the most read opinion pieces this year was one in October by The Age’s chief political correspondent David Crowe who warned that Victorian Premier Daniel Andrews was the biggest threat to Scott Morrison over his handling of the pandemic. The piece was widely read by subscribers and prompted widespread commentary. Not everyone agreed. But we thought it was a worthwhile perspective to debates about the political response to the pandemic.

Mr Andrews’ leadership drew similarly strong interest from readers when, in July, regular contributor Jon Faine urged the Premier to seriously consider locking up people who failed to self-isolate after they were being found to be infected with the COVID-19 virus.

And when long-time political commentator and contributor Shaun Carney pointed out in a piece in August that complacency by some Victorians, plus failings in the hotel quarantine system, were responsible for the second wave of infection, readers reacted strongly.

Other important opinion pieces published in recent times include a piece by Fiona McLeay, the Victorian Legal Services Board commissioner, on the importance of lawyers behaving with integrity, and a piece by Ben Gauntlett, the Disability Discrimination Commissioner, who highlighted that only seven of our top 50 ASX-listed companies actively promote employment of people with a disability.

Regular columns by writers including Waleed Aly, Jacqueline Maley, Peter Hartcher, George Megalogenis and Julie Szego - some of the most respected names in Australian journalism - rounded out a strong year for The Age’s opinion section.

Margaret Easterbrookopinion editor

The Age Impact Report 2020 32

The year’s most-read opinion pieces tackled the biggest issues for Australia and the world, often in counterintuitive ways.

Peter Hartcher It wasn’t planned but Australia is on the verge of an exciting possibility

Waleed Aly Look at the US and the UK and be glad we’re not like them

Jacqueline Maley Why did so many people vote for Trump? Like it or not, he is a ‘safe space’ for millions

Julie Szego Enough of the scolding, Dan, it’s time to show some accountability

John Silvester Police, phones and protesters: Nobody is above the law

“In a year when the media (social and otherwise) has been flooded with poorly sourced opinion, The Age has sought credible and influential voices to make a meaningful contribution to debates about Victoria and our nation.”

LifeWhat happens when a pandemic forces theatres to drop the curtains, restaurants to close their kitchens and borders to slam shut? For the Life team at The Age and The Sydney Morning Herald, it meant rethinking every aspect of what we do.

While the Traveller team was grounded, with many unable to leave their home states let alone the country, the Saturday and Sunday sections paused publication while the travel industry went through unprecedented financial pain. We switched our attention from writing about travel destinations to the stories of greater interest to readers at that moment, such as travel booking refunds and the impact of COVID-19 on Australian tourism. Just like the tourism industry, Traveller is getting back on its feet with the Saturday section growing in size and once again focusing on travel inspiration, starting with our own beautiful backyard.

The mammoth task of reviewing for the annual Good Food Guide – typically about 750 restaurants around the country – was paused in March. We subsequently made the difficult decision not to publish the book for the first time since the early 1990s as it felt unfair to judge the restaurant industry in such a difficult year. Instead, in December we published a special gloss magazine edition of Good Food called 100 Good Things, a celebration of survival and an invaluable guide to the best eating and drinking over summer in Melbourne and Sydney.

The one bright spot for the Good Food team this year was the renewed interest in home

cooking – not just sourdough (although we all made plenty of that) but also vegetarian recipes, one-dish wonders and old-fashioned baking. Traffic for our recipes at goodfood.com.au soared from April, with our unique audience up nearly 50 per cent on the previous month, and peaking in May with a record unique audience of 1.46 million.

A recipe by one of our top cooks such as Adam Liaw, Neil Perry and Jill Dupleix became one of the components of a special new daily page, called Home Front, which we launched in the print editions of The Age and the Herald on March 23. It served as a survival guide to lockdown, covering wellness, mental health, relationships and ways to switch off. That page was so popular it has remained a weekday staple, now called Life, with a broader remit of smart, engaging lifestyle content.

