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Improved Control Charts for Attributes By: David Laney, CQE, CSSBB (Sec. 1501) To: ASQ, Atlanta Chapter, 9/21/2006 As presented at ASQ’s 3 rd Annual Six Sigma Forum Roundtable, New Orleans, LA (9/11/03) As published in “Quality Engineering” (6/02)

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Page 1: Improved Control Charts for Attributes - Pyzdek Institute · Improved Control Charts for Attributes By: David Laney, CQE, CSSBB (Sec. 1501) To: ASQ, Atlanta Chapter, 9/21/2006 As

Improved Control Charts for Attributes

By: David Laney, CQE, CSSBB (Sec. 1501)

To: ASQ, Atlanta Chapter, 9/21/2006

As presented at ASQ’s 3rd Annual Six Sigma Forum Roundtable,

New Orleans, LA (9/11/03)

As published in “Quality Engineering” (6/02)

Page 2: Improved Control Charts for Attributes - Pyzdek Institute · Improved Control Charts for Attributes By: David Laney, CQE, CSSBB (Sec. 1501) To: ASQ, Atlanta Chapter, 9/21/2006 As

Key Points

p-charts and u-charts are often wrong

Too many false alarms

Why this happens

Traditional remedy

Better ways

Page 3: Improved Control Charts for Attributes - Pyzdek Institute · Improved Control Charts for Attributes By: David Laney, CQE, CSSBB (Sec. 1501) To: ASQ, Atlanta Chapter, 9/21/2006 As

The Classical p-Chart

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Page 4: Improved Control Charts for Attributes - Pyzdek Institute · Improved Control Charts for Attributes By: David Laney, CQE, CSSBB (Sec. 1501) To: ASQ, Atlanta Chapter, 9/21/2006 As

p-Chart

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The Classical p-Chart

Page 5: Improved Control Charts for Attributes - Pyzdek Institute · Improved Control Charts for Attributes By: David Laney, CQE, CSSBB (Sec. 1501) To: ASQ, Atlanta Chapter, 9/21/2006 As

Why does this happen?

The “binomial assumption” is not true;

The parameter is changing over time;

There is common cause variation here that cannot be explained by “intra-subgroup” sampling variation alone;

The Western Electric Handbook (1956) gave us a fix…

Page 6: Improved Control Charts for Attributes - Pyzdek Institute · Improved Control Charts for Attributes By: David Laney, CQE, CSSBB (Sec. 1501) To: ASQ, Atlanta Chapter, 9/21/2006 As

The Individuals (XmR) Chart

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Page 7: Improved Control Charts for Attributes - Pyzdek Institute · Improved Control Charts for Attributes By: David Laney, CQE, CSSBB (Sec. 1501) To: ASQ, Atlanta Chapter, 9/21/2006 As

The Individuals (XmR) Chart

XmR Chart

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Page 8: Improved Control Charts for Attributes - Pyzdek Institute · Improved Control Charts for Attributes By: David Laney, CQE, CSSBB (Sec. 1501) To: ASQ, Atlanta Chapter, 9/21/2006 As

So, what’s wrong with it?

If the subgroup sizes vary, this is biased

For example, the average sample size here is 12,429. For point #4, it is larger than that: 15,122

If the control limits “wiggled” to reflect varying sampling error, might #4 be out of control?

Page 9: Improved Control Charts for Attributes - Pyzdek Institute · Improved Control Charts for Attributes By: David Laney, CQE, CSSBB (Sec. 1501) To: ASQ, Atlanta Chapter, 9/21/2006 As

The z-Chart

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Page 10: Improved Control Charts for Attributes - Pyzdek Institute · Improved Control Charts for Attributes By: David Laney, CQE, CSSBB (Sec. 1501) To: ASQ, Atlanta Chapter, 9/21/2006 As

The z-Chart

z-Chart

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Page 11: Improved Control Charts for Attributes - Pyzdek Institute · Improved Control Charts for Attributes By: David Laney, CQE, CSSBB (Sec. 1501) To: ASQ, Atlanta Chapter, 9/21/2006 As

According to Don Wheeler …

Page 12: Improved Control Charts for Attributes - Pyzdek Institute · Improved Control Charts for Attributes By: David Laney, CQE, CSSBB (Sec. 1501) To: ASQ, Atlanta Chapter, 9/21/2006 As

“Why assume the variation when you can measure it?”

