2013-2014 Outcomes Report

www.hathaway-sycamores.org

Impacting Lives

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Each year, Hathaway-Sycamores Child and Family Services impacts the lives of thousands of children and families

by providing a comprehensive continuum of care through intensive, evidence-based mental health services. In our aim to always put people first, we work to meet the evolving needs of communities as well as to advance state and national behavioral health care.

The stories in this year’s Outcomes Report share some of the ways our services are impacting the lives of children, families, and communities throughout Los Angeles County. Each story describes remarkable transformation, such as a young boy learning to cope after losing his brother, a young adult’s flight from homelessness, creating greater access to special education services for struggling students, providing a family with tools to manage their daughter’s Attention-Deficit/Hyperactivity Disorder (ADHD), and a family’s journey of adopting three children abandoned by their parents. We are proud to showcase our quality services in this year’s report by sharing personal stories of healing, resilience, and hope.

Impact.

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We Serve

Age:

0-10 years: 41% 11-14 years: 29%15-18 years: 27% 19+years: 3%

7,129 youth and families served

Communities We Serve

Ethnicity:

Hispanic: 67% African American: 15% Caucasian: 9%Asian: 3%Other: 6%

Gender:Male: 60%Female: 40%

91%of youth felt they

recieved the help

they wanted.

96%of familes

reported that

staff stuck with

them no matter

what.

94%of youth felt

staff communi-

cated in a way

they under-

stood.

Dedication to Healing for the Families We Serve

Helping Youth Develop Effective Coping Skills

YOQ

Beh

avio

r Dys

func

tion

Scal

e Sc

ore

0

5

10

15

Discharge6 MonthsIntake

14.8

13.3

10.7Clinical Cutoff

Arturo and his family struggled to cope with the loss of

his brother, especially when Arturo began to blame himself for his brother’s death. The family realized their desperate need for help when Arturo lost in-terest in school, became aggressive towards family members, and started hurting himself. In Hathaway-Sycamores’ Outpatient program, Arturo’s family was supported through individual and family therapy, as well as parenting classes.

“Starting services was one of the best things we did to help save our family from falling apart.”

In therapy, Arturo was encouraged to talk about his loss and learned to accept that he was not at fault for his brother’s death. He developed coping skills to stay calm and share his feelings with his family. Arturo’s family improved their communication by learning to listen and respect each other’s differences. Arturo is now more motivated to do well in school and is less disruptive in the classroom. At home, he is patient and loving with his siblings, and even helps with household chores. Arturo’s father feels confident his family can handle any conflicts or difficulties life throws their way.

Arturo’s Story

Lower scores on the Youth Outcome Questionnaire (YOQ)

Behavior Dysfunction Scale indicate service helped youth

manage their impulsive behavior and better handle frustration.

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We Strengthen

We Transform

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Young adults in our Transitional Living Program

found permanent housing at a higher rate than

other LA County programs.

% o

f You

ng A

dults

Dis

char

ging

to P

erm

anen

t Hom

es

75%

54% county

average

0%

25%

50%

75%

100%

Disconnected from his family, David left home at age 19. Without sup-

port and guidance he found himself homeless and living on the streets of Hollywood. He heard about Hathaway-Sycamores from others and reached out for help. David instantly bonded with the Transitional Living Program staff and felt hopeful when staff told him everything would work out if he committed to his treatment. David started receiving multiple services to meet his many needs, including therapy, housing support, food and clothing, and peer support.

To foster stability, the program encouraged him to participate in the Vocational Internship Program to help him save money for his future. Since David expressed an interest in building and working with his hands, his team connected him to paid work experience as a construction apprentice. Today, David is proud of his ability to survive and make it in the world. He has found work in construc-tion and is confident in his skills to support himself. He has even re-connected with his family and has a support system he can rely on.

“When you’re homeless like I was, you don’t have much to begin with, so to have people look out for you – that’s a blessing.”

fact:California had over 13,000 homeless young adults on a given night in 2013, the highest in the nation.

David’s story

Empowering Young Adults to Build Stable Lives

fact: In 2012, the Los Angeles County

high school dropout rate

was 15%.

Dr. Bear, Assistant Superintendent of Student/Employee Welfare (second from left) and AUSD colleagues.

Failure to help children in crisis often leads to poor academic performance and greater insta-

bility in their lives. Hathaway-Sycamores has part-nered with the Alhambra Unified School District (AUSD) for nearly nine years to offer mental health services on their school campuses. Dr. Bear, Assistant Superintendent of Student/Employee Welfare at AUSD, shared, “the School Based Services (SBS) program fosters communication between students, families, and school staff by addressing the needs of students at-risk or in crisis, and helping them reinte-grate into the school system.”

As Dr. Bear points out, “the team-centered approach aids school staff in understanding how students’ men-tal health needs interact with academic needs.” In an

effort to make a wider impact on the community, we have collaborated with AUSD throughout the years to launch programs, such as the Fresh Start transition program, to help students at-risk for being expelled or dropping out. Dr. Bear shared that the impact of these services is felt in the community, as the student test scores have improved, and students and families feel supported. She added that the relationships established by SBS staff have improved the school climate and fostered students’ safety and well-being. Dr. Bear shared, “Hathaway-Sycamores’ SBS is a model program we want replicated because it is effective in meeting our students’ mental health and academic needs.”