Given our collective focus on cooking, it’s not surprising that our readers also showed immense interest in stories about staying fit, eating better and getting more sleep. We’ve launched a new weekly newsletter called Live Well, sent every Monday evening to get your week off to a healthy start. Other new newsletters include The Booklist by books editor Jason Steger, and The Watchlist by veteran TV critic Michael Idato.

NATAGE G001

How to start a vegetable garden, make yoghurt, herbal tea, oat milk and more PAGE 4tttttttttttt aaaaaaa vvvvvvvvvvvvvveeeeeeeeeeeeeeeeeegggggggggggggggggggggggggggggggggeeeeeeeeeeeeeeeeeeeeeeeeeeeeeetttttttttttttttttttttttttttttaaaaaaaaaaaaaaaaaaaaaaabbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbllllllllllllllllllleeeeeeeeeeeeeeeeeeeeee gggggggggggggggggggggggaaaaaaaaaaaaaaaaarrrrrrrrrrrrrdddddddddddddeeeeeeeeeennnnnnnnnnnn,,,,,,,,, mmmmmmmmmmmmmmaaaaaaaaaaaaaaaaaakkkkkkkkkkkkkkkkkeeeeeeeeeeeeeeeee yyyyyyyyyyyyyyyyyyyyoooooooooooooooogggggggggggggggggggggggggggggghhhhhhhhhhhhhhhhhhhuuuuuuuuuuuuuurrrrtttt,,,,,, hherbal tea, oooooaaaaatttttt mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmiiiiiiiiiiiiiilllllllllllllllkkkkkkkkkkkkkkkkkkkkkk aaaaaaaaaaannnnnndddddddd mmmmmmmmm

DIYTHE

REVOLUTION

MAY 5, 2020

Help feed people in need PAGE 3 Mother’s Day recipes from theOttolenghi team PAGE 6

NATAGE E001

TRAVELLER.COM.AU

DECEMBER5, 2020

GIVE ME A (CITY) BREAKCheck in to our ultimateMarvellousMelbourne staycation

GOFORBROKENHILL GOLDENGUIDE TO SILVERCITYRANTS &RAVES THEWEEKEND’S FAVOURITE TRAVEL FORUM

For the latest travel-relatedupdates and advice,as well as more than

40,000 inspiring travelstories, head to

traveller.com.au

THE ONE DESTINATION THAT’S ALWAYS OPENtraveller.com.au

NATAGE G001

AUGUST 4, 2020

CHEESEA celebration ofAustralian finest curds,how to get them thencreate the ultimate toastiePAGE 4

Say

SkyeMcAlpine’s roast chickenwith a heavenly twist PAGE 7 WhyDIY saves time andmoney PAGE 8

NATAGE G001

JUNE 27, 2020

LUNCH Gabbie Stroud’s life lessons P3 FILM Dev Patel does Dickens P6

MUSIC The shows must go on P8 BOOKS Horrors of a racist ‘classic’ P11

WE’RE BACKAs galleries and museums reopen,

volunteers couldn’t be happierP4

Monique Farmer, life editor

The Age Impact Report 2020 33

Good Weekend

Katrina Strickland, Good Weekend editor

29,414,09517,067,772 25,761engaged minutes

page viewsGood Weekend quiz Instagram

fans

For more than 35 years, Good Weekend has been holding a mirror to Australian society, writing definitive stories about the people, places and issues that matter to us. This year was no exception, with the team producing ground-breaking journalism that attracted strong readership; introducing new special issues and bolstering existing ones with fresh columns; and expanding our footprint into podcasts, video, newsletters, live events and merchandise.

Good Weekend landed exclusive profile stories in 2020 with Malcolm Turnbull, Nicole Kidman, Jane Fonda, Hamish Macdonald, Tayla Harris and Ben Fordham, plus more.

Unsurprisingly, politics and health were particularly popular with our readers this year. The most-read story among both subscribers and non-subscribers was Melissa Fyfe’s profile of Victorian Premier Daniel Andrews, published amid heated debate about his handling of the coronavirus pandemic.

