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TRANSCRIPT
IMPROVE
VALUE PROPOSITIONS.
GROW FASTER.
ISBM Webinar
December 2013
© 2013 Valkre Solutions, Inc.
AGENDA
© 2013 Valkre Solutions, Inc. 1
1 VALKRE OVERVIEW: Jerry Alderman
2 DEMONSTRATION: Jonathan “JT” Thompson
3 Q & A
Valkre helps B2B companies bring speed
and structure to the most important
growth asset in business:
VALUE PROPOSITION.
© 2013 Valkre Solutions, Inc. 2
HOW WE HELP: RENDER®
Six years of innovating with leading B2B companies has
resulted in a system that brings speed and structure to value
proposition and drive growth
© 2013 Valkre Solutions, Inc. 3
LISTEN
IMPROVE
SELL
SELL VALUE PROP
Access the right value proposition at the
right time to stop losing deals and margin to
those better prepared
LISTEN TO CUSTOMERS
Enable structured listening to better engage
customers and discover insights on the
challenges they face
IMPROVE VALUE PROP
Improve social collaboration around
customer initiatives to speed execution and
beat competition
SELL VALUE PROP
Access the right value
proposition at the right time to
stop losing deals and margin to
those better prepared
© 2013 Valkre Solutions, Inc. 4
CHALLENGE SOLUTION
Inconsistently written
Value Props with little
financial rigor
Value Props ‘stored’ in
many files, brochures,
and calculators
Use in daily selling is
manual and slow or not
used at all
World-class method to
define and quantify more
compelling value props
Value Props transformed
to digital assets and wired
to relevant customers
Cloud-based technology
platform delivers Value
Props to where Sales
works
LISTEN TO CUSTOMERS
Enable structured listening to
better engage customers and
discover insights on the
challenges they face
© 2013 Valkre Solutions, Inc. 5
CHALLENGE SOLUTION
B2C Surveys used in
B2B are impersonal and
typically only uncover
tactical issues
3rd Party Research /
Training very difficult to
scale and sustain
Difficult to convert
insights into selling
value and solving
customer challenges
Proven method invented
for B2B that engages
customers in personal
conversations on growth
Technology to support
customer listening as an
organizational capability
Easy to use Analytics
that help uncover
insights and convert
them into action
IMPROVE VALUE PROP
Improve social collaboration
around customer initiatives to
speed execution and beat
competition
© 2013 Valkre Solutions, Inc. 6
CHALLENGE SOLUTION
Disparate ‘Lists’: Plans,
Issues, VOC, Projects,
Pipelines, etc.
Communication of latest
updates is manual,
easily lost and doesn’t
reach Customers
Difficult for Customers
to understand and
reward progress
Aggregation of key
efforts into a single
customer-facing List
Updates tracked and
shared socially and
accessible in real-time
across the organization
Scorecards that hold you
and your Customers
accountable for results
RENDER: PERFECT COMPLEMENT TO CRM
© 2013 Valkre Solutions, Inc. 7
VALUE CREATION VALUE CAPTURE
How Much Do Customers Buy?
What Is Our Plan To Grow?
What Do We Think About The
Customer?
How Much We He Help Customers?
What Is Our Plan to help our
Customer Grow?
What Do Customers Value About Us?
RENDER improves CRM systems and processes by
integrating notion of Customer Value
USING RENDER
Independent, but integrated, modules designed to optimize User
Experience and provide simple ways to get started and grow
© 2013 Valkre Solutions, Inc. 8
SELL LISTEN IMPROVE
LARGE SALES
TEAMS
KEY ACCOUNT
MANAGERS
MARKETING
MANAGERS
© 2013 Valkre Solutions, Inc. 9
VALKRE CUSTOMERS' PERSPECTIVE
SOFTWARE METHOD EXPERTISE +
SUPPORT
“This is one of your
biggest advantages.
Your model of
delivering capability
via self-service
steers clear of heavy
consulting and
cost...it is just right.
We can scale with
the model you have
in place.”
– General Electric
“This (metric,
process, method) is
the best in B2B
because it is
designed for B2B,
when compared to
NPS, customer
collaboration
projects, and other
B2B research on
market barriers”
– Philips
“You walked us
through the
unknown ...you
showed us it is safe
to have these
conversations and
that customers have
a willingness and
desire to engage
with us this way.”
– Bayer Animal Health
RENDER DEMONSTRATION
JT Thompson
General Electric
Strategic Accounts Marketing Manager
© 2013 Valkre Solutions, Inc. 10
HOW TO
MOVE INTO
ACTION
CONTACT
Jerry Alderman
Valkre Solutions, Inc.
630.650.5922
JT Thompson
General Electric
281.985.3561
© 2013 Valkre Solutions, Inc. 11
ISBM Webinar
Webinar recording available immediately on
valkre.com and isbm.smeal.psu.edu
Experience RENDER for Free
Contact Jerry to turn on RENDER for you
SELL: Build a Value Proposition (1 hour)
LISTEN: Lead an ‘Internal’ Interview (1 hour)
IMPROVE: Load up 3 or 4 Initiatives (1 hour)