Dr. Bear

% o

f Stu

dent

s M

ovin

g To

war

ds a

Reg

ular

Cla

ssro

om

0%

25%

50%

75%

100%

13+ Month Length of Stay0-12 Month Length of Stay

77%

92%

We Collaborate

Working with Students to Meet Shared Goals

Students who receive services in our non-public school are more successful at mainstreaming into regular school classrooms the

longer they remain in the program.

90% of Glendale High School students felt on-track

to move to the next grade level.

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We Empower

fact:Approximately 6.4

million children 4-17 years of age have

been diagnosed with ADHD as of 2011.

Reducing Barriers to Success

Helping Youth with ADHD to Thrive

Eybe

rg C

hild

Beh

avio

r Inv

ento

ry

Inte

nsity

Sub

scal

e Sc

ore

0

25

50

75

100

125

150

DischargeIntake

131.2

102.5

Clinical Cutoff

Less behavior

problems

More behavior

problems

Chi

ld a

nd A

dole

scen

t Fun

ctio

nal

Asse

ssm

ent S

cale

Tot

al S

core

0

20

40

60

80

Discharge6 MonthsIntake

68.6

59.2

43.1

Lower scores on the

CAFAS indicate

improvement over time

Anna’s Story Anna’s frequent tantrums, fights with her brother, and calls from school left her

mother, Portia, at a loss of how to help her 5-year-old daughter. The family was referred to Hathaway-Sycamores’ Family Resource Center (FRC) by Anna’s preschool. The staff recognized the need to strengthen the relationship between Anna and her mother, and implemented the evidence-based clinical interven-tion, Parent-Child Interaction Therapy. Portia learned better techniques to manage Anna’s behaviors, and began to understand that Anna’s disruptive behaviors and attention problems were part of Attention-Deficit/Hyperactivity Disorder (ADHD).

Portia focused on staying calm, providing structure, and enforcing consequences at home. Staff encour-aged Portia to help Anna’s teachers apply these skills at school; as a result, Portia reports that Anna is able to sit longer at school, listen to her teacher, and cooperate with her classmates. At home, she listens more to her mother and fights less with her brothers. Portia shared,

“I am more confident as a mother, and I’ve started to share my lessons and experience with my support group of mothers at Anna’s school.” She is proud of how she has impacted her community by sharing the skills she has learned with other fami-lies, and educating them about ADHD.

fact:Hathaway-Sycamores was one of the leading

agencies in LA County to implement the Wraparound

program in 2000.

Encouraging Families to Engage in Service

Car

egiv

er/Y

outh

Rat

ings

on

the

Wra

paro

und

Fide

lty In

dex

(WFI

)

0.0

0.5

1.0

1.5

2.0

Collaborationin Treatment

Participation in Decision Making

Encouragement at Team Meetings

Increased Social Support

National Mean

Agree

Disagree

1.84

1.96 1.98 1.99

Hathaway-Sycamores

2000-2004: Served 134

2005-2009: Served 408

2010-2014: Served 761

Youth and Families We Reached in Wraparound

Marissa’s Story Abandoned at a young age by their parents, Marissa

and her siblings were afraid of losing each other as they were placed in foster care. Fortunately, they were connected with loving foster parents who understood the importance for the children to stay together and adopted them in hopes of offering them much needed love and stability. Each child struggled to cope with feeling unwanted and had several mental health needs. Their adoptive parents recognized they needed help and turned to Hathaway-Sycamores’ Wraparound program. The Wraparound team met the whole scope of Marissa’s mental health needs in an effective and compassionate way. The treatment team helped create a stable and safe environment for the children and ensured that Marissa felt supported at school by advo-cating her need for an alternative school.

As Marissa’s adoptive mother expressed, “The love, patience, and compassion that staff showed our family was unbelievable. They taught us how to build positive relationships that ensured each of our child’s mental health needs were addressed and met.” The parents felt that the Wraparound team made a lasting impact on the family because their children learned that although they are adopted, this family is forever.

“We thank Hathaway-Sycamores for always being in our corner, helping our community raise awareness about mental health needs, and advocating for our children’s rights.”

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We Advocate

16

We Partner

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As part of Hathaway-Sycamores’ commitment to providing exceptional care, we place high importance on listening to the voices and opinions of youth and families, and our community partners. We are proud that satisfaction amongst the youth and families we serve has remained consistently high over the last 9 years. We hope to continue empowering youth and families by advocating for their needs, and collabo-rating with our community partners.

“My team knows what to do and say, and how to help me with things that I need.”

With over 800 partners in the community, includ-ing the Department of Mental Health, Department of Child and Family Services, schools, health care providers, and other community agencies, we aim to impact the communities we serve by understanding and meeting their needs, and demonstrating excel-lent care.

“The staff at Hathaway-Sycamores worked great with my client and were very patient in building rapport, trust, and consistency.”

Commitment to Strong Partnerships

Listening for Family Voice and Choice & Facilitating Access to Service

0% 50% 100%

Location of services was convenient for me.

% Agree/Strongly Agree

I participated in my child’s treatment. 98%

I helped choose my child’s treatment goals. 94%

96%

93% of our community partners

DUH�VDWLVÀHG�ZLWK�WKH�TXDOLW\�RI�our services

95% of our community partners

felt our staff are professional

95% of our community partners

are likely to refer again

Fostering Community Relationships

Stronger Families

“I love that I am able to understand my daughter better and know how to communicate with her.”

“ Whenever I need help in situations, they are here for me.”

“ My relationships are better with those around me. I have more confidence.”

“ We have learned how to have more trust in order to resolve problems together.”