Madonna King’s recreation of the events leading to the death of Brisbane mother Hannah Clarke and her three children at the hands of her husband strengthened calls for coercive control to be criminalised.

We published compelling first person pieces, including Matthew Knott’s piece on falling five storeys off a New York brownstone; a woman’s piece on discovering her husband was a paedophile; and Alexandra Collier’s account of her path towards single motherhood.

Two stories looking at the issue of older female homelessness resonated with readers, as did investigations of the loneliness epidemic, climate change, the decline of Bauer Media, the rise of kindness during lockdown, adult children “divorcing” their parents, and the compelling yet ultimately destructive power of secrets.

The Age Impact Report 2020 34

The Age Impact Report 2020 35

9am in Melbourne’s Bourke Street Mall. Photo: Jason South

The Age Impact Report 2020 36

Photojournalism from the frontline The year began with smoke blanketing our city skylines as firefighters tried to keep the raging fires in Victoria and NSW from breaking containment lines.

With the help of several of our regular contributors, our staff photographers covered the bushfire emergencies from multiple locations. Joe Armao captured the fire disaster from Wangaratta to Bairnsdale, Eddie Jim was in the Alpine regions and other parts of Gippsland, and Justin McManus made it into Mallacoota via boat with a Nine news crew just as the sky turned dark red. When he arrived, he found holidaymakers stranded at the water’s edge as the fires bore down on local beaches. McManus caught the tense army and navy operation to evacuate hundreds of people.

Our flora and fauna were hit hard by the fires. After more than two weeks without food and water, it was a race against time to save animals who survived the fires before they starved or died of thirst, with much of their habitat wiped out. We were fortunate to gain access to one of three triage centres where we photographed Zoos Victoria’s chief vet, Dr Michael Lynch. He had spent long days tending to native animals, mainly koalas, at the field hospital outside Mallacoota.

Our photographers worked tirelessly during this disaster and well into February covering the aftermath of the bushfires. Soon after, in March, we were hit with a global pandemic.

The threat of coronavirus put us all in lockdown with almost the entire editorial team at The Age forced to work from home to avoid infection. One exception was our dedicated team of photographers who wore a new type of uniform on the frontline - PPE.

We helped to tell stories about Victorians who could no longer do their jobs and what life in lockdown was like for many. Christopher Hopkins won this year’s Nikon-Walkley Photo of the Year prize for the emotionally moving “I Want to Hold her Hand”. The photo showed Robyn Becker, her daughter, Alex, and Robyn’s sister, Jennifer, who flew from California to see her terminally ill sister, only to have her visits restricted by coronavirus quarantine. Robyn would pass away several weeks later.

Just as restrictions began to ease, Melbourne had a spike in positive coronavirus cases. Residents in several public housing towers in Flemington and North Melbourne were ordered into immediate hard lockdown. Soon after, people living in metropolitan Melbourne and parts of Victoria were living under stage four restrictions and the state borders were closed to prevent further spread of the virus.

Danie Sprague, picture editor

The Age Impact Report 2020 37

COVID-19 testing station at the Metone Bunnings. Photo: Eddie Jim

Melburnians protest Victoria’s stage four lockdown restrictions. Photo: Justin McManus

Evacuees board the HMAS Choules after being ferried from Mallacoota. Photo: Justin McManus

38The Age Impact Report 2020

A message of support from neighbours across from the lockdown scene at the towers in North Melbourne. Photo: Jason South

Tara Bishop getting ready for the Melbourne Cup at home. Photo: Simon Schluter

39The Age Impact Report 2020

COVID-19 isolation ward at the Austin Hospital. Photo: Eddie Jim

Sophie Cunningham and Christos Tsiolkas’ podcast takes listeners to their favourite places in Melbourne. Photo: Simon Schluter

40The Age Impact Report 2020

Awards 20206 Walkley Awards for:• Television/Video - Current Affairs Long (More

than 20 Minutes): Nick McKenzie, Joel Tozer and Sumeyya Ilanbey, ‘The Faceless Man’, 60 Minutes.

