implementation of professional development days for emergency nurses: an overwhelming positive...

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150 Conference Abstracts and 7% required recurrent CIC activations. Bart Wunderlich is the Emergency Department Clinical Nurse Educator at Northern Health. He is currently undertaking a Master of Nursing Practice and his research interest is in quality and safety of emergency care, with a particular focus on nurses’ detection and response to hypoten- sion. He is also the Chair of the Emergency Department Quality & Risk Management Committee. doi:10.1016/j.aenj.2010.08.295 Implementation of professional development days for emergency nurses: An overwhelming positive outcome Nicole Lloyd , Paul Rumpff b , Kelly Printannier b a Peninsula Health, PO Box 52, Frankston, Vic 3199, Aus- tralia b Casey Hospital Southern Health, Locked Bag 3000, Hallam, Vic 3803, Australia E-mail addresses: Nic [email protected] (N. Lloyd), [email protected] (P. Rumpff), [email protected] (K. Printannier). In early 2009 Casey Emergency Department (ED) set out to improve the professional development of nurses employed in our ED. A collaborative effort of the ED Nurse Unit Manager and ED Nursing Education Team resulted in the implementation of a single study day that has had amaz- ing results. Since mid 2009 our nurses have participated in the Professional Development (PD) day program that has improved appraisal and all core competency rates to well above 95%. Additional benefits have encompassed both staff development and improved patient outcomes. Prior to the introduction of PD program staff accreditation rate for Sin- gle Checking of Medications (SAM) was only 15%. Dedicated paid work time to complete the process has seen SAM take off to over 68%. Our patients are now reaping the rewards, as ED nurses are now providing more timely therapeutic par- enteral interventions. ALS accreditations have risen from 47% to 94% meaning we have better skilled nurses working at the bedside; Smart moves assessments have risen from 50% to 96% equating to safer manual handling practices; and Staff appraisals which give staff a clear 12 month progression plan have increased from 30% to 95%. The staff evaluations of the productiveness of the PD program have been 100% positive. Investing in our staff has seen staff retention rates remain consistently higher than the other EDs within our region. This quality improvement initiative does have costs associated with facilitating the program; however they have been far outweighed by the benefits of the program. Keywords: Education; Professional development; Appraisal; Emergency Department; Quality improvement doi:10.1016/j.aenj.2010.08.296 Medication safety in the ED Belinda Mitchell , Julie Considine b , Mari Botti c a Northern Health, 185 Cooper Street Epping, Victoria 3076, Australia b Deakin University/Northern Health Clinical Partnership, c/- School of Nursing, Deakin University, 221 Burwood Hwy, Burwood, Victoria 3125, Australia c Deakin University/Epworth HealthCare Clinical Partner- ship, c/- School of Nursing, Deakin University, 221 Burwood Hwy, Burwood, Victoria 3125, Australia E-mail addresses: [email protected] (B. Mitchell), [email protected] (J. Considine), [email protected] (M. Botti). Adverse events and clinical risk are common in healthcare and are associated with increased morbidity and mortal- ity. Medication administration is a major aspect of patient care in hospitals; medication related adverse events have been reported to account for 10—28% of all adverse events. A group at significant risk of adverse events in health care are Emergency Department (ED) patients. EDs have the high- est incidence of preventable and negligence-related adverse events. The sources of medication risk in emergency care will be examined using a descriptive exploratory approach. Data were collected using: (i) incident reports submit- ted by ED clinicians during 2009 to identify patient, human and system factors which are present in reported medi- cation adverse events and (ii) point prevalence surveys to identify the prevalence of medication errors. Preliminary data analysis from the medication point prevalence surveys indicates there are a number of issues related to medi- cation safety in the ED. Many patients were identified as being at risk of a medication adverse event because of failures to correctly identify patients: 43.1% of patients had no ID band, 40.4% of patients did not have an allergy band despite having known allergies documented, 38.1% of patients had medications ordered but not administered and 3.4% of patients were at risk because of duplicate drug orders. The results of data analysis will be presented in this paper. This study was undertaken as part of a Masters of Nursing — Deakin University and funded by a Northern Health Small Research Grant. Keywords: Clinical risk; Emergency care; Emergency nurs- ing; Medication; Medication safety doi:10.1016/j.aenj.2010.08.297

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Page 1: Implementation of professional development days for emergency nurses: An overwhelming positive outcome

