implementing complex acquiring platforms...clearing & settlement multi… card issuing merchant...
TRANSCRIPT
Julian Farley / OpenWay
implementing complex
acquiring platforms: lessons learnt
openway market share
acquiring transactions on WAY4 in Europe
top global acquirers
challenges
• High maintenance, development operational costs because of
legacy systems and ‘zoo’ of systems
• Threat from digital innovators
• Cross-border business growth
• m-Commerce customer experience & alternative payment methods
• Service 24/7
• Advanced online fraud prevention
“Digital =
40% cost reduction
+ 60% value added services “According to McKinsey & Company
6
for market giants
case 1
WAS Expensive legacy systems
Significant TCO
Low time-to-market
A little maintenance support
from the provider
Operational risks from in-house
acquiring software
NOW x2 TCO saving after the migration
x2 time-to-market reduction
Competitive payment services
Lower operational risks
Transparent migration for customers
Functionally complete solution
8
“We put WAY4 at the centre of our organisation. This
enabled us to extend our current business lines both
domestically within Portugal and cross-border”. WAY4 Acquiring, Loan Management, Authorisation. 75,000 POS terminals
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Mobile web
Files
Internal users
ATM / POS
ChannelsInformation
Provisioning
Printing / Finishing
Files
Events
Internal & BI
SAS SAP Other Apps
Integration
Inte
gra
tio
n
Inte
gra
tio
n
WAY4
Contracts
Customers
Partners
Channels
WAY4
Processing:
• Authorisation
• Acquiring
• Issuing
• Workflows
WAY4
Products &
Services:
• Acquiring
• Issuing
• Instalments
Inte
gra
tio
n
Integration
Oracle
CRM
10
“WAY4 new single core application
for all business areas:• Issuing
• Acquiring
• Value-added services: cross-border, DCC, UPI, internet-only cards
• Loans
• Omni loyalty programs
• Automatic savings products”
11
for innovators
case 2
WAS Omnipay acquiring
Fragmented ”silo”
Offline interfaces
Slow merchant onboarding
NOW Migration to WAY4 acquiring in 2014
Unified, automated global-domestic
acquiring platform
4,000+ clients (PSP, ISOs)
Digital merchant onboarding
1,000% business growth 2012-2015
200% growth in 2015
188 transaction processing countries
82% cross-border transactions
The most innovative acquirer
by MPE, 2014
13
success story
Wargaming- Of the the most popular games in the world
- 80,000,000 users
- 16 global offices
After Credorax connected
to Wargaming:- 125 countries via the same acquirer
- +200% transaction growth
- +81,9% approval rate
Omni Platformclient context
transaction context
online service
omni channel
risks <->loyalty
↓ x2 costs
↓ x2-4 TTM
POS
Mobile
Messenger
iBank
CRM
DWH
ERP BPM
ATM
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openway
way4 lifestyle banking
Issuing & Tokenisation
Acquiring & Wallets & e-Commerce Gateway
Omni-Channel Digital Banking & PSD Hub
Risk Management & Digital Identity
Intelligent Data-Driven Banking
e-Commerce gateway POS Management
SEPA
Clearing & settlement Multi… Card issuing
Merchant portal,
customer serviceTokenisation
Workflow
management
Risk management,
3-D Secure
Product catalogue,
tariff managementFee prediction
Account & merchant
management
Loyalty campaigns,
Data marts
H2H
Bill aggregators Internal systemsPayment schemes3rd party hosts
Billing gateway IPS interfacesWeb service API,
GL, batch
e-Shops
way4 end-to-end acquiring
PSPs Mobile app Web portalPOS
Web service API
let’s create
together!