• Commentary, Analysis, Opinion and Critique: Tony Wright, The Age.

• Print/Text - Feature Writing Short (under 4000 words): Liam Mannix, “The Perfect Virus: Two gene tweaks that turned COVID-19 into a killer”, The Age.

• Print/Text - News Report: Jacqueline Maley and Kate McClymont, “Dirty Dyson: A harasser on the High Court”, The Sydney Morning Herald and The Age.

• Outstanding Contribution to Journalism: Ross Gittins, The Sydney Morning Herald.

• Feature/Photographic Essay: Nick Moir, “Firestorm”, The Sydney Morning Herald.

11 Quill Awards for: • Harry Gordon Sports Journalist of the Year:

Konrad Marshall.

• Business News: Nick McKenzie, Grace Tobin and Nick Toscano, The Age/60 Minutes, “Crown Unmasked”.

• Cartoon: Jim Pavlidis, “Who Are You Wearing?”

• Coverage of an Issue or Event: Chris Vedelago, Sumeyya Ilanbey and Cameron Houston, “Toxic Cowboys”.

• Feature Writing: Tom Cowie, “Two guys and the Yiayia Next Door”.

• Features Photograph: Jason South, “Christchurch Mosque Massacre”.

• The Keith Dunstan Quill for Commentary: Waleed Aly, The Age, Ten Network.

• News Photograph: Jason South, “Pell”.

• News Report in Writing: David Estcourt and Clay Lucas, “How stupid could you be?”

• Podcasting: Richard Baker, Rachael Dexter, Kate Cole-Adams and Siobhan McHugh, “The Last Voyage of the Pong Su”.

• Sports Feature: Konrad Marshall, Good Weekend magazine, “Brain Storm”.

Other Age awards for 2020• Christopher Hopkins won the 2020 Nikon-Walkley

Photo of the Year Prize for “I Want to Hold her Hand”.

• Nick McKenzie won Journalist of the Year at the Kennedy Awards.

• Nick McKenzie, Nick Toscano and Grace Tobin won Outstanding Finance Reporting at the Kennedy Awards for “Crown Unmasked”.

• Traveller won Publication of the Year at the Mumbrella Travel Marketing Awards in March.

• The Last Voyage of The Pong Su won gold at the New York Festival Radio Awards for best documentary/narrative podcast.

• The Age and The Sydney Morning Herald won “Best coverage of a sporting event” for The Ashes 2019 at the Sport Australia Media Awards.

• Konrad Marshall won the “Best sport coverage by an individual - written” in the Sport Australia Media Awards.

• Samantha Lane won the “Best sports profile - written” in the Sports Australia Media Award.

• Jake Niall won “Best opinion and analysis” at the 2020 Australian Football Media Association awards.

• The Naked City podcast with John Silvester has been selected as Apple Podcasts’ Our Favourites This Year: Australia.

• “The Invisible Crime” investigation won the prize of “Equality and Women’s Promotion, Best Graphic Awards (Digital)” at the International Malofiej Awards.

• “The Invisible Crime” investigation also won a bronze medal (gender/identity and social issues), an award of excellence for information graphics and an award of excellence for public interest at the Society of News Design Awards.

• Soren Frederiksen won gold in the humanitarian category at the Information is Beautiful Awards for his work on “The Invisible Crime” investigation.

• Richard Giliberto won four awards of excellence at the 41st Society of News Design awards.

• Konrad Marshall was runner up in the UNSW Press Bragg Prize for Science Writing for his Good Weekend piece Jeepers Creepers.

• Roy Ward won an NBL media award for best feature story, “The NBL’s Slam Dunk”.

• Sharon Bradley’s Good Weekend cover story House Call (February 8, 2020) won the best feature category in the Victorian Homelessness Media Awards.

41The Age Impact Report 2020

Subscribers power our newsroom. Thank you for your support.