implementing enterprise 2.0 in the real world
TRANSCRIPT
ImplementingEnterprise 2.0
in the Real WorldRoss DawsonChairman, Future Exploration NetworkAuthor, Living Networks andDeveloping Knowledge-Based Client Relationships
www.futureexploration.net
What is Enterprise 2.0?
The application of Web 2.0 and other emerging technologies to enhance organizational performance.
Establishing the organizational structures and processes that will drive success in an intensely competitive connected economy.
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Where does it start?Productivity & efficiency
Increased productivityFaster innovation and product developmentMore efficient project managementReduced email overloadImproved team performance
Staff engagement Better internal communication Greater staff engagement Enhanced collaborative behavioursMore effective learning & development
Knowledge Easier access to expertise and organizational capabilitiesEnhanced search
Reputation Attractiveness as an employerImproved firm reputationIncreased visibility in marketplace
Barrier Relevance(1-10)
Response
CultureStrongly hierarchicalRisk averseLack of trust in employeesHistory of failureEmbedded habitsExecutive attitudesPoor understanding of benefits and risksFear of loss of controlPower of legal and risk functionsVested interestsImpact on existing investmentsImpact on IT functionLoss of powerDesign of initiativesWrong languageTechnology rather than business focusNo solid business caseInitiatives too complex
Iterate and refine
Establishinitiatives
Set framework
CreateGovernanceframework
Map internal stakeholders and culture
Identify and support internal
champions
Identify and seed pilot projects
Drivers of E2 implementation
Identify key potential value to organization
Identify key risks and
concerns for organization
Establish policies and parameters
Buildbusiness case
Monitor pilots: support,
modify, or discontinue
Identify highest potential business
applications
Ongoing culture and
communication initiatives
Communicate policies
Select enterprise IT
platforms
Implement enterprise IT
platforms
Understandbusiness
drivers
Enterprise wide user adoption
initiatives
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Enterprise 2.0 Implementation Framework
Enterprise
Speakers include:•JP Rangaswami, Managing Director, BT Design•David Backley, General Manager – Applications Development, Westpac•Ross Dawson, Chairman, Future Exploration Network•Nathan Wallace, Associate Director – Technology, Janssen-Cilag•Chrissy Burns, Director IT & Knowledge, Blake Dawson•Wendy Hogan, Managing Director, CBS Interactive Australia•Peter Williams, CEO, Deloitte Digital
www.futureexploration.net/e2ef09
Key features:•Insights and practical experience from real-life case studies•Workshop sessions with Australia’s leading experts•Highly participative•All participants receive complimentary copy of Implementing Enterprise 2.0 report, value at US$195•Topics include implementation, governance, business value, mobile workflow, and social networks
Sydney, 24 February 2009
Discount code: NSWKMF
Who should read Implementing Enterprise 2.0: •Senior executives•CIOs and IT managers•Change agents •HR managers•Learning executives•Strategy team•Operational executives•Risk executives•Internal and external consultants
Use Implementing Enterprise 2.0 Report to:•Gain a clear understanding of Enterprise 2.0 and Web 2.0 in organizations•Identify opportunities for value creation•Provide a structured view of benefits and risks•Establish governance initiatives•Create and communicate a clear Enterprise 2.0 strategy for your organization•Convince executives to take action•Design and implement successful projects
US$195Special offer - Australia only (until 31 March 2009):
A$195 + GST
Available:End February 2009