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Improvement KATA – Quality Lab Simulation 1/8
http://www.truenorththinking.ca/
Improvement KATA 1-Day Experience
Quality Lab Simulation Workshop
Hands-On Improvement KATA for Leaders & Practitioners. Learn the two fundamental
behavior patterns at the core of Toyota KATA:
The Improvement KATA and the Coaching KATA driven by
The 5-Question Coaching Dialogue and Rapid PDCA cycles.
Improvement KATA Workshop
Improvement KATA workshop – Quality Lab Simulation is a fun and instructive way of introducing
participants to a simple, yet well-structured methodology of continuous improvement, solving
problems, improving process and achieving results.
Improvement Kata is an innovative management system that provides the means to achieve two
equally important objectives:
Rapid PDCA Cycles - a methodology to achieve challenging objectives that are currently
beyond a team's ability to reach, and…
The 5-Question Coaching Dialog - Developing managers and leaders as coaches for creating a
culture of continuous improvement, adaption, and innovation. This is done through simple,
easy-to-teach, time-efficient, daily routines.
Improvement KATA workshop is based on Mike Rother's book “Toyota Kata - Managing people for
improvement, adaptiveness and superior results”. This 1-Day workshop provides a unique mix of
theory and hands-on practical activities to teach participants four steps of Improvement KATA:
Understand the Direction
Grasp a current Situation
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Establish next Target Condition
PDCA towards the Target Condition
The four steps of the Improvement Kata are a model of scientific thinking and acting that is similar to
other models of the human creative process. What is different is that each step includes structured
practice routines, which make the pattern actionable and teachable.
The Improvement Kata process methodology will encourage teams to generate improvement ideas,
build rapport, and incorporate prototyping and experimentation to solve problems and challenges.
Each round of Quality Lab Simulation will reveal a true nature of collaboration. It will illustrate how
each member of the Team innovates and emphasizes the importance of diverse perspective.
The Improvement Kata is for the Learner and the Coaching Kata is for the Coach. To make the
scientific Improvement Kata pattern a habit in an organization, managers coach their people in the
Improvement Kata routines a little bit every day. The Coaching Kata is a protocol for how to do that.
The practice routines of the Improvement Kata and the Coaching Kata are a regimen for developing
practical scientific skill and mindset that any manager can use.
Workshop Objectives
Upon completion, this workshop will:
Understand principle behavior patterns at the core of the Improvement Kata methodology
Provide participants with the knowledge of fundamental routines, mindset, and behavioral
routine practices of Improvement KATA
Enable participants to experience the behavioral routines of Toyota KATA including the
Improvement KATA and the Coaching KATA through interactive, hands-on experience
Equip attendees to explain how Toyota KATA is different from other management systems
It will help participants to develop a sustaining culture of Continuous Improvement in their
organization
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It will demonstrate how leaders and managers can create a lasting culture of Continuous
Improvement through simple, easy-to-use, and time-efficient daily routines
Develop familiarity and confidence in applying two essential Toyota KATA methods:
Rapid PDCA (Plan-Do-Check-Act) Cycles tools
the 5-Question Coaching Dialogue
Who Should Attend
Office and Shop floor managers, supervisors, continuous improvement transformation change
leaders, TPS specialists, individuals responsible for training and Organizational Development from
all types industries and businesses who wish to lead more efficiently and are interested in creating a
sustainable culture of Continuous Improvement through the use of management methodology of
Toyota KATA.
Workshop Format
The work is a based on a Quality Lab Simulation. This is a Team Based activity, with eight
participants per team. Each team will select their Manager (KATA Coach) and Team Leader
(Learner). Each Team will go through at least five rounds of simulating activities of a Quality Lab
performing Hardness and Thickness testing on metal samples.
Prior to a first round of simulations each Team will identify and clarify their vision, directions and
Target Conditions. Upon completion of each round the Team will work on identifying process
improvements necessary to achieve the next Target Condition. How do we need to operate? What
pattern of operation do we want? What obstacles (problems) do we need to overcome in order to
achieve our next Target Conditions? How does the process need to behave …. to achieve the
desired results.
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Participants, Coaches (Managers) and Learners (Team Leaders) will gain direct insight into the
power of the 5-Question Coaching Dialogue and Rapid PDCA Cycles through repeated personal
practice. At the heart of the training experience is a challenge that requires a high level of
ingenuity and continuous improvement, on the spot, in real time.
A Critical Workshop to Consider - For Companies on the Journey to World Class
Toyota KATA (TK) is one of the most powerful and exciting concepts of this decade. Its power
gives every company the ability to put to work the “unseen Managerial Routines and Thinking that
lie behind Toyota’s success with Continuous Improvement and Adaptation.”
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This intense workshop is delivered by experienced Toyota KATA Leaders, including Toyota
practitioners, who have “been there” and can provide the feeling and depth of understanding to
begin implementing it.
Our Competitive Urgency
The ability to compete and win in the Global marketplace is being determined by how effectively
organizations acquire their right vision, and integrate their People, Processes and Technology in the
most waste-free and customer-focused manner.
This workshop provides a comprehensive perspective for executives and senior leaders to
successfully employ Toyota KATA to enhance a culture of sustained Continuous Improvement and
competitive advantage. It provides insight into the coaching techniques that drive operations
toward a Challenging Target Condition.
This one day provides an intense and time-efficient overview of the Toyota KATA method through
thinking, direct practice, and active learning.
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About the Session Leader
Marek Piatkowski is an international consultant who assists companies with their
transformations and implementation of principles of TPS (Toyota Production
System). Marek was one of the first members of Toyota Motor Mfg. in
Cambridge, Ontario as the plant’s Education and Training manager. His team
recruited the team members for start-up and ongoing operations. Since Toyota,
he has been transforming plants in North America, Asia, and Europe and holds a
proven record of successful continuous improvement transformations. His clients
include automotive, appliances, furniture, medical devices, consumer goods, packaging, plastic, glass,
rubber, personal computers and electronics companies. He knows people development is not a trend –
it is a winning culture that generates world class results. He emphasizes urgency for cultural
development, training and systems thinking to achieve sustainable business objectives.
True North Thinking Inc. – Who are we?
What makes us different is that True North Thinking Inc. is a group of former Toyota managers,
engineers and specialists. We are lifelong students of the Toyota Production System (TPS) and
operational improvement. We are happy to share our experiences from many different industries,
companies and countries around the world. Everything from small, custom job-shops to community
based not-for-profits to the biggest multi-national companies with thousands of employees; we have
been there and helped make a difference. Some industries we have experience in:
Automotive
Pharmaceuticals
Mining, Resources & Support Industries
Healthcare
Telecommunications
Knowledge and service based industries
What do we do?
We build the capacity of your team to see opportunities for improvement every day and every hour,
while developing the leadership ability to sustain this change. We work in your processes to improve
the safety, quality, quantity and cost, regardless of the industry or the sector. The Toyota Production
System (TPS) is an integrated system within an organizational culture.
We use all aspects of this system.
People Development, Philosophical, Technical and Management, to develop this increased capacity
for change and improvement. In other words, we help to build learning organizations.
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Why Us?
We believe in results; not PPT. We believe in getting our hands dirty alongside you; not endless
meetings. We believe that every process can be improved; not in "That's impossible!" We believe in
learning by doing; not from a book you bought on Amazon. We focus on value-added knowledge
transfer to develop internal skills and ability.
Changing the World. One Kaizen at a time
This document is an intellectual property of True North Thinking.