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Keywords: Clinical risk; Emergency care; Emergency nurs-ing; Medication; Medication safety

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nd 7% required recurrent CIC activations. Bart Wunderlichs the Emergency Department Clinical Nurse Educator at Northernealth. He is currently undertaking a Master of Nursing Practice andis research interest is in quality and safety of emergency care, withparticular focus on nurses’ detection and response to hypoten-

ion. He is also the Chair of the Emergency Department Quality &isk Management Committee.

oi:10.1016/j.aenj.2010.08.295

mplementation of professional development days formergency nurses: An overwhelming positive outcome

icole Lloyd, Paul Rumpffb, Kelly Printannierb

Peninsula Health, PO Box 52, Frankston, Vic 3199, Aus-raliaCasey Hospital Southern Health, Locked Bag 3000, Hallam,ic 3803, Australia

-mail addresses: Nic [email protected] (N. Lloyd),[email protected] (P. Rumpff),[email protected] (K. Printannier).

In early 2009 Casey Emergency Department (ED) setut to improve the professional development of nursesmployed in our ED. A collaborative effort of the ED Nursenit Manager and ED Nursing Education Team resulted in the

mplementation of a single study day that has had amaz-ng results. Since mid 2009 our nurses have participated inhe Professional Development (PD) day program that hasmproved appraisal and all core competency rates to wellbove 95%. Additional benefits have encompassed both staffevelopment and improved patient outcomes. Prior to thentroduction of PD program staff accreditation rate for Sin-le Checking of Medications (SAM) was only 15%. Dedicatedaid work time to complete the process has seen SAM takeff to over 68%. Our patients are now reaping the rewards,s ED nurses are now providing more timely therapeutic par-nteral interventions. ALS accreditations have risen from7% to 94% meaning we have better skilled nurses workingt the bedside; Smart moves assessments have risen from0% to 96% equating to safer manual handling practices; andtaff appraisals which give staff a clear 12 month progressionlan have increased from 30% to 95%. The staff evaluationsf the productiveness of the PD program have been 100%ositive. Investing in our staff has seen staff retention ratesemain consistently higher than the other EDs within ouregion. This quality improvement initiative does have costsssociated with facilitating the program; however they haveeen far outweighed by the benefits of the program.

eywords: Education; Professional development; Appraisal;mergency Department; Quality improvement

oi:10.1016/j.aenj.2010.08.296

d

Conference Abstracts

edication safety in the ED

elinda Mitchell, Julie Considineb, Mari Botti c

Northern Health, 185 Cooper Street Epping, Victoria 3076,ustraliaDeakin University/Northern Health Clinical Partnership,/- School of Nursing, Deakin University, 221 Burwood Hwy,urwood, Victoria 3125, AustraliaDeakin University/Epworth HealthCare Clinical Partner-hip, c/- School of Nursing, Deakin University, 221 Burwoodwy, Burwood, Victoria 3125, Australia

-mail addresses: [email protected] (B. Mitchell),[email protected] (J. Considine),[email protected] (M. Botti).

Adverse events and clinical risk are common in healthcarend are associated with increased morbidity and mortal-ty. Medication administration is a major aspect of patientare in hospitals; medication related adverse events haveeen reported to account for 10—28% of all adverse events.group at significant risk of adverse events in health care

re Emergency Department (ED) patients. EDs have the high-st incidence of preventable and negligence-related adversevents.

The sources of medication risk in emergency careill be examined using a descriptive exploratorypproach.

Data were collected using: (i) incident reports submit-ed by ED clinicians during 2009 to identify patient, humannd system factors which are present in reported medi-ation adverse events and (ii) point prevalence surveys todentify the prevalence of medication errors. Preliminaryata analysis from the medication point prevalence surveysndicates there are a number of issues related to medi-ation safety in the ED. Many patients were identified aseing at risk of a medication adverse event because ofailures to correctly identify patients: 43.1% of patientsad no ID band, 40.4% of patients did not have an allergyand despite having known allergies documented, 38.1% ofatients had medications ordered but not administered and.4% of patients were at risk because of duplicate drugrders. The results of data analysis will be presented in thisaper.

This study was undertaken as part of a Masters of NursingDeakin University and funded by a Northern Health Small

esearch Grant.

oi:10.1016/j.aenj.2010.08.297