Page 13: Improved Control Charts for Attributes - Pyzdek Institute · Improved Control Charts for Attributes By: David Laney, CQE, CSSBB (Sec. 1501) To: ASQ, Atlanta Chapter, 9/21/2006 As

The Modified z-Chart

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Page 14: Improved Control Charts for Attributes - Pyzdek Institute · Improved Control Charts for Attributes By: David Laney, CQE, CSSBB (Sec. 1501) To: ASQ, Atlanta Chapter, 9/21/2006 As

The Modified z-Chart

Modified z-Chart

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Page 15: Improved Control Charts for Attributes - Pyzdek Institute · Improved Control Charts for Attributes By: David Laney, CQE, CSSBB (Sec. 1501) To: ASQ, Atlanta Chapter, 9/21/2006 As

What is z?

It is the relative amount of variation not explained by the binomial sampling variation within subgroups.

As in any Individuals Chart, this is still “common cause” variation.

We have merely redefined the “rational subgroup” for this situation.

Page 16: Improved Control Charts for Attributes - Pyzdek Institute · Improved Control Charts for Attributes By: David Laney, CQE, CSSBB (Sec. 1501) To: ASQ, Atlanta Chapter, 9/21/2006 As

Laney’s p’-Chart

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Page 17: Improved Control Charts for Attributes - Pyzdek Institute · Improved Control Charts for Attributes By: David Laney, CQE, CSSBB (Sec. 1501) To: ASQ, Atlanta Chapter, 9/21/2006 As

Laney’s p’-Chart

p'-Chart

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Page 18: Improved Control Charts for Attributes - Pyzdek Institute · Improved Control Charts for Attributes By: David Laney, CQE, CSSBB (Sec. 1501) To: ASQ, Atlanta Chapter, 9/21/2006 As

Some observations

If the data are binomial, this becomes the p-chart

If the subgroup sizes are all the same, this becomes the XmR chart.

Page 19: Improved Control Charts for Attributes - Pyzdek Institute · Improved Control Charts for Attributes By: David Laney, CQE, CSSBB (Sec. 1501) To: ASQ, Atlanta Chapter, 9/21/2006 As

Wait! There’s more…

Wheeler again:

Page 20: Improved Control Charts for Attributes - Pyzdek Institute · Improved Control Charts for Attributes By: David Laney, CQE, CSSBB (Sec. 1501) To: ASQ, Atlanta Chapter, 9/21/2006 As

Wheeler’s “Chunky Ratios”

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Page 21: Improved Control Charts for Attributes - Pyzdek Institute · Improved Control Charts for Attributes By: David Laney, CQE, CSSBB (Sec. 1501) To: ASQ, Atlanta Chapter, 9/21/2006 As

Wheeler’s “Chunky Ratios”

Chunky Ratios

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Page 22: Improved Control Charts for Attributes - Pyzdek Institute · Improved Control Charts for Attributes By: David Laney, CQE, CSSBB (Sec. 1501) To: ASQ, Atlanta Chapter, 9/21/2006 As

Laney vs. Wheeler

Both methods give almost the same result;

By equally weighting all subgroups, regardless of size, Wheeler’s method may have some bias;

Unquestionably, Wheeler’s method is simpler.

Page 23: Improved Control Charts for Attributes - Pyzdek Institute · Improved Control Charts for Attributes By: David Laney, CQE, CSSBB (Sec. 1501) To: ASQ, Atlanta Chapter, 9/21/2006 As

So, Regis, is this the “Final Answer”?

Not by a long shot!

Christa Carter, PhD - University of Alabama, 2002:

Bayesian Approach: Beta Prior and Beta-Binomial (Negative Exponential) Posterior

Page 24: Improved Control Charts for Attributes - Pyzdek Institute · Improved Control Charts for Attributes By: David Laney, CQE, CSSBB (Sec. 1501) To: ASQ, Atlanta Chapter, 9/21/2006 As

Key Points

p-charts and u-charts are often wrong

Too many false alarms

Why this happens

Traditional remedy

Better ways: The p’-chart; chunky ratios; Bayesian approach

More research is needed